The only reason it is a 1 star is at least they contacted me. I was ready to purchase the ATV I…read morewanted, price was discussed and when I got there Kristin wasn't there. I was told they couldn't get close to price I was already told by another gentleman. attached is the email she sent. I had gone to bank took out cash, and drove over 3 hours to get there to purchase. The guy that was there tried selling me a suzuki that I already said no to. Don't shop here. I do hear service dept is good though

Everyone is so nice. It's hard to find a place these days that will talk to you about your bike let…read morealone do what they say in a timely manner. I can no say enough good things about them.

Customer service was non-existent. A sales person did open the door for me and greeted me on his…read moreway out to help another customer. Three employees that appeared to be sales people. Never approached me. Limited inventory on the sales floor so I went out back and saw a lot of new side by's so looked at those. Still no one. Went back inside and all three were sitting around one desk and STILL never acknowledged I was there. I was prepared to pay cash for a $15K purchase. Walked out.

Best dealership in the area to work with. We've bought a few bikes and ATVs from here over the…read morelast probably 5 years. Always great communication and willing to work with you. We had one issue and it was resolved no questions asked. We'll never go anywhere else as long as they're in business!

Wasted the 2-hour round trip. The second star was because I had previously purchased parts from…read morethem and I found that the guys in the Parts Department were very friendly and helpful. So I figured I would give them a chance to sell me a motorcycle - which is my purpose for making the long trip over the mountain. I found the bike I like and asked the 2 closest staff for information (the bikes did not have any tags). The two played hot potato so I went and used their restroom first. When I came back to the same bike, with my helmet and riding jacket in hand, nobody seemed very motivated to want to deal with me. So I left and have decided to see if I can make the purchase from Village Motorsports, 23436 Constitution Hwy, Unionville, VA 22567 instead. Their staff is so much friendlier and actually great you when you enter their facility.

I was on an 1800-mile dual sport trip and overestimated how much tread life my front tire had. I…read moreentered Staunton, Va started calling around and found Robbie at Wayne's Cycle Shop at 183 East Side HWY Waynesboro, VA. They had a great selection of front tires to choose from at competitive prices. They got me back on the road in just a couple of hours. 900 miles and 4 days later I arrived safely home. Thank you to the guys at Wayne's Cycle Shop Stephen

Thank you so much Jared Moss for who got me into my 23 Kia Sportage I went in with a lot of doubt…read more thinking that there's no way I'd even get approved for it and him and his finance guy made it happen!!!!. Jared was very thorough on everything and thing to me that I needed to know from finance to the car I'm in disbelief and excited for my new journey in my new to me car thank you all very much.!

My son traveled almost three hundred miles to purchase a truck from Keith Auto Sales, and when a…read moreproblem arose after getting it home, the dealership were phenomenal in getting the truck returned to their service center and repaired! Our first time of having any business dealings with this dealership or area, and it was indeed, a refreshing experience! A lot of dealership would not have gone to the lengths they did to correct an issue! HIGHLY RECOMMEND GIVING THEM A CHANCE FOR YOUR VEHICLE NEEDS!!

I live about 35 miles from this business. I called to find out if they had pick up and delivery…read morethis far out. They took my address and said they would get back with me. No one ever called back so I called back several times and each time I was told they would get back with me. Just tell me whether you will pick it up or not. I gave up. I will attempt to make other arrangements with another dealer. Find it hard to believe they could not give me a yes or no. Obviously they don't need my business.

This place has a great selection and what's not on the floor they can order. The entire staff was…read morevery friendly and helpful. For the most part Trey helped with everything and was very professional, but down to earth and easy to work with. He was honest and answered all questions I had and even let us know of options to save us money and made sure we were getting what was right for us. I recommend this place and am thrilled with the new side by side :)

Friendly and informative. Gave me some good advice about my older vehicle.read more