This place is a complete rip off don't even waste your time. Offered me $160 for over $1600 worth…read moreof products. Don't even waste your time or gas. 0 stars.

offered me 50$ off on a 275$ Xbox in return for trading my JBL party box worth 400$lowballersread more

LOVE THIS PLACE!!! I got so lucky…read more It was fate and being at the right place at the right time. All I can say great merchandise with knowledgeable staff. I wasn't totally sure what I wanted when I walked in the door. I had visited a few other stores in hoping to find what I was looking for with no luck. At first, I was a little put off and hesitant from a bad experience a different pawnshop. But, after I walked into the door and was greeted by the friendly staff that was a game changer, my comfort level rose immediately. They also have a rewards card you earn points every time you pawn an item that you can later use toward a purchase in the store. What a great way to build customer loyalty. I love pawn shops it's amazing the great deals you can find on things you didn't even know you could pawn. Lol

5/12/16 I bought a portable Western Digital Mac Hard Drive go $45. I went to a Wendy's down the…read moreroad, pulled out my laptop, and connected the hard drive. The hard drive didn't work. I called the store and told them. They asked me to bring it back so they could test it. I returned to the store 20 minutes after purchasing it. They tested it for ten minutes, then asked me if I wanted to exchange it for something else. I said, "No. There are no other hard drives here." They asked for the card I used so they could refund the credit, which I gave them. Then they gave me a receipt that says "Debit Refund $45". I took it and walked out of the store. After watching my account for the past 5 days, I see that my refund hasn't posted. I retrieved my receipts (both the original and the refund) and I see that at the bottom of the refund receipt, it says, "UNAUTH TRANS" and the date on the refund receipt says 12/10/12. Is that shady or what? I'm going to call them to complain as soon as they open today.

The Service was great! Amazing place to check out they have some amazing stuff. Go check it out if…read moreyou're in the area.

Heather and Jamie are outstanding people of great integrity! We have been regular customers for…read moremany years buying and selling. It's my favorite place to go every Saturday. Thank you for your kindness all the time! I pray your business flourishes!

i liked this place UNTIL I had to deal with the bigger fella that works in there , so rude ,…read moretreated me like I was some trash he couldn't wait to get rid of , gave me some ridiculous price on items I brought up to get a loan on , he acted like he knew everything about everything and he was right about everything, 0 out of 5 stars , I had never been so disrespected in me life as a adult and i never will again as long as I don't go back there , ' Not everyone is on drugs'

To be honest I have never purchased anything from here, however, I have browsed here several times…read moreover the years looking for musical equipment. They have a small selection of guitars available but they are behind the counter where no staff is located. It is impossible to see the prices of the guitars or to get a better look at them. Most of the time, they do not pay attention to who is looking in the back. You may have better luck with the items in the front.

I came here to sell my scrap gold and was taken care of by Ben. He explained the process and…read morepricing for me and was very kind. I got a fair price and plan to go back in the future. Very nice business owners!

Ben was very kind & helpful. I definitely felt like he gave me a good price for some gold jewelry I…read morehad. It was nice not feeling like I had to drive to 10 different places to find a fair price. Ben took care of me and I will be using this pawn shop in the future!

This pawn shop has the best prices for quality used guitars in the area. Most of the pawn shops are…read moreoverpriced. I have bought two of them in the past and they are still in great shape. I cannot comment on their other products or how they pay for merchandise bent that I'm not a seller.

I went in for a tablet. I was shown the Lenovo Tab 10. I was shown that it turned on and charged,…read moreso I bought it. 20 minutes later, I was at home trying to set it up when I got an error message that the device was locked and needed the existing password. I tried a factory reset, but was met by the same error. Googling led me to the fact that this is on purpose for security and requires Lenovo to service the device to remove an existing account. I immediately returned to the shop and asked for a refund. After being asked to wait 30 minutes for a manager, that manager told me he could only do in-store credit, and that there were no other comparable tablets (the rest were half the size or designed for children) This place wasted both my time and my money and I will never be going back.

This is located in the lower level of Twelve Oaks Mall. There's a single person working in there…read more I brought in a old class Ring. The sign said guarantee minimum $139,! for women's class ring, but they tried to offer me $110! I had to pointed out to the employee. She ended up giving me the price that the sign said, but I thought it was very odd that she would try to dicker and deal and ignore the gigantic sign right next to her head.

From the owner: Visit Tapper’s Gold Exchange in Novi for a fast, secure, and professional gold-buying experience…read more Whether it’s old jewelry, broken chains, or unwanted gold, we offer top dollar on the spot—with the trusted service you know from Tapper’s. Conveniently located inside Twelve Oaks Mall, we make it easy to turn your valuables into instant value. Stop by today—your gold is worth more than you think!

"My" gold store for 4 years when living in Detroit. Fair prices and best available selection…read more Miss you guys. Catfish.

I just wanna share my experience today and they were three dollars below silver spot price for…read morepurchasing silver and on Coins that had 90% silver in them they weren't buying coins not for the coin value but for silver in it and they were only paying $45 an ounce on the coins that had 90% silver so like I said just sharing the experience what I went through today and they were great courteous good people have a good day