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    1-800-Flowers

    1.3 (49 reviews)
    Open 8:00 am - 7:00 pm
    Updated over 3 months ago

    Services - 1-800-Flowers

    Floral design and installation

    Gift shops

    1-800-Flowers Photos

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    Jules M.

    For my birthday my boyfriend places an order for a large lavender melody bouquet with a balloon to be delivered 4/30/19. Mind you he placed this order 10 days prior just to be sure there wouldn't be a problem. Well it's not 5/1/19 and I have not received flowers. I called customer service and was blown off by blaming the florist for blocking the address apartment number which is clearly shown on the receipt... they promise to redeliver today but would not reimburse the order or take any initiative to fix this issue... my birthday was yesterday not today and I'm devastated as is he. Will not be buying from here again! IF YOU WANT FLOWERS TO ARRIVE ON TIME AND HIGH QUALITY GO SOMEWHERE ELSE! Worst experience ever -update its now 5/1/19 10pm the promised flowers were never redelivered

    I ordered flowers for my niece birthday the crap they delivered was inexcusable. they promised redelivery imagine my surprise when nothing was delivered toda. I wanted her to have beautiful happy flowers she was sent garbage. they will not refund fully for poor service.

    big beautiful flowers were from James cress. small unopened and already fading multicolored roses from 1800flowers

    ordered multi colored roses from 1800flowers for my daughters event. my family ordered from James cress. photos enclosed of the quality difference in the flowers. next time I'm ordering from James cress

    Ordered
    John R.

    1 Star is too much. Order placed a week before mother's day to be delivered Thursday before Mother's Day. They will not replace prior to Mother's day as they are not accepting anymore orders; even though I do not consider the original order as having been completed. This is the worst company and I will never do business with them again. I spent over an hour on the phone with 1800Flowers trying to resolve where all they want to do is give a partial rebate to deliver something after Mother's Day. Pitiful. They sent my mother a bucket of weeds. I am humiliated. That bucket is embarrassing and basically says have a crappy Mother's Day. Thank you @1800Flowers. Your company is horrible and your customer service is non-existent.

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    Brian A.

    I would not even give them one star. I placed a order for a birthday present. I ordered a fruit display and chose and payed for next day. It was three days late the basket didn't match and worse of all the fruit was rotten and wilted. Even the dipped fruit was poorly done like they do not take pride in what they do. The chocolate was clumpy and not smooth. It looked like the pulled it out of the garbage and set it out . Customer service offered an apology and want to give me a gift card like I am going to order from them again. This was a first and last time I ever order from this unprofessional company. If you are thinking of ordering from this company do yourself a favor and go to your grocery store and get something there it will be a lot cheaper and the fruit will be fresh not rotten like this crap.They are over priced and send out garbage ruining whomever is receiving this day and surprise.

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    Page 1 of 2

    Ask the Community - 1-800-Flowers

    Review Highlights - 1-800-Flowers

    I had purchased Roses for my Wife on Sat the 13th of feb, the next day on Valentines day the roses were all dead except for one.

    Mentioned in 2 reviews

    Read more highlights

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    I had such a great experience here today!! I used to go to their Port Jeff location but had no idea…read morethere was another one so close to me. Today I met Benny, and she was so incredibly sweet and so knowledgeable. She told me about the different teas and sugars, about how they are made and collected, which made the whole visit feel really special. She made me a delicious cinnamon tea to-go that I LOVE. You can really tell everyone there really cares about what they do, and their customers. I can't recommend this place enough. I'll be back soon :)

    1-800-Flowers - florists - Updated June 2026

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