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    D. T. Firestone

    3.4 (14 reviews)
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    Services - D. T. Firestone

    Tire Pressure Monitoring System repair

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    8 months ago

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    Donovan D.

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    9 months ago

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    5 years ago

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    Safe Auto Repair

    Safe Auto Repair

    2.0
    (1 review)

    Upon arrival, I shared with the manager that I have been a long time customer with Precision…read morebefore the buyout because they were the only shop in town that I trusted had my best interest in mind and were not out to sell me service that I didn't need. I shared with him that he would have to earn my trust for me to continue to be a customer. Well, unfortunately that did not happen. Here is why. First, I did not get the feeling that he is well versed in the auto repair business, he was unable to answer some my questions on the inspection report although he tried, but I know enough to know that he really did not know the answer. It seemed to me that he is more of a salesman than a manager. Second, once the inspection was complete, an e-mail of the results was sent to me followed by an estimate. Upon review of the inspection report, I was unable find one of the issues that I had mentioned to the manager. When I asked him about it, his response was, we did not have that issue here. Once talking to the tech, he informed us that he indeed did have that issue (seems to me he is not communicating with his techs). While comparing the estimate to the inspection report, I found that they did not match. I informed the manager of this and he revised the estimate to match the inspection report. Third, once I approved some of the items on the inspection report, the manager informed me that my truck would be ready no later then the end of the next day. The next day, I called about 3 hours before closing to check if my truck would be ready. The manager told me, IF I SAID IT WOULD BE READY THEN IT WILL BE READY!!. Well about 30 minutes before closing I get a call from the nice young lady in front informing me that my truck would not be ready today but for sure no later than 12 noon tomorrow. Seems the manager did not have the balls to call me himself after his cocky guarantee that It would be ready. Well, no later than 12 noon tomorrow turned into 2 in the afternoon. When I went to pick up my truck, no sign of the manager, no thank you, no appreciate your business. When I walked out the door, I was met by James the tech that performed the work on my truck. He asked if I would like for him to walk me through the work that he performed. Got to say I did appreciate that, and he was very thorough explaining all of the repairs he had performed. So I paid the bill and left. Upfront I was told by the manager that I would not be charged for anything without my prior approval. When reviewing the bill to the estimate , I found a charge that I had not approved. I have contacted them about this and I am waiting for a response. Just as a side note, their selling point for there high prices is the 3 year warranty they offer. Don't think this is a free service, I think it is the reason that they are so much more expensive than other shops. If you do not want to pay for a 3 year Warranty then this is not where you want to take your vehicle. The only reason I did not give a 1 star, is James the tech, and Allissa the young lady at the counter. They were very kind and professional. I will update this review when and if I hear back about the unauthorized charge.

    From the owner: Safe Auto Repair exists to help others--not just through vehicle repairs but by making a meaningful…read moredifference in our community. Our mission is to keep you off your feet and ensure safety on the road, supported by our core values of excellence, integrity, and compassion. We believe in taking care of our customers in every way, offering a 3-year/36,000-mile warranty, expert master technicians, and convenient pick-up and delivery services.

    Mr. Transmission Milex Houston

    Mr. Transmission Milex Houston

    1.6
    (27 reviews)

    If I could leave a worse rating I would. My vehicle was…read moreserviced at this facility for a failed transmission. I purchased a remanufactured transmission through this facility to have installed in my vehicle, the transmission they installed failed within a few months. The vehicle was then brought to another repair facility under warranty where I've just been told now after almost a year of dealing with the warranty I've discovered this a used transmission was installed and sold to me as a remanufactured transmission essentially robbing me and forcing me into so many other issues like Towing fees diagnostic fees, dealing with the back and forth lies excuses and complete failure in customer service the worst experience I've ever had with any repair facility and I'm still dealing with getting this issue resolved. bring your car literally anywhere else and save yourself the trouble of being robbed swindled and lied to. I'm sure I'm not the only person this has happened to

    After eight months with my vehicle and next to no communication, I finally got my car back and it…read morewas absolutely filthy, had multiple flat tires, and has a broken windshield . It's been over a month of them saying they will replace the glass and never doing so. UPDATE the repairs were never correct. They have now had it for another three months . I have to constantly chase them for updates. I have no faith in their work and the employees there consistently comment about how poor the service and quality is there as well. DO NOT GIVE THEM YOUR CAR The only positive is that they gave me a shitty rental car after several months of them having my vehicle . I was quoted two weeks for this service that took eight months . The price did not change due to the insane length of time . And now I have to buy a new windshield due to those Mia treatment of the vehicle . The second time around they refuse a rental car. It's three months now ! I'm losing so much money and regret ever taking my car here . I would never recommend this place. (This was how my car was returned after a 6k repair. You think they would at least give it back not covered in bird shit and full of dirt from the windows having been left down) And none of the work is good. Another shop checked it out and told me it was in no condition to be driven. They have had my car longer than I have in the last two years.

    Discount Tire

    Discount Tire

    4.0
    (37 reviews)

    Discount Tire, is a company the provides tire installation and rotation services, which are…read moredesigned to improve vehicle safety and performance. Customers are expect to be heard and seen in this establishment. You are able to see a nicely maintained facility and systematic check-in for example on your arrival. The first impression is professional, staff members approach customers and say hello and explain waiting time. The service offers tire mountings, balancing and rotation depending on the customer. One of the main items offered is free air pressures checks, but tire inspections are also included to deliver value that goes beyond the core service. Prices are also competitive as the company is a big tire player. Customers frequently say the price is a statement of the service quality and the coverage for warranty. I can speak for this, their prices beat any of the competitors and I am constantly buying tires for myself and family.

    Bought new tires last year with warranty coverage. Had issues with one tire twice over time. Went…read moreto LaPorte Discount Tire location both times, this time they replaced the tire (under warranty) it seamed as if they tried to get away with an old tire, worn out lettering and "x's" all over the tire. Looked like a retread, they said it was new but replaced it again, still not completely satisfied but went along with it. UPDATE: IN RESONSE TO CUSTOMER CARE You responded, but I can't respond on your reply. So here ya go....we pointed out to two of employees, one being a manager how the first replacement looked, he assured me it was new, however as a customer we expect the same quality tire that we received the first time. I'd be embarrassed as an employee or customer to add it to my vehicle. We had 3 really nice tires and then one that looked like it came from a recycle shop. SECOND UPDATE: Manager of the store called me today. Had a lengthy conversation and stated he will look into that particular tire to check it out. I feel better that someone listened to a customers' point of view and will consider going back at another time for follow up service.

    D. T. Firestone - tires - Updated July 2026

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