I was at the South shore shopping center in Alameda, and came in here to pick up a few items…read more Everything was pretty easy to find, well organized also. You can tell this place is popular with the local residents. Because it's popular, I wasn't able to find everything, that's understandable, and it's not big, like my usual store in San Leandro. But still, this is a very good hardware store!!

I like neighborhood and community stores like this. Pagano's has a decent selection of home repair…read moreand supply items at reasonable prices. Go here if you want to get a replacement nut, bolt, screw to purchase a la carte. They have light supplies of garden needs and other pantry/household items. Key cutting services are available at a counter in the back of the store with prices ranging from $3 to $5 per key. $1 special on Tuesdays for 1 key. Located in the South Shore Shopping Plaza with plenty of parking. Apparently this store has been an Alameda business for generations. They used to be located on Lincoln Ave and have another store at Webster and Central.

The sales person couldn't care less if I was there or not. They were communicating when I asked him…read morequestions. I have to know there was a sale going on, but you wouldn't know it from inside that store. There were no posters about the sale or anything unlike all the other locations I've been to. I asked if they were doing the promotion and was told yes. But I shouldn't have to beg to get the discount. What's worse: there are no prices on anything! You have to ask a sales person to get the price on even the smallest items. What kind of store does that? Is the price determined by how much he likes me? What I'm wearing? How rich I look? It's ridiculous. I ordered multiple sample size paint and one of them was mixed incorrectly. Skip this location.

THE BEST PAINT STORE…read more I was looking for paint since I was remodeling my house and wanted a more long lasting quality paint. The bald guy that was helping me was so informative. He was so helpful with my swatches for the interior of my house and even helped me choose the best finishing. The paint was ready within minutes and he helped me bring it to the car which I appreciated since it was so heavy. They have everything from brushes, wood stains, tape etc. to help with the process of painting. I also really like how all their products are really high quality. Definitely will back for future home renovations!!

Easy, breezy and super helpful guys from a girl who knows just about nothing about paint and…read moreformulas. I come here any time I need anything paint related.

Looked around for 10 minutes and no one asked if I needed help or acknowledged that I was there ‍read more

We're doing our first bathroom remodel so I went to our neighborhood Kelly-Moore just to shop…read morearound for different colors and compare to samples that I already had. Troy was extremely knowledgeable and professional and did a perfect match for the shade of blue that I wanted for my custom shower curtain. Joe was also super helpful for questions that we had after we painted. Overall outstanding customer experience.

I use to go Home Depot for my paint due to convenience, but Kelly Moore paint is just way better…read more The location for me is out the way but I don't mind the drive as it's worth it for quality paint for a fair price. Joe has always helped me and given me exceptional service. Only place I'll be going for all my paint needs.

Sometimes I'll go in there. And they'll exactly what I need but for the most part…read moreThe problem lays when they come time to pay and you go to use a coupon for some reason.They don't apply At least not in their store I don't know if the staff just isn't knowledgeable enough to know how to apply the coupons but theoretically , it should have been a lot easier than what some of the cashiers make it out to be There's other things like it can walk into.For instance, Pete's hardware, which is an eighth branch out in Castro Valley.Let me tell you I won't get too steps inside that store.And somebody's offering to help me This particular store in Oakland on MacArthur boulevard that I'm posting this about.They won't help you unless you actually ask them I grew up in this neighborhood, and this story used to be so helpful.I don't know what happened to it I'm only going to leave two stars

I love Barbara. She's the most memorable person that I have to keep coming back to the garden to…read moresee. No matter what she is doing, she will stop to say hello or would go to the front, the side, the back, anywhere to help you out. Thank you!

Service not so great. No clue on their paint line when asked for a similar product to BM Aura. I…read moreasked Google and found Duration to be that product. We don't have it. Ok what paint do you have. Nothing like that quality go elsewhere, ok will do.

They gave us great customer service and carried products that other Sherwin locations didn't have…read more The staff was accommodating and made sure we had everything we needed for our project. Super big thanks to the team!

I love Benjamin Moore paint and Marks is the place to get it! Tony helped me adjust a color that…read morelooked much too stark in my room since so much sunlight gets in that room. He was kind, patient and totally corrected the problem by adding different tints. He researched and reviewed with me all the possibilities. His brother, Chris who works at Lafayette Marks Paints, referred me to Tony and I'm grateful to both of them!

I have been here a few times during a house renovation phase, since it was impossible to get the…read morecorrect colors anywhere else. Home Depot was not able to match anything correctly and after a while I just gave up and went to Mark's. It was a good decision and our home project has finally been finished (and successfully I might add). So, the quality of the paint is great, they match expertly, if you bring a big enough sample and the turnaround time is usually within a few hours or next day. Pricing is a bit on the high side, but not outrageously so. Why only 4 stars? Those guys are grumpy! No matter when you arrive, which person you talk to or how busy the store is, no smile in sight, no friendly word. Hell, hardly any words. Geez...

OMG. What a gem. A hardware store with everything you could need, laid out in charming, organized…read morefashion. The staff went above and beyond. And I struck up a neighborly conversation with the people in line with me. Support this place. In a world of heartless Home Depot's we need to keep a gem like this alive.

Love this place. I was a fan of Cole Hardware in SF, and when they opened a store in Rockridge I…read morewas so happy both that we were getting a hardware store but also especially that it was Cole. And in the many years since they arrived at this location I have continued in my admiration. friendly, knowledgable long-term staff in multiple departments who don't make you feel stupid when you ask any questions. I especially appreciate: - typical hardware store supplies in the basement - lovely kitchen department with everything from the cute to the functional (often overlapping categories - they select well!) - garden/ houseplant supplies department - painting section - storage/organization - can message them about anything, including what their options are for an item, and they respond quickly (on their website go to "contact us" and you can start a text conversation) - you don't need to join some silly customer club for discounts, but their keychain card is how I got back my wallet once! (they helped with this!) - they have deals and coupons frequently, discounts for teachers, students, and I don't know which other categories Limitations: - key cutting isn't great. I say this as someone who's been getting copies of keys here for well over a decade. - no, it's not a large hardware store or a big box store, so hardware selection can be limited, but. . . - houseplants aren't in great shape NOTE: they can order most anything for you! even if they dont' normally carry it - I love this service. Also you can message them about any supplies and they'll get back to you, including about what's in stock at that very moment.