Super excited to return to one of the theaters I've been coming to since I was a kid!…read more And. To see this movie on the big screen is something I've always wanted to do. Plus, I'm in great company... : )

Good films Only good pop corn in any cleveland cinema…read moreGreat feel of neighborhood art theatre also serves beer and wine

Screens are great. Seats are weird. I always feel like I'm…read morefalling forward in them. Sound is slightly too loud. Overall, it's nice though.

i have a love hate relationship with this theater... first, the hate. I hate how damn good the…read moresound is because I suffer pretty intense headaches... but that said, if I can get that in check before venturing in, I am in for an amazing audio experience with their Dolby 7.1 surround and in ATMOS or 70mm theaters.... WOW!!! Surrreal how amazing the experience is. Okay... so, you're thinking, if that's the Bad, how good can the good be?! Amazing prices; easily several dollars cheaper than the closest AMC per seat. Food and drink prices are comparable. The theater is always immaculately clean and the staff is beyond friendly. My complaints are small but I do not know how managable they would be to fix. I've gone a few times and had my seat either not work properly/at all or the seat would either not heat up or not turn off lol. Not a huge complaint on that one... this is purely a maintenance issue on just a few seats. Regarding the seats, when theey are all the way reclined back, the liftable arm between seats does not match the recline, making cross-seat snuggling during the movie uncomfortable. And lastly, the consessions offer more limited options than other theaters which, in and of itself is not as big an issue for myself as my kids, but I try to minimize consession purchase anyway; but the drink/butter station is way too small for convenience on a busy weekend night. Two soda fountains, one slurpee fountain, and two butter stations all in a 20 ft L shaped counter space leads to unwelcome bumping and nudging. Now, please do not read this as a bad review because I do not think it is.... still a 4/5 and I plan to return many times, especially for The Odyssey in July on 70mm... bring it on!!

I was charged admission for my 8 month old grandson. We have brought him several times and was…read morenever charged. He was wearing headphones and slept the entire movie in his car seat on the floor. Manager being very unfair. Nothing says in their rules to be charged.

This is our GO TO movie theater!! ALWAYS a great experience!! Always clean and the staff is…read morealways friendly and cool!!

Ummm...you could tell it was once a grand space and has the potential to be regal but it has really…read moregone to seed. I remember coming here to see the first Harry Potter movie at age 14 and it was way more impressive back then. Now, the place really needs a deep clean and updating! Everything looks dusty and sticky at the same time if that's possible. Employees were friendly though and rooms were on the smaller side. Came here after dinner at SASA but otherwise would not go out of my way to come here...

It is old, run down, and needs to be remodeled. The grab bar in the theater almost fell over on us…read moreduring the movie. The floors fell tacky, and the theater had a stale odor.

Sunday morning. First show and the place is a mess. Pounds of popcorn pushed to the underside of…read moreeach seat. It was a disgusting mess. My wife called the manager. Unfortunately, they don't clean each day. Cleaning occurs every week, so this was either a day or six-days worth of dirt. Sad. I know movie theaters are struggling. Something has to give, but sanitation is their only option? One more thing. You know those ultra plush relaxer-type chairs? They are wearing out badly. Not just here, but at every theater. What's that going to cost. This ain't your father's Nickelodeon.

I come here regularly with my kids to see movies and always have a pleasent experience. The…read moretheaters are clean and well maintained as well as the restroooms. I definately recommend visiting!

I enjoyed the experience greatly as nice to see a neighborhood theater where you get real popcorn…read more Recommend it to everybody.

First time here under new ownership. I appreciate that the pricing is still affordable for a…read morefamily. $5 for a movie ticket. Plus healthier alternatives added to the menu.

depends on what, they're playing. (although, i will say that, they're quite, limited regarding…read moretheir movie choices)

This place makes any night magical. I love being downtown for whatever occasion, but there's…read moresomething about the state theatre that just warms the heart. The architecture is stunning and the red coat staff is always eager to please.

The Keybank State theater is the first and largest of the Playhouse Square theaters constructed…read more Known for it's extremely long lobby you can see huge and beautiful murals on all 4 sides. The theater's history dates back to vaudeville where live stage shows were presented featuring long gone celebrities such as Abbott and Costello, Jack Benny, and Judy Garland. It later became a movie house before transforming into what it is today. Due to it's size it is able to present musical extravaganzas such as "Hamilton", and "Miss Saigon" which was the reason for my visit. My husband and I had great seats but they felt hard and we were cramped. Seems like they should have updated these as well. Before entering the theater you pick up your Playbill or whatever they call it here near the end of the lobby. Friendly people known as "red coats" are extremely willing to help you with whatever you need. I was excited to see the updated production that dated back to the 90s. The performance started out okay but we had difficulty hearing part of the opening scenes. Were it not for the fact I'm familiar with this production I would have been lost. Miss Saigon is an outstanding production of survival during the last days of the Vietnam war. We meet 17 year old Kim, forced to work in a bar run by the notorious Engineer-expertly played by Red Concepion. She meets and falls in love with Chris, an American GI but torn apart during the fall of Saigon. She, for 3 years tries to find her way back to him, who has no idea he has fathered a son. The story is heart-wrenching since one can only pity the fates of the mixed breed children as emphasized in the number "Bui doi." The songs are phenomenal but the best part is the use of special effects. The famous helicopter scene is recreated with such authenticity it makes you wonder how it is done. Along with a Chinese dragon and a Cadillac on stage, exceptional singing and solid acting, the show itself is definitely a 5 star rating in my opinion. The restrooms are in the basement right outside the doors leading into this theater but they have first floor handicapped facilities available. Since this theater sits behind the Connor Palace theater you can exit via a side door instead of waiting a long time once the show is over. That works if you have orchestra seats and you get out fairly quickly. The Keybank theater is one of many theaters which are all connected which is better known as Playhouse Square. Preshow talks are given in the "Allen" theater about an hour before showtime and in addition to a parking garage you can find street lots nearby as well as places to eat. With the exception of the cramped seating and some poor acoustics this theater hosts some of the finest productions I've seen during my visits here. Definitely recommend "Miss Saigon" if you are here or if it comes to your city. Take the time to check out the architecture and the beautiful murals in the long lobby from the 2nd floor food area. It's worth seeing if you have the time.