Shipped the wrong product and then stopped responding to messages. Poor customer service bordering…read moreon a scam.

Always great service when I have needed it on my Honda Pioneer. They have even done same day…read moreservice which is convenient since I live 35 miles away.

I rarely leave reviews unless it's really good or really bad. In this case, it's really good. We…read moretook our Escapade trailer to them for some repairs (some minor, some major) and were exceptionally pleased. First of all, customer service is not dead at this company! From the first interaction through the completion of repairs, they were friendly and accommodating and made everything easy. Secondly, this company still believes in their product and stands behind it. We had no trouble getting things done. Third, we were extremely happy with the actual repairs. They not only did a great job, but it was ready within 3 days. Highly recommend this company! Should we ever need repairs in the future, this is where we will go.

From the owner: We remain the motorcycle trike industry leader in innovation, styling, and customer service. The…read moretop warranty in the trike industry. 5 years / unlimited miles. California Sidecar has a network of 250 plus dealers worldwide and a product line that include 3 motorcycle trailers, and an array of trikes that will fit 40 different models of motorcycles from 6 different manufacturers; Harley-Davidson, Honda, Kawasaki, Yamaha, Victory, and now Indian. Many of our competitors compete to be the first to release a product, but we have made our goal to release the absolute best product available at a competitive price.

Great customer service and speedy shipping!! They're extremely helpful and patient with all my…read morequestions.

Tried to order a part that showed in stock over the weekend and come Monday I get an email stating…read morethat "The item you ordered is on B/O and at this point we do not have an ETA." asking me if I would like to wait or cancel the order. I would never try ordering from them again as they can not even update their system to let you know if a part is in stock.

I tried to buy a bike here but the Sales Manager Zack would not help at all. The Sales people are…read moreawesome and tried to get a deal done but Zack was unhelpful and I was told from the Sales person that he usually isn't. I went back a few days later to buy a jacket and I was told I should get a 10% discount because of a group I belong to. Zack again interfered and said they no longer offer discounts for MSF and I had to pay full price. This location would be much better off without this guy... I bought my bike in Lynchburg and they were great to deal with!!!

Overall, a solid Harley dealer. That said, if things like "tire grip, contact patch, and lean…read moreangle" mean anything to you, go elsewhere for tires. Despite my instructions to not warehouse order any tires manufactured more than 1 year ago, I paid top dollar and received (installed) front and rear tires with old manufactured dates. The front was slightly over a year which is a miss, but survivable; the rear tire was 4.5 years old from the mfg. date! At that age, oxidation is already a potential grip issue. Despite multiple inquires and some options from me, they basically told me "too bad". So if you ride hard, on winding roads, well, good luck with tires from RVHD.

I have been a customer for the past 5 years and I have to say that this dealership continually sets…read morethe bar for excellence in every department. Every time I call, I am treated like my needs are a top priority for them and am always treated with professional curtesy. There sales department is why I've purchased two bikes, their service department with their factory trained master mechanics are some of the most knowledgeable mechanics I have seen. The work that they have done on all my bikes has been excellent and I have never had to go back on a repair for any reason. Their parts department has always been there when I have needed something. They have helped me out of several jams by making it happen. If you're considering anything motorcycle related, I would like to highly recommend Frontline Eurosports be your first stop...!

Sent my Ducati in for a simple shifter fix, it come back a month later with a visible coolant leak…read moreon exterior and having compression problems they said they could fix for 5k. Funny thing was it NEVER had a problem with either for years before it was sent there. All this while trash talking my 848 saying I should buy a new bike and not waste my time on the old one. Do yourself a favor and just take ya Ducati to Charlotte and let some real Ducati mechanics handle it.