I am writing this as I never got in to see Dr Chin-Garcia. She was the doctor noted on my medical…read morecard as my primary care physician, but as this is a teaching facility they had me assigned to a Dr Kelly Lowe (avoid her at all cost - she is hopeless). I called last week to get an appt. was told Dr Lowe was out till mid-July. So i asked to get an appt with Dr Chin as she is notes as my primary care physician on the card. I was told I cannot make an appt with her as she is not my doctor and is not taking new patients. First i find it unethical that the medical profession would put that doctors name on my card - if I am never going to be able to see her. I was told someone would call me back that day to let me know what can be done. No-one from this facility called me back. However, when I went online and made an appt, they were able to call me back within 10-mins to tell me i can't make that appt. I filed a grievance with Medical regarding this Dr and facility. I finally got a call on the Thursday of that week from someone in the office, i called back friday morning and was told someone would call me back - no-one did (there's a surprise). Finally on the following Monday i speak to someone who refers me to the Rhode Island location that does not have residents and you can see a real doctor (that actually works - unlike those at 3801 Sacramento). Why they could not have done this the previous Monday is beyond me -i've had to be in pain for an additional week due to their sheer incompetence and unhelpful ness of this office. Avoid this Dr and location at all costs. Head to the Rhode Island location -where the staff are 100 times nice and the Doctors too!

I am such a delighted patient of Dr. Chin-Garcia (going on six+ years now), that I'm frankly…read morebaffled by any review here that doesn't easily give her five stars. Between my husband and myself, we have had a myriad set of very complicated health issues, and have worked with 20+ doctors throughout the Bay Area. In all that time, Dr. Carie is easily the most attentive, thoughtful and caring doctor I've had the pleasure to meet and rely upon. She never makes quick or unthoughtful recommendations, and seems to count upon me as partner in maintaining my health, not a lofty doctor on high supplying wisdom for me to accept without question. Granted the office support isn't always on top form, but they do in fact care, listen and try to improve when you bring issues to their attention. Also, I was surprised by one of the comments about the lack of notes. Each and every time I work with her (in person or online) I see careful, detailed records. In fact, before she lets me leave the office, she prints out the notes from that appointment and confirms I'm clear about next steps and makes sure all my questions are answered. Myself, I'm thankful to have her warm and supportive care, and know I can count on her for any issues big or small that require medical assistance. Just wish all doctors cared about the people they treat as much as Dr. Carie cares about her own patients. She's a true gem in an increasingly impersonal medical world.

Dr. Kush Gaur is an excellent physician. He listens to his patients, asks great questions,…read moreprovides expert medical guidance and advice; and he always responds with a sense of urgency to any patient questions or concerns. I highly recommend him.

I left this appointment feeling concerned about the physician's familiarity with standard lab…read moreordering. It made me less confident in the overall attention to detail and communication during my care. I'd recommend patients ask questions and make sure they fully understand the testing being ordered.

I don't know what I would've done without Dr Maderis. He…read morehas treated me going on two times now for Lyme disease. I was not lucky when I got bit a second time and it was a positive wife disease, tick. He's wonderful ! I'm deeply appreciative and I highly recommend him!

A true expert in autoimmune diseases. He saved our family by insisting on MOLD test that turned out…read morepositive. He helped us through the most difficult time of our lives. We became free of symptoms years ago, felt obligated to leave a review, because of the amazing quality of care we received from him.

Sally Ward is simply the BEST! She was my mother's physician at One Medical until she passed away,…read more2 months past 100 years old. So I accompanied my elderly mother to see Sally whenever she needed medical attention. Sally is good! She listens, has vast medical experience, thinks deeply as to what is best for THIS patient, is friendly, medically up to date, and gives her patient the full time they need in her office. I am so appreciative of the care Dr Ward had professionally and personally given to my mother, that I unreservedly give her a 10+ recommendation. On top of all that, I like her as a person, which I think is important too.

I really liked Dr. Ward until she told me that the reason I had gained A Lot of weight was because…read moreI was over 40 and that's what happens. Not the case. I kept saying there were signs of fatigue and weight. She kept saying I was fine. I went to my annual ob/gyn and told her the same thing. She checked my thyroid, found a lump referred me back to Dr. Ward for a follow up and low and behold, Dr. Ward called me on Christmas Eve to tell me I had thyroid cancer. She referred me to a surgeon who was on vacation and busy until after the holidays. After my surgery, one would think Dr. Ward would care enough to at least follow up. No such doctor here. She is probably a really nice person, but needs more medical experience and to be honest, I am not sure what she was thinking if she was at all returning my email with a call on Christmas Eve to tell me I had cancer.

I am surprised that some people think he's nice and attentive! I have had him for a number of…read moreyears. For the most part he is just "matter of fact". At times he had even been curt especially if I ask questions like " can you explain what causes this", or " What are the side affects of this drug". He even got pissed at me when I started looking at the internet to answer these questions. I don't feel like he really cares. Also, I have have various medical problems now that I'm older and have found that he not only doesn't check on these, I am left feeling unheard and dismissed. I have had many nurses who were much better in all of these regards. I can say more, but let's just say... I will be changing to Kaiser in the new year. This is the fist time that I've ever posted a poor review.

UPDATE 10/12/2022: I have filled out the patient complaint form for Sutter Health as advised…read morebelow. I was not the one to answer when this doctor called. My husband was & firstly this doctor was rude to my husband as he said nothing but give his name I suppose since my husband passed the phone to me and told me the doctor's name who called for me. I take the cell phone and expected at least a 'Hi/Hello so and so and I'm calling to find out what's going on with you...' , What I got was SILENCE. Did not initiate the conversation and asked for my symptoms as other doctors would do. Instead he said nothing so I had to ask if he wanted to know my symptoms since I had NO IDEA what he expected firstly to hear from me. After I told him he just said to stop taking the medicine and to call my PCP the next morning. Hung up. Gosh. I could have just thought of that myself, gee. A compassionless, unhelpful, unprofessional, rude person who should never be a doctor or be employed in any field that has to deal with people. Or maybe he is partial only to CERTAIN people of certain races, etc.

@@My Journey With Knee Pain -- And an Unexpected Alternative to Knee Replacement…read more Good morning, everyone. I wanted to share my personal journey with knee pain and the treatments I've tried, in hopes it might help someone going through the same thing. The Beginning of My Knee Pain About 10 years ago, I began experiencing serious knee pain. I'm now 67, so it wasn't exactly a surprise, but it was still life-changing. My orthopedic surgeon diagnosed me with bone-on-bone arthritis and recommended a knee replacement. Instead, I started with cortisone injections every three months. For years, those shots worked like magic. Along with physical therapy, knee braces, topical creams, and supportive orthopedic shoes, I was able to manage the pain and live my life. When the Injections Stopped Working Unfortunately, this year everything changed. The cortisone injections only gave me mild relief, and the pain returned long before I could get the next one. I tried: * Hyaluronic acid injections - no improvement * PRP (platelet-rich plasma) injections - mild relief for about a month By June, my surgeon and I agreed it was time for knee replacement surgery. He also advised me to stop cortisone injections to reduce surgical risks. I scheduled the procedure and began preparing. A Setback I Never Expected Around this time, I joined this online knee replacement group for support -- but reading story after story of months-long pain and slow recoveries honestly scared me. Still, my pain was unbearable, so I was ready to proceed. Then, the unthinkable happened. I fell off a ladder and suffered a severe injury to my right leg -- the same one scheduled for surgery. I had an 8-inch skin tear, all the way to the bone. My surgeon immediately canceled my surgery, saying I'd need to wait at least a year for the skin to fully heal. The worst part? No more cortisone shots, ever. My skin was now too thin, and the risk was too high. My daily pain level was a 7 or 8 out of 10. I couldn't sleep, walking was torture, and my quality of life plummeted. Searching for Another Option Desperate for relief, I kept researching and came across Genicular Artery Embolization (GAE) -- a procedure that blocks inflammation by targeting the tiny arteries around the knee. I asked about it on social media, and a few people shared they had tried it years ago but only got short-term relief. However, the procedure recently received FDA approval, so I decided it was worth investigating. I contacted the San Francisco Vein and Vascular Institute, and Dr. Nathanson was incredibly helpful. After discussing my situation, he encouraged me to give it a try. The Procedure On Monday, I went in for my GAE procedure. The facility was beautiful, the staff welcoming, and the equipment state-of-the-art. The entire procedure took less than an hour. I limped in with a cane... and walked out normally just a few hours later. No sharp pain -- only a dull ache. Over the next couple of days, I experienced mild soreness when standing, but it was nothing compared to before. Today, three days after the procedure, I am 99% pain-free -- no pain medication, not even Tylenol. Looking Back What I once saw as a disaster -- my fall -- turned out to be a blessing in disguise. It forced me to seek an alternative to knee replacement, and I am so grateful I did. I know GAE may not be permanent, but it can be repeated if needed, and by then, there may be even more options available. Today, I am deeply thankful to Dr. Nathanson and the San Francisco Vein and Vascular Institute for giving me my mobility and my life back. If you're struggling with knee pain and looking for alternatives, it may be worth exploring GAE. I'll continue to update my journey in the weeks ahead. Good luck everyone.

The SF Vein and Vascular team have been excellent from start to finish. Scheduling, billing, and…read morethe care team are professional, caring, and supportive. Dr. Nathanson performed three procedures for me with great skill and an excellent bedside manner. I experienced no pain, and my recovery was almost immediate with no downtime. The Bay Area has many options for vein care, but in my opinion, this team is the best. I traveled 90 miles for my appointments, and it was well worth it. The facility is easy to find, modern, and welcoming. I highly recommend SF Vein and Vascular.

I love what Dr. Nienow has been able to do for me him and Cynthia are amazing.. I've never had any…read moreproblems with either of them. 5 stars and will always recommend

Finding Nienow. After a week searching still no Dr. Nienow…read more I have searched through. I think every possibility, if you have any information on this, Dr's whereabouts please respond to this yelp comment.. He moved not sure where. I have an urgent refill need but no one answers the phone! I might have to go to an ER. So irresponsible.

I have been a patient of Dr. Walker's for over ten years. I recently saw her again and was…read morereminded how grateful I am for having such a professional, knowledgeable and caring physician. In this era of medicine by Artificial Intelligence, Dr. Walker provides a thoughtful and caring ear, and brilliant medical skills. I appreciate her interactive style and willingness to answer my questions. I've found her staff to be exceptionally courteous and professional. While friends of mine can't find an internal medicine doctor as so many are leaving the field, I'm filled with gratitude for Dr. Walker's dedication to her profession.

Dr Walker diagnosed my illness quickly and offered concern…read moresurrounding the ramifications of it - She was direct and poignant surrounding deciphering my illness. Her staff were empathetic and supportive. On my end I wanted a clear diagnosis with lab work so I called the office and the Nurse Practitioner ordered a blood test. I was relieved that my diagnosis wasn't as severe as originally thought which the blood test confirmed.