We purchased the Course Plus 10 option. My daughter took Segment One at the Novi location and the classes were taught well for the most part while trying to make it interesting and fun for the students. The time spent behind-the-wheel as well as the closed course sessions were definitely very good with patient and good teachers and driving instructors. They taught her the rules of driving well. However, trying to schedule the Plus 10 hours portion of her contract has been tedious and quite unpleasant. The person who schedules these sessions at the Novi location has been offering times during the week when my sophomore is in school and it's difficult to find any availability immediately after school. At one point, I was even told to not call them and that they would contact me with availability as and when slots opened up. That's not what I would expect of a driving school that needs to have a better system in place for these private drives, especially when they're already paid for. Moreover, the majority of their clients are high schoolers who they clearly know can't book driving sessions during school hours. I truly hope they can modify their scheduling and get a system that's more conducive to helping high schoolers book their private lessons more easily. read more

My son has been attending this class for about 2 weeks now, and we are greatly disappointed. On what planet is okay to make a 15 year old study driving for 4 HOURS, uninterrupted? 2 hours of lessons, followed by 2 hours of driving, on the same day? And this is directly after a 6 hour school day. I have to say, I'm disappointed. Learning to drive should NOT be this exhausting. 1 star; wouldn't even recommend this cruel dump to my sister in law. read more

10 And 2 Driving Academy - 10&2 ugly car - Driving Schools Near Me - Novi, Michigan

Great class instruction, super easy to schedule drives! All these bad reviews are people that were not prepared. As long as you show up to the class prepared, with your paper work, on time and read the requirements you will have no issues. I have had one son take this class and it was great. I am waiting to sign my next one up dues to sports. I read the policy about missing days and make up classes and wanted to wait so he didn't miss class. Great staff, several locations and they made it very easy! read more

BEWARE...do not use this drivers training company! Consistent with several of the past reviews for this company, I also had an extremely poor customer experience with 10 and 2 Driving Academy. We enrolled my daughter for a Segment 1 training course which requires 6 driving appointment be completed within 3 weeks of the one month course completion. When attempting to schedule the drive appointments the week prior to the start of the course, there were not enough appointment slots available. The owner, Yvonne Stammler's, response was 'you should have scheduled your drive sessions sooner before they all got taken' and refused any options or flexibility to make additional appointment slots available. She was extremely rude and refused to refund the $475 fee we paid 5 months prior. Very poor service model, BBB complaint to follow. read more

This school is a MONEY SCAM. Be very very careful when you pay. First off, DO NOT PAY ONLINE. if you are unsure, get on phone and pay. But once you pay, you lost a portion of your money without a reason. I live in Florida and there is a driving school in Florida and in Michigan with this same name, TEN AND TWO. I thought both are affiliated and due to complete confusion and by mistake I paid money. I realized within 24 hrs and called them and mentioned the confusion and kep requesting to refund my money. They held of $35 towards admn charges. I did not even schedule a class because we dont live in Michigan. The person kept saying, this is Non refundable. read more

very little in vehicle training. Son just failed his driving test because this driving school never once took him on a highway. He was only "trained" on a few 2 lane roads for about 45 minutes total. A huge waste of money. read more

Enrolled my twin daughters in segment one due to their busy schedules. I had to reschedule the class a couple of times the last time I tried to schedule it classes were out about three months put myself on a waiting list by this time I found another company that was willing to get my girls in yvonne at the company refused to give me back my $900 to make sure I got my moneys worth. I was going to schedule them for segment two, but they told me I was no longer welcome to their company but they refuse to give me my money back. Are they allowed to do this shit I don't know just put in a complaint with the Better Business Bureau. Hopefully they will do something anybody has any problems do not let companies take advantage to be like this fight for your money fight for your children. This is bullshit is economy is horrible and they take money for doing absolutely nothing I understand if I had a service but no service was done. I'm talking about $900 sorry but to me that's a lot of money. read more

My wife and I recently had the opportunity to visit an open house for the newest dedicated facility for 10 and 2 Driving Academy on 10 Mile Road in Novi. The classrooms were very clean, well designed and had the latest audiovisual technology to facilitate the proper instruction of the critical subject matter at hand. They also have several well marked, late model, environmentally efficient vehicles designed and equipped with instructor assist devices. We currently have our Granddaughter in training, which she loves. And plan to assist our youngest Grandson to attend this summer. We are very pleased with 10 and 2 Driving Academy and can fully recommend to anyone looking for the right place to send your precious cargo for the training and experience they need to be a safe and effective driver. 5 stars and we'll definitely be back... read more

I honestly have never had a worse experience with a business. I paid for a private lesson for my daughter 6 months ago. I have been trying to get the appointment booked since then. I finally was offered an appointment for this Friday. I attempted to confirm the appointment and the answer I got was, we gave your appointment away. Now, they still have my money and no apology, no appointment. NOTHING! Hours later, I am still waiting for someone from management to get back to me. read more

I just had a very bad experience with the owner of this company. I asked for driver's training for my 18 year old. Since he is 18, I was told that he had to register for private lessons. They then registered him for private lessons but fail to tell me he needed a permit. He has had no prior driver's training and that's why I asked them for a booklet for him to study. When the driver showed up for his lesson, she asked him for a permit. Therefore he did not receive any training. I explained to the owner what happened and that I would had never registered him had I known he needed a permit. She refused to refund my $270 or accommodate me in any way. She was very cold and just took my money even though the person who registered him failed to give the details. Please do not go here! read more

The owner of this place obviously doesn't like kids, and has a very unhappy life in general. When I drove with her she spent the entire hour talking crap about a kid that we drive with minutes before. I walked into a class 10 minutes late and she told me I wasn't allowed in even though I had payed for the class already, after basically begging her to let me take the class she finally let me in and then accused me of having an attitude toward her after I had apologized and was obviously already embarrassed. she is the most rude, unapologetic, nasty, horrific women I have ever met. TAKE YOUR DRIVERS ED ANYWHERE BUT HERE! read more

This school is very helpful & educational for learning how to drive. I'm Currently enrolled in a class right now and i am learning so much. If you need a school where you need to learn how to drive, i recommend this school. read more

Absolutely best driving academy! Just took a road test and the instructor Don was so patient and very nice! 100% recommend taking drivers ed here or taking your road test. read more

I'm disgusted in the treatment that my 15 yrs old daughter and I have received. I signed my daughter up for drivers training last mouth the October class for segment 1...I'm a communicator so I called and called to make sure things would go how they needed to go and for the most part the owner Yvonne Stammler answered the phone or course because this is when everyone is paying. The first day of class my daughter shows up without the contract and was sent away, I called and was told yes she needed her contract... next day I made sure she had it and her birth certificate. All was well, a few classes later she unfortunately had to miss. That's 2 classes missed already and the 1st she was sent away...well unfortunately we live about 40min away and we picked that location because it's at her school so it was convent, living far away things came up and she missed 2 more...well I didn't know that she could only miss 2 days,!? Now I'm not asking for handouts or policy changed or any special treatment but I ask her as the business owner to help my daughter that passed the driven part of the test to make room for her to retake the classes that she missed at 1 of her other locations and when I tell you that this lady was THE nastiest, rudest, most smug, unsympathetic lady I've ever encountered!! The response I got when I asked if she could check the class for opening at a different location was "am I supposed to give your daughter special treatment and hold her hand"? I replied I not asking for special treatment but you didn't communicate with me and I called several times just to make sure she was doing well in the class...called and called and left messages with no ever answering or returning a call and I even called the school and let them know that I wasn't happy that she doesn't answer or return call and threaten to take her out for that reason because I'm the point of contact and if I'm trying to reach for whatever reason she should answer when I've paid almost $400...I also ask if they knew she could only miss 2 classes why would they make her leave on the 1st day and count is as a miss, not only did she deny turning my daughter away...she replied with am I supposed to stop registration to chase her out of the class while she called her father to pick her up I said no you should have not let her leave and told her to bring back what she needed the next day if they can only miss 2 and that was the 1 day of class...again her snobby reply, oh I guess you want me to do all the work for you and your daughter? I asked why would you not reach out if you made her miss day 1 and counted it why wouldn't you make sure her parent knew where she stood, she 15...I was told she didn't have time to read for me and do my work and hold my daughters hand and give special treatment...and that she sent me an email on the 8th of November but that was when Drivers Ed was over and from there the conversation went even more downhill because I because annoyed with her ugly attitude, the school leased a spot to them and this is how she acts with the patent and student. I've called the school to report her and I do not recommend this school to anyone, she's put in a position to help the kids and she comes off like a cocky, arrogant, judgmental rude person...again I never asked for special treatment and yes I did get the contract...but I also own a business and after someone has paid for a service I make sure I communicate all of the fine print so it's no surprises and if something is missed I would never speak the she did to me. Poor business practice, shame on you!!! read more

Actually no stars but they made me give it at least one. Avoid this place at all cost. We were already unimpressed with the quality of classroom instruction - crazy stories, very unprofessional. But last evening, our 14 year old daughter had her first driving session. It ended about 15 minutes early so we weren't there yet. The instructor left her in the dark, cold parking lot alone and drove off. They didn't even call me back to apologize. I am working on getting a full refund but she's not going back even if they keep our money. read more

My granddaughter attended this driving school. I was very impressed with the professionalism of the staff and the quality of the instructor. They were extremely patient with her and made her feel very comfortable every step of the process. I would recommend 10 and 2 Driving Academy to anyone. read more