Called to sell my 2019 VW Jetta. The person that answered the phone was apparently in a rush. They…read moresaid submit a review and they would get back to me. Heard nothing, called left two messages. Never heard back. Went to Toyota, sealed the deal for $12k. Toyota sold it a few days later.

Have consigned or sold cars to McCarthys for many years. Honest offers to purchase outright and…read morealso a great consignment program. Dealing with Chris is always easy. He is extremely knowledgeable.

We've bought our last four cars from Landis Auto Sales in San Luis Obispo - all Hondas - and we'll…read moreprobably buy our next one there too! Working with Scott Landis, the owner, is always a pleasure. He's honest, straightforward, and makes the whole process easy and stress-free. Our most recent purchase was a 2020 Honda Fit with only 10,000 miles - and we absolutely love it. It's surprisingly roomy, perfect for trips to the nursery or hauling musical instruments and gear to our gigs. Plus, the gas mileage is amazing - 41 mpg on the highway and high 30s in town. Great things really do come in small packages! Whenever any issue has come up, Scott has taken care of it immediately and without hassle. It's rare to find a car dealer you can truly trust, and Scott is one of them. Highly recommend!

I recently went in to Landis in search of a used truck. Found the truck that I wanted, was able to…read moretest drive, and knew it was the one for me. Landis provided great friendly insight and knowledge on the vehicle. Not long after I was driving off with what I wanted. Overall a fantastic buyer experience that I couldn't recommend more.

Thus business closed over 2 years ago. I found out when I went to visit and the people at the…read moreaddress they gave said TribeAuto closed over 2 years agi.I went there to look at a car they had advertised the person on the phone said to come visit.and look at cars. I drove over 2 hours to find out its a scam. Thus business is not longer

Ya, not happy after giving them 7 chances on bigger repairs over 2 years... I was being too nice…read moreand gave them too many chances. been customer for 4 years. First 2 years were perfect and I recommended them to everyone. They went through employee changes and now it's not the same shop at all. Double the price, 90% less efficient, don't call or update on literally anything, or leave voicemails, leave your car in there lot with no explanation for 2-6 weeks after dropping off for appointments... have ordered wrong parts, defective parts, and regularly misses items to be repaired or checked. maybe you put down 3 things and they do 1 of them. Drove my car 115 miles last time it was there before they even made any repairs, left greasy fingers prints on the inside of removable hardtop (why you're taking it off, i don't know) found someone's Morning coffee in the cup holder... Listen, I've been going here for every repair and Maintence for 4 years with 5 different cars... if you want to waste weeks and months of your car sitting around just to here excuses like "oh we're just busy" 3 weeks after your appointments - Always wonder where your car is because they don't update you ever, on anything - and have your written issues on your signed "check in" papers be ignored - go here. Have fun finding out if I'm exaggerating. I think giving a shop 4 years and maybe $10,000+ in business gives me some foundation to say these things and you consider it. A lot of these people with positive reviews bought a car, it went smooth and don't get serviced at this shop.

I had to have a squirrel removed from inside of my Hyundai Ioniq that squirrel was my nightmare…read more Yes they did an amazing job!!! My car was clean and DID NOT SMELL!! I am so greatful !!! These guys are super awesome!! If anyone wonders about an Ioniq- my 2020 Ioniq gets 55 MPG OR MORE!! Love this car!!!

Chris (from England) was an absolute gentleman and so helpful throughout the test drive and…read morenegotiation. Sergio (sales manager) was able to help get me a price closer to what I was looking for. Both of these guys were awesome during the whole process of buying a used car. #thechris&sergeshow # #worldcup2026roundof16

Well I never thought this would ever happen ! I was happy with my service experience…read more I checked in for service today at 830 am my appointment time and was quickly assigned a service advisor. Joshua Whitlock. He was very helpful and professional. I have only had previously going back about 20 years, all horrible to bad experiences here with sales and service. So today being pleased was unexpected. It was a long awaited service for a factory recall on the passenger front airbag sensors. Check sensors and if needed replace them. He said 70% have been needing replacement when checked. To make matters stressful for me I came down from Paso. I explained to Joshua that my son in law was supposed to be off today so I could do my car appointment in SLO but due to fires burning all over CA he was not released from his CDF station and I would have to get back to Paso by 1125 to pick up the little one from Pre K. I had called my son as a backup to get him in case I was delayed at the dealership. Well the car was finished in less than 90 minutes. The Seat had to be removed to check sensors and replace them. So all was great and I was able to leave early and get back to North County to pick up the Grandson. I was very pleasantly surprised .

Please don't waste your time here like I did. They do not care about you. I was without a car for…read moreover 1 week and then charged a 329$ diagnostics fee that my insurance covered. But they changed me anyway and now I have to wait for a refund by mail that they said will take 2-3 weeks. Ok so first off: 08/18/26 Took my car in for an oil change. We're talking about a 2025 xse Camry. They told me I needed a new radiator. And that at my previous oil change in 04/08/26 they noticed a coolant leak and allegedly fixed it and didn't charge me and that I declined the diagnostic. Wouldn't you think that a service advisor would be looking out for their customers and inform me that a 2025 Toyota Camry shouldn't be having a coolant leak and that since I'm still under the 36K warranty it be best to check it out. NOPE they didn't say Shit. Instead I was charged the diagnostic fee and they advised me not to drive it. But yet I had drove it there completely fine and had been driving it completely fine. Same day I contacted my insurance and got everything squared away. Toyota said it should be done 08/24/26 due to having to order parts. 08/21/26 Toyota sent me a video showing they replaced the radiator and that everything was now fine and the car was ready. I called Toyota and Aaron said that since my service advisor John Espinoza was out there was nothing they could do. But that he would let John know to call me first thing Monday morning 08/24/26. Did John Espinoza call me early morning 08/24/26 NO did anyone from Toyota call me on 08/24/26 NO. 08/25/26 I called Toyota and asked if my car was ready since I received the video from Toyota showing my car was ready on 08/21/26. John told me the bumper was not sitting right and they needed my permission to have caliber collision to pick it up on 08/25/26. Before I could even agree he said oh they are here walking in the door. 08/26/26 I finally got my car back and my bumper isn't on right. 08/28/26 I called Toyota to ask for my diagnostic fee refund and John said oh yeah let me ask my manager and I'll call you right back. Did John call me right back? NO. John did not call me back. 08/29/26 I called Toyota and John answered his phone and after stating it was me calling again he said oh yeah I forgot to call you back. Did John talk to his manager? IDK. He said that they would have to mail me a check and that it was take 2-3 weeks to receive it. Did John confirm my information such as my mailing address or anything... NO. John called me back a while later and asked for my address. I asked if there was any way I could receive a refund in person since he first mentioned that I'd most likely need to go in person for the refund. John said he didn't have authorization for that and that I could speak to his manager. I asked if he could speak to his manager and let him know everything that's been going and and if he could make an exception and he said he already spoke to him and that he said this is not what they do and that I would receive a check in the mail. Please avoid this place they do not care about you or your car. Oh yeah and to top it off they refused to give my husband a ride home because we live in Grover. And the last time in April they agreed to give him a ride home and he waited a d waited and no one gave him a ride. They said they thought he asked to get picked up. Like hello ! These people don't even know what they are doing and clearly have extremely poor communication with their departments.

Sales Are Sales, But One Service Guy Stands Out…read more.... Sales: - Aside from "Financing": 4 - "Financing": 2 Service: - Advisor: 5 - Scheduling: 4 - Kept Up-To-Date: 5 - Prologue Software (it's a combined effort with GM): 3 - Waiting Area: 3 (almost always crowded) - Shuttle to Nearby Areas: 4 - Location of the Dealership: 5 This review actually covers 2 parts of the business: Sales and Service My wife and I owned several Hondas over the years and, since I wanted to get an EV in June 2024, I bought a Prologue Touring model. The salesman, who I believe is no longer at the dealership, was reasonable. In fact, all the people I met seemed "reasonable". Of course, maybe that's just the nature of most employees in sales. One incident still sticks in my craw. Right before I finalized the paperwork, my sales guy said he just heard from the "top brass" that in order to immediately claim my tax credit of $7,500...I needed to finance "part of the purchase price". Otherwise, I'd get that $7,500 when I filed taxes in 2025. I was ready, willing and able to simply write a check for the full price, but they said "you'll need to finance around $20,000 of the $62,000 total. Just pay it off after the 1st month. The cost to you will be about $80". It was and I did.....although that seemed like a smarmy way to make extra money from people who fail to pay it off. Now for the better news. My Prologue ran well, didn't have any problems and was a really great experience to drive from June 2024 until October 2025. At that time, parts of the large dashboard started to go blank and error messages began to pop up. The car still rode well, but I wanted to know "what's up". On November 4th, the Service Department said I needed software updates and tried every way possible to get that done, but nothing worked. They determined - together with Honda USA Headquarters in LA - that new "communication hardware" had to be installed. Unfortunately, that wouldn't arrive until December 23rd. Sunset Honda offered a free rental from Hertz, but indicated I'd need to leave my Prologue on their lot for 6 weeks until the part arrived. I declined and kept the car so it could be parked in my garage each night. The hardware did arrive on December 23rd, but since installation could be a multi day process, I scheduled it for December 30th with a pickup on January 6th (I live 35 minutes away). They gave me a loaner from their lot for that week. Everything has been fine since then. I got a recall notice in mid March 2026 to install 11 software updates, but when I brought my Prologue in they discovered it only 1 because of previous work on the car. Through it all - everything - I've had a really great Service Advisor.....Matt Simpson. Matt understood. Back on November 4th 2025, you could almost see the pain on his face when he had to break the news news that each attempt to download new software failed. He seemed to do everything within his control to cushion the blow with each visit in November, December and January 2026. The other Service Advisors at Sunset Honda might be great, but I'd ask for Matt Simpson.

Do not rely on this dealership's offers…read more Ammon gave me an offer to buy my vehicle that was explicitly good for seven days (he even had it approved by his manager). I returned just four days later, ready to complete the sale, and they refused to honor it because they had simply "changed their minds." If a dealership won't stand behind its own offer for the period it says the offer is valid, its word means very little. They wasted my time, lost my trust, and have now lost my service business as well.

I was just about to head to a dealership to sell my used Honda Civic when I did a quick check using…read morean AI tool and asked, "Who is the best used car buyer/seller in the Pismo Beach area?" The answer came back: Car King. I checked them out right away--loved the photos and was impressed by the great reviews. I asked my son to call the number, and Nick answered immediately, telling us he could come by in a couple of hours. True to his word, he arrived promptly with his spouse in their awesome car. The entire transaction was completed quickly and smoothly, which made me extremely happy. If you're looking to sell a car, I highly recommend checking out Car King. He's local, trustworthy, and very easy to work with--you will not regret giving him a call. A fantastic couple delivering excellent service. For any future buying or selling of used cars, Car King will be my first choice.

Nick is responsive and willing to make the deal work. Start with CarKings first and don't bother…read morewith private potential buyers who waste your time. Satisfied customer!

The service department needs a human service manager, not an AI robot…read more I choose Kirby Subaru, clear down on the border of Oxnard for our service simply because they are efficient, friendly, and knowledgeable. I've been put off by SLO Subaru's service department too many times. It's worth it to us to make the drive to Ventura where we are treated so kindly.

I just recently got a lease for a car from Subaru. While I know some people don't recommend leases,…read moreit was the best option for me in that moment especially since my previous car was having frequent issues. Randy was a great help at helping me find out what would be the best option for my situation and educating me on what all it would look like as I had never walked into a dealership before. I believe he helped me find the best deal possible and can't recommend him or his team enough!

Donating a car to benefit Veterans with PTSD. Lots of great facilities here for doggie daycare and…read moredog training as well as kennels for longer dog stays! Very friendly volunteer made the whole process easy!

Mike at Mission Cars was very helpful and walked me through the process of donating a vehicle. He…read morewas very responsive and made the process super smooth. I highly recommend donating a vehicle to Mission Cars to support their mission to provide veterans and first responders with service dogs. Not only does their organization give back to those who have served, it also provides lifelong training skills and positive experiences for the incarcerated. I'll definitely encourage anyone seeking to donate a car to give their car to this charity and to support their cause.