[Flatbush Location] I think these people do not know what they are doing. I came in for a routine…read moreeye exam but will not go back to them again. TLDR; I went there in person three times and still didn't get the right prescription, and twice they tried to bill me for $50 ($100 total) that I did not owe. FIRST VISIT: I paid a flat $75 fee. I have medical insurance but not optical insurance. The exam was very strange - quite fast and did not feel thorough at all. I've been getting eye exams for 35 years, and this was different than prior exams. Some parts seemed rushed or not present at all. I wore my glasses there but brought my contacts. Also, the person testing me when I had my glasses on banged some device against my lenses several times, no regard to the possibility of scratching the lens. I mentioned that I may need some light reading glasses It was my first time exploring this need (it's new). I was recommended to try some multi-focal lenses. I was advised that I need to test them in various light conditions and if they don't work then I may need to adjust. Unfortunatley, those were terrible. So I made a follow-up appt. Meanwhile, they mailed me a copay bill of $50; and the bill stated I had only paid $50 so far. In fact I had paid $75, and was told that covers the whole thing. I did not owe any copay. FOLLOW UP VISIT: I brought my bill with me to get the payment issue sorted. The front desk called someone from the back, who then told me, "oh just don't worry about it." Now imagine if I hadn't challenged this and just paid - they would have just gotten $50 out of me for no reason. I'm very sure there are people who do that. Between my first and follow-up, I found out from a friend of mine that you can wear near-sighted contacts and also have reading glasses that you wear over the contacts as needed. That seemed like a much better option to me. I came back in and asked if I can just get near sighted lenses and wear reading glasses as needed, and was told yes. But why wasn't that option presented to me in the first place? Part of their job is patient education and choice. When I was there, they did some optic testing again, which I stated I had already had done the prior week. The staff said it was like taking blood pressure when you see a doctor, they do it every time. That doesn't match any other eye experience I have had in 35 years, but I thought, well, maybe it's a new standard, whatever. However, he also did the whole series of exams before realizing that I was wearing contacts, and had me remove them, and then did it a second time. Why wouldn't he ask if I have contacts and then tell me to remove them before taking the measurements. I ended up getting the literal same prescription I had before I came in. But I know that's not right as I can't see as well. They ordered me a sample pair but I had to come pick it up. So I came by for a THIRD visit to pick them up. When I got home I realized that one of the samples was not the correct prescription. To get it right, I would have to go there a FOURTH time. I don't have endless time to keep going on errands so I just ordered the prescription they gave me. But now I regret this as I really think I need a stronger one. But I already spent my money for the year on their shoddy exam and on the lenses that are too light for me, so I'll just be a bit blind for another 9 months. After this third visit, I got a SECOND bill asking me for $50 copay for the second visit. Nope. This is a follow-up appointment. How are they charging me for this when it was a follow-up appointment? And not a medical appointment. I don't have eye insurance. I think they are probably charging my insurance plan as a medical eye exam for each appointment - even the follow-ups, hence the "blood pressure" optic tests, which is generating a copay. But they then aren't actually asking me for the copay when I complain. I was also told "not to give up" on multi-focals. Well maybe not, but I can't come back every week while you keep running my insurance. I have a job to be at. If I hadn't complained, I would have been out $100 for no reason. If I hadn't found out about how reading glasses work with near-sighted contacts from a friend, I would have just kept trying the multi-focals without a clue that there was a simple solution that worked well for me. Also, their bathroom is dank and weird. If people need to wash their hands and change out contacts, put a little table in there. I do not recommend this business and will not be back. Very disappointing as I live so close.

the clinician was fine but the business is poorly run. Never got a call back when requested, took…read moreforever to get a follow up appointment and when after a month-long wait my appointment was cancelled an hour before I was scheduled to go, hard to get in touch with a person and going by in person x2 during supposed opening hours the place was shuttered...and last but not least their system for appointment reminders is terrible...too frequent reminders and a broken link when trying to confirm the appointment.

I went in because the screw to my glasses fell off, leaving me with a pair of glasses in which one…read moreside was completely off. I came in, gave the front desk ladies my glasses. 5 minutes later when she returned, my glasses were back! Yay for vision! When I asked how much that would be, they told me it was free of charge Wow. Definitely not out just to get your dollar. Honest place.

My husband and I came here for our yearly check up. Dr. Tahir was amazing! We never felt rushed,…read moreand she explained everything in detail, making sure all of our questions were answered. The entire office had a friendly, welcoming atmosphere, and we didn't have to wait long to be seen. The young lady who performed our eye exam was also very kind and explained each step of the process clearly. Overall, it was a great experience, and I would definitely recommend this office to anyone looking for excellent eye care.

Went into Milan Optique and had a really good experience. Vlad helped me out and made the whole…read morething feel way easier than I expected. Shopping for glasses can get annoying fast bc after a while everything starts looking the same, but he was super helpful and gave actual honest opinions. Not pushy at all either, which I really appreciated. They also have a really solid selection. A lot of nice frames, but it still felt easy to look around and try stuff on without getting overwhelmed. Vlad helped me narrow it down and was really patient while I went back and forth more than i probably shouldve lol. Ended up leaving with two pairs I really love. Just overall a really smooth experience and I'd definitely go back.

Shady as hell. I booked my annual appointment and filled out several forms, which seemed odd since…read moreI was just there a year ago for my last annual appointment. Showed up for my appointment and the desk person told me that my insurance (Aetna) only covers standard eye exams every TWO years. I have never heard of this in a lifetime of getting eye exams. I said that this sounded wrong to me because every insurance plan I've ever had includes one eye exam per year--that's why they're commonly referred to as "annual" exams. The guy said, "Well, the doctor will still see you today, but you'll need to pay for everything upfront." I said that I won't do that because it defeats the purpose of having insurance. Of course at this point, they've already got my insurance. I didn't have time to call and check on my plan/policy there in the store; so I just left. Just checked, and of course my insurance covers one eye exam per year. Maybe it was just a mistake on their part, but it happens to be the type of "mistake" that is often used as a tool of insurance fraud. Awful.

Excellent customer service! Everyone was helpful and quite nice. Dr Amanda was friendly and seemed…read moreextremely knowledgeable. Got my hubby and I through our appointments fairly quickly. Will update once we get our lens and see how good they really are.

Came here for an eye exam because they accept VSP…read more Care Quality: 5/5 The optician was really great. She was friendly, informative and made the experience of getting your eye sight assessed a breeze. Office Experience: 2/5 Very meh. Maybe VSP insurance is crap but it seemed like you aren't really getting any value. You can either get an eye glasses exam or contact exam. Usually a contact exam covers eye glass prescription but not here. It's an additional cost. Compared to experience of a coworker, we overpaid greatly for contact lenses here. Bottom line: shop around to make sure you get the best deal.

I been going to establishment for over a year is the best ophthalmology specialist I encountered…read moreparticularly Dr. Evelvn Icasiano. She is an excellent doctor who explains everything in detail and most of all is so knowledgeable of her line of work. I had Narrowing of my eye angles non glaucoma and was addressed with laser. Now I go annually for yearly check ups. I am so grateful for this service

How often do you go to a Doctor Appointment, and you're treated exceptionally from the time you…read morearrive until you leave. Well, If you need to see an Ophthalmologist in Brooklyn and interact with a complete professional staff try "SmartEyeCare at 142 Joralemon St, Brooklyn, N.Y. Dr. Edward Rubinchik (Ophthalmologist), Gloreily, Samantha, Elena, Anastasia, Irida, Ria, and Irini, "THANK YOU" for the Professionalism, Respect, Courtesy, and Empathy that's always displayed. This Commendation, Well Overdue!!!!! The atmosphere is 'Warm and inviting'. It's a 'Calming" atmosphere. You are treated as an individual with an individual need(s). You are not rushed. Thank You Dr. Rubinchik and Staff. Hats Off!!! See You in 2025!

I can't stop loving Park Slope Eye!…read more Because of some of the other salty reviews here, I feel compelled to come back every year(ish) to update my review. I think this is my fourth year being a patient of Dr. Bazan, and I have had nothing but perfect interactions with Dr. Bazan and the Office Manager (I am making up that title - sorry if it's wrong) Aaron. My annual exam was a few months ago, but my aging eyes have been making it tricky to get my prescription just right with multifocal contacts. I went in for an adjustment yesterday, and in spite of my repeated attempts to let my people pleasing get the best of me and not be a bother, Dr. Bazan went to great lengths to fit me with several different lenses until we got the exact right balance to correct both my distance and reading vision. All with a smile and the same passionate commitment to my vision I have come to expect from the good doc. It's an e-mail only office, which I still love. Communicating digitally is so efficient, and I can expect a quick response during business hours. Aaron always answers my email questions about contact orders quickly, and even helped me find a good insurance plan to supplement my sub-par plan. I can't recommend this place highly enough!

I can't stop loving Park Slope Eye! Dr. Michelle Nemirovsky is an amazing doctor. Lovely service…read more Really easy to work with. Organized and efficient. Highly recommend!

Thank you Kenny for your exemplary service, I came in needing glasses fixed and their pay what you…read morecan afford option is very thoughtful and humanizing, wish more businesses were like this one.

Lady "J."(MS. Jessica), Janneta, Dave (Manager), James And Kenny, "THANK YOU"…read more A Sincere Word Of 'Appreciation' To An Outstanding Team/Staff At Fabulous Optical Located At 546 Nostrand Ave. It's Long Overdue. I've Been Going Tio This Location Since 2018. They Have Only Gotten Better! Even My Vision Appreciates Them. Lady "J" Was The First Person I Met Via Initial Phone Call And In Person Visit. She Always Goes Above And Beyond. Jessica and Jennetta Have Such A Compassion For People. The Chemistry Among The Staff Is 5Star! I Watched On Monday Afternoon (12/16/24) How Each Of Them In Their Separate Spaces And Functions Interacted With The Customers As Well As With Each Other As I Waiting To Be Served (Not Even A 2 Minute Wait). Thank You Jesscia, Jenneta, James, Kenny And Dave Who Make It All Worth The Trip To Fabulous Optical!

This is probably my third time coming to this office and I do have to say that Dr. Lazzaro is an…read moreamazing doctor. The only downfall is his staff and the waiting period. I was there a couple days ago and I had to wait for 45 minutes to see the doctor when my appointment was at 4 o'clock and I was there 10 minutes early so in total I was there for an hour. Then, Dr Lazzaro prescribed me a eyedrop to my pharmacy and told me that it would be covered by my insurance. 30 minutes later the pharmacy calls my phone and tells me that the eyedrops that he prescribed are not covered by my insurance. I had to call back in order for him to give me the correct eyedrops that is covered by my insurance and he did have a sample of the eyedrops at his office that he could've gave me while I was there just in case. My overall experience I wish that it went a lot smoother than it did because Dr. Lazzaro is a great doctor.

The staff are wonderful and knowledgeable. Dr Lazzaro took his time to evaluate and explain each…read morePretest for my ocular health. I am very happy with my prescription. Thank you for such great service!