Marc is a super hero!!! I had a Water Heater that blew out and Marc showed up same day. He is…read moresemi-retired meaning he can help anytime and he is a blessing. I am in Real Estate and have spent decades with Plumbers who don't show and take advantage of people. Marc is a god-send to homeowners in Lafayette and Orinda. He is a neighbor and now a friend. I have a 4 year old and 6 year old clogging toilets with TP and Marc recommended these newer toilets and it has been a game-changer. Rather than coming home to clogged toilets, I come home to a happy family. I cannot recommend him highly enough. 6 Stars!!! out of 5!!!

My house was built in 1954 and I needed a shut off valve installed from the water line to the ice…read morecube maker in the refrigerator. Marc came out and did a super job of installing this valve in the wall behind the refrigerator. He is very knowledgeable and very experienced and I highly recommend using Marc.

A dreaded gas leak was discovered by PG&E and they shut off the gas for safety. I called Ray Triola…read morePlumbing - upon recommendation from my trusty handyman - in the evening. He came out the next morning exactly at the time promised to address the gas leak issues. He went above and beyond the identified problems and efficiently replaced the old gas valves on several appliances as well as updating some gas pipes. He's a total pro and checked his work several times for safety and took all of the measures to make sure the gas was back up and running as well as what I should expect in the process. The bill was very fair. All in all having this problem fixed so quickly by such a plumbing expert may have been the best decision I've made this year yet!

WHEN YOU PAY FOR A PLUMBER, YOU SHOULD GET A PLUMBER!…read more Ever since some bright boys plastered their trucks with graphics and paid to be 'Certified', the price of plumbing work in North Oakland has gone through the roof. These graphic truck guys are strong on promotion, high on price and weak on plumbing. If you hire Ray, you actually get a plumber to look at your job, not an estimator in a white shirt. Ray has one employee who is, in my estimation, is a fully qualified plumber. Ray usually specs out the job and works on getting it underway, and checks on progress. On a recent job, I had a bid for $3500, another for $2200 (using plastic) and Ray ended up billing me a total of around $2000. He did a lot more work than the two other bids by running copper waste line past the clog points, His sweat joints are perfect. You can eat off them. One thing that may confuse Yelpers is that his business is located in Marin, but Ray works mostly in the Oakland-Berkeley area.

Will, was prompt and thorough. Found issues with last tankless water heater install, called to see…read moreif we could still get any kind of warranty. He did not have to but he offered. Of course no warranty so Will replaced whole unit and fix plumbing issues. He was a pleasure to work with. Ed

I was given Waterworks Plumbing's number by the manufacturer of my water heater. My hot water…read moreheater wasn't working and I didn't have any hot water. I called Waterworks and the message said for a faster response, to text Will. I texted Will and never heard back. That is bad customer service.

Fantastic experience with Kissu from Kirkwood Plumbing!…read more Kirkwood came in at a very reasonable cost for the replacement of a hot/cold water dispenser faucet (service costs for plumbing can be so variable in the Bay Area, others wouldn't even provide an estimate without coming onsite), and helped us swap out the filter on the unit as well. Communication was a breeze leading up to the service, Kissu followed up and let us know when he was 30 minutes out from arrival, and the work was completed efficiently and effectively as well. Will absolutely use again in the future.

Kissu came out today to unplug a kitchen sink clog. It wasn't the easiest job because the…read moreclean-out is in a tight space. Kissu showed up on time and worked diligently to fix our problem. He cleared the blockage and showed me a cleaned out pipe. We are very happy with his work and highly recommend. Follow-up: Sadly I'm downgrading our rating. Approximately 2-3 weeks later we noticed the water draining slowly and when we use the dish washer, water backs up into the sink. When I contacted Kissu, he told me we must have done something to clog the pipe. I told him that wasn't possible because after he left, we've been using a sink strainer so only liquids (no oils or fats) have been going down the drain. He offered to come back with a longer snake but charge me more than what he originally charged. My complaint is he should have used the longer snake in the first place to ensure the entire pipe was cleared and not just the first few feet. Now I have to find another plumber who will do a thorough job and stand by their work.

My hot water went out and noticed my water heater was making noise. I am so glad i called The…read morePlumber! They were very courteous on the phone, and was able to schedule an appointment for me right away. Justin was very professional, prompt, and even helped me pick out a new water heater. The Plumber really went out of their way to make this experience as stress less as possible! Thank you very much for amazing work you did and for the exceptional service!!

I had a leak in the water main right next to my house that required much digging and some breaking…read moreup of my concrete slab over pour. Richie can out, quickly located the leak and gave me a project estimate...not an hourly estimate. The price was very fair. Richie came back the next day with a coworker and worked hard all day to get it done. Excellent work. Richie was very knowledgeable, communicative, friendly, and just a pleasure to speak with overall as a person. He treated my home like it was his own. I recommend The Plumber and will happily ask them back when I need additional plumbing services

Dmitriy was working for Plumbworks when they installed our fixtures back 8 years ago. Chris at…read morePlumbworks has retired, so he put me in back touch with Dmitriy to deal with one leaky drain, and one clogged drain. I called him in the morning, and he was able to show up 3 hours later, on time, with mask and booties to keep the house clean. He's super friendly, competent and efficient. Within 30 min, the job was done, so we found 2 more things for him to fix for the same price. Super satisfied! Also, FWIW, he told me that his one bad review was actually for a different plumber "Stella Plumbing" without the apostrophe s...

We had an issue with the water district not regulating the pressure of the water as it entered into…read moreour home - it was 160 psi, over double the pressure it was supposed to be! It created major leaks in my neighbor's home when their hot water heater overflowed - and our hot water heater was so old we were afraid that we would be next if it failed. Dmitriy Vartanov was recommended by a friend as an honest, no-nonsense, highly-skilled and fairly priced plumber. I reached out to him and 4 days later he installed a new hot water heater and pressure regulator valve. He walked me through the process, answered all my questions and even followed up 24 hours later to check-in after the job. I highly recommend Dmitriy! He is friendly, honest, highly skilled, fairly priced, and prompt!

A-1 Affordable Plumbing did a full Master bathroom remodel for us. Moved all plumbing in a 10 by…read more10 bathroom. Tear out, Rough in and finish trim were very nicely handled. Area was cleaned at the end of each day and floor covers down to assure no tracking of dirt or construction debris. I could not be happier with their understanding of my wife and My schedules and needs during the remodel. Pricing was fair and clear. With the other contractors they worked with the project was 5 weeks and a 2 days start to finish. Jim and his guys were very clean and tidy through the full project including removing all construction material upon completion. I have owned a small service business for 34 years and work on referrals, I would and am giving Jim and A-1 Affordable Plumbing a 5 star rating and they deserve it.

This company replaced a sewer line from my home to the sidewalk in 2015. I am selling my home and…read morejust learned they did not get a permit for their work. I also just checked the California Contractors State License Board and see that their license expired on October 31, 2017, so they are legally unable to contract for work after that date. Yet I can see by a review here in 2018, that they are still performing work. Shame on them.

Ryan was really friendly, was able to solve the problem in a simple way, and show me how to adjust…read moreit myself next time. He worked late to fit us in, which was very nice of him.

Thompson Plumbing is the worst experience I have had with a contractor. Ryan came to look at my…read morebroken shower pipe and told me he was available to fix it the next day. I made the mistake of paying him up front. He never showed up the following day and only sent text messages with excuses. It has now been over a month, and my shower is still not fixed and I have not been refunded. After I posted a negative review, Ryan reached out and said he would repair my shower line if I took down the review. I gave him that chance, but once again, he never showed up. I am reposting because this plumber is completely untrustworthy and dishonest. Find a different plumber, t​his one will take your money and disappear.