The service was amazing! Highly recommend if you're a first time customer looking for someone to…read moreclean and detail! Definitely worth the money and resources !

amazing job, my car looks literally brand new and the price is probably the best in the city I've…read moreseen. They were so nice and easy to book

I don't normally write reviews, but my experience at San Francisco Toyota was so exceptional that I…read morefelt it deserved one. Before finding San Francisco Toyota, I had called several Toyota dealerships throughout the Bay Area looking for a very specific 4Runner. Unfortunately, most of my experiences were disappointing. Some dealerships never followed up, others gave me the runaround, and a few acted like they weren't interested in helping me unless I was ready to buy whatever they had available. It was frustrating, especially considering how significant of a purchase buying a new vehicle is. Everything changed when I contacted San Francisco Toyota. The first person I spoke with was Phil, and from the beginning he was friendly, knowledgeable, and genuinely interested in helping me find exactly what I was looking for. He took the time to discuss different options instead of trying to push me toward a vehicle that wasn't the right fit. After just one conversation, I already felt more confident working with San Francisco Toyota than I did with any other dealership. When I arrived at the dealership, I met Jacky, and the experience only got better. The team had three different 4Runner models waiting for me so I could compare them side by side. That level of preparation immediately showed me they respected my time and had actually listened to everything I was looking for. Jacky was outstanding throughout the entire process. He is incredibly knowledgeable, patient, and never once made me feel pressured. Since buying a new vehicle is such a major investment, it was important to me that I thoroughly test drive each trim before making a decision. Instead of rushing me through the process, Jacky encouraged me to take my time, ask questions, and really experience each vehicle. We went on extensive test drives so I could confidently decide which model was the best fit. What impressed me the most was how both Phil and Jacky treated me. They didn't make me feel like just another customer walking through the door. They made me feel genuinely valued. They understood that this wasn't just another sale. It was a major financial decision, and they wanted me to leave feeling completely confident in my purchase. That kind of empathy and customer service is rare these days. I also have to mention the dealership itself. It's absolutely beautiful. I've been to several luxury dealerships over the years, including Lexus, and I was honestly surprised that a Toyota dealership could look this modern, clean, and welcoming. It created a great atmosphere from the moment I arrived. If you're shopping for a new or used Toyota, stop wasting your time calling around like I did and just go to San Francisco Toyota. Ask for Phil or Jacky. They are both true professionals who genuinely care about their customers and make the entire buying experience enjoyable instead of stressful. Thank you to Phil, Jacky, and everyone at San Francisco Toyota for making this the best dealership experience I've ever had. You've earned a customer for life, and I'll gladly recommend you to my friends, family, and anyone looking for an honest, customer-focused dealership.

Update based on Franks response…read more Your response sidesteps your responsibility to check these vehicles coming in for resale. The CARFAX is obviously useless and Certified Pre Owned doesn't mean much either if these types of things slip by your process. Everyone out there that purchased a CPO vehicle from you should be re-running a CARFAX report to check on damages that may not have been reported and notifying Toyota Corporate. Vehicles have a material decrease in value due to past accidents and you effectively knowingly passed that on to me due to your negligence. I'm happy to update this review if you take steps to correct this problem. Expect reviews elsewhere as well until you do.

I dealt with Aaron who was as helpful, trustworthy and friendly a person as you'd hope to find when…read moreyour car needs a once over after an accident. He's like a golden retriever in human form (I mean that in the best way possible).

A week ago, I called Peter and told him that the front bumper of my car was slightly coming loose,…read moreand I wasn't sure what had happened. I was prepared to pay for the repair, but to my surprise, Peter asked me to take some photos and send them to him first. He then told me that whenever I had time, I could bring the car in, and they would take care of it within about 30 minutes -- completely free of charge. Today, I brought my car to the shop. During the inspection, they found that there were some other issues underneath the car and that a few parts needed to be replaced. Peter still kindly helped me get everything fixed without charging me anything. I truly appreciate Peter's kindness and generosity, and I felt very touched by the way they treated me. I believe many auto repair shops would not be able to provide this kind of help for free. A big thank you to Peter and the technician who worked on my car. I hope others who see this review will consider coming here for their auto repairs. This shop genuinely cares about its customers and provides excellent service.

First off, this review is over 10 years late. Over the past decade plus, I've brought 8 of our…read morecars (Toyota, BMW, Honda (3), VW, Subaru, Acura) for window tinting at Grizzly. The workmanship is top-shelf as Danny knows his stuff and is an artisan of his craft, which requires lots of attention to detail. Between Danny and Gena, they run a beautiful shop in SSF with competitive prices on Llumar tint. I recently had to get some warranty work done on my ID.4 as the back window started "rippling" and distorting after only a couple of years, making rearview mirror images harder to see. Gena was able to get the work approved under warranty (it was an adhesive defect), made an appointment and brought the car in and the work was done in about an hour -- I can see clearly out the back window again. I will continue to go to Grizzly Tint with all my future vehicle acquisitions in the future....the best window tinting service in the Bay!

Very easy and convenient process from start to finish, all done via the Yelp app. Quotes and…read moreresponse times were timely, and the time in and time out times were also on schedule. They are a Llumar dealer and answered all my questions and concerns regarding the opacity, brand, etc. I came for a windshield tint on my Model Y and the finish is immaculate after the curing period. The people were honest and straightforward about care, legality, etc., and left my car in the exact same condition as when I dropped it off. I really have no complaints and nothing bad to say about this shop. Would definitely come back here again for my other cars