The worst car buying experience EVER!!! Sold me a car with torn roof lining and knew the system…read morethat controls cameras, etc., on the CX 50 has problems--the company involved in lawsuits. Rude--will not accept responsibility and just plain dishonest. General Manager Julie Kimes perpetuates the old stereotype. Deserves no stars. Run!

If you have any qualms about buying a vehicle, Mitch Warren is the man to put you at ease! Not only…read morewas he extremely knowledgeable about absolutely every detail, he was anything but pushy! I had a tall order and didn't even intend on buying just yet, but after giving him all the details of the must haves and the no-go's, he fitted me with the perfect vehicle on the first try. He was polite, entertaining, smart, personable, and so easy to work with! The whole team was an absolute delight!

We had been shopping for a couple of weeks and our experience here was was really good. Brandon and…read moreJason were both friendly and easy to talk to with, no pressure. We received more for our trade than others had offered and we left with what we feel was a very fair deal. Our next vehicle shopping will start here.

Salesman was great. But, they were extremely dishonest. We were preapproved thru our financial…read moreinstitution and we were very up front about that. They reran our credit again, anyway after we told them we were already pre approved. This kind of thing stays on the credit repost got at least 6 months. My brand new jeep was delivered dirty without a detail job. The vehicle was purchased brand new. We would not buy again from this dealership.

A 5 car buying experience! No credit, Bad credit & 1st time buyers ALL welcome. 260-969-9383read more

Brandi and Kole were awesome Easy approval process they…read morehelped me get financing and the vehicle I wanted

Always pleased with my car services!! And my free car washes over the years. We got 2 cars at the…read moresame time and we are still pleased 2 years later. Would recommend .

GREAT experience at Preferred Auto yesterday! Steve K. was super to chat with...showed me so much…read morekindness and such a low-pressure young man! Alex, the manager was terrific - also very friendly and honest. I would definitely return here for future needs. Thanks so much, guys!

I bought a 2016 hynudai genesis that was pulling to the right when you apply the brakes,when i told…read moremy sale's guy he took it to the shop and was told it was a caliber sticking,so they replaced it but it took 3 weeks to get it back about 2 weeks later my brakes locked up and was burning so i took my car to hynudai for a brake inspection and was told the calibar they put on was from the junk yard and it was bad it cost me 1,021.00 to to try and get it fixed, I took to barts about it and all the did was give me the run a round also lying, dont ever get a car from bbarts car store the are all liars

Review of a friend & her recent vehicle purchase at Barts Car Store in Columbia City: Bought a…read morevehicle drove it for 4 days, not even 500 miles & the engine blew up! I was told I had 30 days through Bart's & also purchased the extended warranty for 2200 dollars! I called them the next day & had it towed back there. I had to pay the tow bill! My car sat there for 9 days without any answers. I called every day! I left voicemails for the service department with no return call. Day 9 the salesman called me & said "we think it's the transmission control module & we can't get that part it is on back order nationwide. We are sorry, we really tried to help you. You will have to take it to your mechanic!" 3 days later I was able to get it towed again with another tow bill I had to pay. My mechanic found the starter was not firing so he replaced the starter, & it would not start! With further observation, my mechanic found that the motor locked up & burnt up the starter! My mechanic called Barts & he was told I bought the extended warranty & I would have to call them! So I filed a claim. They sent out an adjuster & found that there were metal shavings in the oil pan & filter. The oil on the filter was like gum & the oil filter was rock hard! I was told this vehicle was fully serviced when I bought it! That proved to be untrue. The adjuster & my mechanic estimated that the oil hadn't been changed in over 20k miles due to the way the oil filter looked. So now the warranty company is voiding my warranty that I paid 2200 dollars for & will not cover the motor! My mechanic was informed that Barts was going to come get the vehicle! I called them & talked to the salesman because the manager wouldn't talk to me. I was supposed to get a call back & have not received one! I gave them 22k dollars for a vehicle I drove 4 days & they fraudulently sold me a warranty that is now voided & they will do absolutely nothing! I also talked to the manager at the Fort Wayne store named Adam & was told that all vehicles are serviced before they are sold & that maybe the salesman's didn't know that this one wasn't serviced when he sold it! So you sell me a vehicle that was not serviced & lie to me & now I'm responsible for 10k in repairs! No offer of help, no vehicle to drive, nothing! I am now on day 21 with no vehicle & out a 1k dollar down payment along with a car payment & motor repairs!

I've serviced my car (s) there, I've rented cars there ( Dave Renner is The Man!! ) and I will end…read moreup buying a Toyota there soon. They've always treated me well at Evans and the team is made up of Good People. I'd certainly recommend friends and family pay them a visit for any of their car needs. Added bonus... Doug Morris has been my insurance agent with Evans Insurance Network for the last year and he called me one day just to tell me he could save me fifty bucks a month by simply switching me to another one of their insurance carriers. How cool is that? I don't have to make the calls to various insurance companies - Doug Morris does it for me!! I'm telling you, there is no better Insurance agent. I saved a hell of a lot more than 15%, more than double that actually. Evans Toyota is a class act organization. I've read some of these reviews on here and it shocks me... Sometimes the only reviews a place gets on this Yelp are negative and in this case, the company services a hundred people every day for a reason - Good People = Good Service. Check into this place for your next car service, rental, purchase, tires, parts - even your auto insurance and you'll be most happy you did.

My roommate has been staying out in Fort Wayne In she was looking for a Toyota dealer to do oil…read morechanges on her car when she found this dealership. In the beginning they were good to the point she purchased a extended maintance program. She took her car in the beginning of June before she drove out to Ca. She wanted then to check her fluids, filters,and oil change. When she got to Ca she asked if I would take her car for a drive since it didn't feel right. The car vibrated all over the place I took it to our local tire store for them to check the tires out. They found that almost all the weights on the tires were gone. I checked the fluids which were all low I checked the air filter and noticed a K&N filter I placed in her car before she left to go back there was not there also the cabin filter was very dirty. When she returned she had to get another oil change and told the service guy what took place in Ca. Telling him about the tires which he's response was I don't believe that happened. Ummm excuse it did I was standing there when they took the tires off and there was no weights. Also meantioned regarding the 80.00 K&N filter which was brand new and there a sticker on the box not to remove it. Nothing didn't say a word not offered to reimburse the money lost with what they took out and I had to repurchase for her. Then You get to the cabin filter which was black and covered in leaves leaves from the house she is staying at. After she told me what took place when she got back getting it serviced I wanted to file a complaint regarding all these issues. I have called no call back went on line and filed a complaint NOTHING. So now since shel be back there for a little longer she is looking for a new mechanic to wrk on her car. Since this place dropped the ball and practically called her a lier.

Bought my new Sportage from Trey. He knows what he is selling and answered all of my questions…read more First rate customer care here.

I was on my way home from work Friday 7/10/26. And I almost got rear ended multiple times by one of…read moreyour brand new cars with a dealer new plate on it 119M27 and it looks like it was one of your employees driving it. I did make a police report do better Kia and tell your employees to learn how to drive.