My daughter and i went in there to open up a checking account and We were greeted by Dawn right…read moreaway.. Dawn went above and beyond with her customer service. Thank you Dawn for your help i really appreciate it, thanks for making it so easy for my daughter and i.

Wonderful staff and a wide variety of services offered.read more

Relatively simple return but dropped it off one day and had my taxes completed in less than 24…read morehours. Great service and very thorough. Address has changed from prior one on Yelp.

I was in a wreck on Thursday, nobody was around to help me, and the insurance provider they gave me…read more(Cincinnati Insurance) wasn't open in the evening. So Friday when I called and told them I needed my rental immediately they told me they emailed someone at the insurance office at the end of the day. Then Saturday nobody was around to help me so I called the insurance and have had to do everything myself, you are better off picking anyone else. I cant find the words to express just how bad they are at their job.

What should have been a routine phone upgrade turned into a devastating experience due to poor…read moremanagement and complete lack of accountability. I came in on a Thursday to transfer data from my old phone to a new one. Diana, the employee who initially helped me, was kind and genuinely tried to assist. A coworker even called me later that evening with an update after Diana had left. At that point, I still felt hopeful. Everything fell apart when the situation was handed off to the store manager. When I returned the next morning, the manager had no idea who I was or what had been going on. Despite me calmly explaining the situation and how critical my data was, he was dismissive, condescending, and clearly uninterested in helping. I was told nothing could be done. Canceling the transaction would take hours and would cost me a $50 restocking fee. Pressed for time and needing to return to Lincoln City, I felt forced to proceed based on his assurance that once an update was initiated, everything from my old phone would appear on the new one. I explicitly begged him not to erase my old phone until I could confirm the transfer was complete. He told me that was "not possible." It turns out my cloud backup only went through 2020. I lost the last five years of my life: irreplaceable photos of friends and family members who have since passed, critical text messages for my vacation rental business, and important documents saved on my phone. All gone. This loss is permanent. It was completely avoidable. And it was made worse by a manager who showed zero empathy, professionalism, or care. I am sharing this so others understand the risk. If your data matters to you--especially photos and business information--do not assume it will be handled responsibly here. One careless decision can cost you years you can never get back.

Worst company EVER. I just cancelled my service because they are the worst company EVER. And I am…read moregoing to just use streaming services moving forward. The employees were nice, but the company SUCKS. Good luck everyone.