We were referred by Rudy Gutierrez to Ivan. He is amazing at what he does!…read moreHe was courteous, knowledgeable and patient. He made our experience a great one. We hope he gets all the credit and acknowledgements he deserves. We will definitely recommend our family and friends to Ivan.

Where to begin!!!…read more This dealership is probably the most grimiest of all dealerships. Went in a few weeks ago to purchase a Z06. After inspecting the vehicle they were trying to sell, it had numerous body alignment issues it was quite embarrassing . Walked out as the vehicle was not what I wanted . Received a call today for a Z06 they received with a listed msrp of 123k and change. After asking for an out the door price, they were trying to sell it for 138k!! Ridiculous as these vehicles are not selling and going down in price. They text me a few hours later and then tell me the best they can do is 130k. Unreal. I've visited numerous dealerships. This is by far the greediest and grimiest of them all. DO NOT COME HERE TO PURCHASE A CHEVROLET!!! THEY WILL TRY TO TAKE ADVANTAGE OF YOU AND MAKE YOU FEEL YOU ARE GETTING A DEAL OF A LIFETIME. DO NOT FALL FOR IT!!!!! THIS PLACE IS HORRIBLE!!

If you are looking for a mechanic with genuine honesty and integrity, ask for Matthew at Top…read moreAlignment. ​I came in dealing with persistent brake pedal issues after another shop tried to push an expensive master cylinder replacement without a proper inspection. Matthew took the time to do things right. He test-drove my car, thoroughly inspected the pads, rotors, calipers, and master cylinder, and gave me straight answers. Instead of upselling me, he confirmed the major components were solid and recommended a cost-effective brake bleed to clear out trapped air first. ​He didn't manufacture false urgency, charged an fair price, and put my safety and best interest first. Finding a mechanic with this level of transparency is rare. Matthew has earned my respect and future business--highly recommended!

I had a great experience with Top Alignment in Ontario! Their customer service was excellent--they…read morewere very patient, informative, and took the time to explain everything to me without making me feel pressured. Their pricing was also very reasonable, but what I appreciated most was their honesty and willingness to work with me. I had put down a deposit for a wheel bearing, but after finding out that the repair would actually be covered under my vehicle's factory warranty, they worked with me to get my deposit back. That really says a lot about their integrity and commitment to doing right by their customers. I truly appreciate the great service and honesty. Thank you Matthew & B! I would definitely recommend Top Alignment to anyone looking for a trustworthy and reasonably priced shop!

Our experience here has been excellent. We purchased both our 4Runner and our Toyota Sienna with…read moreJohnwill, and he was amazing throughout the entire process. He explained all the options clearly, was extremely helpful, and worked with us to get a great deal. I've attached his card so others can reach out to him directly for better pricing and a smooth experience.

Great experience at Claremont Toyota! Everyone was very nice, helpful, and patient throughout the…read morewhole process. Tigran helped us the most and made everything easy for us. He answered all of our questions and made sure we felt comfortable with everything. We really appreciate all his help and would definitely recommend asking for Tigran if you're looking for a car! Also, thank you to Edgar for helping us with all the paperwork and to Chris for taking the time to help us and explain everything clearly. We're very grateful for everyone who helped us get a car for my mom. We truly appreciate it, thank you!

Carmen on the cash register has worked there for over 20 years, and offers great customer service…read morewith a smile. I'm no longer taking my matrix, or F150 Super Crew to Chino Hills Car Wash by Bravo Burger, or Express Wash by Sam's Club, now that I've tried Grand Car Wash... I got the hand exterior wash only on my truck for $10.99 (plus $2 tip) Next time, I will try their Wednesday special for $17.99 full service with free seal wax?

I wanted to give this place a fair review because the staff working on the vehicles seemed friendly…read moreand did a good job with what they had to work with. The main thing I noticed is that the property could use a little more attention when it comes to overall presentation and the customer waiting experience. Even a few small improvements to make the area feel cleaner and more comfortable would go a long way. I also noticed the sign stating that they recently stopped offering cash back for guests who want to tip the staff. I thought that was a little unfortunate, especially since the employees are doing a lot of hands-on work and some customers may not carry cash. The wash itself was okay, but I felt the final result coming out of the tunnel could have been a little better. The employees did their part, so this may simply come down to equipment, maintenance, or the overall wash setup. I always like supporting businesses that provide jobs and employ local people, and I don't mind paying more for a full-service wash when the overall experience is there. For me personally, though, I'm not sure I would return. I would probably choose an express wash next time and take care of the finishing touches myself. Overall, there is definitely potential here. A little more attention to the property, customer experience, and the tools available to the staff could make a big difference.

Called to get information about the vehicles as I was super interested. Clint NOT ONLY picked us up…read morefrom our home, he bought us something to eat and also got my daughter into a vehicle, with a low payment. We were in & out very fast. Clint couldn't have been more accommodating and his customer service was superb. We HIGHLY recommend this place!!!

Very easy to work with! We bought a car from him and he went above and beyond to make sure it was…read morein good condition and fixed things for us! He is an honest old school gentleman who stands by his word. I highly recommend him. Thanks again Clint

The buying process was smooth... an easy handshake deal and a quick drive off. One of the best…read morevehicles I've ever owned, and honestly, I should have bought one a long time ago. A few little tips.... they have airport storage that you can book 48 hours in advance, and a car wash service too. Pretty cool amenities to throw on top of a great vehicle. My better half will be in the market soon... we will be going by for our next Mercedes for her!

For a bit of background, I have previously purchased two Mercedes-Benz vehicles from this…read moredealership and had positive experiences with both transactions. Unfortunately, my most recent experience completely changed my perception of the dealership. Last weekend, I visited Mercedes-Benz of Ontario intending to trade in a midsize hybrid that I had been using for work and purchase a pre-owned Mercedes-Benz EQS. During the process, the salesperson asked what I expected for my trade. I explained that I simply wanted them to match the offer I had already received from CarMax. When their trade-in offer came back approximately $4,000 below the CarMax offer, I expressed that I wasn't satisfied with the valuation. A sales manager then came out to speak with me. During our conversation, he questioned whether I had actually received the CarMax offer and stated that he had access to a system that should reflect it. He continued to challenge the validity of what I was telling him until it was established that my CarMax offer had been received online. At that point, the issue was no longer the $4,000 difference in trade value. Dealerships are entitled to value a vehicle however they choose, just as customers are entitled to decline an offer. What I found unacceptable was having my honesty questioned over a straightforward trade-in offer. After previously purchasing two vehicles here without issue, I expected the same level of professionalism and respect I had experienced in the past. Instead, I left and decided to spend my money elsewhere. Losing a repeat customer who arrived prepared to purchase another Mercedes-Benz over a disagreement of a few thousand dollars is one thing. Making that customer feel as though he is being accused of lying is another. Unfortunately, this interaction fundamentally changed my opinion of a dealership I had previously regarded very highly.

Quick, fast, and easy, Javier came same day and made cash offer right on spot, would call him again…read morenext time, two thumbs up.

Best car selling experience! If you need to sell your car and want a fair & hassle free experience,…read morethis is the way to go. We called Javier in the afternoon he gave a price for my Tesla Model Y over the phone and by the evening came by to my house with his wife Abby with the check and to pick up the car! The price was fair and more than I was being offered for a trade in. Javier was referred to us by friends and neighbors that also had great experiences. They can also assist with buying vehicles, if you have something specific in mind call them and they can help you out! Will even deliver the car to you. New way of doing business that makes sense! Who has time to haggle for hours at a dealership?!

Reza is amazing. Thank you MR REZA…read moreWe had a great experience and Covina ford could not help us.

I don't typically have much to say about my experiences with dealerships, but today's experience…read morewas so frustrating and demeaning that I feel compelled to share it. I had a three-year lease that was due to be returned on September 5. I called the dealership in advance and scheduled an appointment for September 4 at 6:00 p.m. I was specifically told that appointments were required after 5:00 p.m. When I arrived for my scheduled appointment, I was informed that the department in charge of leases had already gone home for the day. Despite having an appointment, I was told I would need to return on Monday, September 7, and that someone would be available to assist me with the lease return. When I returned today, I was greeted by a young woman at the front desk who kindly asked if I needed assistance. I explained that I was there to return a leased vehicle, and she directed me to "Mike." Unfortunately, my interaction with Mike was extremely frustrating. Almost immediately, I was told, "There is no one who can help you today." I explained that I had specifically been told on Friday that I could return the vehicle today. Mike responded, "I don't have anyone from finance today." This was confusing and frustrating, particularly because I had been assured that someone would be available when I returned as instructed. What made the situation even more uncomfortable was the way I felt I was being dismissed rather than having someone take a few minutes to determine whether there was a solution. I was left with the impression that my time and my concerns were not important enough to warrant even a minimal effort to assist me. As I was leaving a worker named Simon overheard how upset I was and said he would help me with my paperwork to end lease and that it would only take him 15 mins to complete. Thank you Simon! I went back inside and waited for Simon only to receive a very confused expression by Mike as if wondering why I was still there. The experience became even more upsetting when I witnessed another customer walk in shortly afterward, ask for the finance department, and be told, "Yes, ma'am, they will be right with you." I left the dealership feeling dismissed, embarrassed, and as though I had been treated as an inconvenience. I also couldn't help but wonder whether my age played a role in how I was treated, which made the experience even more upsetting. I understand that I may be young and may be perceived as naive or inexperienced but the way I was treated today was definitely not expected. What I did expect, however, was clear communication, professionalism, and a genuine effort to assist customers especially when they have followed the dealership's instructions and made an appointment in advance. After three years of being a customer, I expected a much better experience when returning my leased vehicle. Unfortunately, today's interaction left a very negative impression and has seriously affected my willingness to return to this dealership in the future.

Wait time was minimal. Comfortable place to sit n wait. My…read morecar hasn't been this clean in years. Great value too!

My son took his track to get clean today and it's still very dusty inside. The floors are still…read moredirty.