Anna was incredibly helpful, patient, and knowledgeable while helping me select my glasses -- she…read moretook the time to answer every question I had and made the whole process smooth and enjoyable. I popped in at 1:00 PM and was pleasantly surprised to be able to pick up my glasses the same day at 5:00 PM. (Note -- turnaround time may vary depending on your prescription.) Professional service, great communication, and super quick turnaround -- I'm really happy with my experience and would definitely recommend this place to anyone looking for quality eyewear and excellent customer care!

I have purchased many pairs of eyeglasses, and have never had such a bad experience! I paid over…read more$1,000 out of pocket for my glasses. My eyeglasses made me extremely dizzy and nauseated. Their optometrist (who I saw two times and was late 40 minutes for my appt) did not know what the issue was. I spoke to another optometrist at a different company recently and he explained why I was having issues with my glasses. The optometrist at View Optical and the staff who I saw do NOT know how to handle progressive lenses. After my second appt with the optometrist, she sent me to a front office staff, and said he would help me resolve the issue. Joe tells me I have to select a smaller frame. I asked him how small, and he tells me he has to see it on my face??? Really??? There are sizes on the eyeglass frames! After trying on multiple frames and being told they were not small enough, Joe chose a frame and tells me it's the right size. He took it back to the optometrist who said it was STILL too big! The optometrist told me she would call the lab manager to get his opinion. Then I find out I have to come back AGAIN to meet with the lab manager! I was DONE at that point, but was told I had to meet with the lab manager first before I could receive a refund! I finally received a call from the lab manager (Joseph) and he said he understood my issue. I asked for a complete refund. It took nearly a month and a half, and hours of wasted time since ordering my glasses to get my money back. This review is for all who wear progressive lenses. Find a place where they guide you on the proper size frame to buy. A place where the optometrist understands how progressive prescriptions affect your vision and avoid a lot of frustration and wasted time.

Awesome awesome service and very knowledgeable people there…read more This my number spot to get my eyes checked and glasses. I live in San Ramon to drive all the way to Newark. That how good the doctor Judy Nguyen knowledgeable with current technology and nice patients with her customers

I was in town for Father's day and accidently sat on my glasses last night. My brother recommended…read moreI go to his eye doctor for a quick repair. I brought the frames and the screw with me. Even though I had no appointment, they still helped me out when I came in. Service was great. I signed a quick waiver. No charge! In less than 15 mins, Antonio, Genna, Noah and Brandon put a new screw in for me. They did a small file/cut to smooth out one of the edges for a more clean closer fit. Looks professional and my mom can't tell the difference. Thank you so much! I am super grateful! I'll definitely recommend Bella Eye Care to local friends :)

Doctor Tung is great, very knowledgeable and informative. She explained to me very well of what was…read moregoing on with my eye issues. The staff is all amazing, friendly and professional. They have a variety of frames to choose from but not too much designer brands. Inside is nice, clean and modern with good equipment. My glasses were ready when they said they would be and my prescription was very accurate. Great location with plenty parking. I called recently to get a copy of my prescription and they emailed it right away, very reliable service. My whole experience here was great

This was my first visit to this optometry and I had a fantastic experience overall. The staff was…read moreextremely helpful in explaining my insurance coverage and walking me through all available options. Dr. Tung is an outstanding doctor--highly knowledgeable and dedicated. She took extra time to ensure I fully understood my condition and the possible treatment options. She also examined our 8-year-old daughter and was wonderful with her. Our daughter genuinely enjoyed her eye appointment! The only downside was the limited selection of eyeglass frames. The only luxury brand they carried was Gucci, and even that had very few options. Despite this, I highly recommend Dr. Tung, she is one of the best in the Newark area!

Available appointments and the thoroughness of the exam. Easily got the next day appointment.read more

Tri-City Optometry is the gold standard for bad customer service…read more This review is written on behalf of my sister, who is hesitant to post under her own name because she recently purchased an expensive pair of glasses here and is worried about possible issues or retaliation if she needs repairs in the coming year. Dr. Shital Chatwani rushes through the appointment, speaks down to the patient, does not answer questions clearly, and becomes visibly impatient when questions are asked. The entire interaction felt less like a medical appointment and the clear priority seemed to be getting the patient out quickly and into ordering expensive glasses, rather than taking time to explain things or address concerns. It honestly felt like dealing with a businessperson more than a doctor. Unfortunately, the poor experience did not stop with the doctor. The overall leadership and culture of this office seems weak, and it shows in the behavior of the staff. There are many employees walking around, yet when customers have questions, they often say "I'm busy" and walk away without offering to find someone else to help. In a professional practice, you would expect at least a basic effort to redirect you to another staff member. That simply does not happen here. The staff appear selectively nice to people they are trying to secure business from but otherwise the service is consistently rude, rushed, and unhelpful. The overall attitude is 'take it or leave it.' Even when there is no problem, you are treated with disregard. If there is a problem, I would not trust this office to handle it with care or professionalism. There are many excellent optometrists who accept VSP and other insurance plans. I strongly encourage people to look elsewhere and consciously choose to support a practice that actually respects its patients.

The staff here is so friendly and helpful (except for a terribly cranky women LEE who works on…read moreSunday-avoid joking then)! Dr. Louie, the optometrist is kind, warm and very helpful. Recommend highly (just don't go on a Sunday)!

The Optometrist is highly skilled and accurate. He found an issue with my previous prescription…read morefrom a "high tech" optometrist which improved my night vision. They are on the expensive side for glasses but they are quality.

Staff here are always top notch and very helpful…read more Highly recommend if you are in search of a spot to get your eyes checked and some specs!

Great service and wonderful staff. Optimax- equiped. Dr Wong…read moreis very nice and courtious

Going to keep it simple, and short. Excellent in every way…read more Knowledgeable, but doesn't overwhelm with jargon. Pleasant, professional, friendly, and I didn't experience a bunch of up-selling or other annoying aspects, whatsoever. Made me feel at ease, and didn't waste time. Couldn't possibly have been a better experience. I don't enjoy writing reviews, but here I am because she's just that good.

I went to have my eye exam inside Walmart with Kathy Ng. Oh my goodness...Kathy Ng is THE BEST! If…read moreI could give 10 stars I would. Kathy is very thorough in her eye exam, she is personable & professional. Also very caring towards her patients!! ‍

I am a true believer in good customer service gets good review from me…read more.. I was able to get professional service from Corvision during my visit of getting the right frame that fits me well! Reasonably priced and prompt service. Will be back again next time! Highly recommended.

Came here to get a pair of glasses. Had my eyes checked by Dr. Lee! He was very good and was…read morethorough at the review of my eyes. I was able to use my VSP insurance here and ordered my glasses. Overall the staff is friendly and helpful. I will come back again for glasses or sunglasses.

It was my first time at Fremont Optometric Group and the process was so quick and easy! I booked an…read moreappointment the day before and showed up, was quickly checked in and did my initial exam with Marina. She was super sweet and Dr. Tracy Salgado eventually took over for my actual exam. She answered all the various questions I had and took her time to make sure we covered all the info that I came in for. The process was efficient, thorough and I wasn't pressured to purchase lenses like some of my previous experiences at different establishments. Overall, everyone I spoke to was super nice & down to earth so even though this is a bit of a drive for me, I'm definitely going to be returning for my yearly checkups and I highly recommend everyone to give this place a try!

If you want a frame that countless other customers have already tried on, this is the place to go…read more Even if you buy a luxury brand, they give you a cheap cleaning cloth instead of the official branded one. Want refund? Impossible.