PLEASE USE CAUTION: My experience with Espire Homes left me…read morefeeling indignant, frustrated and disappointed. The berating, belittling and gaslighting by the owners was an experience that no one should have to deal with for their first time building a home. Rather than go into in-depth details on issues about the whole process, I just wanted to share insight into one general aspect of our home build. Communication & Customer Service. We had an initial build price but had to deal with various price increases and overages. This is not the issue. The issue is, I simply wanted to know what the cost breakdown was for our house with the additional increases and overages. Once I asked about the overages & cost and requested to see the invoices, the belittling, berating and gaslighting began. Blame was even placed on us for the owner's health issues, among other accusations, due to asking for a cost breakdown.... simply asking to understand/see information that should be openly provided to us. This one aspect of the building experience alone highlights a lack of quality and integrity that one would expect from a home builder when constructing an expensive home. There are other builders who maintain a far higher level of decorum and professionalism. My suggestion as a regretful customer of Espire Homes is to seek out those other builders.

We leave this review to caution anyone considering building with Espire Homes. Their failure to…read moredeliver has devastated our family emotionally, mentally, and financially. Excited to build our dream home, we signed a contract with Espire in November 2021. We were told our build would take 6-9 months. Initially, our experience with our sales rep was pleasant and responsive. However, after signing, we never experienced the same level responsiveness again and our dream quickly turned into a 34-month+ nightmare that continues. It took Espire 10 months from contract signature to break ground on our property. This was a result of redesigns of our architectural plans and repeated site survey errors - each of which we had to pay for. We ultimately had to work with municipalities and subcontractors ourselves. This highlights significant communication issues within the Espire team - even before shovels hit the dirt. Once construction began, the issues multiplied. We experienced weeks, even months, with no progress on our home. This was while we watched their Parade of Homes and model homes get completed in just 6-10 months, year after year. Espire made the conscious choice to allocate their subcontractors to other jobs to sell homes while our home (along with many others) sat unfinished. Materials were ordered incorrectly multiple times, products were not installed per the manufacturer's specifications, actual constructed items deviated from our plans, and there were even code violations. Our experience didn't stop there. Espire failed to seal the home during construction, allowing birds, bats, and mice to take residence. Our new flooring wasn't protected, resulting in damage from drywall and paint. Poor preparation before painting has left our windows with stains that cannot be removed. Furthermore, we noticed that instead of using spray foam insulation for our windows- as per industry standard and specifications, loose insulation was crammed into some areas while others were left completely uninsulated. This has left our home with drafts, humidity issues, and temperature differences that are not easily regulated and causing energy waste. Our smooth coat drywall issues were so significant their drywaller couldn't resolve them, leading us to hire our own subcontractor to complete the work. There were times when work was halted for weeks or months as they discussed issues internally. After 15 months, our construction loan period expired and converted into a full mortgage. This left us paying two full mortgages for over a year and a half, placing immense financial strain on our family. Despite being fully aware of our situation, the entire Espire team, including owners Daryl and Jenny, showed no urgency in completing our project. If after reading all this, you're still considering building with them, you'll want to know the most disheartening aspect of all is Espire's "customer is wrong" mentality. When we raised concerns, we faced resistance and excuses rather than solutions. We were made to feel "picky," when in fact we were holding them accountable to the contract we both signed and agreed to. After 34 frustrating months, we had no choice but to remove Espire from our project and are still dealing with the aftermath.

We had to have a bathroom redone for a second time and we called Kowalske in Delafield this time…read more Staci came out and looked at everything and asked questions about how it was done and if we wanted to maybe make changes. She redesigned the entire bathroom and it actually works out better for us. We needed a handicapped accessible bathroom and she was very conscious of making sure we were comfortable with every decision and action from beginning to end. Then we met with Eric, Brittany and Staci to go over everything from beginning to end. They all walked us through everything and how we could track daily updates. Through the process, they communicated constantly to make sure things were going good. Martin was also incredible every time he was here. He was also very conscious to make sure I was comfortable throughout the whole process. We couldn't have asked for 4 better people to work with. If we ever decide to update our Kitchen, I hope we get the same 4 people. I would highly recommend Kowalske and their team.

Kowalske Kitchen and bath resurfaced our deck in the Marine Terminal building. From the time we got…read morein touch with them we were impressed with their professionalism and the quality of the work. We were out of town so it was great to have access to their website with its daily updates with pictures.

Tim and Nancy are fantastic people who don't rush through projects or cut corners to make up time…read morein order to save a buck or two. They are detail-oriented people who work closely with their clients to make them feel like they truly get all they've asked for and more. If you have a vision in mind and can be available for ongoing communication to help transfer those ideas into reality, then The Rigsbys can make your dreams come true. I would highly recommend them for ground floor projects, remodels, and renovations of all sorts.

This concierge design build group is one of the very best if not the best available. Readily…read moreresolves construction issues or problems. Stands behind the work. Calm and reasonable during the construction process with clients and tradespeople. We loved the 3 D renderings provided so we could see exactly what we were building. Detail oriented, up to date in design and products. Incredibly fair and honest. We had not one problem with our complex and large home renovation, and in the end, money was returned to us per the allowances contract. His accounting seemed impeccable and cost structure fair. In our opinion, it is much better than other contractors we've previously used. I believe before accepting any posted negative reviews, a prospective client should conduct their own due diligence. Contact multiple Rigsby Group clients; call subcontractors for information on construction quality, payment history, working and interpersonal relationships; finally research the history of any customer who filed any kind of complaint. What was the level of construction drawing completion at the start of the project. If they were incomplete, could that have created project problems? Have all the contractors/subcontractors been paid for all work performed when the client was responsible to pay? Have other contractors/subcontractors been fired by the client? Has the client filed or threatened complaints or lawsuits against other contractors or subcontractors? if the answer to any of these questions seems wrong might these be unreasonable clients that no contractor could satisfy? With repeated posts/complaints by or on behalf of one individual, could Shakespeare's "The lady doth protest too much, methinks" apply?

Warranty is worthless. Craftsmanship is poor…read more Keith Brouwer and swimming pool creations does not stand behind work. Did not install fill as required in lifts and compact... therefore concrete settled and bend pool edging. Refuse to fix work under warrant!

From the owner: What We Do Swimming…read morePool Creations builds quality inground swimming pools, Liner replacements, renovations, Service to all brands of pool and pool equipment. Sales of pool equipment, products and chemicals. Chemical deliveries. The owner of (SCP) will meet with you, expedite and build your pool I will be there from start to finish to make sure your investment goes smoothly. Were not your average swimming pool contractor. The owner will come and visit with you and let you know what is possible, give you advice so your pool fits your yard best. The owner of (SPC) will be on the job from start to finish so you never have to talk to a third party to get answers.

I recently hired JA Homeworx, LLC for a roofing and siding project, and I regret choosing them for…read morethe job. While the initial communication was professional, the final result was disappointing. They subcontracted the work, which I wasn't fully informed about upfront, and the quality of the work clearly reflected that decision. The attention to detail was lacking, and even today, if you closely inspect my home, you can still see the inconsistencies in the work. When I reached out to the company to express my concerns--not only about the aesthetic issues but also about water spots and condensation forming on my ceiling--their response was slow. Jeff quickly dismissed my concerns, suggesting I get a second opinion if I wasn't satisfied with their work or that I could refer to the installation instructions. Upon reading the instructions, I found that their contractor hadn't fully completed the job, which added more items to the list. They agreed to come back to make repairs, but the crew that arrived simply removed most of the tape I had placed and poorly applied globs of caulk around my home. I requested another walk-through of my home, and they sent Jordan out. While he was more pleasant and professional, he was still slow to respond and made me feel as though I was asking too much. As of today, four months after the initial work was completed, they've fixed what they could, applied a lot of caulk, and hope they've found the cause of the leak on my ceiling but have failed to address the condensation that forms down an entire exterior wall. Here's to putting this project behind me, while I'll have to learn to accept the poor workmanship, I'm just hoping I don't encounter issues down the road.

We had JA HomeWorx complete three jobs for us totally around $100,00. The first one was great:…read morereasonable price and quality work. The second job had issues throughout the process. First, the work is completed by subcontractors, and while the quality is great, communication is lacking. Jobs are rushed, and details are overlooked. The second job JA HomeWorx completed was at our rental in Platteville for hail damage. The repairs involved replacing gutters, the roof, and some siding. Again, the quality of their subcontractors was excellent, but details were overlooked. The three main issues were that the window flashing was not the correct color, a gutter was placed incorrectly, and water meters were removed and thrown away. They did give me a credit for the incorrect flashing color and helped the city replace the water meters. The gutter issue wasn't fully resolved, but I accepted their solution after it was moved twice. I have attached pictures. The house did not have a gutter running down the front; their subcontractors installed the gutters without knowledge of where the original ones were located. They did make multiple trips to try and resolve this issue, but this job was rushed, and details were overlooked. Jordan admitted that this job was rushed to get it completed ASAP because we were selling the house. The third job was also for hail damage on a four-unit condo building. The one issue was I was promised that we would schedule the repairs so I could be onsite (I didn't want details overlooked again). I was very frustrated that I was not given any notification that repairs were going to be made and only became aware of them when notified by one of the owners who were home.