This company orders the towing of a disabled veteran tagged vehicle with but not limited to medical…read moreequipment and medications and in such a rush to NOT even register the tow with enforcement, no notice, within 1 1/2 hours, during the morning hours without even having the ability to notify the office and the security company because both are CLOSED and NO Answer the phones. However, there own parking rules allows a car to park without a license plate to block fire hydrogens

it is nice and clean community. My family and I lived there for three years. It was great, but the…read morefamily started growing and we had to move.

Very nice apartments. Beautifully kept grounds. Peaceful and in a very nice neighborhood. The…read moreladies on the leasing office are all great. The maintenance staff are good and they take care of any issues you may have. I highly recommend this place.

I spent the last 3 years here and they have been a blessing. My growing family have really enjoyed…read moreour unit and accompanying amenities. Many memories built at the pool, the park across the street, our living room and our balcony. I must say the office ladies have been super responsive and helpful every step of the way. Especially Paula and Jill. I'm straight up thankful for this place.

If I could give zero stars, I would. My experience with The Metropolitan Apartments was appalling…read moreand blatantly discriminatory. I brought my elderly, disabled mother--who uses a walker and has dementia-- last week to tour an apartment to assess its accessibility. Despite providing my driver's license as her caregiver, the leasing agent demanded my mother's ID. I explained she doesn't have one due to her obvious disabilities, but the manager refused to let us view the property. The manager initially claimed it was a legal requirement. When I challenged this false statement and pointed out that it was discriminatory against disabled elderly persons, she abruptly changed her story and said it was now "company policy" not to allow anyone over 18 without an ID. I countered by explaining that I had toured at least 9 competing properties in the area, all of which accepted just my driver's license without issue. None of them demanded an ID from my mother, given her very visible disability and the fact that she could barely stand, even with a walker. Yet The Metropolitan refused to make any accommodation. This company's behavior was uniquely cruel and highlights their blatant discrimination against disabled elderly persons. Their lack of compassion or willingness to accommodate someone with obvious physical limitations is disgraceful. If you or a loved one have special needs, avoid this place at all costs--they clearly have no interest in treating people with dignity or respect.

The office staff and the majority of the residents are nice. However, to say this is a luxury…read morecomplex is a flat out lie. They charge Miami pricing yet don't give you Miami service or amenities. The herb garden they talk about is three grates on top of wood chips- it's not a garden. Our apartment is completely rundown while paying a premium of this alleged "luxury experience". They like to focus on the pool a lot which is a nice pool however it's always busy so if you want quiet time, you can forget it. There are a lot of shady characters roaming around quite often as well as people tailgating in the parking lot and breaking down the entrance and exit gates at least three times a month. There is no assigned parking, it's just a free for all. If you want a private one car garage you can rent one @ $250 a month which again is almost double what most buildings in south beach are charging. The building just really isn't worth the price or the hype via the website.

Lovely well maintained and quiet. I love it! There is a large pool, a small gym that very few…read morepeople use , and hundreds of full grown trees throughout the property. There is also a huge amount of br birds and wild life. We see lots of birds and being on the third floor never close the blinds as we only have view of tree tops. It is gated and only about 10 minutes from downtown Oakland Park.

WARNING DO NOT RENT APT 2409 in this community…read more The landlord is a extremely unresponsive and the unit is in very bad shape. There is mold growing in the AC unit, the smell of mold is overwhelming. You will have to pay out of pocket for any repairs because the landlord Carolina Suastegui ignores phone calls even with emergencies. We were forced out of this unit due to the dangerous living conditions on top of violence in the area which honestly we could have overlooked if it weren't for the landlord being inconsiderate and never fixing anything. It takes 3 months average of calling her several times a week to get a response. APT 2409 landlord will not uphold the lease agreement either. Forget about your security deposit. The property management are also useless. They ignore any request to help get things fixed in your unit and don't care at all if you have a bad experience living here. Complaints aren't addressed. All in all DO NOT RENT APARTMENT 2409 the LANDLORD IS A THIEF AND LIAR.

I rarely leave bad reviews, but my experience at The Preserve Cypress Hammock has been beyond…read morefrustrating. Parking is a constant nightmare. There are never enough available spaces, and to make matters worse, residents vehicles are getting towed far too often, even when it feels completely unjustified. Instead of working with tenants, management seems more focused on enforcement than solutions. Speaking of management, communication has been extremely disappointing. We've been told one thing repeatedly, only for it to turn out to be untrue. It feels like there's a lack of transparency, and residents are left in the dark far too often. At this point, it honestly feels like new management is needed altogether. Another major issue is the amenities. We're paying high rent prices that supposedly include access to things like a gym, but the gym has been unavailable for MONTHS with no clear timeline or proper updates. It's unacceptable to charge premium prices while failing to deliver on basic amenities that residents rely on. Overall, between the towing issues, poor management, lack of communication, and undelivered amenities, this has not been a positive living experience. I would strongly encourage management to address these concerns seriously, because residents deserve better. I shouldn't have to pay out of pocket for a gym membership elsewhere when I'm already paying rent for something that should already be included where I live! So now I'm out extra money on these high gas prices for making unnecessary trips to another gym and not to mention the gym membership I'm paying for monthly smh! I should be reimbursed for the false advertisement & deceptive practices of this property. I'm holding up my end of the deal by paying in full every month but instead I'm being lied to by the management with no access to something I'm paying for, this is unacceptable!

Guys don't believe these reply's they told my mother in law in November that they had completed…read moreconstruction and were waiting for inspections. They tell everyone the same excuse DO NOT RENT AT THIS PLACE!! I will update my post when they either give us gym memberships for the time being or the actual gym is open!! We don't want to look at the gym we want to use the gym there are about 8 of us that go to the LA fitness down the street and have talked and laughed about what a joke this place is. GET THE GYM OPEN! The excuse of inspection is damn near a year old now and that's just since we've been here! I wish I knew someone that was here longer. No way I should be paying for a membership when one of the selling points of the apartment and the high ass rent is a GYM! Lower the price! Open the gym! Or stop telling people they'll have access to a gym here! You're literally scamming people with that pitch knowing the gym has never been available since I've been here

My wife and I lived there for 8 years. It was our first place together. My son was born there…read more It was bittersweet for us to leave. It is an amazing property. Great location and never had complaints. Nancy, Mary and the entire staff were friendly and gave us an amazing experience. Anytime there was an issue everything was taken care of promptly. Safe neighborhood and they value the residents. Mikael and John were amazing from a maintenance standpoint. Not only were they nice but efficient and always got the job done. These people and this community get my highest endorsement. If you are looking for some place to live then definitely give them a look. Brian S.

I recently moved into Crystal Palms from New York State and could not be more pleased. To begin…read morewith, the office staff of Mary and Nancy were very helpful and friendly. They stayed in contact with me via telephone and email before my arrival answering all my questions. The apartment itself is beautiful, large and very modern with all major appliances. The maintenance personnel repaired a malfunctioning ice maker quickly and efficiently. The gentleman was courteous and wore a face mask the entire time. The grounds are kept immaculately clean. I highly recommend Crystal Palms to any potential renters.

I would not recommend living here, especially if you have a family…read more The property has beautiful views and the walking paths are nice, but unfortunately that's where the positives end. The area outside the building constantly smelled like dog urine and feces. It made what could have been a pleasant place to walk feel dirty and unpleasant, and management never seemed to address the issue. Communication with management was extremely disappointing. They rarely responded to emails, even when the issues were serious. My husband's bike was stolen from the supposedly secure bike storage area, which is protected by a keypad lock. We reported it immediately, but management never even acknowledged what happened, offered assistance, or followed up in any way. We felt completely ignored. This is also not a family-friendly community. Management is quick to send complaints about children making normal noise, yet there are dogs throughout the property that bark and create noise without the same level of concern. The double standard was frustrating. Overall, the lack of responsiveness, poor management, unpleasant outdoor conditions, and unfriendly atmosphere for families made our experience very disappointing. The views are the only thing this property has going for it.

I am in a new apt here since Aug 2025 and I regret choosing it because a tenant smokes cigarettes…read moreon the balcony below me. It sickens me and I can't enjoy time on my balcony. I have alerted management repeatedly, but it's May 2026 and the tenant is still smoking. Management is not doing their job to enforce the no-smoking contract. My contract with this apt community includes a no-smoking clause that was signed by all parties. This is a no-smoking community, but I've seen smoking at the pool, the marina and on the intercoastal. 'No Smoking' signs should be posted everywhere just as parking regulations are posted and dog waste pick up signs are posted everywhere. PS: The maintenance team are great about responding to requests, thank you, and Rick at reception is wonderful.

My family member lived here for several years. They were always pleasant and easy to work with. The…read morestaff was always helpful. I would highly recommend this place!

We've been living here for over 3 years now and are rather satisfied with the location. There's…read moreplenty of parking for guests, and it's a first come, first serve. The apartments are very large and spacious. The Halls could use some upgrades, but everyone here is very respectable. We are planing on staying another year or so. They have updated many things such are the surveillance cameras, which is great for everyone's safety. Over all it's great here.