LOVE THIS PLACE!!! I got so lucky…read more It was fate and being at the right place at the right time. All I can say great merchandise with knowledgeable staff. I wasn't totally sure what I wanted when I walked in the door. I had visited a few other stores in hoping to find what I was looking for with no luck. At first, I was a little put off and hesitant from a bad experience a different pawnshop. But, after I walked into the door and was greeted by the friendly staff that was a game changer, my comfort level rose immediately. They also have a rewards card you earn points every time you pawn an item that you can later use toward a purchase in the store. What a great way to build customer loyalty. I love pawn shops it's amazing the great deals you can find on things you didn't even know you could pawn. Lol

5/12/16 I bought a portable Western Digital Mac Hard Drive go $45. I went to a Wendy's down the…read moreroad, pulled out my laptop, and connected the hard drive. The hard drive didn't work. I called the store and told them. They asked me to bring it back so they could test it. I returned to the store 20 minutes after purchasing it. They tested it for ten minutes, then asked me if I wanted to exchange it for something else. I said, "No. There are no other hard drives here." They asked for the card I used so they could refund the credit, which I gave them. Then they gave me a receipt that says "Debit Refund $45". I took it and walked out of the store. After watching my account for the past 5 days, I see that my refund hasn't posted. I retrieved my receipts (both the original and the refund) and I see that at the bottom of the refund receipt, it says, "UNAUTH TRANS" and the date on the refund receipt says 12/10/12. Is that shady or what? I'm going to call them to complain as soon as they open today.

We were in the Detroit area, and we decided to stop at the infamous Hardcore Pawn AKA American…read moreJewelry and Loan. Besides, I had to find something for the wife's birthday. Well, they have just about everything in there store, and one of their top salesperson, Tony was kind enough to make several suggestions. What was really cool, was when Tony brought out Les Gold, and he asked him to autograph the case for the earrings that I purchased the wife. As a Deaf customer, I'll add that Tony and Les make direct eye contact, which makes it easy to lip read, and no, not all Deaf people can lip read.

We have been fans of the show for a long time, so my husband was looking forward to a visit in…read moreperson to this location. The building sadly outdated and it's much smaller than what we thought. There was some good amount of jewelry available with many things are behind the counter for safety. Security was there and overall we felt comfortable shopping. It was a fun visit but probably the only one. Shout out to Less& Seth!

these guys are great! and very pleasant to everyone! Clean store , great items and great customer…read moreservice!

14K Pawn & Exchange is located in the Berkley Square strip mall on the corner of Woodward Avenue…read moreand 12 Mile Road. This business is a long time Berkley business. They relocated from 12 Mile and Coolidge roads. This location has multiple big screen TVs, sports memorabilia, jewelry, electronics, tools, etc. This is a perfect location to purchase newer TVs to watch the big game. They buy, sell and loan. If you have fallen short on cash but have something of value to sell, this is your place. If you want to part with your item temporarily, you can take out a loan. You will leave your item(s) there for collateral in exchange until you pay back the loan of several months. The service is excellent! The guys that run this location are so friendly. Tell Joseph that I sent you! They will pay more guaranteed! Look around you may have something of value to get rid of just in time for spring cleaning.

I came here to sell my scrap gold and was taken care of by Ben. He explained the process and…read morepricing for me and was very kind. I got a fair price and plan to go back in the future. Very nice business owners!

Ben was very kind & helpful. I definitely felt like he gave me a good price for some gold jewelry I…read morehad. It was nice not feeling like I had to drive to 10 different places to find a fair price. Ben took care of me and I will be using this pawn shop in the future!

Great staff, they passed on my bike but good experience. They have a good selection on jewelry and…read moretools fishing poles electronics musical instruments.

Unrealistic value on items. This feels more like a scalpers game than a normal pawn store. The…read moreworkers are rude and rush you out of there too. Don't go here for anything.

What an ordeal...was offer 205 dollars for a 14 k gold wedding ring and band with a marquee…read morediamond, and a 14 k gold tennis bracket with 26 diamonds I was shocked than the person that did the appraisal said ohhh I made an error I figured things wrong? instead it's 344 dollar? she told me the tennis bracelet was 10 k gold even though it was stamped 14 k gold...and the diamonds were not very good. called that night and said wait how can it be 10 k? same lady told me they can stamp whatever they want. Getting my jewelry back was ordeal...they wanted to charge me handling fees, 2 days later even though their employees misinformed me...When the owners husband did a second appraisal it went to 400 dollar...and said it was a simple mistake, then he starting badgering me saying " have you never made a mistake" Both the owner and her husband agreed that the employee that did my appraisal was "Ditzy" and they couldn't answer for what "she" said. I was yelled made fun of and couldn't wait to get out of there! Good luck! If I hadn't gone back, they would have gotten me good.

Love this store!!! INVENTORY INVENTORY INVENTORY!!!…read moreThis is exactly what you want to see at a pawn shop tons of inventory. They have a HUGE variety of rings, bracelets and necklaces. LOL I love how knowledgeable the staff is, she literally knows her inventory. The prices are a bit on the high side, that part is a tough pill to swallow especially with jewelry there should be more flex room or even a used Kitchen Aide mixer for $200 that's a bit steep. But the bigger picture is they have a huge inventory of jewelry and tools. I didn't find anything this trip but I have shopped at this store for over 20 years. I highly recommend shopping at this location.

A definite shop to check out and make your go to store for exquisite jewelry including necklaces &…read morependants, bracelets, rings, earrings, wedding bands and hard to find pieces. Owners are helpful, cultured and experienced within the world of gems and stones and pride themselves on personal one on one service that far surpass the big box stores. Check them out to see for yourself the beautiful selection or to get repairs done at a fast reliable community based business!

What a great place to do business. Raffi, one of the owners, was very accommodating and…read moreknowledgeable about the diamond buying process. Needless to say l purchased a beautiful diamond ring for half the price other Jewelers were quoting for the same ring. I would recommend them to my family and friends.