As of Summer 2023, 1st Classic Dental in Sun City, AZ, is under new management. Dr. Janne Lynch and her team provide excellent full-service dental care. If you need a great local dentist, I suggest you use your Medicare Dental Benefits at 1st Classic Dental. Please mention you were referred by their existing patient JCA of Sun City. Thank you! read more

I wish I could give less than 1 star. Over the course of 2 years i have: Had my appointments mixed up by this office multiple times Been up charged and told I needed unnecessary work done on more than one occasion Had partial cleaning done and the hygienist "ran out of time" so just stopped in the middle. Had a tooth prepped for a crown that was ground down so far that it is impossible to chew on that tooth due to pain and sensitivity Tried multiple times to get a simple form signed for a release for aligners and was told to come back multiple times because the dentist couldn't seem to get her act together to check more than one box on the form. This was after a full cleaning and checkup less than 3 months before AND being put back in the chair after she got the form for another checkup at which point I was told all was ok. BUT apparently she still is holding me hostage so my insurance company can be billed for another unnecessary checkup a week later because she refuses to sign the form. In short this is a very unprofessional unorganized and unscrupulous dental practice. I strongly suggest going elsewhere and save yourself money, time ,pain and aggravation. read more

I think we have found our family dentist. We will see how it goes... checking in and paper work was a breeze.....comfy office. They seem to be great with referrals and thank yous. Sending my husband in first as I wait to see. He was Smiling My turn!!! Small bite but they were so patient. Hygienist very careful to explain the process. Gentle but thorough. I will be seeing the Doctor. I met Dr. Samain, wonderful and thorough. An exam and discussion of treatment plans gave me confidence. I am in the right place!!!! read more

Beware I wanted 3 crowns replaced. They said I needed 2 implants and 1 crown replaced. What a joke. They took 3tries to get the crowns put on the implants, they were too big, too small and too big. They want you to sign a paper saying they are not responsible for more adjustments too this miss fitting implant crowns. I gave up. The replacement crown also took three tries and is a horrendous shape. Again with the paper saying they aren't responsible for more adjustments. Front office and the assistant were very nice dentist does not care how the teeth look. During the time waiting for a crown they didn't use temporary crowns just molded a temporary tooth that left me in severe pain and sensitivity. I have to find another dentist to correct these crowns. Lucky me I get to suffer and pay twice for the same teeth. read more

Dr. Samain was the worst dentist I have ever had. After botching my implants, it was impossible to get ahold of her or her staff. So unprofessional. I switched doctors and now I'm way happier. She has low integrity and doesn't truly care for her patients. Never again. If there was a zero star rating, I'd use that. You've been warned. The other 5 star reviews for this place seem fake to me. Not one critical comment. This doctor is a joke. read more

The worst experience of my life. Horrible implant placement. So close together they are not even usable. New dentist can't find the parts because she is using old technology. Dentist was rude and wouldn't even talk to me when the plastic temporary teeth cracked in half. Run away as fast as you can!!!!!!! read more

This was an amazing dental experience! I normally feel uneasy at the dentist but Dr. Samain made me feel calm. I got an amazing cleaning and my mouth feels great!!!!! I'm recommending 1st Classic Dental to all my friends! read more

Don't waste your money. I got a voucher for cleaning and xrays. All they wanted to do was set me up for expensive procedures. I didn't even get a cleaning by a hygienist. The dentist scraped and was so rough for about 10 minutes and that was that. Horrible cleaning. It really wasn't even a cleaning. I'll never go back read more

Will never go back. Very unprofessional dentist and front office. X-ray person had to retake several xrays. Dentist did the numbers check and found many 5s and 6s. Have never had worse than one 4 prior. Wanted to develop a deep cleaning plan. Went to a dentist subsequently and still only have one 4. Cleaning provided is not a cleaning. The glasses they provide to wear are made for a child. One of my worst experiences ever. read more

Great dental experience! Staff was super nice and front office staff were very professional. Normally hate the dentist but they made me feel completely comfortable there! Highly recommended! read more

I purchased a Groupon for an X-rays, exam, cleaning, and whitening. I have been using Groupon for my dental cleanings for several years and have had high quality exams and cleanings every time with the exception of this one. During the exam the dentist measured my gum spacing (not sure of the technical name for this) without using the dental tool that actually measures the depth. She never looked under my tongue for cancer which is standard or even took a good look at my teeth. She just said that I needed a crown replaced and attempted to get me to agree to do it that day. I go to the dentist every six months or less and no other dentist has recommend that the crown be replaced. The cleaning was not a cleaning. A technician quickly polished my teeth, brushed them with a tooth brush and flossed. No removal of plague. I believe that she was not a hygienist so she could not do a proper cleaning. I feel that this business is dangerous to a persons dental health and substandard in care. They are misrepresenting their product as a cleaning and recommending unnecessary dental care. read more

I went into 1st Classic Dental needing an implant. The office was clean, I didn't have to wait for my appointment, and the entire experience was very professional! The prices were VERY good, and I felt comfortable in the office! Give them a try, you won't be disappointed! read more

So as a new person (senior citizen) to Arizona it was hard to give up my Dentist in Seattle , long Time friend also, Well I made it a few years than needed a Dentist in Sun city, looked at the paper and found 1st Classic Dental, set up a appointment to go in and see how it was...... i researched a bit came up with a few questions and went in for a meeting, we talked, i met the staff which was nice had some work done then like in any business a staff change happened in the middle of my treatment, worried me a bit so i explained my concern and i was reassured my treatment wouldn't be a problem , love the new staff nice people good information for me when I ask a question, My implants went fine like any thing you have done follow the instructions ask questions be a partner in your treatment not a roadblock, Yes its a good place, Quality work, good staff , easy to work with , yes i recommend them . read more

I drive 90 miles (one way) just to go to this dentist. I have been receiving service from her office for several years and it has always been professional service for a variety of my oral needs...from basic check-ups and cleanings to major implant work. I am picky about who gets into my mouth and how they do it. I am more than satisfied with the level of service I have received over the years. It's worth the extra miles for me! read more

Yesterday, Thursday, February 22, 2018 1st Classic Dental accommodated me by getting me in on short notice by me for a New Patient Appointment because I badly needed a cleaning. As a new patient they proficiently performed an exam, x-rays, and a cleaning all for the new patient special of $29. They handled my concerns with professionalism, care, and excellent customer service. The cleaning was performed with excellent care with no discomfort. Dr. Omaima Samain, D.D.S. discussed my dental condition with me, made me feel at ease, and thoroughly answered all my questions. I would recommend 1st Classic Dental to anyone needing dental work done. Thank you 1st Classic Dental! Happy Customer Bill 2/22/18 read more

Dr. Samain is a lovely lady. When I went there the staff kept changing with each visit. I spent close to $5,000 which included a bridge that was so unbelievably painful I couldn't use it .... some snip of a receptionist said to me, oh, you'll get used to it. Why should I try to get used to severe pain. The Dr. then wanted me to pay for another more sophisticated bridge and just toss the other one in the garbage. No thanks. I haven't had a great dentist since I left the east coast. read more

I went to 1st Classic dental with an ad from the Sun City news paper. I found her to be very rough and careless! Dr. Samain, told me I needed crowns in the lower right due to my "cracked" teeth. I made an appointment after my shoddy cleaning and the fee was $160. I went back in and a 2nd set of X-rays were taken. I had 7 shots to numb me and it never numbed. Doc came in and told me to go outside and walk the parking lot for 15min as it would help the nova-cane "disperse" it was 115 that day and I did as instructed!!! When I got back my mouth still wasn't numb so she gave me at least 3 more shots and the pain was excoriating , she started the drill and I wasn't numb. I kept jumping and eventually went into a panic mode. My heart beat was so high I started cry & shake as the pain was incredible they put oxogen on me! Dr. Samain came back and finished her work after I settled down a bit! After she was done with me she put the temporary on and never checked my bite and it was high. This was the beginning of my long horrible journey!! I went back to get my actual crown, I had paid the money and felt I needed to go back for the finished product. When I went back she attempted to put the crown in and the bite was off, and crown to large for my space. Dr. Samain worked on me for 1.5 hours to no avail, she proceeded to cement the crown in place. So, she proceeded to adjust my upper crowns in attempt to correct her mistake! I left in such pain as I knew the work was very poor quality and my mouth was in such pain!! The office manager called the next day to check on me and I told her about my mouth, I was too fearful to go back I was in such pain!! I waited a few days to see if my mouth would settle down, then went to another dentist and she said I would need the work corrected and 4 new crowns & 2 root canals. For now my mouth still hurts but I am confident this other dentist will fix the wrong and I will move forward never to return to Dr. Samain. Judith Wares read more

I went into 1st Classical Dental with a groupon coupon for X-rays, cleaning and exam. The clean was done wonderfully by Dr. Samain and my exam came out very well. The whole office was very professional and made sure I was comfortable in every way. Because of the great service I got, I decided to have Dr Samain replace three of my crowns. read more

With the dentures I received, I can finally smile with confidence , thanks to Dr. Samain . I could never thank you enough. The staff was very kind and comforting. Any question I had, was answered. Very nice environment read more

I went to 1st Classic Dental after receiving a call that I won a free teeth cleaning. I made the appointment and on 5-8-17 arrive for my teeth cleaning(which was to be free) after they got done with me, that gave me the bill for this FREE service $750.00.CON-CON.I can't rate this experience I had. gloria fohr read more

Worst dentist ever, do not trust anything they say, put every detail in writing. Better yet, don't let them near your teeth. Over a years time, they went though 4 office managers, and countless assistances. read more

I have never worked with such unprofessional, lying people in my life regarding dentistry. I give them a zero referral!! They are using the wrong coding & charging for things they did not do and then lying about it. Most of the time they don't even turn the procedure into the insurance company, but say they do. I'm appalled by what they've done! They insist you need treatments that you don't need, and by the time you get done you have a huge bill that you never expected. Since when is a regular teeth cleaning, just a polishing of your teeth?? They keep trying to talk you into more services which you don't need. My husband had a tooth extracted. The tooth was loose to begin with. It should have cost $12,00 with our insurance but they coded it as a surgical extraction. They charged him $53.00. There was no cutting done. They almost killed him digging under that tooth trying to remove it & then didn't get it all removed, but said they did. He went back & the dentist said she got it all. A week later a big chunk of the tooth came out. He took it in & showed it to her. She said "that's common". This place is a big rip off. They have ads in the paper every week. They want to sell you this & sell you that. I've been having my teeth cleaned 3 times a year all my life & have never experienced anything like this. And the dentist is mean to her help in front of their patients. I called the office manager to try to straighten out these costs & she told me they don't want me as a patient anymore, to go somewhere else & hung up on me. How unprofessional of her! They don't have to worry. I certainly wouldn't dream of going back there. I can polish my own teeth!!!! Thank you very much!!! read more

Went in on an about $35.00 special I saw in Sun City Independent to get cleaning, check up and X-ray after recently relocating here from Colorado. I asked if they could furnish 4 small rubber 0-rings for my implants and they said sure and threw away my old ones. Their cleaning was minimal (at best) then they proceeded to try and "sell" me a crown for which I turned down and then they advised me that the four 0-rings would be $160.00. I extremely questioned why a 10 cent item would be so costly and was advised that they cost them a whole lot. I was between a rock and a hard place now so I had to proceed with the purchase. I went home and called my dentist in Colorado and they packaged up 8 of the 0-rings and mailed them to me for $10 so I would have back ups as necessary. Boy 1st Classic Dental wont see any more of my money and all I can say to anyone who contemplates going there is...caveat emptor. read more

I came in with a Groupon for a cleaning & a take home teeth whitening. There's a reason I needed a Groupon-no dental insurance. I didn't get a real cleaning & afterwards, the dentist just kept trying to talk me into spending more money on more several other services. She said I had a small cavity & that was the reason she wasn't going to even give me my teeth whitening trays-she was holding that until I came back in to HER for my filling. Uh, since when is it her choice where I go? I finally just said well I'll call at a certain time to think about my finances because she was so insistent about everything she was "selling". I didn't even get a real cleaning, just a polish & a regular floss & I know my teeth are nice but I'm sure I had some tartar that needed attention. I was also talked into a fluoride varnish, which I said as soon as it was put on that it didn't feel too good & I kept trying to get it off my lips. I kept asking if it was really ok to swallow & the girl said it was totally fine. I did everything she told me to do & didn't brush or eat for the time it needed to set & the longer I had it on the worse my mouth felt. My tongue & lips got swollen, tongue had some bumps on it the next day, almost like a burn! I could barely talk & really hard time eating! I finally got in touch with the office (after Groupon) & it took a while for the doctor to even care enough to get back to me...waking me up, so she finally said she would call me back, which she didn't. Just today I decided to call back to find out why they even bothered calling me if they didn't care & I told them I was never coming back. I told them from my experience & what happened I think they need to refund my money. They wanted me to make another appointment & see her first again to TALK about a possible refund!?!? Now that doesn't make any sense! I've NEVER been to a dentist on a Groupon & felt like I was in a sales office & then to be told I have to come back, spend the time & money when I was NEVER coming back to talk about a refund....sorry, NO! How about some compassion & at the very least don't pressure your patients when they are coming in for one thing-fulfill that first & talk about IF they want to come back for anything else later read more