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    101 Loan

    4.9 (199 reviews)
    Closed 8:00 am - 6:00 pm

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    Mortgage services

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    2 years ago

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    Rob M.

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    3 years ago

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    Rob M.

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    3 years ago

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    Rob M.

    Glad we could help you. Thank you so much for your business!

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    2 years ago

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    Rob M.

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    3 years ago

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    Rob M.

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    3 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    Rob M.

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    2 years ago

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    Rob M.

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    2 years ago

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    Rob M.

    Our pleasure Michelle. Glad we could help you:)

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    4 years ago

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    Rob M.

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    2 years ago

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    Rob M.

    Glad we could help you!

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    4 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    Rob M.

    Happy to help in any way!

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    6 years ago

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    8 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    14 years ago

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    7 years ago

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    12 years ago

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    14 years ago

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    Page 1 of 5

    Ask the Community - 101 Loan

    Does 101 Mortgage broker REVERSE mortgages in San Jose?

    Yes we do. How can i help you? If you'd like to chat more about this tomorrow, please contact me at 408-377-4123 or at rob@101loan.com. Thanks.

    Don’t See Your Question? Ask Away!

    Review Highlights - 101 Loan

    If you're looking for a great mortgage broker or lender, look no farther than Rob McCarthy at 101 Loan.

    Mentioned in 172 reviews

    Read more highlights

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    Loan Factory - Thank you Scotsman Guide for honoring our CEO Thuan Nguyen as the #1 Originator in the U.S. in 2021.

    Loan Factory

    (140 reviews)

    East San Jose

    We attempted a home refinance with Loan Factory and worked with Arton Chau as our loan officer and…read moreAnder David Herrera as our processor. Our refi did have some unique circumstances given I was on maternity leave at the time and I wanted to give some grace for that, but the issues we had went far beyond a complicated refi. Additionally, when we decided to go with another company, the process was so smooth that it proved the situation never should have been viewed as that complicated to begin with. The main issues were: 1) Information would be asked for, we would provide that information, nothing would happen, we would ask questions then they would share they needed information that we had already provided that was right there in the same email thread. 2) The information they claimed to need from my employer kept escalating. They asked for a letter verifying I was still employed despite being on leave, my employer provided it, nothing happened, we checked on progress and they said we needed more. They asked to speak with my manager to simply confirm my employment, they didn't contact her for over a week, then they asked HR type questions she couldn't possibly answer. Then they claimed they just needed HR to confirm verbally that they had issued the letter, then they finally talked to HR and asked a bunch more questions. It was bizarre and honestly, my employer was apologizing to me by the end of it while I was apologizing to them. 3) They didn't care about official loan deadlines, because it seemed to be their plan to keep asking for extensions. We initiated everything on 9/8 and as of 10/17, past the 30 day mark, they were still "gathering information." Working with the company we ended up going with, we started with them on 10/21 and everything was completely wrapped up by 11/14. 4) When working with other loan officers I've had experience with, they will do things periodically on weekends or in the evenings as necessary to hit deadlines. This team seemed to never work weekends and at one point Ander went MIA for over a week of the process and was supposedly on vacation with no back-up. This wouldn't be a big deal if it were a longer process, but over a week out of 30 days is pretty extreme. From what I can tell, these people just aren't that skilled. They clearly have a big company and Factory is an apt name for it as I think they just get as much business as they can get, turn and burn, and don't really care about the service they are providing.

    Prefer ZERO STAR to this company. Erick Salmeron -loan…read moreofficer is very rude , and unprofessional, he will argue or scold at and THREATEN client for no reason. He would even scold someone who wasn't his client. ALTHOUGH THE CLIENT DOES NOTHING WRONG! Erick Salmeron will still scold or being rude to the person. WILL DEFINITELY NOT recommend Erick Salmeron or this company to others for doing any kind of business.

    Stephen Wong - Bayone Reic - Same

    Stephen Wong - Bayone Reic

    (204 reviews)

    North San Jose

    Stephen went above and beyond during mine and my boyfriend's first home purchase. He was super…read morecommunicative and even connected directly with my agent to ensure everything went smoothly. We recently had the opportunity to refinance and without hesitation, Stephen reached out directly to us as soon as he noticed rates were coming down. We did not need to chase him for it nor constantly inquire about it--he just felt like it was the right time and reached out! I'm very grateful for Stephen and his team and will definitely be referring him to our friends and family.

    Based on his numerous good reviews, I messaged Stephen early last August about the possibility of…read moregetting a United Wholesale Mortgage (UWM) 15-year fixed home loan at 1.99%. This was a new program announced by press release, which I read about in a Yahoo! Finance article, through a link on Google News. Having worked previously in real estate and finance, I knew what the key points were to our situation, so I included those in the message to Stephen, asking whether he would be able to do the loan. Stephen responded abruptly by saying that he would have to talk with me by phone, to discuss "details." After I called him, he proceeded to try to browbeat me into accepting a different program at a higher interest rate. His approach was to use old-fashioned psychological pressure tactics, along the lines of: "Are you so naïve that you think you could actually get such a loan? That rate is just a teaser that you would never actually get." He was crude, demeaning and even insulting. I informed him, politely, that I had a background in real estate and finance, so I was not naïve about these things, offering him one last chance to do business with us, if he was so inclined. But he insisted that the loan would not be possible for us, so I thanked him and said goodbye. Shortly thereafter, I found a straightforward loan broker who in fact did the loan for us, on exactly the terms I had in mind: 1.99% 15-year fixed, with a reasonable fee. We closed in less than three weeks and none of the things that Stephen said were obstacles turned out to be an issue. I am pleased to report that my wife and I are now enjoying substantially lower monthly payments. BOTTOM LINE: If you want someone with an "old-school" approach to sales--involving psychological games, pressure tactics and absence of transparency (resulting in your not getting the best deal that you could)--Stephen Wong may be a good fit for you. Anyone interested in connecting with the straightforward broker we ultimately used is welcome to send me a private message, as I'm not allowed to include that information in my review.

    Sheila Perez - New American Funding

    Sheila Perez - New American Funding

    (173 reviews)

    North San Jose

    My husband and I worked with Kim and Sheila to buy our first home, and both were phenomenally…read morehelpful throughout. From the beginning to the end of our homebuying process, they were informed, communicative, and amazingly resourceful. As newcomers to the homebuying process, we had a lot of questions; they answered promptly and thoroughly every time, always in terms we could understand. Ultimately, we closed on our new home without any major issues along the way, and I don't know how we would have done it without their genuine kindness and support. Also: if you are an animal enthusiast, ask Kim about her dog to receive some extremely cute pictures guaranteed to take the edge off the stress of buying a home. We would not hesitate to recommend Kim and Sheila to anyone buying a home in the San Francisco Bay Area - it is hard to imagine a better experience than the one we had. Thank you, Kim and Sheila!

    Sheila and Kim are hands down some of the best loan officers I've worked with…read more They helped my client purchase his first home smoothly and closed the transaction in under 18 days on a nearly $900K deal. That kind of speed and execution is rare. Their process was incredibly streamlined, communication was clear throughout, and they stayed on top of every detail from start to finish. Most importantly, my client felt supported and confident the entire time, which made a huge difference for a first-time homebuyer. As the realtor on the transaction, I truly appreciate their professionalism and efficiency. Looking forward to many more deals together.

    101 Loan - mortgagelenders - Updated June 2026

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