God forbid you have financial problems because this place will not work with you to catch up on a…read morecar loan. I lost a big chunk of income last year and made a few late payments. They offered no options to help me catch up. I know my financial issues aren't their fault but the least they could do is work with you to solve the issue. After all they want their money right? I had been warned not to get a loan through them but did it anyways. Fast forward to April 2023. My payment got lost and came back 10-15 days past the payment grace period. When the check came back I called them immediately to tell them what happened. I told them that the original envelope would be in the new one to show that it had been returned. The lady said no problem. We won't mark you down for a late payment but you might get hit with a late charge. Sure no problem. A month later I'm seeing that they indeed hit my credit score. I called them and asked them why they did that when I had shown proof of what had happened and got no one to give me an answer. Then I called again the next day and was told that they weren't going to honor the payment on time. They told me that because I had late payments last year that they didn't care to help me. So I'm other words we will punish you to our liking because you're poor. They didn't acknowledge the envelope of anything. I now have had to dispute this with the actual credit bureau and still waiting for it to be resolved. If I were you get a car loan through Fibre Credit Union because they actually care about their customers and actually HELP!

Located in Vernonia on main street. Closed accounts with "big bank" in favor of Wauna. Employees…read morealways have a smile and very willing to answer my silly questions

Krista Hanson, at Dick's Auto Loans was AMAZING! We are currently going through a bankruptcy and…read morecredit issues (trying to improve our credit); and needed a new(er) vehicle for my commute to and from work. With our issues though no one would finance a vehicle for us and we didn't have the cash to purchase a reliable newer vehicle on hand. We tried to work with a number of finance deptartments that claimed they could get us into a vehicle or specialized in "bad credit/bankruptcy financing" and none of them ever came through or it was nothing but a headache to try and work with them (having to chase them, calling them and not receiving calls back, etc...). I spoke to Krista on a Wednesday morning, by Wednesday afternoon she had called us back and texted the link to three different vehicles that would fit our budget and criteria. Thursday we went up to Hillsboro to meet with her, it took about 4 hours (shortest car buying experience ever!) from looking at and test driving a number of cars (more than 3) to driving home in our new-to-us 2012 Toyota Camry. We would completely recommend anyone having credit issues to contact Krista Hanson in the special finance dept at Dick's Auto Loans. She was a dream to work with. No pressure, very friendly, and honest. We were tempted by a different vehicle but knowing how many miles would be put on the vehicle we purchased she honestly pointed out that the Camry was bigger, less $$, and would hold it's value much better than our other (newer) choice. She has won our business from now on! On another note, Dick's Hyundai has amazing service! All the sales people and employees were so friendly and helpful. Always asking if we needed anything and checking on us. Made the already good experience just that much better!

Very helpful here and want to see people succeed. Very fast process, the same day. Easy payment…read moreprocess.

Super friendly staff, helping me get my credit to where it needs to be with loans that I couldn't…read moreget from a bank atm. Will def use again in the future.

You are a liar Robby S. We specifically asked what kind of…read morebatteries were in the cases and were told lithium. Also was told absolutely NOTHING was wrong with the RV. Once we got it home (and not a few days later) btw have text messages to prove it !! We noticed there was no lights working so we checked the batteries and they were gone !!!! After contacting Rob he said he'd check with the shop people to see if they took them out. Next day tells me they were stolen and would call me. Never did. Then tries to say he left me a voicemail and a text. Not true. The next day when it started raining we noticed the vents leaking. After getting a propane tank (which by the way wasn't provided and should have been ) the water tank leaks also. So you don't know wth you're talking about. That's shady business crap and people deserve to be treated better !!!

Handed these people a check for 15k for a travel trailer. I was told there was lithium batteries in…read morethe trailer for off grid power. Got home and no batteries. Have tried calling them and no response. Be very careful when dealing with these people.

I have had these guys as my truck title holders for years, and they have worked with me through bad…read moretimes , hard times , and detrimental times . They have been kind and helpful this entire time! I appreciate the compassion shown to me . thank you

The ONLY way to make your payments is to pay with a debit or credit card over the phone with a live…read moreperson. We have a car loan which should be paid off this month but we can't reach anyone and emails and voice mails are ignored. I've left voice mails for both their President and the registered agent and no response. The State of Oregon says their corporation status has expired. About 6 months ago they stopped reporting to credit bureaus. We just want to pay the loan off and get the title for the car.

I worked with Trever, Scott, and Guy, and they truly bent over backwards to make sure I was taken…read morecare of. Right after purchasing my vehicle, I ran into an unforeseen issue with the coolant shutoff valve--a common quirk with this model--and the team at D&C Motors did everything in their power to resolve it, ultimately covering the cost of the repair. It is so refreshing to know that there are still honest, high-integrity dealerships out there. I can't express how grateful I am for their support. I'll definitely be spreading the word and hope to return in the future for my next car!

We bought a very nice Audi A 5, and, thus far,are very happy with it. Beware of signing for…read more"Theft Protection Limited Warranty". It was part of the final paperwork signing, and was presented as "routine" without them initiating discussion. Yes, it could be said that it was our responsibility to go over all the details, but this was an item that cost $595 and we feel the finance officer should have brought our attention to it. In fact, the very next day at home I noted this item. When contacting D & C we were told that it couldn't be cancelled. We have initiated an inquiry through Oregon Dept of Justice, Consumer Protection.

Worst Credit Card Service of all time! They don't listen to…read morethe customer, just read a script. If you like dealing with the blue hair septum ring crowd this is the credit union for you!

I'm not making up the $5000 about insurance. It was my fault that o didn't pay my auto insurance…read morefor two months bc I thought I was saving money by cancelling it when I was away for work for two months and not driving my car. I didn't realize you could not do that - SO they charge $500 per months for austin insurance but make you pay for an entire year to make up for it. Whihc is about $5000. So yeah. This bank robs working people.

I called Jim and left him a message and he got right back to me within a few minutes. He was very…read morehelpful and honest with me. He answered all of my questions with good detail. I would recommend using him to help you get the car you want. After dealing with several dealerships it was so refreshing to talk to someone that was honest, helpful, and wants to help the customer get a great deal on a vehicle.

Had a great conversation with Jim although didn't hire him at the end. Highly recommend himread more