We had 5 stars, great time at the gift shop and houses at 13th floor. Very very very very scary

Amazing!!! Although, the haunted house was not scary at all, and I feel like they relied on their props to scare the people rather than actual people. Buttttt, the props were freaking cool!! Felt like I was on the set of some sci-fi movie. They are really good at small details and they were very organized. We went on a Saturday night and it was sold out. Security guy told us that they sold 4 thousand tickets and were NOT relying on the time frames anymore. Waited in several lines and all together probably 45min-1hr. Overall it was okay. read more

DONT WASTE YOUR MONEY HERE!!! The lines were ridiculously long and the haunted houses took only about 20 minutes total to get through. And they're 2 separate ones, so you have to wait in 2 lines, both taking about an hour. If you want a haunted maze that's actually worth your time go to Anderson farms. Shorter lines and it takes about 40 minutes to walk through. So disappointed with this one read more

Very good ! Free parking on the street but paid lots are available. Lots of staff and seemed well organized. The only problem-we paid for ax throwing and the ax throw place was closed.! Fortunately, we had driven by the day before , the ax place was open then, and they informed us they would be closed the day we had purchased the tickets for, but they let us throw that day. read more

really fun and scary a lot of fun with friends a lot of jumpscares and good at night. i highly recommed read more

Unfortunately they have gone downhill in the last few years. We've been going to the 13th Floor for 10 years and it used to be great, lots of scary actors and good jump scares but this year was disappointing. It feels like it's just a money grab now, everything is an upsell and they divided the once large and scary haunted house into two smaller ones. It seemed like they were short staffed this year as it was mostly props and not a lot of actors jumping out at you. I'm not mad...just disappointed. read more

Oh my gosh! Seriously the best haunted house I've ever been to in my life! Granted, it's been years since I've been to one, but I'll definitely be back again next year. I made the mistake of taking my 13 and 8 year old boys. Next year... we're leaving the tough-guy teenager at home. This kid talks a big game and loves all the horror movies.. even sitting outside at the drive in theatre, but within seconds of entering the 13th Floor, he was SCREAMING his fool head off and sobbing uncontrollably. He was begging me to take him home and even admitted I was the world's greatest mom and that he'd never back-talk me again and would even go home and clean his room if I got him out alive. At one point, he even claimed to have sh*t himself (which he didn't, thank god!) haha. Surprisingly, my 8 year old was a rockstar and handled it like a champ! Make sure to leave your purses, water bottles and weapons in the car (gotta remind people like my husband about their pocketknives), because they will all be searched and/or confiscated. And the earlier you arrive, the better with regards to wait time. read more

Worst haunted house experience. Not enough actors. With VIP access there was no scare. Literally walked through BOTH Houses and nothing happened. We were TOO close to the group in front and DID NOT get scared. Actors only had just a face paint. The amount of money paid for VIP access was NOT worth it. read more

You almost have to double the price to not stand sound for two hours. Not worth it at all.

You're paying and waiting in line to see animatronics and maybe have 3-4 actors in total jump out at you. We could not believe when it was over since it felt like literally nothing happened. The scariest part was walking through a "wall" because I'm claustrophobic. Other than that, absolutely nothing. Please save your money and just go somewhere else read more

I would give it a zero, the whole entire time we were in line with people which we couldn't get the experience. We stopped multiple times due to it being packed inside. Don't waste your time. Not worth your money!!! read more

Used to be good, save your money. We waited in line for an hour(which I'm totally cool with if it's worth it) and were shoved through the house with a huge group in like 15 minutes. Now there's two lines for two parts of the haunted house so you don't even get to see all parts of it. The 5 actors we saw interacted but weren't scary and just talked like they were random people. read more

I love this haunt. I am so amazed by the props that they use - they are such great quality. You can tell they go all out for this haunt. I love how the scarers come from anywhere here. Beside you, above you, below you, you just don't know. They also dont send too many people in one group so you can really enjoy personalized scares for your group. The line may seem long but the good thing is that all the mazes continue right after the other so you only have to wait in line once. But I'd still recommend the fast pass because you won't wait at all. This haunt is definitely worth checking out. read more

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Amazing time! Highly recommend, very scary and great quality. Store is also worth a visit.

Cool scenes, not scary. More like a scary museum. More live characters would help out

This Haunted House is a bust! Want some real scares in 2024, go to Frind Your Fright in Loveland, CO. It's way better, cheaper, and worth the drive. Can promise you that!! read more

The good: on the Saturday before Halloween, they were impressively organized. Parking in their lot and getting in was smooth employees were helpful and friendly. The bad: -The walk through was so backed up that we literally stopped several times for several minutes. Absolutely no spacing. -I counted maybe 5-6 scareactors in the entire haunt -Half of the effects and scenes, including the vortex tunnel and "elevator" weren't functioning. Huge loss. -Most of the animatronics weren't working -Because of the above, it was mostly standing still in weak sets with compressed air going off constantly for "scares" 13th Floor used to be great, now it's a shell of its former self. Operators would rather have axe throwing and a bar then continue to invest in a good haunt. I'm done going here. read more

I am deeply disappointed this year. This haunted house used to be my favorite in Denver. Especially Krumpus. I felt that 13th Floor has lose it's notch. Their management of line queue is completely wrong. They treated the queue of General Admission like if they are Peasants and treat Fast Past as high level royal which they will go through the line without waiting leaving the peasants waiting for over an hour before they can finally get their turn. Completely wrong! It's not how universal studio treat their customer. It's not how Disneyland treat their customer. None of other haunted house I went treat their customer like this. 13th Floor need to make some change to treat their customer better on every level. They need to get the priority right. On other note: I used to operate an haunted house in Oregon. We do have fast pass. But how I did it was completely fair and convenient for everyone. Everyone get to enjoy the tour. And the night when I went to see Krumpus was terrible, hundred of general admission customer can be heard chanting out of their anger. Manager didn't give a $hit and told them to be patience and wait until Fast Pass are all depleted. Shame on the management and the staffs! read more

Me and my best friend from out of town came to 13 floors tonight and wow that was bad. Where do I start... based of the advertising and strenuous price I expected so so so much more. The line, incredibly long for what awaits you. In previous years there used to be actors in the lines, not tonight. Walking in there was a really well created "monster/actor" in the initial walk in. That was probably the scariest part. In the entire haunted house there was maybe 5 or 6 actors and everything else was animatronic. I would relate it to walking through the DENVER AQUARIUM! NOT WORTH YOUR TIME OR MONEY ESPECIALLY IF YOU ARE FROM OUT OF TOWN. However I only gave this 2 stars because so do think this would be a good starter/family haunted house especially if you have young children. Don't bother parking in the $10 parking, you will already have spent too much money. Find a place to park down the street! read more

I don't know what the people below are talking about! This haunted house was amazing! It lasted 15-20 minutes and I loved how interactive it was with moving floors and climbing up walls and there were so many amazing jump scares. At one point I got so freaked out I fell to the ground! I also got some whiplash from jumping so fast! We waited in line for 1.5 hours which I didn't think was too bad. read more

13th Floor Haunted House - Haunted Houses Near Me - Denver, Colorado

We had so much fun at this haunted house. Not only scary but all the details of the mazes as well were so well thought out and executed. The makeup and costumes, the actors, all the different rooms. Such a blast! The nun in the wall got me good. I'll be back! read more

We went to the 13th floor a number of years ago and we thought it was great. We went back this year 2023 and we were shocked at the fact that it was 95% the same as it was when we went years prior. No new surprises that encourage us to come back. I don't know how a haunted house can stay open year after year with the exact same haunt. We were sadly disappointed and it was expensive. Additionally, we paid for the zombie gellyball at $8 a play. Wow. Don't waste your money. This was a total joke. It says that you get to shoot at zombies. It was 1 person and the rest was a couple of targets and a few heads on the ground. Totally bored in 2 minutes and the gellyballs are tiny orbes not paint balls. We spent $250 for 5 people for the haunted house and zombie shoot and left feeling underwhelmed and broke. read more

This was tons of fun! An immersive experience with well done decor everywhere. I highly recommend doing the sensory deprivation room as well (if it's around next year) because it's all in pitch black and truly terrifying! read more

13th Floor Haunted House - Spotlight - Haunted Houses Near Me - Denver, Colorado

Worst experience I've had at a haunted house. Below is my email I sent to their info team (info@13thfloorhauntedhouse.com) many people had the same experience I did on 10/8/22. Maybe bad reviews will encourage them to make right for the false advertising. Until they choose to refund me, this post will remain. "I had a disappointing experience at the haunted house. I paid for five upgrades to my tickets for the skip the line option. I arrived around 9:30pm and I went to the entrance to inquire where my group needed to go citing our admission with line skip upgrade as, and the employee I spoke with was rude and ill tempered. When I inquired about where we needed to go, she directed us to the very back of the line outside the chain link fence that stretched down to the next block. When I informed her of our ticket upgrades she told me that didn't matter and to go to the back of the line. I was confused since I paid for the upgrade, and tried to get more clarification she then asked me for my time stamp. It was clear she was getting upset. I told her I don't have a time stamp and showed her it's a skip the line pass upgrade. While this situation was occurring I saw several people with general admission tickets come up to her with the 9:30 time slots and she let them right inside the fence. As I tried to speak with her more I mentioned the rest of my party were walking distance waiting for my signal on where to go. And her response was, "Everyone is within walking distance," very sarcastically. I was not rude to her at all and it was not warranted to speak to me like that. It doesn't seem right that I paid extra for perks and upgrades to the haunted house when a general admission ticket with a time slot could bypass the extremely long line. I've been to the 13th Floor in the past and this was by far the worst experience I have had." I requested a refund. I will update if they refund me. UPDATE 10/13/22: They did refund me, so I did give back a star. read more

DONT WASTE YOUR TIME OR MONEY. I give this place a 0 stars. They are liars and scammers. You pay extra money to get anything above general admission for fast pass, skip the line, or VIP and you end up waiting in the same security line as everyone else. Nowhere does it give you this information or tell you to show up 4 HOURS EARLY!!! Then you deal with nasty staff members who are absolutely no help and just yell at you that you can't get a refund, meanwhile they shut down at 12 a.m and send home hundreds of people. This is disgusting and deceitful and a great way to take advantage of thousands of people just trying to have a fun night out. SHUT THIS PLACE DOWN read more

Well done haunted house experience! This year was my first time at 13th Floor and it was really fun. I hadn't been to any haunted house since I was a kid, so I thought I would check this one out with my wife and son. I was expecting a little bit more of a frightening experience, but it was not that scary. I have to say it was very well done with the size of the houses and quality of the sets. We stopped in at their bar for a drink before getting in line for the "scary stuff" and the drinks were not impressive. They were all pre-mixed drinks and were too sweet. I am not sure I feel like I need to come back next year, but it was definitely a fun experience. read more

I really wanted to like this more. It starts with a long security line, even with a fast pass there is no getting around waiting outside of the venue. I had a 10pm ticket and didn't even get into past security until 11. Once you're inside fast pass is useful but honestly it's just a shame. The whole thing is oversold. We were shoulder to shoulder at a glacial pace through the house. Overall not scary, there are hardly even actors working inside. Considering how big the venue is we saw maybe 10 actual people dressed up. The 13th floor has so much potential with great animatronics, dark twists and turns which is even why I'd rate this 2 stars. But overall it feels like a giant lack of effort with complete reliance on these built in monsters. Please read this and just scare your own friends at home for free. read more

Went here for the krampus Christmas event. I loved the theme and the fact that the haunt has weird interactive bits with moving floors and a room where you don't walk at a flat angle. There were not many actors there but that is no surprise due to it being the off season and most actors probably shifting to different jobs for the rest of the year. Overall enjoyed my time and felt the price of the ticket was a good value. The one downside is having to do street parking. Loved how interactive the cast was though while I waited in line. read more

I thought this was going to be scary. It was basically just a Halloween decoration museum. Definitely very disappointed. Do not go there if you are expecting yo be scared. read more

We had to wait outside in the line in the cold for two and one half hours. When I asked for my money back they refused to let me speak with a manager or supervisor. Literally didn't care. read more

Had an amazing time here. Recommend getting there me early on weekends though or you'll be in line for a long time and it won't be as scary because there will be a lot of people in rooms together. If you have the extra cash pay for fast pass so you can skip the line and get there at 6-7pm. Otherwise amazing place. read more

DO NOT GO TO THIS "HAUNTED HOUSE"! First, your time slot means NOTHING. You will be waiting a minimum of 2 hours if you get there at the earliest possible time. The walk through is barely 15min at best. It is also not scary AT ALL. The walk through has tons of cool and weird things to look at but zero thrill. The actors were lazy and not trying to be scary at all. If you are a parent with children under th age of 12 this may be a fun weird experience if they are into that, but otherwise save your money and do something else. read more

This was probably close to my 15th haunted house throughout the years. This by far was the worst experience I've had going to a haunted house. Maybe 10 actors in the place and could see every jump scare before it even happened. They put us in a group of 15 other people. Find somewhere else. read more

Oh my gosh! Visiting from Bozeman and was scared my money was going to not be worth it. Then Nicholas made the night and we actually got scared so much. This thing never ended! Ahhh!!! read more

13th floor moved in 2017 to a new location. A long with the move they've expanded the attraction. Most of it is the same, but there has been some additions. They tested out a new way of getting inside the attraction in December for the Krampus haunted house. I believe they called it a, virtual queue. The wait was supposed to be about an hour and a half to two hours, we waited three and a half hours. We eventually got fed up and just asked if we could get in line since we never got our notification that our group was to be called up. If they can streamline that, it would be great because they have a nice hangout area, otherwise, I'd rather wait in line. read more

I had a great experience. I don't have one negative thing to say about the haunted house. I would highly recommend doing the clown house too it was really scary. read more

I absolutely loved it! The scenes are beautiful! And the actors interactions were top notch!

Went w my boyfriend and we love scary. At first everything was jumping out so catching us by surprise but when other people started catching up we got to see the things jump out at them so it wasn't as scary to us anymore because we saw it all happen to them. My advice- space out the times you put each group or couple in the house. read more

Good set up but not much live interaction. Long walk through with good scenes but nothing actually scary. Good for 13 and under.

My husband took me here because I'd never been to a haunted house before, so he surprised me one night after looking around for what he read was one of the best haunted houses around. Honestly, I wasn't looking forward to it because I didn't know what to expect having not ever been to one before. I had a lot of fun though. There weren't many people there on a weeknight early in October, so the wait wasn't long. There were a few people walking around entertaining the people in line though. The magician was not the best I've ever seen, but he was entertaining. The girls scanning our tickets were nice, and so where the ushers, but the girl that was guarding the door to let people in was very rude. She was the only bad thing about the experience. She cussed at us and told us to stop and wait, she seemed flustered over nothing......we had only taken one step forward when she started getting upset. Once we got into the building it was great. Very well done scenery and surprisingly long, we were in there for quite a while. There are actually two different haunted houses in there. First is the Bloody Shed (or something like that), then it changes to the 13th Floor. The first part was very Texas Chainsaw Massacre style, and the second part was more classic Halloween scary. The actors all seemed really into their parts, and really scared me in a couple places. Since I'm a noobie to this, I can understand if you don't believe me. However my husband has been to a lot of haunted houses and said this one was probably the best he's ever been to. Great! Definitely worth the trip! :) read more