Five stars for the super quick responsiveness and turnaround time. Our water didn't get warm one…read moremorning (taking a cold shower was horrible), and we called PG&E to see if it was something with the gas line, and they took a look and confirmed it wasn't. We then called Better Home, and they came by quickly to take a look and mentioned some stuff about our water heater, and we decided to get a new one since it was already 15 years old. They brought a new water heater and replaced it, and took our old one out. Super efficient. In regards to the price, it was what it was, but I looked up the water heater and it wasn't a super crazy markup to what they charged us plus labor, so I'm not complaining.

I had a very minor hint of gas smell near the earthquake emergency valve at the gas meter. I called…read morePG&E to check it out and they confirmed a leak at the earthquake valve side so they shut off gas until I made the repair. Yaro responded to my quote request on Yelp and provided a quote based off my photo. He had a window available within the next hr and was able to identify and seal the earthquake valve elbow part better. I am thankful for his speedy repair and PG&E was able to come back same day to turn the gas back on. Yaro's rate was competitive and has a 1 year labor warranty. There was an error date on the receipt so I'm just waiting for the revised receipt with the correct date. Other than that, I'm so glad to find him and would call him back for any plumbing issues.

I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

It was a pleasure working with Alex and Viktor. Alex was extremely helpful when I experienced…read moreissues with very high water pressure caused by expansion after my PRV was replaced with a different model. He recommended a temporary solution to safely address the high pressure issue until the water heater could be replaced and the expansion tank installed in its permanent location. Viktor did an outstanding job with the plumbing work and water heater replacement. His craftsmanship and attention to detail were superb and met my highly meticulous standards.

My Kitchen sink was clogged and I was worried that I would need a drain cleaning or something more…read moremajor. Mike showed up to give an estimate and actually solved the Issue when he did some troubleshooting steps. I really appreciate the honesty and will definitely give them a call if I have issues with my plumbing in the future.

I had a water heater crisis, and the Providence team was so helpful. They came out same day and…read morefixed it quickly! The plumber Ian explained everything to me and made me feel so much better. Price was better than the other 2 quotes I got! Thank you Ian, Andrew, and Jeremy.

We had radiant heat installed by a different company December 2024 - long story short, the job was…read morevery poorly done. A neighbor recommended Anthony from Providence Water Heaters. What a difference! They were so professional, communicative and knowledgable. They showed up when they said they would and got the job done before Christmas and despite an injury to a team member. After work commenced more items were discovered that were not up to code making the job even bigger yet they still got the job done within a reasonable time. Also, Anthony took my concerns and questions seriously and gave thoughtful answers and tried to work with me on correcting the previous installer's mistakes. Anthony , Andrew and the rest of their crew were a delight and a great experience. I HIGHLY RECOMMEND THEM.

I recently purchased an under-sink reverse osmosis water filtration system and needed it…read moreprofessionally installed. I had used Letts Plumbing in the past but had completely forgotten about them until I asked a friend at Standard Plumbing for a recommendation after receiving several installation bids. He immediately told me to call Letts Plumbing. Mary promptly returned my call and scheduled someone to come out the very next day. The plumber who arrived was extremely experienced and had installed many of these systems before. He quickly modified the drain connection without any issues and completed the installation efficiently and professionally. What really stood out to me was not only their expertise, but also how friendly, respectful, and professional everyone was -- from the office staff to the plumber himself. On top of that, their pricing was significantly better than the other bids I received, which saved me a considerable amount of money. Letts Plumbing has absolutely earned our trust, and they will be our go-to plumber from now on.

We had a clogged bathroom drain and emailed Lett's Plumbing first thing in the morning. I received…read morea call back shortly thereafter, and they had Jeff at our house in less than an hour. Jeff quickly diagnosed the issue and cleared the drain. It turned out to be a hairball clogging the pipe. Unfortunately, I can't blame my husband for this one since he's bald. We were very happy with the prompt response and professional service. I would definitely use this company again and highly recommend them!

We called on a Saturday afternoon and Sean came out the next morning. Was very knowledgeable and…read morereplaced the water heater quickly. Very clean, thorough job. Second time we've used Water Heaters Only; at our old house and now at our current home. Very satisfied with the service both times.

Sean provided excellent service in replacing our gas tank water heater. He also reconfigured the…read moreexposed plumbing around the unit to improve the aesthetics. We were pleased with the installation.

I cannot say enough good things about this company. I called at 8:30am this morning for a frozen…read morefaucet in my bathroom. Edwin said I would have someone at my house between 11am-12pm. He then called back and let me know they would be early. They arrived at 9:30am, fixed my problem and were on their way. The team always shows up, does a fantastic job. They charge a fair price every time. I could not be more satisfied.

Luis did a great job replacing our shut off…read more Edwin was very accommodating to my schedule.

Naveed came and completed a new toilet install for us. He was super helpful in identifying some…read moreissues with the original plumbing, and gave us good suggestions and recommendations for the install. Super helpful and would highly recommend Naveed!

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!

Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

Needed my water heater replaced; Hakim immediately answered my call and had his son Shawn come by…read morein less than an hour. Shawn did a very thorough and professional job installing a new water heater at a fair price. Very happy with their service and highly recommend.

Ramiro and Mohammed did an amazing job installing our heat pump. Their attention to detail was much…read moreappreciated and their work was clean. Lines and insulation were installed nicely. Sanny, who came out to talk about the HVaC options we had was also friendly and helpful.

I had an outstanding experience with Ratmir at Galaxy Heating & Air Conditioning. After another…read moreHVAC company spent nearly two hours trying to diagnose our system and still couldn't identify the problem, Ratmir arrived and had the issue pinpointed within 15 minutes, and fixed it in less than an hour. His expertise, professionalism, and efficiency were immediately apparent. He took the time to clearly explain the problem and what needed to be done to resolve it, giving us confidence that we were finally getting the right answer. It's rare to find a technician with this level of knowledge and diagnostic skill. If you're looking for someone who can quickly and accurately troubleshoot HVAC issues, I highly recommend Ratmir and the team at Galaxy Heating & Air Conditioning.