I decided to use 123JUNK instead of another junk company because they offered a 10% discount. You get what you pay for, apparently! The item was picked up, early in fact. But the driver didn't know how to operate his truck. He backed into the cable wire, taking it down. We had to call the cable company to replace it. That meant the house was without phone, internet or cable TV for a day. Also, the driver left a large chair in the grass! It's too big for us to handle, and our private trash company won't pick it up. I told this to the person who called asking "how it went" two days ago, but the chair is still there. So, buyer beware! read more

The guys from 123Junk did a great job removing a very awkward item from our backyard. See attached photos. The service was quick with response within a day. The pricing was reasonable and lower than competitors. The two young guys who removed the item were polite, professional and got the job done quickly. I would hire 123Junk again in the future. read more

123Junk - Metal 'spindle' - Junk Removal & Hauling Near Me - Chantilly, Virginia

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I hired 123 Junk to remove almost everything out of a house that I am listing for a client. My seller lives in Arizona, and they were still able to work well and coordinate with both him and myself. I didn't think it was possible to get it all done in one day, but they removed nearly everything out of a 2800 square foot home in a matter of hours! I was amazed... And they were all very friendly, helpful, and professional. I was also very impressed with how well they communicated with both me and my client as far as when they would be arriving, how to handle payment, and when they would be done. Couldn't recommend them enough! I'll be using 123 Junk for all of my junk/furniture removal jobs in the future! read more

I had 123JUNK remove some furniture from my three-story townhouse. The process to setup the appointment was very easy when I called in. I was given a two-hour appointment window. I was called an hour before and asked if they were able to come 30 minutes before the window if I was available - which I was and I was happy to have it done earlier. Zach and Marcus (I believe those were their names) arrived right when expected and were extremely courteous. I pointed out all of the items that I needed removed and they had it all cleared out within 30 minutes. The estimate I was quoted ended up being exactly what the final price came out to be. I would recommend 123JUNK to anyone that needs items removed and I would use them again. read more

123Junk is top notch. Have used this company several times. Accurate cost estimate with reasonable pricing. Zach scheduled our service really quickly. Crew of 3 called 30-minutes before truck's arrival, arrived on time and did a thorough walk-thru of what we wanted them to remove. Crew was very careful not to damage our floors or walls, even with a few very heavy and unwieldy items - bravo! Crew was ready to help us, efficient, and very friendly. They respected us and every piece of our "excess stuff." Great company for removal of household furniture, scrap wood, garden pots/metal tomato cages, and old electronics. We like their priorities to donate, recycle and dispose of everything with minimal waste. Payment was very easy using a credit card and the Square app. I would definitely recommend this company and will use them again! Well done. read more

Just yesterday, a polite crew of two cleared my apartment in Ashburn from all the stuff I could not move to my new (smaller) one in DC. Lots of big and little things, moved with no fuzz in a hot July day. In reading other reviews I see that this company is as good and reliable as my experience shows, so I am just adding my 5 stars to the count. read more

They showed up on time, were very professional and it cost almost exactly what they quoted. Great service!

From my 1st phone to my last, they were awesome! They were professional and polite in every dealing(on the phone and in person). On the morning of pickup they called to tell me they were on their way. Arriving 15 minutes later. The guys were quick and efficient. They protected my banisters and doors with padding. It ended up being less than what I was quoted on the phone so happy about that! A few hours later a supervisor called to follow up on the services! I would absolutely recommend them and I will use them again if the need arises! read more

Staff was professional, accommodating, and careful. We would definitely use them again!

Totally satisfied with our first experience with this company. Arrived on time. Polite and competent personnel. The charge for removing some heavy and bulky furniture actually came in below the estimate we were given on the phone when we schedule. We will definitely go back if we need junk removed! read more

Excellent service: easy to schedule, clear about pricing, called and came when said they would, and were efficient and polite in their work. Will use again. read more

We have used 123Junk twice to haul away old furniture and other stuff while we were de-cluttering and preparing our house for sale. They were fantastic. Very convenient, polite, and did all the heavy lifting as well. Their estimates were very accurate and the guys they sent were really nice. I'd use them again in a heartbeat - though I hope I don't have to! read more

From the first phone call to today's pick up, customer service was excellent and courteous! I got a call this morning from the team that they were ahead of schedule and would be arriving before their time window - within 10 minutes they were at the house! I had a large sofa, TV set, 2 microwaves and a microwave cart removed within 20 minutes! They were fast, efficient, professional and friendly and the best part - the price was lower than originally quoted! After the work was done, Rob called to make sure we were happy with the job and to me, that speaks volume of their commitment to GREAT SERVICE! I will be using them again in the future! read more

I spoke with Colin, owner of 123 Junk and he was very sincere and listened to my complaints about the service I received. He provided insight into how they run their business and helped me to gain a better understanding of why certain objects were not removed. I am 100% satisfied with how he handled the conversation and I feel confident in recommending this company. A word of advice: whoever is paying the bill need to be onsite when the stuff is removed. I was not there when they came I delegated it to a family member- and that contributed to some of the problems that came up. This company is highly motivated to provide excellent customer service. read more

Contacted them to help me clean out/clear out a condo. They called me to let me know they could be 30 minutes early and I was happy to oblige. In person, they revised their estimate upward based on the items I needed removed, but it was not outlandish so I ok'ed it. The two young men were clean, polite and wore company red shirts. They were very conscious of their work and asked me repeatedly if there was any doubt about whether or not I wanted an item removed. The property manager was also impressed with their work and took their business card. My sister-in-law is a professional organizer and will also use their services. I was impressed that they offered to donate to charity and/or recycle before disposing of any junk. Would definitely use again. read more

I've used them twice already and am planning to use them again. I live in an elevator condo but I move everything to the garage to make it quick and easy and they have been great. Very professional and very reasonably priced. Thank you! read more

I don't have words to describe how wonderful my experience was with 123. The guys showed up exactly when they said they would and removed my numerous pieces of junk. I had so much stuff that was very heavy and difficult to move. To top it off they finished in less then the show i was watching. They men were very pleasant and professional. Not even a tiny scratch anywhere or a hint that they'd been here. I can't thank them enough. I was also imazed at the estimate it was half of what I had put aside for the job. I'd give them 20 stars! Thank you 123 an appropriate name. read more

123 Junk was professional, quick, and easy. They took care of everything I needed to be removed and were very careful when coming in and out of the house to make sure they didn't accidentally knock any walls or doorways. read more

This company does a great job! No job too big or too small. They work so hard and strive to please. I didn't have to lift a finger - yet my client's house was completely cleaned out. And they cleaned up after themselves! Love this company! read more

Awesome group entire process was smooth as glass. Would use them again - thank you to the team !!!! Cindy C Potomac Falls - Cascades

I called the office on Saturday morning. To my surprize 123Junk offered a pickup on Sunday morning!! They were BRILLIANT!!

I was completely impressed with this service. They were responsive and completely flexible in a tough, time sensitive situation. They were professional and called back the next day to make sure there were no issues. I can not recommend highly enough. read more

The gentlemen showed up exactly at the time they said. Amazingly they were done in under 2 hours. It would have taken my husband and me many, many hours and many trips to the dump to get rid of everything (22 years of "stuff"). Charles and James did an excellent job. They were so pleasant and fast! Worth every penny. Highly recommend 123 Junk. I would use them again in a heartbeat but hoping to never accumulate so much stuff ever again! Thank you so much for a job well done. My basement and garage look great! read more

Would not remove junk from attic despite their stating they do so. Charged 123 to remove three small boxes, television set and computer monitor from a den. Total rip off as they did not state up front what they would refuse to remove. read more

Outstanding! Called 123Junk to help clear out my Aunts apartment at Sunrise assisted living. They returned my call quickly and the interaction on the phone was fast and efficient. Two days later, two gentlemen showed up to clear the apartment and they couldn't have been nicer or more caring. They said "we'll go fast...we know this is hard for you..." That was so nice! And they were fast, efficient and so very nice. I couldn't recommend them any higher. read more

Just a quick thanks and shout out to the guys at 123junk who came today and cleared out a bunch of stuff for us. They were polite and cheerful and did a great job for a reasonable price. Will definitely have them come back once we've gone through the rest of the basement! read more

LOOK NO FURTHER! As someone that used to work in customer service, I could not possibly recommend another company (for this service) other than 123Junk. They actually care that you are happy with their service, they are excellent with all communication and contacted at every time promised, and their demeanor could not have been more pleasant. I was in the midst of packing up a client & friend's home, was dealing with one problem after another related to any outside services: 123junk saved me and kept things moving!! I would recommend 123junk to anyone in need of any services they offer - their prices are extremely fair and comparable to similar companies. I could not be more enthusiastic when I tell you, based on experience, 123junk offers top notch customer service and one of the most pleasant experiences possible! read more

The ease of setting up appointment, communication on truck ETA, and the two gentleman who removed my couch and mattress were all great! The issue is the astronomical price they charged! Completely understand convenience charge but $369 to remove a couch (not a sectional) and a queen mattress is absurd! Had two friends interested in using them, but after sharing cost they are steering clear away! Not worth it. read more

This is the second time we've used 123JUNK, and I couldn't be more pleased. After renovating our basement we had a lot of things that we had stored and just didn't use any longer. The Maryland crew of Rodney, Eric and Rodrigo came in and made quick work or removing old doors, shelves, cabinets, suitcases and other stuff. Their quick service was matched by the offices speedy and efficient scheduling. I had called the day before and they gave me a window between 9am - 11am. Eric called at 8:45 and said they'd be there in 30 minutes. At 9:15 they arrived and backed into our driveway. They had removed everything and we pulling out by 9:50. The contract and payment is all done electronically and is very efficient. The rates are great and you'll get a receipt for the items that can be donated, so you stuff isn't ending up in a land fill. A contentious company with great positive employees. I highly recommend 123JUNK for helping you declutter and purge! read more

I had a great experience working with 123Junk! Within minutes of asking for a quote, Charlie from the office called me and answered all of my questions about the process, pricing, and donation policy. The team arrived at my house for the appointment on time, and they were very nice, professional, and efficient! Highly recommend this company. read more

123Junk is spectacular! They are polite, efficient, and very professional. Could not have had a better experience. We would call them again in a heartbeat. Our realtor will be using them after seeing how well they helped us. They called to confirm time of arrival, called after the pick up to make sure everything was ok and they were very accommodating when we had to reschedule. It was great to know that things were donated and not just dumped in the trash. read more

Our experience working wit 123Junk was excellent. From initial contact and scheduling the pickup to the guys who picked our furniture, everyone was professional and courteous. Considering they work hard to donate items we need to be taken rather than sending them to the dump, I highly recommend 123Junk. read more

The team was professional, took care to keep the area clean after removing the extra furniture. I liked the concept they partner with donation agencies, as our furniture was in excellent condition yet we did not have time to remove it while preparing for the holidays. They saved us time, provided courteous service, sent a supervisor to review the crew's progress and our satisfaction. They called 48 hours later to also verify our satisfaction. I'm impressed and look forward to referring others to this company! read more

I had a heap of child toys piling up at my home. The regular disposal service wouldn't take them or free cycle. I'm a LEED accredited professional, so am determined to get things in the hands of kids, and at least not into a landfill. I met Deborah at an event and decided to use 123, they are incredible. The workers we're extremely courteous....even after I grilled them on where everything would end up. I can say this, they came through on EVERYTHING promised. Very efficient and they beat the estimate by an hour. Fantastic service and extremely environmentally conscious, 5 stars easy, thank you Deborah! I'll be back read more

123Junk was referred to me by our movers. We are renovating our house and needed our old appliances and furniture removed - with items sorted for donation, recycle, and junk. The 123 team dealt with my fluid plans and rescheduled me as needed. When they did arrive, they were on time, and extremely courteous. They did a good job educating me on how the items would be distributed, and reassured me that nothing would find its way into a land fill. They moved some very heavy items through a basement that is in the process of being built and through very narrow entrances. They swept up the old house for me, even rooms that did not have items for them to move. I though they were terrific, and I recommend them very highly. read more

These guys are great. Scheduling was easy, they arrived early with a phone call and they could not have been more pleasant to work with. And they were very fast! The real nice thing is that they try to donate your items if possible! You will not go wrong by selecting 123JUNK. read more

I had the very best experience with this company. They were on time, professional and incredibly careful when moving some very heavy furniture out of our home. I would highly recommend them to anyone. read more

These guys did an amazing job with a move out of my parents' former large and packed apartment at Greenspring Village in Springfield. We had no time for estate or consignment sales, so we decided to donate almost everything they had owned to charity. These folks made it happen. Everyone we worked with was kind, helpful, and very professional, they moved everything quickly and with care, and the price was a great value for the service received. I just wish they'd open an office in northern California, too! read more

Great, professional service. Friendly and helpful. Took everything we needed them to take, moved super fast and now we have a lot more room in the garage. Also feels good to know that anything that can be donated will be, and yet, we didn't have to sort through things or make multiple calls. Very good service. read more

The very best junk hauling company in the area. Quick and easy scheduling and total pros all the way. The team that worked on my hauling job were super efficient and courteous and very careful not to mark up walls and such, while moving even the bigger heavy items. They don't just pick up your stuff, they take it apart as well if necessary. All the guys had great attitudes - making me feel it was THEIR pleasure to haul away MY pile of old furniture and mattresses...how do you beat that? I will be using their services again with confidence!! This company clearly understands customer service. read more