Great product selection. I mean it's amazing how much products they have to select from. Always a…read morefriendly experience, AJ and Wael hold it down everytime. Always leaving with a smile on my face. Also great prices.

AMAZING STORE! Very organized and clean. I love coming here and seeing Kor greet me, she is soooo…read morenice and always has great recommendations. No matter the time she always has a big beautiful smile and gives you her FULL attention. Even when I have questions she always has an answer and very knowledgeable of what the store has. She is awesome and deserves a promotion/pay raise

Showed up at 9:50 tonight (Thursday) 2/5 and the doors were locked and all the lights were out. I…read morethought they were suppose to close at 10? If you close at 9:45 then change your online hours to 9:45... NOT 10:00. Bad business!!! So I went to VICE CITY down the street. They know how to close on time

The original and still the best smoke shop in Dallas…read more If you got bad service maybe you need to check yourself and your attitude. I've never gotten less than stellar services. The prices are comparable to everyone else but honestly I'd rather give my money to the original OG smoke shop that has stood beside us here in Texas since 4/20/1970.

As someone who enjoys the leaf, upon moving to Dallas 7+ years ago, finding an awesome cigar shop…read morewas a priority for me and Cigar Warehouse quickly became that place. During this time, they relocated from a much smaller location to where they currently reside which has a lot more space. They took advantage of this space and created a huge walk-in humidor along with establishing a couple of lounge areas which included TVs. As with everything else, due to the arrival of covid, they have made a few adjustments to ensure safety. For openers, as per local ordinance and mask is required to enter the store. Both entrances to the walk-in humidor have hand-sanitizer stations with signs requiring the use of the hand-sanitizer before entering the humidor. They are restricting the lounge capacity to allow for physical distancing. The staff here continues to be very knowledgeable when it comes to cigars and the necessary accessories. They are very aware of their inventory and whether a specific item is available. In the event it is unavailable, they will recommend something similar to try. On my most recent visit, I called ahead of time to check on two different cigar labels, one which they had and unfortunately, the other they do not stock (it is a boutique/small batch cigar label which can be difficult to locate). These are interesting time we are currently experiencing and places like this are adjusting as best they can to safely accommodate customers. To assist with this, you can call ahead and place your order which they will have at the counter upon your arrival. Cigar Warehouse continues to be my cigar shop of choice. If you are a #BOTL or #SOTL, I highly recommend checking them out.

These guys know about cigars for real. I came in there with no experience at all and after two…read morevisits I feel confident enough to browse and try new kinds but I will forever remember the first cigar they recommended to me. This place is definitely beginner friendly. Also service member/ vet friendly!

This is a cool smoke shop. It is the only real one I've been to while visiting Dallas. The last…read moreone was a phony one, it was actually a video slot game room. The employees all seem either very happy or very high. Especially, the girl & darker skinned guy. He is really jumpy when it comes to displaying how products works & extra nice. I don't think the white guy employee liked that very much. The other employee is a white guy, he wears a hat. He smiles a lot & has always greeted me when my boyfriend & we walked in. He is cool, but I think when the darker skinned guy is off ranting about crazy stuff that the other guy seemed to get very uneasy around his customers. You can notice how nervous he becomes his whole mood changes. I kinda want to tell him to chill.. man. While the darker skinned guy is still bubbly & wild. I think the white guy should not alter his emotions even if it makes him feel uncomfortable. On the other hand, the white girl employee was really cool. Even though we asked a question and she told it all even unrelatable stories. She knew her stuff. Very mellow. You won't get that "eyes always on you" vibe or that "overpowering employee must talk while you lose your train of thought" vibe here.. I hate those vibes. Their selection ain't hoarders house, it is though very well kept & organized. Especially, if prices and keeping to a budget is problematic. And cheap pipes are considered cheap. So, if you accidentally drop it, it will break on the instant. The glass is just not as thick as the high dollar ones. The white guy employee with the hat is very knowledgeable on the pipes & how they are made. He even makes them on his on spare time. Glass blowing is awesome! However, I didn't understand why the all the employees in which we met kept putting their mouths on products just to show how it works. I hope they sterilize the products before they sell. Great shop! Very mellow, laid back, bubbly, extra happy & nice employees. We should chill.

I was a customer for two years. Not any more. Went into shop, asked for a product and purchased…read moreit. Then I looked at the labelling and saw it was different that in the past. I asked if I could look at a different brand product and Jenn said, "I have your cash and you have my receipt and it says, " no exchanges, no refunds!" Very rude and nasty. The product I wanted was even more expensive so the shop lost a profit. They also lost a customer. Ask for Jenn and if she's there walk out. Better yet find a better business. You have a choice of where you spend your money.

I hadn't smoked cigars in about two years and forgot almost all I knew about them. They were super…read morefriendly and walked me through just about everything. He explained each cigar to me and was just super friendly which seems hard to find now. I 100% recommend this place and I will for sure be returning regularly.

I couldn't get a vibe of the space. I was there to kill time while waiting on my bride to finish…read morehere duties at SMU. The humidor was well stocked of sticks I liked and I found some that I was new to trying

Came by low on stock shocked by the amazing deals and nice store owner. And and and and and and and…read moreand and and and and and and and and and.

I'm so glad this shop opened up in the neighborhood! They have a large selection of the best…read moreproducts and the employees are very helpful and nice. This shop really does have it all. Definitely found my new regular smoke shop!

Came in here on 2 occasions, first time was okay got the shisha I needed from a nice person whom…read moreI'm sure identifies with (they, or she pronouns) Then I came back 6/10/26 got what I needed again but whomever the white young lady who was working felt very entitled to be in my conversation while I was otp, not obnoxiously either mind you and had the nerve to tell me to "watch how I spoke" in her shop and proceeded to go back and forth with me because who are you talking to??!? Please Take your money elsewhere, you SHOULD value customer service.

I love this shop…read more It's Mohammed's place and he, along with everyone who works there always greets me so warmly! The products are great, they have everything, and the people working there are very knowledgeable an always steer me right! It looks a bit rough on the outside, but inside is brightly lit and a cheerful atmosphere. I always go here no matter where I live in Dallas cause I really do love this place.

Great selection: literally thousands of vapes! Extremely friendly staff, helpful and not pushy…read more Good prices too, and sales/promotions.

I would like to give a shout out to the two representatives for assisting me today when I went into…read morethe shop I saw something that I wanted they were able to assist me. They have a great customer service so I just want to give them a quick shout out. Barbie and Cynthia they are the two reps that helped me out.