Dean and David were amazing! The best. Friendly fast and efficient. They deserve a raise!!!!!! Greta job!!!

The service was fine. The people that removed the itelms were fine. My issue is the non disclosed disposal fee for each mattress component. 30.00 for the king sized bed. 60.00 for two twin foundations this was on top of the quoted 99.00 for the removal just be aware read more

Kyle and Som were amazing to work with! They were super friendly, professional, and made the whole process really easy and stress-free. They took great care with all of my items and worked efficiently while still being careful and respectful of the space. I also really appreciated that they were willing to negotiate on the price and make sure everything felt fair. Highly recommend them and would definitely use 1-800-GOT-JUNK again because of their great service! read more

Great service, they got here quick, same day. But the prices... $330 to take a small desk and a tv stand? Outrageous. These prices are out of control. Use someone else. read more

When I called to get an estimate on removal I specified exactly what I had. This included large pieces of glass and cans of paint. The rep on the phone tells me a small truck load would be minimum of $148. I had 2 small shelves, small glider,small desk and a few others small items. They could hve been loaded into my Chevy silverado just fine. When the guys get here the price goes up to over $1100. The guys start talking about a $20.00 recycling fee for EACH can of paint and recycling fee for the glass. Not once did the rep mention recycling fees over the phone. Very deceptive company. After I complained to the guys that came out they decided to wave the recycling fee and got the price down to $798. Still too much for what I had to pick up. I believe this company is scamming customers left and right. read more

We used this company 3 times within a week, while moving, and they were amazing! The workers even swept up and helped us completely clear out our garage! They went above and beyond and were super personable! I will recommend to everyone I know. read more

I'm the first to admit it. We were lucky. In preparing to relocate, I donated a bunch of stuff to Goodwill. As we got closer, we called Salvation Army to pick up the remaining furniture, all of which was in good shape and happily accepted. Since nobody takes beds, we ended up with 1-800-GOT-JUNK. There's no denying that it's expensive. (I did find a coupon on line which they honored.) What I like is their reliability, the ease of setting up -- and in our case changing -- the appointment, and the men who work for them. Service with a smile. We were quoted a price by phone which was honored, not counting the discount, which I discovered the day of. If you're strong and have access to a truck, you can save beaucoup bucks by going to the dump yourself. Frankly, we couldn't be bothered. read more

The guys were on time and worked fast and did a good job. They were onsite for less than 30 minutes. I love the service but the price hike at the end felt a little shady if I'm being honest. I was originally quoted a price of $568 and was shocked that the end price was $937. I'm not sure that I would use again due to the cost. The last time I used this service I spent around $300, so I was shocked at this price. Job ID 15552153 read more

Terrible experience! My appointment was from 5pm-8pm. I received a call at 6pm saying they were 20 minutes away, needless to say they never showed up, called to let me know they couldn't make it, or called me back when I called them at 8pm. Poor customer service so not recommend using them as they are not reliable and seem like a scam. read more

I had been looking to have a few large items removed. I needed a full size mattress, box spring, headboard and foot board removed. I had got some crazy quotes in the $600 range. I booked them online but decided to just rent a van and do it myself. I got a text inquiring reason for cancelation. I explained my situation. I was provided with an opportunity to use the services for a reduced price. When taking into consideration my time, effort, sweat, and lots of complaining. Lol. I felt it was well worth it. I was given a two hour window same day. Ethan and Malcolm were on time and very courteous. They were in and out in no time. They handled everything with care. No damage. No issues getting everything out. I would definitely use them again and recommend them. Made my life alot easier with them taking on this task. read more

The Workers were so nice and removed everything we told them. We had so much that they had to make 4 loads. They didn't seem to mind. They were pleasant throughout the job. They even offered to clean and vacuum up after the last load. I would refer them to anyone who needs junk removal. I was very impressed! read more

My mom had a few items to have taken to dump and they charged her $350. Way over priced.

I've used 1800 GOT-JUNK over the years, very satisfied customer. It's been a few years since I used them....so I had a bit of a build up to have removed. Last time I paid $380.00 for an almost filled truck. This time, for not even half filled.....they come at me for over $800.00! ‍ Inflation? Price gouging? Ridiculous yes! I said, NOWAY! They called and checked on what I paid last time and sure enough, it was 380.00 for almost 100% filled. They charged me 500.00 today and that's the last time I'll be using 1800gotjunk. Sorry guys! That's a car payment! That's someone's entire weekly paycheck! read more

Quick, responsive, courteous- these are things you look for in junk removal services. Maverick and Jaylon had my 2 pieces of furniture out in under 10 min. Wow! Thanks! read more

Very quick and efficient. Polite and professional! They came within hours of calling and got the job done very quickly read more

I have 2 items that I was requesting quotes for hauling away. I looked at several options in the area and reached out to this service. Their business model is very shady. You have no clue how much their service costs - not even an estimate - before someone shows up on your doorstep. As I was clicking through the web "quote" system, it doesn't actually give a quote. It only sets up an appointment. I wasn't happy with this approach and called the hotline. The agent told me she'd be happy to quick me a "ball park" estimate and asked me what I wanted hauled off. When I told her, she proceeded to tell me what the minimum charges are and the various truckload prices are.... That isn't even close to a ballpark. When I requested the ballpark she offered, she told me that was all she could provide. I said no thanks and asked that the appointment be canceled. She then went back to the same script 3 times over before she would let me cancel the appointment. The next morning, someone sent me a text message offering a $50-100 discount to "win my business". I responded with a "no thanks". At this point, I'm not going to encourage this horrible business approach. I will be supporting another business that has upfront communication and no pressure tactics. read more

These guys are the absolute best junk removal company that I've ever used. Be sure to ask for Dolce and Cash. Friendly, energetic, fast and efficient. I am posting before and after photos. read more

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They showed up 2 hours after our scheduled two hour window, we put all of our items outside and it was going to start storming so we kept calling and they kept pushing the arrival. They also wouldn't provide a ballpark estimate over the phone and by the time they arrived and our stuff was soaking wet, they tried to charge upwards of $800. It was not a crazy amount of stuff, we were only cleaning out our garage. I would not recommend this company based on price, punctuality, and communication. For what it's worth, the driver were very nice it just seems like a poorly run company. read more

Never got to use them, had an appointment scheduled between 1230-1430 and they never showed up. Called customer service at 1430 and they said they were on their way and were calling shortly. Never called or showed up. Reached out to another company with no issues. read more

We used this service to haul our old sofas, 2 oversized chairs, coffee table, 3 tires, 4 rims & a few random items... Guys that came & service were great, no doubt! They reviewed items to go & quoted my husband. We had furniture coming the next morning so didn't really have a big window to find another company, so he agreed to allow them to haul. Cost for 30 mins was NOT expected!! 30 mins $877!!!! $75 per person labor charge, on top of the truck load cost volume, sur charges for tires.... $877!!!!! Outch!! And, pretty sure they will donate, sell, write off a bunch of items for another few bucks & I do understand they pay junk yard fees, but $877!! Never again!!!! They got it this time & yes items are gone, but wow! read more

This is their scam: 1. Quote a fair price over the phone. 2. Confuse the customer on arrival and do the work without telling them it'll cost you more. 3. Lie about the amount the items took up other the truck. 4. Hit you with more labor/fee charges that would make an attorney blush. 5. Tell you that they added a $25 discount when you get floored by the bill. We were quoted $168 for two small ikea/Walmart desks. Bill when they left $370!!! SAVE YOURSELF $$$ DON'T GET SCAMMED LIKE MANY REVIEWS SAY! read more

I should have written this review almost a year ago. This junk service is very expensive. I needed to have some items removed from my garage to make space. On August 30, 2023 I was charged $633.30 to haul away a piano, bricks, several sheets of new drywall, two metal entry doors, and a mattress. All of which were in excellent to very good condition. I believe the guys charged an additional $75 for their services. No itemized bill was received. read more

I was moving and needed to downsize. They sent out Kaleb, he was very professional and polite. I LOVE 1-800-GOT-JUNK!!!! read more

1-800-GOT-JUNK? - got rid of a mini fridge, freezer, and grill! - Junk Removal & Hauling Near Me - Atlanta, Georgia

Failed to arrive on time. Called to tell me they'd be 25min late after I'd been waiting and hour and forty minutes. I ABSOLUTELY HATE "businesses" that waste the ONE resource I can't earn or buy more of, which is my time. Highly recommend not using this company. Find a better option read more

Employees were cordial and helpful. I was told on the telephone my charge for service would be between $150-$350 ended up being charged $500 and then $600 when you add the tip. Get a written estimate before you deal with this company. Get a written estimate before you deal with this company. Get a written estimate before you deal with this company. read more

No problems here. John gave me a good price for hauling off an old sofa, matching and beating the previous low quote I'd gotten. Darryl and Shamar called 30 minutes in advance with an ETA. They showed up on time, were very polite, and got the job done in just a few minutes. read more

The workers did an amazing job removing items I needed gone immediately. They made me feel comfortable throughout the whole process. I would recommend to everyone who needs junk removed. read more

Luke and Nick came and got every piece of furniture out in less than an hour. very professional and on time.

I had an awesome experience with Delrick and Aries. They are very efficientBefore I knew it, everything was loaded up. If you want unwanted items gone, they are they people to call. I will definitely use again! read more

They didn't call, they just showed up. I told them it was a two to three truck job, but I could only do a half a truck that day. When they were done they charged me a full truck load, I never saw if their truck started out empty, they said they had pictures showing it was. Called and complained, got two emails and a call from some guy named Casey. Defending everything they did. Said I agreed to the full truck and I didn't. Nothing resolved. Think twice on Got Junk read more

An excellent experience all around! My mom and I were dreading cleaning out a late-relative's estate, that had been lived in for over 30 years. A day later, I'm still shocked and overjoyed at how quick and easy the Got Junk team made the whole process. Our crew - Mark, Brad, Kaleb, and Andrew - were AWESOME! Professional, hardworking, efficient, kind, and I could go on. They had an over 4,000 sq ft house cleaned out in just a couple of hours! It was a tough job and all 4 of them were extremely pleasant and willing to go above and beyond from start to finish. The lady who made the appointment over the phone was also so friendly and helpful, just can't remember her name. Appointment: Our arrival window was 2-4pm on a Saturday; the crew was in the driveway just after 2pm! Cost: it's not cheap but it shouldn't be! These guys know what they're doing, are efficient, work extremely hard, and get the job done right. Worth every penny! I was actually expecting it to be more expensive, considering how much stuff we had. We will absolutely use them again! Thanks again to the whole team for being so kind and for making the process easy! read more

Excellent experience! Manny and Johnathan were very friendly and professional. They were very careful not to damage property as they removed the items. Great crew! read more

Biggest Rip-off.....charged me $450 for 15 minutes worth of work ... they loaded like maybe 15 empty boxes and some small bags of trash and claimed it filled up half of their mini dump truck ... DO NOT USE them . Complete waste of time and money . Better off hauling your own trash and junk to your local landfill .... Trust Me... never saw such ridiculous prices ... read more

I made an appointment and they texted to say they couldn't come to the next day. I didn't have that much stuff and it still cost over $200 tp remove. I will not be calling them again. The good thing is once they did arrive the loaded up the truck quickly. I only had two chairs, a mattress set, and a disassembled bookcase. $238 dollars seems like a lot to remove junk that took less than 5 minutes to load in their truck. I will not be calling them again. read more

Absolute scam. No estimate before they show up, $328 just to remove a sofa and loveseat. Stay far away from these guys.

Call 1-800 got junk for the first time received an estimate ranging $125 up to $625 depending on how much you fill the truck. Received a quote of $600,which I thought that was too expensive for what we were disposing. One of the crew members asked if we had a budget. I was expecting no more than $250. He called his manager and came back with a quote $400, which I felt was still too expensive. I was told this would be considered a full load (Not true). My husband and I loaded our 5x7 trailer and and put a few bags in the SUV and took the items to goodwill. We did this in less than two hours. If you have the ability do it yourself or at least shop around. One good point, the crew showed great professionalism and offered a coupon if we ever wanted to use the service again. read more

1-800-GOT-JUNK? - Junk Removal & Hauling Near Me - Atlanta, Georgia

Complete rip off! Wanted to charge me $500 for a few boxes. Ridiculous!!

We just moved to the area and had a bunch of boxes in our garage. We called 1-800-Got-Junk to see if they could clear out the boxes and some other old cabinetry we weren't using. Noah and Jephte came to our home the next day and within the hour our garage was cleared. They were both polite, knowledgeable, and very courteous. They wore their masks and maintained social distance to protect both my family and their selves. I would definitely recommend their services to anyone looking to get rid of any old items in their home. read more

We booked a 3:30 - 5:30PM window for the trash collection service a week in advance. We called them around 4pm and they said they'd be there at 5. Called again at 5 and said they were running late and told us to wait till 6pm. Come 6pm, still no one arrived. We called them and only then did they inform us that they had no space left in their truck. This was terrible for us because we needed the house completely empty as we were moving across the country the next day. They also waited last minute to tell us so it was nearly impossible to find another trash collection service at that time. Luckily, we were able to find a small business that agreed to do after hours pickup for $450 for a truckload. We were told that 1-800-GOT-JUNK would have charged us $600+ for the same load. Dodged a bullet. read more

I have used this company several times. Used to be reasonable. Had branches that were cut to 6-7ft and under in several piles. I figured if 113 was the minimum it might cost 200 dollars. 3 people showed (always had 2 before so that has to cost more, right?) we were told (my neighbor and me) that it was going to cost 465 dollars. What? She can't afford it so I showed them my 3 piles which amounted to a foot, foot and a half tall once it was loaded. Initially quoted me over 200. Told him nope. They came down to 197. Told them to do it. I also asked so how many branches would it take for the minimum of 113? He wasn't sure because usually branches ampit to more than that. I had them lick up a whole truck Load of 2x4s that were in a pallet configuration. 165. I'll never use them again. Uhaul truck costs 40 dollars and it's under 20 dollars to drop it off at Cowetas transfer Station. read more