Aaron was amazing! Our Tesla was hit while parked and the guy was super nice and his insurance took responsibility, but it's still stressful trying to deal with all the details and Aaron made everything so much easier. He was great about communicating with me, even when there were hold ups with parts. It took a while (Tesla's fault, not theirs) and he kept me up to date and was super friendly and explained everything clearly when we went to pick up the car. Also, the bill was covered by the other insurance company, but we were very nervous about the price climbing to the point that the car would be totaled (it's a really old Tesla, 10+years), and Aaron stayed in touch with us about it and somehow stayed under the threshold. You hope you'll never need them, but if you do, definitely go to JP Auto Body! read more

A week ago, I called Peter and told him that the front bumper of my car was slightly coming loose, and I wasn't sure what had happened. I was prepared to pay for the repair, but to my surprise, Peter asked me to take some photos and send them to him first. He then told me that whenever I had time, I could bring the car in, and they would take care of it within about 30 minutes -- completely free of charge. Today, I brought my car to the shop. During the inspection, they found that there were some other issues underneath the car and that a few parts needed to be replaced. Peter still kindly helped me get everything fixed without charging me anything. I truly appreciate Peter's kindness and generosity, and I felt very touched by the way they treated me. I believe many auto repair shops would not be able to provide this kind of help for free. A big thank you to Peter and the technician who worked on my car. I hope others who see this review will consider coming here for their auto repairs. This shop genuinely cares about its customers and provides excellent service. read more

I brought my car at JP Auto Body Shop because they were the only Tesla certified near me plus, my insurance recommended them. I was greeted by one of their customer representative, Ms Monica Leiva. She was very helpful and super nice to deal with. Monica took care of my claim, the rental company and I got picked up by their driver. She updated me on what's happening with my car being repaired. They cleaned my car and even polished it before they gave it to me. I highly recommend this place for Tesla car owners. Thanks Monica : ) Kind regards, Juvy H read more

I've been working with Peter Zhang at JP Auto Body Shop for the past several months, and he has helped me with more than one insurance claim. I honestly can't say enough good things about my experience with him. Dealing with accidents and insurance companies can be extremely frustrating, especially when you have to deal with adjusters, estimates, supplements, payments, and a lot of back-and-forth. Peter has been there throughout the entire process. He always takes the time to explain what is going on, what the insurance company is asking for, and what my options are. One thing I really appreciate is that Peter doesn't just give you an estimate and send you on your way. He actually looks carefully at the damage and helps document everything properly. I've attached a few photos from one of the claims he helped me with. The damage may not look major at first glance, but there were issues around the license plate bracket and mounting area that needed a closer inspection. Peter also helped me communicate with insurance adjusters, prepare estimates and supplements, follow up on payments, and understand the claim process. There were several times when I received confusing information from insurance companies, and Peter was always willing to take my call or message and help me figure out what was happening. What impressed me the most is his patience and willingness to continue helping even months later. Some of my claims became complicated, but he never made me feel like I was bothering him. Whenever something new came up, he was still willing to look into it and help me with the next step. He is knowledgeable, responsive, straightforward, and genuinely cares about helping his customers. I never felt pressured, and he always explained my options clearly so I could make my own decision. After dealing with multiple claims and insurance adjusters, I can say that having someone experienced like Peter on your side makes the whole process much easier and much less stressful. I highly recommend Peter and JP Auto Body Shop, especially if you are dealing with an insurance claim or a complicated repair situation. Thank you, Peter, for all of your help and patience over the past several months. Definitely a 5-star experience! read more

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Great experience from start to finish! John was incredibly helpful, professional, and honest, and made the entire process easy and stress-free. Excellent communication, great service, and high-quality work. I really appreciate John and his team and would highly recommend this shop! read more

My Tesla Model Y was backed into in a parking lot on a Friday morning, damaging multiple panels. Dealing with insurance and repairs was the last thing I wanted to add to my schedule. Exceptional service deserves to be recognized, and that's exactly why I'm writing this review. I first reached out to JP Auto Body on Yelp around 4:00 PM on a Friday. They close at 5:00 PM, so they could have easily waited until Monday to respond. Instead, they got back to me at 4:50 PM, just 10 minutes before closing. That small gesture immediately told me they genuinely cared about their customers. Since I didn't see the message until after they had closed, I called the next morning. Tony answered and somehow found a way to fit me into their already busy Saturday schedule. From our conversations over the phone and meeting him in person, I could tell he genuinely cared about helping people. He was professional, reassuring, and made what could have been a stressful situation feel much easier. At the shop, I met Peter, the General Manager, who inspected my car and handled everything with the insurance company. His knowledge was obvious within minutes. He explained every step of the process clearly and made me feel completely comfortable leaving my car with them. I dropped my car off the following Monday after getting a rental. Throughout the repair, Monica kept me updated, so I never had to wonder what was happening. The communication was excellent from start to finish, and they completed the repairs exactly when they said they would. One thing that really stood out was when I mentioned I wanted to drive a Tesla rental. The rental through Enterprise didn't fit the insurance company's daily allowance, so I figured I'd have to settle. Instead, Peter immediately started working on another option and within an hour had everything arranged so I could get a Tesla rental through Hertz. He didn't have to do that, but he did because he wanted to make the process as easy as possible for me. When I picked up my car, I honestly couldn't believe it. It looked brand new. I'm pretty meticulous when it comes to my cars, so I inspected every panel, gap, and finish. Everything looked factory quality. You would never know it had been in an accident. Every person I interacted with at JP Auto Body was friendly, knowledgeable, and genuinely cared. They don't just repair vehicles. They take care of people during one of the most stressful experiences a car owner can have. Everyone says it's good to know a guy. If you ever need body work, JP Auto Body is that shop. Hopefully you never need them because your safety is what matters most. But if you do, I can't recommend them highly enough. Accidents are stressful enough. Having a team like JP Auto Body in your corner makes all the difference. Thank you to Tony, Peter, Monica, and the entire team for making a frustrating situation feel effortless. I truly couldn't have asked for a better experience. read more

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Some idiot rear ended my car when I was at a stoplight. I say idiot because it wasn't a sudden stop and the other driver had *plenty* of time to react and stop if they hadn't been doing whatever (I have no idea what the hell they were doing, probably staring at their phone or something). Anyway, after cross referencing reviews for multiple shops, I decided on JP Auto Body, and I'm so glad I did! I worked with John, and he was amazing. He's friendly, proactively provided updates so I wasn't left wondering about the progress of repair, and took care of navigating insurance, from working with the adjuster to getting the estimate approved. I barely had to get involved. While I was waiting at the shop while they were doing a final test drive before handing over my car, I also had a chance to chat with the owner, Johnny, and a couple of the other employees there, and everyone's so nice! My car looks like new again, and I'm very happy with the work they did. Highly recommend. read more

Wonderful experience with Bryan, repair was fast and quick with top quality. Will definitely come back again.

We have taken all of our cars to JP Auto over the last decade for various body work. Peter is wonderful to work with, he handled all the insurance matters and I did not have to worry about a thing. He took amazing care of each of my cars, regardless of the monetary value and will exceed expectations of standard body shop work. He also took care of the rental car so I was able to drop off my rental at his shop, hop into my own car and be on my way. I have switched insurance companies over the years and am currently insured with a much smaller insurance company that does not have the pull of any of the major insurance companies but I have not switch body shops due to the service and quality of work that JP provided and continue to provide. read more

My 2026 M4 Comp was rear ended on 101. Needless to say I wanted the very best for my practically new M4. I did some research and JP came highly recommended both online and my BMW service advisor. They're certified for BMW and only use OEM parts. I took my car in and Aaron answered all my questions and assured me I was at the right place. Peter handled everything on the repair side and was able to work with me to obtain specific replacements I was interested in. I just wanted the car done right. They kept me appraised of the status and I got my M4 back as good as new. A++ read more

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This is my second time bringing my car to JP Auto Body Shop. My first experience was good that I didn't consider going anywhere else this time around. I worked with John on both occasions, and he made the whole process easy with Geico. What really stood out, though, was the quality of the work. My car came back looking fantastic. Huge thanks to John and the entire team at JP Auto Body Shop. You all do great work, and it does not go unnoticed. read more

I had a great experience with JP Auto Body in South San Francisco. The team repaired damage to the rear quarter panel and trim on my 2023 Hyundai Palisade, and the car came back looking good as new. They clearly took great care with the vehicle and the quality of the work really shows. Communication throughout the process was excellent. John and the team were very responsive to emails and phone calls, which made everything feel smooth and stress-free. The repairs were coordinated through AAA insurance, and JP Auto Body handled all of the insurance communication, so very little effort was required on my end. From drop-off to pickup, the entire process took about 2.5 weeks, which was reasonable given the extent of the damage and the holidays. I would absolutely recommend JP Auto Body to anyone looking for high-quality repairs and outstanding customer service. read more

JP Auto Body Shop - BEFORE - Body Shops Near Me - South San Francisco, California

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Aaron is very professional and pleasant to work with. He took care of repair efficiently. Superior service here. And everyone else is polite and helpful. read more

When I needed a recommendation for an auto body shop, I called my dealership and they immediately suggested JP Auto. Since my advisor at BMW San Francisco highly recommended them, I didn't even bother looking elsewhere. From the moment I contacted JP Auto, the experience was outstanding. I was asked to bring my car in for an estimate, and when I arrived, John warmly welcomed me and quickly got the paperwork started for the repairs. Later that same day, I received a call from Aaron, who would be managing my repair. He introduced himself and let me know he had already contacted the other party's insurance company. From start to finish, Aaron was absolutely amazing. I never once had to wonder about the status of my car because he consistently kept me updated throughout the entire repair process. His communication and customer service were truly exceptional. The repair took nearly two weeks because Aaron worked diligently with the insurance company to ensure they approved all original OEM parts for my 2024 BMW M440 Coupe. That level of attention and advocacy gave me a lot of confidence and peace of mind. When I picked up my car, it looked BEAUTIFUL. They had washed and detailed it, and it honestly looked brand new again. Aaron carefully reviewed all the repairs and explained which parts had been replaced. Nobody ever wants to need an auto body shop, but if you do, JP Auto is the place to go. Most body shops have a reputation for poor communication and dismissive customer service, where you feel completely at their mercy -- but that was absolutely not the case here. JP Auto is truly top-notch. I sincerely hope I won't need body repairs again anytime soon, but if I do, I would return to JP Auto in a heartbeat. read more

After years of using another body shop, I decided to try JP Autobody after my previous go-to shop wasn't helpful anymore, and I'm really glad I did. They repaired my Tesla after it sustained about $16,000 in rear-end damage, and the car came back looking flawless. They handled every aspect of the repair process, including working directly with GEICO, the at-fault party's insurance, which made the entire experience as stress-free as possible. Communication was great, everyone was professional, and the quality of the work was outstanding. If you need Tesla repairs, I wouldn't hesitate to recommend JP Autobody. read more

I had a complicated schedule due to upcoming travel and with no notice Aaron was able to accommodate me and get the logistics out of the way. He handled the entire process expeditiously and my vehicle was perfectly repaired once I returned. That level of attention to detail and communication is invaluable. read more

Aaron was very helpful and friendly. Same goes for the rest of the staff. I would definitely recommend JP Auto Body Shop to anyone who needs any collision repairs for their car. read more

I got my car bumper to be fixed. The customer service here is not good. The main lady here has an attitude. The other worker there were nicer. The owner Joe is not professional at all. When I had my bumper done and it was ready, he wasn't even there to show me the work they did. They just gave me my key and wanted their payment of the deductible. As months as pass by I can see my bumper paint is not paint to edge. When you are done with the car they keep sending you text to put 5 star reviews. read more

JP Auto is awesome! The quality is top-notch, and I'm very satisfied with my experience. Customer service was excellent, and the entire transaction went smoothly. They are Tesla authorized repair location. The owner, Johnny, is very friendly and answered all of my questions. A+ service--highly recommend! read more

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Peter did a solid job fixing a dent and scratch on my rear bumper. The repair came out clean and the area blends in well with the rest of the paint, you can't really tell anything happened. He was straightforward to work with and handled everything efficiently without any unnecessary delays. The quality of the work speaks for itself, and I appreciated the attention to detail on the finish. Overall, I'd go back to him again if I needed bodywork in the future and would recommend him to others looking for reliable repair work. read more

I have had the pleasure of working with JP Auto body 3 times so far in the past few years, and every time I leave with no regrets. Although getting your car repaired is never fun, the whole team at JP Auto Body are honestly the best. They are honest, friendly, attentive, and very professional. Their placards and awards on their wall are definitely not just for show. One of the biggest things I would praise them for is that they go above and beyond repairing even the smallest flaws on the car. They take their time to assess the car down to the smallest detail, and they make sure it gets taken care of; and their work is incredible. Every time I get a car back from them, it looks brand new like I just got it off the dealership lot again. Even though I have moved further away from San Bruno, I am so satisfied with my past repairs that I still make the drive over to them. Aaron and Peter have been my points of contact each time and I wouldn't want it any other way. They are both easy to get ahold of, on top of their scheduling, and incredibly kind. They definitely aren't afraid of overdelivering on anything and will work with you to make your life as easy as possible. They really have an awesome group of people working there from end to end and I have always recommended them to friends and family. I wish the best for the business and their team. read more

Absolutely recommend this shop. I was in an accident over the weekend and my Tesla got sandwiched. I spoke with Aaron Kesler, who walked me through the entire process -- what to expect with the tow yard, insurance, the adjuster, and everything in between. Unfortunately, my vehicle ended up being a total loss, but Aaron still kept me in the loop and went out of his way to help. I called several highly rated Tesla-certified shops, and most made me feel like just another insurance claim number. Aaron made me feel like a human being. Short version: great communication, honest help, and highly recommended. read more

My car is currently in the care of JP Auto Body, and I already feel confident I made the right choice. From the start, Tony at the front desk has been incredibly helpful and welcoming! Aaron, the estimator, was super thorough and explained everything clearly -- no pressure, just honest info and real professionalism. He took the time to make sure I understood the work that needed to be done, which I really appreciated. And a huge shoutout to Jonny, who gave me that VIP treatment you don't find just anywhere -- including letting me ride in his Porsche (which seriously made my day). You can tell he takes pride in what he does and goes out of his way to make the customer feel special. Even though my car is still in their shop, I'm already impressed with the level of care and service I've received. I can't wait to see the final result! Thanks to Tony, Aaron, and Jonny -- you guys are awesome! read more

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S/O to John & everyone that worked on my CX-30 after a stationary hit & run at a parking lot. Timeline: - 12/02 inquiry, correspondence to discuss working w/ insurance of the other party (GEICO) - 12/13 dropped off - 01/11 picked up John was an absolute wealth of knowledge & I feel blessed to have worked w/ him. No question was too stupid or out of his realm. He walked me through the entire process incld how GEICO & Enterprise would be, stayed transparent w/ updates, & everything in between. I'm assuming the timeline was a month because of the holidays, but let's just say I'm glad to finally be back in my own car. read more

JP Auto Body Shop - Perfectly aligned, calibrated, color matched. - Body Shops Near Me - South San Francisco, California

Thank you JP Auto Shop and AARON for your wonderful service and incredible attention to detail. You turned a stressful situation into a smooth experience, and we're so grateful for the care you put into making our car feel brand new again. We appreciate you. read more

I just picked up my car today after JP Auto Body repaired a dent on my car's liftgate. The moment that I saw my car and then stepped in, I was like, WOW - it's as close to a new car as it's ever been since I bought it new a year ago. Not only that the dent was flawlessly repaired and the whole finish was like the original shinny factory color (they're BMW certified and BMW dealerships use JP to repair their cars), but also that the interior of the car was literally dustless and cleaned like new. Technically the excellent repair job was not a surprise since they repaired our other car (Acura MDX) 7 years ago with a significant paint job, and the paint is still shiny as new today. That's why I chose them to repair my car (BMW X7) again this time. Adding to that, Peter the manager was very attentive, taking the time to explain to me the details of the estimate and the claim process, and was courteous and responsive throughout the whole process. A big shoutout to Tony as well, who was very helpful when I approached JP to get an estimate. I'd highly recommend JP for all your auto body work! read more

This was my first time using JP Auto for body work on my Tesla and they did a fantastic job. My car looks perfect and they gave it a good wash and detail before delivering it to me in SF. The whole experience was easy and they explained the whole process to me as we went. I will be using them for all my body work needs going forward. They really care about the quality of work they are providing and it shows. Don't hesitate to choose JP Auto. read more

Great Experience & Stress Free Process with JP Auto Body and Aaron K. I found JP Auto Body through the Tesla website while looking for a shop that could get my car in quicker. Aaron Kesler made the whole process super easy and smooth. Since I couldn't drop the car off in person due to my schedule, he helped me with a virtual estimate, and we handled everything over email by sharing photos and the insurance estimate. From there, it was all easy. Aaron was really accommodating and explained everything clearly. I barely had to do anything! They took care of the insurance stuff and handled the whole process. When I picked up my car, it was sparkling clean and the work was done perfectly. I also appreciated that I didn't have to follow up with the other party's insurance--they handled it all. They clearly know what they're doing and put customer service first. If you need a body shop, I highly recommend JP Auto Body. They make the process easy and stress-free. read more

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I'm a returning customer at JP Auto Body, and once again they reminded me why I keep coming back. I had a few small scratches on my car and reached out to get a quote. As always, their work is top tier, so it wasn't cheap. I let them know that unfortunately I couldn't move forward with the repair right now. Bryan didn't hesitate for a second. He told me they hate seeing a disappointed customer, and while I couldn't pay for the full dent repair, he said, "Just come by - we'll take care of any paint issue for free." I was honestly blown away. He didn't have to offer that. He didn't have to spend the time or the effort. But he did. Two days later I stopped by, and they fixed the paint on the spot. No fuss, no guilt trip, no upsell. Just kindness, craftsmanship, and people who genuinely care about their customers. That gesture alone earned them a loyal customer for many years. Amazing service, amazing people, absolute pros at what they do. Highly recommend, and thank you to the whole team for soothing my heartache and taking care of those little scratches. read more

JP Auto Body in South San Francisco was exceptional from start to finish. Our brand-new truck was unfortunately damaged, and we were anxious about getting it repaired, but Aaron and the entire JP team put us at ease immediately. From the kind, supportive onboarding experience to the timely updates Aaron provided throughout the process, we always felt informed and taken care of. The quality of their work is truly outstanding; the damaged fender was replaced flawlessly, and the paint match is absolutely perfect. You'd never know anything happened. We originally chose JP Auto Body because of their positive reviews and the cleanliness and professionalism of their workshop, and they exceeded every expectation. We were not let down. We'd highly recommend JP Auto Body for any auto body repair needs. Their craftsmanship, communication, and customer care are all top-notch. read more

This is an updated review in which I have actually gotten my vehicle repaired compared to my previous accident which was deemed totaled. My vehicle was completely fixed and detailed in one of the most professional experience I've ever had from a body shop. Honestly, the moment I actually saw my car it was still being polished by multiple employees as it slowly rolled to me and it was cleaner than when I picked it up brand new. Everything was completed in a timely manner with OEM parts and both Peter and Aaron gave me the best value possible. Quality work, professional attitude, and the best possible value for your money. read more

This was my first time ever leaving a Yelp review, but JP Auto Body truly earned it. My brand-new 2025 car (less than 5,000 miles) was vandalized in a parking lot, damaging both driver-side doors. I was stressed and overwhelmed, but from the first call, Monica was incredible -- kind, knowledgeable, and exactly who I needed in that moment. When Allstate tried to approve salvaged doors, Monica stood her ground and fought for me, insisting that a brand-new car deserved brand-new doors. Because of her, it did. The work JP Auto Body did was impeccable. The color match is flawless -- you would never know any work was done. They even arranged a rental car, making the entire process easy and stress-free. I wouldn't hesitate for a second to bring my car back here. Trusted, professional, and genuinely caring. I'd give 10 stars if I could. read more

JP Auto Body Shop - After - Body Shops Near Me - South San Francisco, California

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I brought in my BMW X5 after an unfortunate incident, and I couldn't be more impressed with the results. With less than 5,000 miles on the car, I was extremely particular about who I trusted with the repair--and JP Auto Body exceeded every expectation. Not only are they BMW certified, but they work closely with the dealership, which gave me immediate peace of mind. The work was flawless. In fact, my wife said it looked "better than new." That's not easy to pull off with a nearly brand-new vehicle. Huge shout out to Aaron Kesler, the manager, who went above and beyond throughout the entire process. He kept me updated, was transparent about timelines, and genuinely cared about making sure everything was perfect. His professionalism and customer service made a stressful situation incredibly smooth. If you care about quality craftsmanship and exceptional service, JP Auto Body Shop is where you want to go. Thank you again to Aaron and the whole team! read more

JP Auto Body Shop - Aaron -- BMW X5 - Body Shops Near Me - South San Francisco, California

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My car was side swiped on the freeway and Aaron guided me through the whole process. They were very transparent and honest about the repair. The repair was phenomenal and the car looked brand new. The people at Jp truly care and I would definitely recommend. read more

First of all, friendly and non-judgemental! Working with Aaron on a "unfortunate"booboo on our Honda Civic. Helped with our insurance and kept us in the loop. Called Enterprise to pick us up. Good communication all around and we got our car on time! Thanks, Aaron and JP Autobody! read more

Thank you JP Auto Body's team to get my Tesla fixed in a professional way. Special thanks to Aaron. He did an amazing job by support me to get my Tesla fixed. Very helpful and always keep me updated through out the process. Quick respond whenever I have questions and taking care business with professional manner. Will definitely recommend friends and families if service needed from JP Auto Body. read more

JP Auto in South San Francisco totally nailed it.. Again! The job they did on my CRV was spot on, and everything went super smooth. Monica was awesome--she kept me in the loop the whole time, made sure everything was taken care of without me having to worry about a thing. The whole crew seems to know what they're doing because my car looked brand new when I got it back. read more

JP Auto Body Shop - Body Shops Near Me - South San Francisco, California

Brought my 2010 Toyota Camry here and happy with the results. Someone hit my rear bumper and took about 2 weeks to get it done. Car came back to me nicely detailed. They cleaned up my car really well. After sitting in my car after two weeks at the shop and now was ready I was impressed with the results and care done to my car. Customer service was good. Monica is polite, courteous and listen to the customer needs. This place is quite busy but they are professional. read more

JP Auto Body Shop - Before - Body Shops Near Me - South San Francisco, California

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So recently I was unfortunately hit by a Tesla driver and needed some help. I needed a body shop that can quote me well on the damages and take good care of the vehicle that I love and use a lot. Somewhere trustworthy..and I honestly had @ren_motorsports in mind at first. They do amazing great work, but the person needed wasn't around at the time. Dennis from @ren_motorsports referred me to @jp.autobody and to go directly to Peter. This entire thing might sound cliche and like an advertisement, but that's literally how good the process went- the transaction was smooth and good from start to finish. Beyond excellent customer service from not just Peter, but also from the rest of the staff (even though they had nothing to do with this issue!). Peter was very transparent and helpful the entire way and listened to everything I wanted and all of my concerns. . . . On the day of pick up, I saw my Acura RDX as if it were brand new from the dealership. He made sure he addressed all the issues not 100% but instead 150% perfect. The bumper was fixed. Alignment was perfect. Wheels were aligned. Got me a brand new wheel and was able to keep the damaged one so I can use it as a spare (not easy to do with insurance claims). Returned the RDX exterior and interior looking brand new. and for me, this part is important- the seats, mirrors, settings, nothing was adjusted. I personally don't like it when a vehicle is returned and everything was tampered with. It's expected and normal, but this time was a first and that made me happy. They treated this like it was better than their own. . . . Before leaving, Peter briefed me on everything that was done. He made sure I left beyond satisfied with the work and I swear I couldn't be any happier. Even offered me drinks! This was no basic pleasant experience. This was beyond a 10/10 and I mean it. ALSO, they finished in TWO days, which is ridiculously fast . . . For professional body work or insurance claims and more, @jp.autobody got you. Thank you so much for the reference Dennis @ren_motorsports! and or course thank you so much Peter and staff from @jp.autobody read more

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I dealt with Aaron who was as helpful, trustworthy and friendly a person as you'd hope to find when your car needs a once over after an accident. He's like a golden retriever in human form (I mean that in the best way possible). read more