Awesome customer service by Jason via telephone. He was patient, he listened to my concern, gave…read moregreat suggestion and he even sat the part aside for me to pick up later that afternoon. Thank you Jason!

The guys and gals here are always super attentive and know what they are talking about. I go here…read morebecause it is so close to home for me, however Autozone or Advanced Autoparts is cheaper!!

Impressed! They not only had the best price in town on an auto-start (no separate remote either!),…read morebut they promised me a 3 hr wait and were done in 1 hour!!! Very friendly technician who showed me how to work it. Exceeded my expectations.

Right before the winter, I like to take my van, with my other vehicles down and get them washed and…read morewaxed before winter arrives. The best place to do this is at a blushless car wash. Nothing gets all the dirt removed from all the nooks and crannies. Also from the body to the underneath like a good spraying. And the liquid wax being sprayed will get into every part. This is better than a good hand waxing in my option. A few years ago, a lot of owners of high-end conversation vans would go there. Until the Kelly family of dealers decided to upgrade from the top of the line "blushless spray wash" system. To a newer "economy brush" system, to be honest the 14/69 car wash cannot compete now. After going through the 14/69 with my van I still had different colored soaps? On the vehicle, with the rear doors still showing unwashed dirt areas. Also mostly, it had ripped lose part of the mudguards going down the sides of my van! It was not designed for something that big. The (dare I call it soap), was so strong, it would (remove) any of the hand wax I had put on. Right down to the paint? Was this to try to maximize the short length of the car wash? The new Mike's car wash, at the Glenbrook Mall can beat it. Mostly length is the reason, in my option. The brushes need a longer "tunnel" to clean a vehicle. Any full size car or van will be well cleaned, at this Mike's location. Afterward if you buy a high quality wax (meguiar's) and spread it over the top and hood of a van. It will last the whole winter without coming off. This is what I do with my van. The paint is "saved" from the winter. Or on any vehicle, the wax should not come off. Except if you go to the 14/69-auto body wash.

I don't believe Fort Wayne Toyota was acting in bad faith, but I am disappointed with how my…read morepurchase was handled. I test drove a used Grand Highlander and loved how it drove, but couldn't afford to purchase it. When discussing alternatives, the salesman asked what one feature I couldn't live with; I said a white exterior. I was then shown a white Grand Highlander to lease. Before deciding, I insisted on driving their used 2025 Buick Enclave. It drove similarly to the Grand Highlander I had tested, so I asked for a financial comparison. I was offered similar payments to purchase the Enclave or lease the Grand Highlander with my $25,000 upfront. The salesman recommended the Toyota, emphasizing its better value retention and presenting the $25,000 as similarly invested either way. Believing the vehicles drove similarly and the Toyota was the better long-term value, I accepted the white exterior and chose the Grand Highlander. Unfortunately, I wasn't told that the Grand Highlander I leased had a substantially different powertrain from the Grand Highlander I test drove. I trusted the salesman and never drove this version before committing. I don't believe this was intentional, but it was an important oversight. Had I known about the powertrain difference and driven this version first, I would have purchased the Enclave instead. The Grand Highlander is a very nice vehicle, and had it driven like the one I test drove, I would have no complaint. I simply wish the powertrain difference had been clearly explained before I made such a significant financial commitment.

We just bought a new 26 Camry XSE from them and they were great at every level. The finance…read moremanager wasn't super pushy when we declined all of the roadside assistance and the extended warranty. We also declined the extra car care package they usually add on and got zero pushback. I did my research and asked for the out the door price and to my surprise they gave it to me. I of course negotiated a little but got very little pushback compared to other dealers I've been to in the past. I found the vehicle at a dealer located in Grand Rapids Michigan and let Fort Wayne Toyota know and they managed to secure the car and had it here within 2 days. It was the exact car we wanted with the correct color and also had the exact features we wanted. Other dealerships simply brushed us off and insisted they couldn't get the exact car in the color with the exact features we wanted, they even all tried selling us cars that were close but either not the correct trim or the wrong color or had none of the features we were looking for, but with Fort Wayne Toyota they understood when I told them we weren't in our 20's and were in our 40's and that if we were going to spend a butt ton of money on a new car then we were going to get exactly what we wanted. The process was overall a great experience and our salesman Castell was great!!! I would definitely repeat the process and wouldn't hesitate to recommend this dealership to others.

Best damn auto parts store in these parts probably state wide. I like the Coldwater road location…read moreit's the best, Jefferson and the other locations not so much. Coldwater rocks, new haven is pretty good too. Good selection on stuff, prices aren't bad, most stuff comparable to the other stores like Auto Zone, Advance. Motor oil prices and selection are pretty weak at O'reilly I will be honest here, but other then that especially for parts this is my go to Motor head and parts store. Very good store. Motor oil deals be up at Autozone, other then that highway robbery on 90% everything else. Parts O'reilly is number one for price and quality, then Napa. Motor Oil Wally World or Autozone when they got them clearance deals.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Received very prompt, professional and knowledgeable help from Jason. Jason was knowledgeable with…read moremy vehicle and the issue. He provided great advice and correct parts.

A shoutout to Brad, manager or assistant manager at the Bluffton Rd. location. He was very willing…read moreand capable in assisting me with an irritating/persistent onboard diagnostic code that the local BMW dealership wouldn't or couldn't deal with without another service appointment. This location seems to have a broad inventory, almost always having the automotive parts I need in stock.