Dr. Siegel and the treating staff are good practitioners. I have no issue with them. However, I…read morewill be looking for a new dental office next year.

Came as a new patient and really just needed my bi-annual cleaning - I have no history of any other…read moredental issues. Policy is to see a dentist for exam and then schedule a follow up cleaning. That's fine, except for the fact that it's impossible to get a cleaning appointment. I was told their next available is October, so they'll call with cancellations...which is extremely last minute and inconvenient on such short notice. Please stop accepting new patients (and even worse, billing their insurance for exams) if you can't provide appointments for the requested and needed treatments. I would have never come in to see the dentist if I knew it would be next to impossible to get a cleaning done. Super disappointing and a huge waste of my time as a working mom.

If you told me at any time during my teeth having life that I would leave a 5 Star review for a…read moredentist I wouldn't have believed you - yet here we are. Dr. B and her team are fantastic! Waiting room is nice (bonus: great music playlist too) and staff are always pleasant. I get cleanings every 3-4 months and I am always pleased with my experience at Backiel and Associates when I leave. The techs are kind, quick, and gentle. Dr. Backiel is friendly and down to earth and uses up to date technology. She's a straight shooter. All around fantastic practice. Also - Dr. B's pup is adorable and in the office frequently. No more dentist scaries when coming here!

From day one, Dr. Backiel attempted to upsell products and procedures I didn't feel I needed. I…read morecontinued going there mainly because the office was conveniently close to my house. I'm fortunate to have no major dental issues, so I mainly go to the dentist for routine cleanings and maintenance. Eventually, I agreed to a procedure, but when it didn't work, she casually told me I needed a replacement. I assumed the replacement would be covered at no additional cost, but instead I was charged again. I was disappointed, though not entirely surprised at that point. My final experience was even worse. I went in for a routine cleaning, which is supposed to be 100% covered by my insurance. The office charged my credit card after I authorized it to be kept on file. When I called my insurance company, they confirmed they had already paid the dentist. I contacted the office multiple times, but they still never refunded my money. It's unfortunate this happened, but I want others to be aware before choosing this practice. There are many great dentists in Philadelphia -- I would recommend looking elsewhere.

I want to say that I love this dentist. I don't even live in Philly anymore but I really appreciate…read moretheir extremely honest and thoughtful email updates about dental coverage changes, water issues in the building, scam emails customers might be receiving. It's honestly so wholesome and thoughtful; it warms my heart to receive non-promotional, just thoughtful and informative updates from a dentist. In a commercial world it has a charming small town feel.

I was referred to this practice by a friend and had a positive experience overall during my first…read morevisit in February. The waiting room was clean and inviting, and there were plenty of current magazines. My cleaning was very thorough and I liked the dental hygienist - I wish I could remember her name! She did a great job and my teeth felt shiny and new after she was through. She also gave me a couple tips for how to care for my sensitive teeth, which was appreciated. The dentist was fairly quick as most dentists are, but I had a positive experience with her as well. I'm so happy to have found a new dental practice in my area that takes my insurance and makes me feel comfortable!

God this place is horrible. My bf and I switched to this office when our awesome dentist Dr…read moreVolinsky set up shop here. (note: Dr Volinsky is still awesome and not part of the 1 star review). We made and attended appointments - and then I was told that they do not take my insurance. (but they are listed on my insurance web site - go figure). Anyways, they charged me several hundred dollars more for my regular cleaning. - like more than 3x more than what they charged my bfs insurance for his cleaning. I paid so this mess wouldn't go to collections. And then I had to fight them thru my insurance. This office lied to my insurance and claimed they sent me full repayment even though they had not. My insurance handled it but it took forever - and then I was finally paid back. Once settled and reimbursed I walked away and found a new dentist. Never to set foot in this unethical office again. Since we love Dr Volinsky, my bf continued scheduling appointments every 6 months, seeing Dr V w no problems. At his very last appointment, my bf had to take vacation from work for his appointment. He arrives, and the hygientist takes one look and tells him his teeth need so much cleaning that they couldn't possibly fit it in during his appointment. (meanwhile he was just there 6 months before for a cleaning that this office did!! Plus! He brushes multiple times a day and flosses daily. Plus he took vacation from work for this exact purpose). He would need a much more costly cleaning and if they did it that day insurance would prob not cover it. They wanted him to reschedule. Then!!! Instead of Dr Volinsky coming in, another dentist enters the room and tells him that Dr Volinsky just retired!!! Like it was an out of the blue decision Dr V made that morning or something. So he would not be seeing Dr V at the appointment he had scheduled w Dr V!!! The office scheduled an appointment w a Dr who doesn't work there!! Then doesn't inform the client that he won't be seeing the person he is there to see!!! So shady. But it gets shadier. This new doctor suddenly found all kinds of costly problems w his teeth!!! Problems that were not there 6 months before when he saw Dr Volinsky. Including wanting to pull teeth from his mouth. Obvi - he got the hell out of there and has not returned. Lastly, this office will tell you at least 100x while you are there that they are the "official dentist office of the Eagles". As if I also work in a career where I am getting my teeth busted up and need a similar procedure to an athlete from our football team. Ironically, my dermatologist is the official derm of the eagles and the only way I found this out was because 15 years into being her patient, she needed to switch my appt to go on the team plane to the Superbowl. But I guess she has her reputation to go on so she doesn't need to mention this. (unlike this awful office).

Walnut Smiles is a great place ! The Receptionist "Sherry" is alway so helpful. It had been 9 years…read moresince I had gotten my teeth cleaned and when I got my teeth clean, the hygienist was very informative and give great advice on how to proceed with teeth care for the long run. I definitely recommend this dentist ! And will be coming back every 6 months for teeth cares !

Extremely professional and modern office! The most up to date treatments and screenings. Great…read moreexperience! Highly recommend!

Solid experience overall. I don't have a great history with dental work, and anticipating even a…read morebasic cleaning causes anxiety. They were all very professional and kind and accommodated my needs without making me feel weird about it. I'm very glad I found this practice.

would avoid at all costs, very shady with how they charge you and your insurance. Unprofessional…read morehelp when trying to resolve the matter.

Dr. Tewari is the best dentist I have ever had in my life. I feel so lucky to have found Philly…read moreSmiles after moving to town. She is friendly, and the office is clean and professional. I have had Invisalign several times in the past, yet my teeth were still a mess. Dr. Tewari showed me how my teeth were crashing down on each other and urged me to fix them before I wore them down further. The level of detail and precision she applied to my case is unmatched. And I cannot believe how great my teeth look. She also does the cleaning herself and applies that same care to the routine work. As a patient of Philly Smiles, you can be completely confident that you will not be talked into unnecessary work, will not be overcharged, and that the environment is absolutely safe and professional. I cannot thank Philly Smiles and Dr. Tewari enough for the care I received during my time in Philadelphia. I will miss this practice immensely. Also, this is NOT the practice that has been shut down by the health department. That would NEVER happen at Philly Smiles.

Criminals. Stay away. Trust me…read more After our longtime dentist retired, we needed to find a new one. We chose Dr. Petchalonis because we wanted to support a local dentist within walking distance of our home. We were willing to forgo a sleek, modern office for the personalized care we expected from a sole practitioner. Unfortunately, we were completely wrong. This office is the epitome of mismanagement and poor communication. There's constant staff turnover, leading to frequent errors, including mismanaged appointments, incorrectly handled records, and improper billing. Worse, they perform unnecessary procedures and fail to provide clear information about insurance coverage. At my first appointment with Dr. Petchalonis, I was told I had multiple cavities that needed to be addressed, which was surprising since my previous dentist had found none. Despite my hesitation, the procedures were performed, and I was later billed thousands of dollars for work that my insurance didn't cover--without any prior notification. When I disputed the charges, they threatened to send me to collections. Dr. Petchalonis refused to even discuss the issue with me, claiming administrative matters were his staff's responsibility. Such predatory behavior is unacceptable. Avoid this office at all costs if you want to save yourself time, money, and frustration. There are far better, more ethical dental offices available.

I typically only leave food related reviews but I feel the need to warn others about this office…read more Chose this dentist because he was walking distance from my home at the time. The first visit I'm told I have 1-2 cavities. Fine. Had them filled. The next time I returned, I was told I had SIX cavities. I was astonished! But having just gone through a difficult pregnancy where I was vomiting all day every day, I thought, hmm, maybe it's related to that. After an extremely unprofessional experience with the front desk regarding scheduling of so called "needed" fillings, I decided to find another dentist. I decided to hold off on sharing notes from this office to ensure an objective assessment by new dentist. New dentist told me I had no cavities. Interesting. I was annoyed and wanted to leave a review at that time, but decided to let it be. I recently moved out of state and established care with a third dentist who has also told me I have NO cavities. This is more than aggressive dentistry from Petchalonis. This is unethical, money seeking behavior. 100% do not recommend. The other critical reviews on here are also accurate - from an old and dirty office to poor behavior from staff. Look elsewhere!

My first time going here after a recommendation from a friend! As a dentist hater, this was a…read morereally nice experience. I really liked the reach step of the way was explained to me and no services were forced on me that I didn't need. The dentist did my cleaning which I was a little surprised by but it is a small practice. The cleaning was a bit rough, my gums were sore for 2 days after but I really enjoyed my experience over all!

Dr. Andrea Cronin and her staff are amazing and so kind. The office setting is relaxing and…read morewelcoming. Dr. Cronin took excellent care of my father's dental needs, treated and corrected several extensive issues with the utmost care. Her patience in explaining treatment plans put my father at ease. We highly recommend this practice for your dental needs.