At one time, we received the services we pay for. For over 3 months I have had numerous requests…read morefor service due to lack of heat. I sent an email yesterday morning at 7:00 AM. It is now, the next day, 10:51 AM and NO RESPONSE. I just sent another request due to lack of heat. They knew how to raise maintenance, but, forgot how to service the shareholders. Otherwise, it is a great place to live.

Joanne from Account receivable is terrible. She doesn't do her job and is very disrespectful for…read morenot replying to messages. Grow up and do your job instead of taking anything personal. Just because you dislike someone it doesn't give you the right to not do your job as you are supposed to. You are relying on account receivable for your paycheck. Grow up !

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

I live in a REM managed building on the UWS. My building has been managed by REM for several years…read morenow. I have found the building managers and super to be very responsive and they are quick to fix things. They have also kept the building very clean.They seem to really care about the tenants.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

First house cleaning was Excellent all around,owner spoke and understood English fluently, wore…read moregloves and masks at all times,did everything that we had requested, including things that were missed by other services, like dusting mouldings and baseboard heating covers. Would highly recommend.

From the owner: At KayPro 1 Cleaning Services, your trusted partner in residential and commercial cleaning, we are…read morededicated to delivering exceptional service with a strong commitment to cleanliness, professionalism, and efficiency. Our friendly and reliable staff are always ready to serve you, ensuring your space shines anytime you need us. We deliver spotless results with professionalism, reliability, and care. We offer: • Residential Cleaning • Commercial Cleaning • Construction Cleaning • Move in / Move out Cleaning • Airbnb/ Vacation Rental Cleaning • Event Cleaning • Property Management

From the moment I started my search for a property in Queens, this team went above and beyond. They…read moreweren't just a property management company--they were a true partner every step of the way. From helping me assess neighborhoods to flagging red flags during walkthroughs, their guidance was invaluable. They're incredibly well-connected, which meant I had access to trusted contractors, inspectors, lenders--you name it. I never felt like I was going it alone. Every question (and I had a lot of them!) was met with patience, clarity, and real insight. Since closing, they've continued to deliver--responsive, detail-oriented, and truly invested in the long-term success of my investment. Reliable property managers are hard to find. Reliable partners are even rarer. I'm so glad I found both here. Highly, highly recommend.

Lydia has been invaluable in helping me navigate the complexities of real estate investment in NYC…read more She has remarkable insight into the different neighborhoods of NYC and also is incredibly responsive, reasonably priced and well connected.

Very clean clubhouse and gym.. Management staff is also great. Definitely a great place.read more

Great experience overall! The team is responsive, helpful, and quick to address any issues. They…read moremake everything easy and pleasant. Highly recommend!

Quantum is amazing ! Best real estate management company out there…read more Service is great !