I just heard an almost unbelievable story involving a friend of mine and U.S. Bank. After the loss…read moreof his stepfather, he was simply trying to stop billing on a safety deposit box--an issue involving only $84 a year. There was nothing of value in the box, and his only goal was to wrap things up during an already difficult time. He had a valid power of attorney and was told it would be sufficient, only to later be told the branch did not have it on file. By the time he located the document and brought it back in, they claimed it had expired and still refused to shut off the safety deposit box. It's deeply disappointing that a small branch like Manzanita would put someone who is grieving and trying to responsibly handle final details through this kind of unnecessary stress--especially over such a minor amount. A little compassion, consistency, and common sense would have gone a long way here.

I have used the ATM here numerous times over the years. I had an account here as well some years…read moreback, but I gave it up. This time I went to withdraw some cash. The machine ate my card. " Deja vu" this happened once before years ago; but I was able to go inside and retrieve my card. This time it was flat out refused. The explanation ranged from " We don't service this machine ourselves" To : We have already serviced it and destroyed your card ! It's been cut into pieces ! So, I asked for the pieces back ! Oh No ! We can't do that ! " they are locked up ! " But we do return the cards inadvertently retained by US Bank customers !!!! Where do these worker "bees" s in this bank get off treating customers like that ! ? US bank charges a fee every time I use this ATM. Well No more never ever again. So ! tourists and other visitors to Manzanita beware ! Make sure you carry x-tra cash and replacement/different card or your vacation could be cut short. It is a disgrace uf unheard of dimensions Incidentally used an internationally recognized card which I have used for more than 13 years in Manzanita, Tillamook; Seaside and Astoria without incident.; As well as in 7 Western STATES. It will now take me I'm guessing 6-8 weeks to have it replaced. I called my bank right and they assured me that are and were absolutely no issues with my card

This location has outside, walk up ATM. DRIVE UP TELLER, 2 bays. Some parking. One handicap space…read more If you have an RV, park on the street. Great Tellers. I usually go in once a week. Good location.

Very friendly helpful group in this bank. And you can actually get into the bank to talk to someone…read moremost of the time.

Stopped in while in Cannon Beach and loved the beautiful stained glass, architecture and…read morebeautifully designed space. It is a gorgeous bank! Oh, and the customer service was excellent! As soon as I entered I was greeted. Not sure if the protocol for signing checks during this pandemic, the service rep told me I didn't need to fill out a deposit form. I showed her my identification, she gave me the cash and I was on my way. We chatted a bit about the stained glass windows out front and up by the. Wiling. She explained they are from a local artist who has a shop in Cannon Beach. Centrally located on the walking path of the beautiful shops, boutiques, and restaurants and with their own private Parking lot and ATM on the porch, all of my needs were met. Thanks for the friendly and informative service!

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

It is a very strange experience to be a customer there. The staff is awfully impersonal. They have…read moremassive plexiglass screens between the account representives and the potential client. You have to request a sanitized pen from their side of the screen to sign a check. The banker let us know that we may be carrying germs that he did not want to be exposed to. There was virtually zero communicatiin during the time we sat at this guy's desk for 40 minutes and he did we know not what. We did follow up with the manager - he basically let us know that this is standard practice for them. We will move our accounts away from this failure of a bank branch as soon as we practically can.

Kevin the manager was absolutely the best he made me feel comfortable was very knowledgeable and…read morehelpful I felt listened to and important. If you need a banker run don't walk to open a new account.

The best local financial institution! Everyone is so friendly and helpful. It is so easy to get all…read morebanking done in a timely manner. I am always greeted right when I walk in the door and feel so welcomed every time. I defiantly recommend TLC Fibre Federal Credit Union!

I had an unpleasant experience inside the credit union. I had withdrawn money from their ATM, and…read moredid not select my denominations. I immediately went inside the branch to have them give me change for a $100 bill. Since I'm not their customer, they refuse to do that. They told me to take it to a merchant and buy something for a buck and get change. She then instructed me on how to select denominations the next time. Based on this experience, there will be no next time for me. This was not the best customer service.

I have never had problems with Umpqua bank except for this branch and the one in Newport, OR. This…read morebranch is like some kind of circus. Over the years there have been some fabulous employees who inevitably left. My overall experience has been one of repeated failures and an indefensible lack of professionalism. Could be a function of Tillamook County's rather shallow labor pool. My feeling is it's not though, I think the branch is poorly run. Hopefully improvements are in the near future.

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

Not helpful what so ever. I went there this morning to get a notarized statement needed for agency…read moreassistance while my daughter is in the hospital, and I was rejected because I did not have a "form". Being that notary's are far and few between in this small community, I would just like to express that you have created more of a hardship for me and my family during this emergency. DO NOT GO HERE OR BANK HERE.... This is the worst I have been treated since coming here to care for my 5 year old granddaughter while her mother is in the hospital. Shame on that staff. I called before coming and they said that they could notarize and did not mention ANY restrictions. I had to get a ride, and she dropped me and my granddaughter off and we had to walk home! I needed help and they refused. What kind of a person would do that? They are not COMMUNITY what so ever!

I opened a checking account at the Seaside branch. I was treated like a criminal. Wouldn't verify…read morethe check I was depositing in order to grant me a portion of the funds. They made me wait the entire 7 days for the check to clear - a certified bank check from a major bank, not an out of town personal check. I'm poor. I look poor. That's all the "proof" they needed to treat me subhuman. A US Bank is literally across their street. Guess where I'll be re-depositing all my funds? I'd like to thank the people in my life who were able to feed my dog and myself this past week. We would have literally gone hungry.