Ben was very kind & helpful. I definitely felt like he gave me a good price for some gold jewelry I…read morehad. It was nice not feeling like I had to drive to 10 different places to find a fair price. Ben took care of me and I will be using this pawn shop in the future!

I came here to sell my scrap gold and was taken care of by Ben. He explained the process and…read morepricing for me and was very kind. I got a fair price and plan to go back in the future. Very nice business owners!

I was really happy with my visit today. Both Lil and Samm always do a great job of finding me…read moreunique things I would be interested in. I have known them for 10 years now and I am faithful customer.

once you walk into the building you are greeted by two sisters that run "we buy it & sell it all."…read moreThey are very friendly people that are there to help you find what you are looking for. There prices are very fair, while having a large variety of jewelry and other collectibles. If you get a chance stop in and take a look around! You will at least leave with a smile.

thanks again Sam, for a great experience! My watch looks amazing. Quality service will for sure see…read moremy face a lot more.

I stopped by this place because I found them on the net to replace my watch batteries and fix a…read morechipped watch cover, when asked about the repair cost the guy said 4 dollars for the batteries and 50 dollars for the chipped glass. I said Ok go for it, then he said come Thursday to pick it up, which was three days ahead, I said fine. When I went Thursday fir pick up, he tells me oh no come Saturday, (lie no 1) then right after I leave he calls me and says I broke the crystal while working on your watch it needs 4 to 5 days. Is said Ok... Now , today is 4 days I go to pick up the guy wants 68 dollars. (Lie number 2). When I asked why he says I said 14 dollars for batteries and 54 for repair. ... To summarise you got a slick lier behind the counter.. I will not go there again.

Didn't realize there are so few locations with a certified representative to replace a battery for…read morea Shinola watch. They're clearly all about Customer Service. They even have a bar. They have a little candy and snack stand as well. I don't think I've ever seen an actual bar inside of a jewelers. It looks like tappers is the main anchor at the shopping center? More like they have the biggest outdoor signage. Have to insist the Orchard mall to get to it. It's inside and to the left. $15 for a quick battery swap. $35 for a full sweep check and reseal and battery replacement. Steve told me to come by today and he would be able to replace the battery for me in 15 minutes himself. He's pleasant. This jewelry store has some of the most beautiful sapphire and diamond jewelry I have seen among other stores. Their variety is expansive and extensive. I was able to get the battery replaced, but they were not able to get the crystal or back resealed, so it's currently not considered waterproof. Have to limit any splash on it, and obviously cannot immerse in any water until it's taken to the factory location. Service is very good.

I took my platinum hoop earrings to Tappers West Bloomfield to have a broken prong repaired,and…read moretheir master jewelers actually custom crafted two new stronger prongs for my earrings. My OUTSTANDING customer service associate Francesca sat me down & served me flavored Italian sparkling water and chocolates while I waited for my diamond earrings to be cleaned gratis. Francesca was warm,very accommodating,and she even had another ring of mine evaluated and resized for me. People,believe me when I tell you that Tappers West Bloomfield offers their clients the best customer experience one could ever hope to have. I enjoyed myself at Tappers more than I ever have Tiffany & Co at Somerset Collection...And that's saying something! Please pay them a visit and ask for Francesca for a first class experience. You can thank me later.

The website shows they are open on Thursdays but when you get to the front door there is a sign…read moresaying closed on Thursdays. Went back Friday morning at 10:10a and the store was not open. Should have opened at 10a. No one answers when you call the number and indicates that mailbox is not accepting messages. Will never waste my time with this place if this is how they run a business!

BEWARE OF 4% PROCESSING FEE! I went in to get some…read morereplacement watch bands. Everything started out fine and the owner showed me a selection that were similar to the ones I needed replaced. He replaced them, as well as the batteries. When it came time to pay, he told me the amount and gave me a hand written invoice showing that same amount. I gave him my credit card, he gave me another receipt from the transaction, and I left. When I got in the car, I noticed that the amount on the receipt was about $4 more than what he told me, so I went back in to find out what happened. He proceeded to flip around a sign that said there is now a 4% processing fee due to inflation and said "Oops I forgot to turn the sign around." I generally like to support small businesses, but this guy is a liar, not to mention his store reeks of cigarette smoke. I will never return to this store again.

Mastercraft went above and beyond to help me find the perfect ring. The knowledge they have goes…read moreback generations- making the experience that much better. Shant and Nevair found the perfect ring at the best price. They truly know the business and will guide you through the process. I never felt like a sales number and they treated me like family. The selection and customer service is truly unmatched. You would be a fool to go anywhere else.

No matter what we go in for, they always treat us great! My husband took me there to look at…read moreengagement rings, and we never went anywhere else. All of our rings came from Mastercraft, and I love that we can come in for periodic cleanings and inspections. They are friendly, efficient, and know their stuff!

Amazing Experience we came from Algonac, Mi., because we seen the advertisement on TV, we thought…read morethe store would be bigger, but we asked for Mary Ann, she was great, knowledgeable and asked my "wife" the right question. Do you like ring, she said yes. Also, when we picked up ring next day, store manager "Phil" was very helpful including cases & information. Must See Returning for Christmas for Wife. Note: The Jeweler doing work in window was 10 of 10.

The most beautiful, original jewelry, affordable place you can go. Joann is amazing, sold us my…read moreoriginal wedding set 12 yrs ago. 2 yrs ago they did an amazing upgrade on my main diamond. Just got my anniversary ring there as well! The customer service is second to none. George the manager worked with us on pricing. We will be lifetime customers. They have definitely earned our business. Would never walk into one of those mall stores with high pressure salesman. This place wants your business and it shows! Take the drive to Livonia, you won't be disappointed! Thank you all, Sinscerely happy and grateful customers!

Awesome staff,best place to shop in Fenton. Great prices and really good selection…read more I highly recommend new or used they have it.

You won't find a more fair dealer. Tri-City employees are accommodating and professional…read more There's a good selection of products that are not overpriced garbage. Cassie and Adrienne went way out of their way to help me out. Thank you Tri-City for recent sale of my Gold coins!!!