I've been bringing my Hondas here for over 10 years, and I continue to come back because of the…read moreoutstanding service. The staff has always been professional, honest, and helpful, and they've consistently taken great care of my vehicles. One thing I especially appreciate is that they've always provided me with a complimentary loaner vehicle when needed, which has made servicing my cars incredibly convenient. Most recently, they went above and beyond by standing behind their work and doing the right thing regarding an oil pan issue. That level of customer service and integrity is becoming harder to find these days. I've owned Hondas for more than a decade, and this dealership's service department has been a big part of why. I highly recommend them to anyone looking for quality service, knowledgeable technicians, and a dealership that truly cares about its customers. Philip Martinez

I've been a customer of this location for years and only trust my Pilot to be serviced here. Today…read moreI went in to get my Navigation system updated w a factory cd update. I couldn't understand how to do it but VICTOR WAHLL in the Service Dept was able to do it. He was awesome, polite and funny!!! I feel so much better now having my Navi w all its features updated since my Pilot is 16 yrs old. Its Keeper!!! Best car ever! And Perfection Honda the best Honda dealership in New Mexico!

Outstanding customer service. From the time I called and setup my appointment to checkout the…read moreTillery Service team provides outstanding customer service. I drive 30 min from Albuquerque to get my truck serviced here because of the service team.

called ordered a part for a GMC told I would be called when in, never called me. I followed up two…read moreadditional times and was told it was on the way and I would hear back right away, I have heard back. Three attempts to order a part and schedule a recall item is poor customer service!

These guys - and gal - are the best! Derek, Brian, Dominick and Lourdes have been amazing to deal…read morewith! They recognize repeat customers - even mechanically challenged ones like me - and have never failed to find solutions to my myriad of vehicle issues - whether it be a car, truck, or camper. Their attitude is excellent and I always enjoy (!) going to see them, knowing they will cheerfully help get me on the road again. And that's a big statement because I generally try to avoid all things mechanical and vehicle! Thanks to them for once again cheerfully solving my car's latest issue!

Service was a joke 2 years later still trying to fix the issues caused by this dealership and the…read moresister dealership I had to take it too..

Went to check out the new spider…read more Just looking Not buying I will Say that the sales staff was different than most dealerships. No high pressure No pushy sales pitch I walked in on a night they had a special celebration It was Italian night Catering by one of my favorite Italian restaurants, Joe's pasta house Italian music Wine Italian food Ok why can't this happen at all dealerships In fact the owner came over introduced himself and thanked me for Stopping by and said please enjoy the festivities Now to figure out how to buy that car lol Great experience

"Excellent experience" would be a 2-word summary of my experience obtaining a vehicle at Quality…read moreMazda. Audra was amazing! I moved from another state in which car sales turn-over is high and competition is high as well, therefore good prices and good service is a standard for car dealerships at my home city to survive. When I planned to move to Albuquerque, I didn't know what to expect but quickly realized that the options aren't that diverse, and because there are only few dealerships, I wasn't treated as well I was used to at my home state by some of NM dealerships. This changed when I called Audra at Quality Mazda; it was so refreshing to shop with her. Actually, I was able to make a deal with her over the phone (due to Covid, and in my case, I was at another state) without waywardly only being offered in-person quotes. Why? Because from what I saw, she knew she had the best price and the best service, undoubtedly. I truly enjoyed my experience with Audra because the pressure was low, and she truly wanted to get me a car that I would like rather than the dealership trying to get rid of their inventory. She's a great listener, and she truly goes above and beyond to keep you happy. I think it's because we clicked, but she was so polite that she offered to pick me up when the car was ready and allowed me to get a lender car for a short while. She truly bends backwards for her clients. I can see why she's their #1 dealer. In my opinion, it is unusual to come across such great reps/dealers that she deserves the proper recognition and praise. I can assure you that you will be very satisfied shopping with Audra at Quality Mazda.

I don't write reviews often, but after 20 years of working in the automotive dealership industry, I…read morehave never seen customer service this abysmal. This isn't just a minor complaint; it is a fundamental failure to support their customers. It took three full weeks of calling and leaving multiple messages just to get someone in the service department to pick up the phone. Once I finally made contact, I was informed that the repairs would not be covered because the warranty had expired. While I understand that warranties aren't infinite, here is the issue: just 15 months ago, This Mazda dealership fixed a timing cover leak on my wife's car. Now, it is leaking from the exact same spot. Instead of standing by the quality of their work, they hid behind a 12-month policy. In the current market, it is standard for reputable shops and major brands like General Motors to offer at least a 24-month/unlimited-mile warranty on parts and labor. This dealership's 12-month limit is significantly below industry standards and shows a complete lack of confidence in their own technicians' work. If you value your time and want a repair that actually lasts, take your vehicle anywhere else. Always confirm the parts and labor warranty terms before you hand over your keys. I won't be back, and I strongly suggest you do the same."

Amazing work and great customer service. They are running a great special right now 25% off their…read morelabor rate.

Worked with Drew on a replacement windshield for a Tuscon & the level of professionalism & care…read moretaken was 5 star! He kept me notified of the progress as the windshield was replaced. There's a great coffee shop right down the road with wifi & great baked goods.

He did a great job on my front window and was very reasonable with the price! Would recommend.read more

Tevin in sales was so helpful in explaining the features of the 2025 Acura Integra Type S. He was…read morehappy to accompany me on a long test drive. After the sale he got back together with me to explain more about how the car works. I'm delighted with my new car.

Brought my Honda Accord in for an abrupt unexpected issue & Bryan in Service was more than ready &…read morewilling to help me right away! I didn't wait for any longer than about 2 minutes to be greeted by him and a repair order generated. He communicated with me throughout the whole process after leaving my vehicle and even got it diagnosed and fixed the same day!! Needless to say, Bryan & Montaño Acura saved my day & got me safely back on the road!!