I recently purchased a Silverado 1500 ZR2 Duramax Diesel from Ivan at Orel Hershiser Chevrolet in Chino, and I couldn't be happier with the entire experience. From the moment I walked into the dealership until I drove off the lot, everything was handled professionally, transparently, and without any pressure. What stood out most was Ivan's honesty and straightforward approach. The pricing was upfront, the negotiations were hassle-free, and there were no surprises along the way. Instead of spending hours going back and forth, Ivan focused on finding the right truck and the best overall value for my budget. In fact, he was able to help me lower my monthly payment while getting me into a significantly better truck than the one I previously owned. The Silverado 1500 ZR2 Duramax Diesel has exceeded my expectations. The ride quality is exceptional, the Duramax diesel delivers impressive torque and fuel efficiency, and the truck is packed with advanced technology. Features like the large infotainment system, premium camera views, driver-assistance technologies, off-road capability, and connectivity options make it feel like a major upgrade in every way. The combination of comfort, capability, and technology makes this truck an incredible value. Ivan took the time to thoroughly explain all of the features, answer every question, and ensure I was comfortable with the technology before leaving the dealership. His product knowledge was outstanding, and it was clear that he genuinely cared about making sure I was satisfied with my purchase rather than simply making a sale. If you're looking for a new vehicle and want an easy, transparent, and enjoyable buying experience, I highly recommend asking for Ivan at Orel Hershiser Chevrolet. I truly feel like I received the best value possible, a better vehicle than I expected, and customer service that went above and beyond. I'll definitely be recommending Ivan and the dealership to friends and family, and they'll have my business again in the future. Thank you, Ivan, for making this one of the best vehicle purchases I've ever made! read more

Upsetting experience with Orel Hershiser Chevrolet (formerly MK Smith Chevrolet). I purchased my 2025 truck only 6 months ago, and trying to get help has been extremely frustrating. I called multiple times throughout the week and never received a return call. Since no one responded, I finally stopped by in person, only to be told to come back Monday. As I was leaving, an employee named Charles knocked on my window. After I explained how upset I was that no one would return my calls, he asked, "Why don't you just trade it in and get rid of the problems?" Keep in mind, this is a 2025 truck that I just purchased. He then told me to call him if I wanted to "downgrade." The whole interaction felt incredibly unprofessional and dismissive instead of actually helping resolve the issue. Very disappointed with the level of customer service and what this dealership has become since the transition from MK Smith. read more

Where to begin!!! This dealership is probably the most grimiest of all dealerships. Went in a few weeks ago to purchase a Z06. After inspecting the vehicle they were trying to sell, it had numerous body alignment issues it was quite embarrassing . Walked out as the vehicle was not what I wanted . Received a call today for a Z06 they received with a listed msrp of 123k and change. After asking for an out the door price, they were trying to sell it for 138k!! Ridiculous as these vehicles are not selling and going down in price. They text me a few hours later and then tell me the best they can do is 130k. Unreal. I then received another call and told the best they can do is 126k. How do you start at 138k out the door and end up at 126k? Yeah, we're not being greedy..... I've visited numerous dealerships. This is by far the greediest and grimiest of them all. DO NOT COME HERE TO PURCHASE A CHEVROLET!!! THEY WILL TRY TO TAKE ADVANTAGE OF YOU AND MAKE YOU FEEL YOU ARE GETTING A DEAL OF A LIFETIME. DO NOT FALL FOR IT!!!!! THIS PLACE IS HORRIBLE!! Even if I got the car for 120k, at this point, I would not give this place a penny of my money. THIS IS WHAT GIVES ALL DEALERSHIPS A BAD REPUTATION!! read more

Always get my services dome here at MK smith Chevrolet not they got a new owner service reps still the same good service only negative the oil change tire rotation went up 60.00 that's why they only getting 3 stars read more

The service department worked quickly and diligently to complete the safety recalls on our truck. I was given a courtesy shuttle ride home and Alfred, the driver, was very polite and friendly. I would recommend this Chevrolet dealership. read more

I Stopped by MK Smith Chevrolet (now Orel Hershiser Chevrolet) to take a look at trucks for sale. I met with Jose Vasquez and the owner himself LA Dodgers legend Orel Hershiser. Both were very helpful and genuine. I have been a Dodger fan my whole life, so it was an honor to meet Orel. Took a look at a beautiful Corvette in the showroom, a Pre Owned Toyota Tacoma and Chevrolet Colorado. Test drove the Tacoma, and spoke to Jose in length about the truck, and various other Chevrolet models. At no time did I feel like he was rushing me, or that I was wasting his time. The dealership has a great vibe, and looks like a great place to buy a vehicle from. Now the hard work, talking to my wife about spending money....we'll see how that goes. Thank you Jose and Mr. Hershiser for taking the time out of your day to personally show me That this dealership is a part of the community and can be a trusted place to buy a vehicle from. And I'm not just saying all this because i'm a Dodger fan. read more

Orel Hershiser Chevrolet - My dream corvette and my dream accessory. - Car Dealers Near Me - Chino, California

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I have been to several dealers in my time. I have to say these guys got the rhythm to the perfect beat. They didnt force what they wanted, they took every single thing i asked for and did not sway with a side recommendation or temp me with a different vehicle, the typical things that other dealerships try.. no games at all. My situation was very unique and they made it work....flawless. Tristan Edmonds, Lorenzo, and the other guy with the black longsleeve button up shirt ..lol cant remember his name, great team. I will be recommending anyone i know to go and checkout the dealership. 100% satisfaction. read more

Orel Hershiser Chevrolet - Awww yeah!!!!! Thnx Tristen. @yourcarguytristen - Car Dealers Near Me - Chino, California

Tristen was AMAZING and made our process quick, smooth and efficient. So grateful for our experience here with him and his team. Highly recommended this dealership for honest and knowledgeable service. read more

Jose was great. He found the car that was a perfect fit. He made sure that we got the best deal on what we needed. He also followed up to see if we needed anything. I would recommend going to see Jose at MK Smith. Stacie was also great. read more

Orel Hershiser Chevrolet - My awesome new trailblazer!! - Car Dealers Near Me - Chino, California

Fastest and smoothest process I have ever experienced at any dealership ! After shopping for weeks for a family car at different dealerships I came across Orel Hershiser Chevy , I want to give Lorenzo and Jordan a huge thank you for making this process smooth and easy. I found the car online I reached out Lorenzo and Jordan helped my wife and I get into a brand new 2026 Chevy Tahoe RST . We did all negotiation and paperwork work over the phone they even offered to bring me the truck all the way to my home in Los Angeles but since my wife wanted a pic with a bow we drove to Chino. Truck was washed and had a full tank by the time we got there I was in and out of the dealership in less than an hour. If you ever go to Orel Hershiser Chevy as for Lorenzo or Jordan read more

on May 6, 2026, I wrote a bad review against Orel Hershiser Chevrolet previously MKSMITH Chevrolet, for some reason my chevy traverse wasn't functioning right I got frustrated with the situation and wrote the review, the same day I wrote the review Mr. Don Harshfield the supervisor contacts me and was very helpful he told me to take back the car to the dealer. today June 9, 2026, Jaylan Bates is a very helpful person he helps me to log in into me google account. My car know is running perfectly, is fix thanks to the technician and management they took care business. I apologize for the inconvenience and thank you for you great work and customer service. read more

Alfred was very safe and pleasant on shuttle to my house and back Jaylan my service advisor was very informative and helpful with my 2016 Chevrolet Colorado I will always do my service at Orel Hershiser Chevrolet read more

Luke K. and Jorge V. helped me and my friend out with getting a 2019 Jeep! They were so helpful with answering questions and solidified our choice in picking this car! They even offered us snacks and coffee! We test drove the Jeep as well! Lorenzo was the best too! Thank you Orel Hershiser Chevrolet! read more

Had a great experience with Hershiser Chevy dealership. We worked with Luke, Lawrence, and Stacy. They all were very knowledgeable and kind. Would most definitely recommend purchasing your next car here. read more

Do not take your vehicle here for any heavy mechanic work. They had my truck for four weeks and did not perform any repairs. The original estimate was two weeks. After four weeks I picked up my truck with a lifter tick and towed it somewhere else. Their heavy line repairs take months. read more

MKsmith Chevrolet in chino central Ave sucks i've been going there for many years and the head Mechanic was Gary they ruined my truck I am very disappointed I brought my car in the first time my Chevy 2005 Chevy Silverado. cause it was making a noise the steering wheel and the front so I brought it in and they told me it's the right opinion needs to be changed and I always bring it to the dealer because I like original parts and you of course, because that's what dealer does and then Gary called me and said that the mechanic wants me to come back to show him where the noise is coming from I was like suspicious because if the mechanic doesn't know where the noise is coming I didn't understand he's a mechanic and he doesn't know he's asking me to go down there to the dealer to show him where the noise is coming from anyway I went down there he said okay I showed them he wrote in the truck with me and I showed them where the noise was from and then they told me that the opinion needs to be changed. They changed it. They called me back that the car is done I went to take it and it was worse. It was making noise and shaking every time I turn the steering wheel left or right and then I took the car back and they told me oh maybe the rack opinion is the defected. They kept the car again for another week and they changed the rack opinion again I guess they said they kept telling me stories anyway now Gary is telling me that the Wikipedia they put is an old one it's refurbished. How am I paying all that money to come to the dealer to get a original part and new part? That's what the dealers are for and they're putting a refurbished rack opinion what I'm thinking it took three weeks what they're doing they're taking my opinion the original one and taking it to refurbished then bringing it back and they're using my opinion to refurbish it and putting it back and another thing the major thing is why was why was I not informed before they put a refurbished Wikipedia why didn't they tell me that they called me and said hey Maral we can't find a new rack opinion would you be okay with a refurbished one? They just put it without asking me so now I want my opinion the original one back on my car and I want my bunny back. read more

Took my car in for an oil change and they had it for 3 days and never did an oil change. They said I brought it in for an oil leak. I made an appointment for an oil change. I asked them to check because it was leaking a little bit of oil then they called me to tell me there was no leak that it was just residual from the last oil change Then I called them and they didn't even care at all and so rude. So be very careful if you go there cause they don't seem to give a shit. read more

Customer service is the best! Been utilizing MK Smiths services for 4 years now. Every time I stop by is a great experience. Knowledgeable staff, great prices and everyone is friendly. read more

I never leave a bad review but ... First of All, All staff were nice and polite except Sales Manager - Rafael Huerta I leased a 2025 Chevy Equinox EV last Sept. (before Tax Credits end) The deal we negotiated did not include tax credit and asked me to claimed it when filing tax return; However, they did not file "time-of-sales report" to IRS, so my tax form was rejected. I went to the dealership again to seek some assistance, every staff was helpful until Rafael showed up, He insisted that he only do it when the deal is purchasing (which is not true based on GM official announcements) and he even tried to fool me with residual adjustment from bank (leasing company) to absorb the tax credit and all sort of excuses, when I tried to correct him and asked for his business card, he just turned around and walked away, very rude and unprofessional. Later, the staff told me that he (sales manager) was the one who supposed to file "time-of-sales report" to IRS before financing dept. finalized the deal I have been with MK Smith Chevrolet since 2016, but with this kind of attitude and service, I will not go back or recommend this business to others ever again read more

went in with the intent of only looking and getting some numbers so I can go home and do my financial numbers but IVAN and crew got me what I was able to comfortably afford and I drove away with my dream truck . I can't thank you guys enough I am so happy with my purchase read more

Everyone was pleasant, kind, and welcoming. Will be coming back for my oil changes in the future. Thank you MK Chevrolet

Ivan and team are amazing. They made us feel at home open about the process. Explained a lot very friendly. They never made us felt pressured. The entire staff was fun very good environment. Explained a lot of truck we ended up buying. Will be telling people to go here. read more

Very professional super friendly Ivan sold us an amazing truck an amazing deal Definitely going there again for my future vehicles