Absolutely wonderful place. Great selection of devices and juices. Super customer service. I'm a…read morenewbie and female so some vape shops can be intimidating to go to alone. Very happy to say that is not the case here. I was greeted upon walking in and the associate, Angelo, came right over to offer assistance. I knew what I wanted in terms of juice but then brought out my devices, which I didn't buy from them, and asked for help on several issues I was having. He was patient and very forthcoming with tips, advice and all kinds of helpful information. It was greatly needed and appreciated. I like to learn but I also want to know why this is good to do or this is not good to do. He happily answered all of my questions. It was quite the hike for me to get there but I wouldn't hesitate to go back. Lucky you if you're near this great place. Highly recommended. Thanks for your wonderful selection (you're the only place I found who had what I wanted, Cookie Butter - SO good!!!) and your great service!

I came into the vape shop, bought two 60ml of juice (0 and 3 nic levels) and bought a bottle to…read moremix the two nicotine strengths. I sat down in the shop and filled up bottle with all of my juice (75 dollars worth). I then proceeded to fill the juice from the bottle into my tank. As I was doing so, the employee working there saw the bottle cap pop off as I was filling it into my tank. I got him to test test squeeze the bottle they sold me again to make sure it was the reason the juice had spilled (even thiugh it was obvious) and it popped off for a second time! ALL the juice was wasted. Both employees working there understood the bottle was faulty and decided to call their boss to come up with a solution. Shortly after that, one of the employees handed me the phone and the boss clearly stated the following: "I heard you were complaining. GET THE FUCK OUT OF MY STORE!!!". This was followed with more profanity, even though I had a calm and courteous demeanor throughout the entire conversation and during the mishap. I responded by wishing him and his employees a happy holiday and calmly left. Another issue I had when I first went there... I bought a mod from them and straight out of the box there was a giant air bubble on the glass. I came in the next day with the unused mod since the store said they had a 30 warranty on their mod. I very kindly asked to replace the mod with one that did not have a defect. The owner aggressively refused. After calming down, he tried to fix the issue with the glass but ended up breaking the entire unit. At this point he reluctantly offered me a credit to use on something else in the store (because he broke it and had no other choice). It is obvious that the owner of this shop is a very angry individual with no respect for his customer base, especially considering how civil I was with him. Other vape shops have actually warned me about how unpleasant their experiences have been with the owner of wicks and wires is and refuse have also refused to give them any business. P.S. I am not over exaggerating whatsoever, if anything I am understanding how horrible my experience was with them. I would like to warn people that although your experience may be pleasant, it is because your are giving enough money to the owner without the need of any real customer service. Please consider this: would you really want to help someone make money that treats people so disrespectfully and has such a poor character? Also consider that their prices are much higher than other shops such as ace vaper and dash vapes for just about everything (juice, hardware, coils, etc.) Do yourself a favour, STAY AWAY!!!

Sold me a broken bowl and wouldn't replace it, never even used the thing…read more Do not shop here!! They not one of us! Trying to rip-off hard working customers just trying to smoke a bowl

I bought my Dab rig here and I'm not disappointed. Rahul is the best person for the job He…read moreshould get a raise a nice guy every time I walk in.

the service was great. they have a variety of products to select from. employes very knowledgeable…read more cant beat the price.

Friendly and knowledgeable staff and some amazing juices make this my favorite vape shop in…read moreMississauga.

The staff is amazing and they have tons of options for both liquids and vaping machines AND…read moreaccurate information! The atmosphere leaves something to be desired, in a bit of a skanky neighbourhood, but they are experts. Totally worth going here. (Also, a place where u can convene and vape with friends or the staff; couches, tables, etc.,)

The service was good! Staff was very knowledgeable and the place was well maintained. I would…read moredefinitely recommend. They even have lower nicotine option as well!

From the owner: Aurora’s #1 Vape Shop - Customer service is our top priority! - The best selection of high-quality…read morevapour products - Disposables, Pods, Hardware, e-Liquids and more! Order online directly to your door via our website - 19+ only Get the best. Get it at VR! - Experience the VR difference today!

Friendly and knowledgeable staff. Great selection of products too!read more

Excellent service every single time I come in! The staff will go above and beyond to fix the…read moreproblem you have with your vaping devices even if you have not purchased them from their location. They offer different options, very transparent and honest with their recommendations. Good quality liquids for very reasonable prices. Highly recommend for beginners as well as seasoned vapers.

Great help on parts to fix my rig, plus flavours are delicious and made on-site. Will be back!read more

Great place! I liked their Raunchy Tobacco even the new formula…read more Unfortunately, it's permanently closed now.

I discovered this place completely by accident, as I typed in "vape shop" into Google Maps and was…read moregiven this location instead of the usual place I stop into on the way to Whitby. But much to my delight, it's become my favourite vape shop in Durham. They have a HUGE selection of e-juices, with sales going on all the time. It doesn't always mesh with my favourite flavours, but the prices are so affordable that it really doesn't matter. And they customize the nic levels in the e-juices so you can get exactly what you want. Plus, the staff remember faces and greet you the next time you come in, but in that chill, laidback way where you feel part of things without it ever being too nosy. Only downsides: -coils are expensive :( -the tester e-juices are a) not always available to try out, and b) come in cheap little pens so there's hardly any flavour to suck on. But thank you to the guys for getting me on London Fog's Vanilla Bean Ice Cream - sooo good!