Nobody had my prescription in stock but them. I called every Lens Crafter in the Bay area. Glasses…read morein a hour... They could keep their word. Everybody wanted to take weeks to get me my glasses although i had my prescription. Well one call to these ladies and I had my glasses the same day ready for my road trip so I can drive safely. Thank you so much...

Anna was incredibly helpful, patient, and knowledgeable while helping me select my glasses -- she…read moretook the time to answer every question I had and made the whole process smooth and enjoyable. I popped in at 1:00 PM and was pleasantly surprised to be able to pick up my glasses the same day at 5:00 PM. (Note -- turnaround time may vary depending on your prescription.) Professional service, great communication, and super quick turnaround -- I'm really happy with my experience and would definitely recommend this place to anyone looking for quality eyewear and excellent customer care!

Awesome awesome service and very knowledgeable people there…read more This my number spot to get my eyes checked and glasses. I live in San Ramon to drive all the way to Newark. That how good the doctor Judy Nguyen knowledgeable with current technology and nice patients with her customers

So lucky, I stumbled by! Dr. Judy is extremely friendly and knowledgeable. I was able to get an…read moreappointment on very short notice and she was very very helpful getting me contact lenses and explaining my eyesight and everything else in great detail. Glad to have found a great optometry team!

Doctor Tung is great, very knowledgeable and informative. She explained to me very well of what was…read moregoing on with my eye issues. The staff is all amazing, friendly and professional. They have a variety of frames to choose from but not too much designer brands. Inside is nice, clean and modern with good equipment. My glasses were ready when they said they would be and my prescription was very accurate. Great location with plenty parking. I called recently to get a copy of my prescription and they emailed it right away, very reliable service. My whole experience here was great

This was my first visit to this optometry and I had a fantastic experience overall. The staff was…read moreextremely helpful in explaining my insurance coverage and walking me through all available options. Dr. Tung is an outstanding doctor--highly knowledgeable and dedicated. She took extra time to ensure I fully understood my condition and the possible treatment options. She also examined our 8-year-old daughter and was wonderful with her. Our daughter genuinely enjoyed her eye appointment! The only downside was the limited selection of eyeglass frames. The only luxury brand they carried was Gucci, and even that had very few options. Despite this, I highly recommend Dr. Tung, she is one of the best in the Newark area!

I've been a loyal patient at Tri-City Optometry for the past 20 years, originally following Dr…read more Chatwani from her former office in Newark. My experiences have consistently been exceptional, which led me to transfer our care to her new location in Fremont. Two years ago, I encountered an unfamiliar situation regarding my eye exam and contact lenses for the first time. As I was new to the process, I felt a bit lost. After receiving my glasses, I decided to visit another optometry office for my contact lens prescription and exam to avoid the hassle of returning to Fremont constantly, especially since I live quite a distance away. However, I found that making the trip once a year for my family's check-ups was reasonable. Last year, my children, husband, and I had the pleasure of being seen by Dr. Young. She was incredibly kind and understanding, recommending that I consider both contact lenses and glasses during my visit. I appreciated her approach as it allowed me to take my time in making a decision without feeling rushed or overwhelmed. This year's experience exceeded my expectations. Just four days after purchasing new glasses, my daughter accidentally broke hers. However, Annel, one of the staff members, went above and beyond to assist us. Her kindness and attentiveness made me feel truly heard and valued. There was a moment where I contemplated switching to a different optometry office after two decades of loyalty, but after these recent positive interactions, I've decided to remain with Tri-City. I feel grateful not only for the wonderful care we receive but also for the improvements in staff that have made our experiences even better.

Tri-City Optometry is the gold standard for bad customer service…read more This review is written on behalf of my sister, who is hesitant to post under her own name because she recently purchased an expensive pair of glasses here and is worried about possible issues or retaliation if she needs repairs in the coming year. Dr. Shital Chatwani rushes through the appointment, speaks down to the patient, does not answer questions clearly, and becomes visibly impatient when questions are asked. The entire interaction felt less like a medical appointment and the clear priority seemed to be getting the patient out quickly and into ordering expensive glasses, rather than taking time to explain things or address concerns. It honestly felt like dealing with a businessperson more than a doctor. Unfortunately, the poor experience did not stop with the doctor. The overall leadership and culture of this office seems weak, and it shows in the behavior of the staff. There are many employees walking around, yet when customers have questions, they often say "I'm busy" and walk away without offering to find someone else to help. In a professional practice, you would expect at least a basic effort to redirect you to another staff member. That simply does not happen here. The staff appear selectively nice to people they are trying to secure business from but otherwise the service is consistently rude, rushed, and unhelpful. The overall attitude is 'take it or leave it.' Even when there is no problem, you are treated with disregard. If there is a problem, I would not trust this office to handle it with care or professionalism. There are many excellent optometrists who accept VSP and other insurance plans. I strongly encourage people to look elsewhere and consciously choose to support a practice that actually respects its patients.

Great location, very intimate! Love all the doctor's knowledge and info. Would definitely come back…read moreand recommend everyone here

My family and I have been loyal patients of Dr. Nguyen for many years. She is truly exceptional,…read moreproviding compassionate care and outstanding service. She has been there for our family with all of our eyewear needs, and we highly recommend her as a great family eye doctor. She is honest and kind, always prioritizing high-quality care.

The staff here is so friendly and helpful (except for a terribly cranky women LEE who works on…read moreSunday-avoid joking then)! Dr. Louie, the optometrist is kind, warm and very helpful. Recommend highly (just don't go on a Sunday)!

The Optometrist is highly skilled and accurate. He found an issue with my previous prescription…read morefrom a "high tech" optometrist which improved my night vision. They are on the expensive side for glasses but they are quality.

Staff here are always top notch and very helpful…read more Highly recommend if you are in search of a spot to get your eyes checked and some specs!

Great service and wonderful staff. Optimax- equiped. Dr Wong…read moreis very nice and courtious

Going to keep it simple, and short. Excellent in every way…read more Knowledgeable, but doesn't overwhelm with jargon. Pleasant, professional, friendly, and I didn't experience a bunch of up-selling or other annoying aspects, whatsoever. Made me feel at ease, and didn't waste time. Couldn't possibly have been a better experience. I don't enjoy writing reviews, but here I am because she's just that good.

I went to have my eye exam inside Walmart with Kathy Ng. Oh my goodness...Kathy Ng is THE BEST! If…read moreI could give 10 stars I would. Kathy is very thorough in her eye exam, she is personable & professional. Also very caring towards her patients!! ‍

I am a true believer in good customer service gets good review from me…read more.. I was able to get professional service from Corvision during my visit of getting the right frame that fits me well! Reasonably priced and prompt service. Will be back again next time! Highly recommended.

Lots of selections for designer brands like TF, Gucci, Prada, Tiffany & Co. They also carry many…read moresporty brands such as Oakley, Maui Jim, and RayBan. Their eye exams offer different type of imaging for the eyes. Really cool!

Their support during an emergency . Mariya was exceptional taking care of the order and following…read moreup .

We came here for the doctor and doctor is amazing and they have good collections but the person at…read morethe front office can compensate for all good things. The person at the front desk feels she can yell at customers and treat them bad and hardly is polite. I wish she learns to treat customers. I think her name is Artika. I wish this complaint is taken seriously, as we love the doctor but I am hesitant to go becoz of this front receptionist.