Ac compressor excellent work and very professional great price and amazing customer serviceread more

RUN AWAY this repair shop all they do is lie and communication they don't have no one communicate…read morehere keep telling me that they going to have to keep my vehicle longer.They supposedly keep get a bad transmission from the same place twice just want to know what is really going on with my car

We recently took our 2025 Chevrolet Blazer to Fertitta Chevrolet's Collision Center due to hail…read moredamage. I'd like to start out by saying Terri Lilly, manager over the Collision Center, is a true asset to Fertitta Chevrolet. She was very reassuring that our Blazer would look brand new and to not worry. Well, we picked up the Blazer last week and Terri and her team did an excellent job! We're extremely pleased with the entire process. Her communication, professionalism and team were exceptional. I would not hesitate to highly recommend Terri Lilly and the Collision Center at Fertitta Chevrolet.

They had a used car listed for sale, but they actually weren't ready to sell it yet. Even after…read moreexhaling I was pressed for time to find my daughter a car, it took them over 10 days to divide they weren't going to sell the car until they made repairs and increased the price.

Well, a Pasadena cop called Cernosek to tow my car from the accident seen…read more They are expensive, when I arrived the bill was $800+. Their office is small and cluttered. My opinion- a sure fire hazard. Papers were stacked everywhere on the two small desks I saw. I went there to recover personal items. And to release my car to my insurance company(easy breezy on the second one) huh, good luck with the first one. My car was dropped in between another car and a crane type something that didn't work. I never did find my keys. The yard was dirty as f. Let's just say, I know what not to wear to a junk yard. SMH I would never ever work at a junk yard. #Fire }:{

Needed a car towed and they were there within the hour. I believe his name was Larry, super nice!…read moreRecommend!

I've been getting my cars inspected here for 24 years. The two gentlemen that own this business…read moreare always fast and friendly.

I needed an inspection for my '14 Prerunner. I arrived on a Friday rush hour time and was…read morein-and-out. I spent a total of 5min tops. Obviously, if my truck had issues it would've taken me more time. Also, their inspection cost is much lesser versus corporate shops that charge $25. Yes, they charge less than $25.

I made an appointment with Angel THREE separate times, because the first two times he cancelled…read more (See photos) Against my better judgment, I decided to give him the benefit of the doubt & book him for a 3rd time. My appointment was set today at 3pm. At 2:30pm he notified me he was running behind & would be here at 4pm. At 3:59pm he notified me that he was still stuck in traffic & would be yet ANOTHER hour, making his eta 5pm. I did not hear from him until after 5:30pm, 2.5 hours past my appointment time & surprise, surprise, he cancelled yet AGAIN. This individual clearly does not know how to manage his time, respect customer's time or run a business properly. Do NOT waste your time or money.

First time getting my car detailed by Angel. Great service! Very nice guy. My car is super clean! C:read more

If you live in Houston, you know driving around in the highways can be a little hazardous. Be it…read morecrazy drivers, pot holes or flying debris, sometimes you can't help but run into issues from time to time. I've been the victim of random debris jumping out at me with no place for me to escape running over it. With my current vehicle, I have ran over things that have damaged my front bumper. I can always tell that it wouldn't be worth filing a claim with my insurance because the repair costs less than my deductible. I found this spot very close to my house and both times I have been there, they have been able to make the repairs quickly and at a reasonable price. Pay with cash and you'll get an even better price. Customer service has always been very friendly and they communicate nicely from start to finish. I highly recommend this place for any collision needs.

A lady hit my car and she didn't want to be responsible for the accident; so I took the car with Mr…read moreVaquero and he was very understanding and gave me an affordable quote, but fortunately the other parties' insurance accepted the claim and handled the appraisal for the repairs of the damages, the other party didn't take responsibility for one small dent on the rocker panel but the shop still fixed it for me, Mr.Vaquero stands by his work and will always provide quality results. The insurance estimated the repair would take 7 days but Mr.Vaquero's shop had the car ready in 4 days. My car looks great, even if the paint was old , they matched it exactly... no signs of the accident left Thanks so much !! One more time this shop did not disappoint, I'm a happy and grateful customer. And believe me this is a honest paint and collision repair shop.

My car broke down halfway home from work. I had to pull over and wait for my husband. When he came…read moreto where I was he called this service station as it was the closest to us. The guy who answered the phone was so nice and helped us out. My husband was able to drive to the location and they were able to get the part within 10 min and the car was fixed within an hour. My husband waited with my car there and said they were the nicest people. We are not from the area but thought giving them a rating they deserved might help them out. I would recommend them to anyone who needs their car repaired.

"As a woman, I left feeling deceived, disrespected, and taken advantage of. then blindsided me with…read morea much higher bill full of unexplained charges. When I tried to get answers, I was met with condescension instead of honesty. No one should be treated this way -- especially by a business you're supposed to trust. I will never return, and I hope other people think twice before walking through their doors." This place should be closed for taken advantage of people i wish I could give 0 stars i can't believe people actually said this place is honest

BEWARE- If you love getting ripped off, taken advantage of and lied to then boy is this the place…read morefor you. Chastang is an absolute JOKE. We bought a brand new F750 from them, spending over 112k which was purchased at the end of December 2023. The truck had some various issues soon after purchase which they fixed. Then it was back in with more serious issues. Once they finally assessed it they said it was the fuel system and that we either drove through water or got bad fuel. Which we did neither. It was clear they didn't know for sure but just a blanket statement of we think this happened and it's not covered under warranty. They wanted us to pay nearly 20k in repairs. They denied warranty coverage. Not only that but since this is a commercial vehicle it definitely impacted our business. We bought it brand new 6 months ago so we had a reliable vehicle. Various things didn't sit right on the lies we were being fed so we paid to have it towed to another dealership. That dealership quickly assessed it and said it certainly should be covered under warranty, got the work done in 2 weeks including last week being a storm and testing and releasing the vehicle back to us today. The fact another dealership took care of us better than the dealer where we spend 112k is proof that Chastang tries to rip off their clients, lie/fool and deceive whoever they can. They should be shut down there is no telling how many people they have done this too. don't walk, run away from these crooks

I was recently referred to Greg Whitlock (service manager) for a non-Ford interior cosmetic issue…read more His correspondence was consistent and on point. He researched and referred me to a specialist. It's rare to run into someone who truly provides excellent customer service. Brian Beatty