Never being to Dallas, I was seeking transportation services for 40-60 people. The company I work…read morefor was holding their first big conference and as a part of the two day conference our VIP ticket holders were taken on a Day In Dallas tour. We took our VIP gusts to Att stadium for a tour and 3 course meal and cocktails, and ended the day at Kings Spa (if you haven't been there yet treat yourself, it's a must go!) After requesting quotes, Jack responded with his spritely personality. His customer service stood out above everyone else. Jack immediately sent photos of his different size and luxury vehicles, as well as different options for the possibility of our group size changing. The photos were clear and showed both the type of luxury vehicle, style, and seating type. For what I was looking for, he offered limo style party buses and front facing-style party buses too. I paid a deposit upon rental of two 30 passenger luxury busses. I followed up before the event and sent him our full day's itinerary, for we needed the vans from noon till almost 11pm. I received all my receipts and invoice without hesitation. Prior to the drivers arriving the day of the event, Jack was in communication with me and he followed up during the day to ensure everything was to our liking. Our group had a blast. Jack is such a friendly dude, he's upbeat, and was excited to gain our business! I'll definitely be giving Jack a call next time I am in town, even if it is just to give him a friendly 'hey!' Thank you!

This is a new company to Highland Park area and the Karaoke…read morebus is a must. Recommend to anyone trying to have the night of their life .

Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

They were very helpful in getting the proper driver for my daughter. A solid, professional…read moreorganization. They have my business for sure.

ZERO STARS. These people are CON ARTISTS! I will be filing a report with the Better Business Bureau…read morebased on our experience with them. Here's how they royally screwed us over: I called Frisco Limousine on 8/26. Gave them ALL THE DETAILS of the pick up/drop off information for my niece's wedding. They quoted me a price of $360 but said they'd have to increase it to $450 since the pick up was out of their usual zone. No problem. $450 it is. I spoke to a guy named Jack and called back and confirmed it with another guy. Same price quote. Called my sister. She booked the limo and put down a deposit. They actually quoted her a price of $360, based on all the exact same information. Fine $360-450. This range works. For precisely TWENTY NINE DAYS they had all this information and stuck to this price. THEN FOUR HOURS BEFORE THE WEDDING THEY DOUBLED THE PRICE! They called us and told us that the price will be $720 because the pick up is out of their usual zone. We explained to them that they already factored this in to the original quote, nothing about our reservation had changed -- so why did the price change? They didn't care and told us we could take it or leave it. With no time to find a replacement car service for the wedding, we had no choice but to continue the reservation. This is an illegal business practice, and we made this quite clear to them on the phone. Then, throughout the hours leading up to the wedding, we keep getting random texts from them about how our driver was no longer available, there was a car issue, yadda yadda. They switched drivers on us FOUR TIMES within the hours prior to the wedding. I spent half of the wedding reception calling them every hour on the hour to make sure we still had a driver for the bride and groom. We had to have a wedding guest agree to be a back up driver in case they didn't show. Frisco Limousine was a total black mark on my niece's wedding day. The only positive thing I can say is that they did actually show up. After lots of stress and DOUBLING THE COST at the last minute. Con artists. Bait and switch pricing. DO NOT USE THIS COMPANY.

They can't find my reservation to make a change. But they can charge my credit card. Their call…read morecenter is awful. I am going to have to dispute with my credit card. They are a fraud

I booked this company based on the reviews and prompt response to my questions. I specifically made…read moremy choice on this company because they had a vehicle for 17 people WITH seat belts as we have small kids in our party (looking at Christmas lights) and parents wanting to bring car seats and boosters. The vehicle that showed up didn't have any seat belts, and when I called to inquire they said the other vehicle was being serviced for AC. I would have liked to know earlier only because the seat belt issue was so pivotal and it put people in an uncomfortable spot trying to decide whether to pass on a really fun holiday family time or just take a risk with babies on board. This bus was also dirty from use, visible dust on seats & dust coming out of AC vents. There were several tech issues that made the day-of confusing (Google calendar invites for the ride canceling, then moving from our scheduled time from 6pm to 4pm, a different driver from the original text message, and the driver telling me tip wasn't included though I certainly had paid the 20% up front). Our driver was patient and accommodating (Melvin) to the confusion while I called the company to figure out next steps, and after the ride when I showed him I already pre-paid his tip. All in all the front end of this company was great, the back end was kind of a mess. To their credit, they did offer a full refund to me if I didn't take the ride and were apologetic. I'd go with another company if you need something super specific like seat belts and want better communication up front if things change with your ride.

Booked this company for my son's prom. He and his friends said they had a wonderful time and…read moreworking with the driver was very easy and fun. They felt safe and well taken care of. Thank you Frisco Premier!

We booked with this limo service. On the morning they were to pick us up and take us to the…read moreairport, after they were 25 minutes late (keep in mind we were trying to get to a flight) we called. When we called the number of the service we woke up the driver. Now they are in McKinney and we are in Plano, and they offered to still pick us up, but by then we would have missed our flight - so we said no thanks - and we drove to the airport in our car and had to utilize expensive Valet parking in order to have enough time to get through security and catch the flight. It was white-knuckle experience from the get-go. Definitely will NOT call them AGAIN. I don't know who is doing the other reviews, and family members should not count . . . but I can't imagine we were the first to experience this sort of service.

Fair prices, prompt in responding, and on time with pickup! I would definitely recommend them, and…read moreI will definitely use them again and again.

Excellent!!!! 5 Stars!!! Nate is fantastic, and he is helpful and flexible to your transportation…read moreneeds, wherever you need to go! Phenomenal customer service. Effortless communication!! The vehicles are clean, and I consider this business a reliable go to, whenever I'm visiting Dallas and surrounding communities! Highly recommended! I was picked up and delivered to my destination in a timely manner. You need reliable, easy, punctual, honest and friendly transportation, call Nate at Comfort Luxury Transportation. You will not be disappointed! The prices are reasonable, in my opinion. I enjoyed my experience!!! Thanks, Nate!!!

What a great experience my girls had in the TESLA SUV! Alex was their driver and he was safe,…read moreattentive, and right on time at every stop! I highly recommend Nate's for your car service needs!

I've worked with Sofia Lucas for almost 6 years. Not only did Jose and team provide a luxury…read moreexperience every time we've used them (now easily north of 100 times). He and his team have become friends. I refer them all the time. And my companies use them as well. If 10 stars was an option, I'd give it to them!

I only book Jose with Private Car Dallas for my boss when he is in town. He is always super…read moreattentive and timely. They have been the best and my boss will only use them. They make it so easy to book through their app and are great with any last minute changes or emergencies. Hands down best car service in town!

I called to see how much it would cost to take me to the airport. Unfortunately, I'm on a budget…read moreand couldn't afford to pay for the ride. Instead of hurrying me off the phone, the gentleman suggested a service that might be able to meet my budget requirements. In this day and age that was such a courtesy and such a kind way to conduct business. I very much appreciated the empathy that this employee or owner (not sure whom I spoke with) displayed toward me. If I can ever use this service in the future it'd be my pleasure because it's clear to me that they don't just care about securing customers, but about being helpful to those in tough situations.

Moss Transports was very courteous and prompt when responding to my request for a quote and…read morebooking. I did not wind up booking with them since my plans changed but their rates and communication were great! I will definitely keep them in mind when I need to book a car service in the future.

they are always on time or early. the cars are spotless and they communicate extremely well. very…read moreprofessional drivers. we have used them many times.

I used them for a trip to and from DFW. It was perfect a great beginning and end to our vacation…read more I will use them again for sure. Great driver, super clean car, professional, and seamless. I highly recommend them for your needs.

Unfortunately my kids still use these services. I feel horrible but don't know what to do yet since…read moreI have not found a replacement. My kids get done with school at 3.45pm but never get home until 5.30pm. They say that because they have too many kids and mine live the furthest there is nothing they can do. Why cant they just have a bus for the kids who live furthest so it can be faster? Coming home late everyday is not acceptable yet we pay for the services. I will never ever recommend anyone to use frisco shuttle. My kids complain about the temperatures. Its either too cold in the winter time or too hot in the summer and no one cares about fixing the temps for the kids. Just awful.

Frisco Shuttle has been a great alternative to transporting my child from school daily as we are…read more0.1 miles outside of the allowable school bus drop off zone. D.Gaines