I had an amazing experience working with John Will and his team! I came in with a 575 credit score and honestly didn't think I would get approved, especially for the car I really wanted. To my surprise, John worked incredibly hard and was able to help me get approved for a brand-new 2026 Toyota Camry Hybrid with zero down payment. I still can't believe it! John was professional, honest, patient, and kept me informed throughout the entire process. He never made me feel judged because of my credit and truly went above and beyond to help make my dream of owning a new car come true.I also want to give a special thanks to Finance Manager Marcos. He was very helpful, understanding, and took the time to explain everything clearly. He worked hard to find the best financing option for me and made the entire process smooth and stress-free. If you have challenged credit or think getting approved is impossible, don't give up. I highly recommend seeing John Will and Marcos. They genuinely care about their customers and will do everything they can to help you drive home in the car you want. Their customer service is outstanding, and they truly work hard for every customer. Thank you again to John, Marcos, and the entire team for making what I thought was impossible happen. If you've been turned down before, have less than perfect credit, or think getting approved is impossible, don't lose hope. Go see John Will. They will work hard for you, treat you with respect, and do everything they can to help you get the vehicle you've always wanted. They don't judge your situation, they work to find solutions. I absolutely love my new 2026 Toyota Camry Hybrid and couldn't be happier with my experience! read more

Claremont Toyota - Car Dealers Near Me - Claremont, California

Amazing service department!! Tiffany my service advisor made sure my service visit was a prompt and timely one. She explained clearly what my 2026 Crown Toyota needed and send me on my convinced that I would return with my car again. Great job service department!!!thank you Tiffany!! read more

Stopped by on Saturday, 7/11/26 to service my car (my dad went with me). We ended up going and waiting at another building that they have (I think they are renting). This 'new' building is typically for customers who have less than 60k miles. The OG building is for the lather. The lounge at the new building is massive. There is a new coffee machine which look different than the one in the other lounge, I honestly didn't like it since you would have to add sugar and creamer yourself. The other machine was made perfectly the way it is. Overall a great space for individuals like myself to get some work/studying done (FREE AC, OUTLETS) read more

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Dear Customer Relations/Management, I am writing to formally report a very upsetting experience I had at your dealership on August 10, 2026, regarding my scheduled appointment at 12:30 PM. My appointment was for an oil change and to have my vehicle inspected because I was also having concerns with the brakes. I wanted to make sure my vehicle was safe. I also asked whether rental vehicle services were available because I needed transportation while my vehicle was being serviced. The advisor who assisted me identified himself as Berny, although I was not given his last name. From the beginning of our interaction, his attitude toward me was rude, dismissive, and unprofessional. I also requested assistance in Spanish for my husband. Berny made it clear that he did not want to speak Spanish. I explained that my husband was more comfortable communicating in Spanish. I found his response extremely disrespectful, especially because he had already been speaking with me. I felt that we were being treated differently because of the language we speak. When I asked to speak with a manager, Berny told me that there was no manager available for the service department because they were in a meeting and could not help me. During the conversation, he became argumentative with me. He also made a statement along the lines of, "Do you want service, yes or no? If not, I will take the number they gave you away." At that point, my husband overheard the entire conversation because he was on speakerphone. Based on the way Berny was treating me, we no longer felt comfortable having him assist us with our vehicle. I was simply trying to get my vehicle inspected and serviced, yet the interaction became unnecessarily stressful and confrontational. I then spoke with another employee and was informed that there was someone in Customer Relations named Angie. Angie was extremely helpful. She assisted me through the process and was able to get me a rental vehicle without any issue whatsoever. I want to specifically thank Angie for treating me with professionalism and helping resolve the situation. This experience was very disappointing and stressful for me. I have purchased several vehicles and have never experienced this type of treatment before. I understand that employees may have difficult days, but the way Berny spoke to me and handled the situation was not acceptable. I am asking that this incident be reviewed and that Berny's conduct be addressed appropriately. If this is how he treats customers who are simply asking for assistance, I believe management needs to be aware of it. I am not asking for special treatment. I expect to be treated with basic courtesy, respect, and professionalism, regardless of what language a customer or their family member speaks. I appreciate Angie for helping me when I needed assistance, but I believe Berny's behavior should be reported and investigated. I would also appreciate a response from management regarding how this complaint will be handled. My 1star is for Breny, my 5 star is for Angie excellent customer service. Thank you for taking the time to review my concerns. Sincerely, Dr.Liz Giron read more

Poor customer service, advisor, Bernie and even worse customer relations manager Angie will give you the run around and tell you the "process" instead of being up front. It's starts with the leadership and it's the blind leading the blind with Angie. Do not bring your car here for maintenance. It's worth it to go to another dealership that will be honest. You can't trust them. Now I know why they kept calling to get us in, they are hurting for business. Pick up was even worse Cashiers obviously aren't trained or care about their job. They just expect you to pay and sign and when you ask a question about the paperwork they play dumb and say go as your advisor. Seems like no one there knows what's going on or even cares. All around terrible dreadful experience worse than waiting at the dmv. Waste of time. Learned the hard way, save your money and energy somewhere else. read more

I scheduled my first oil change at Claremont Toyota after seeing a promotion online: 3 oil changes for $119. I called ahead to confirm it applied to my car. The person on the phone (Brenda or Belinda) said yes, there was no time limit - could be used as long as I went to Claremont, it was tied to my VIN, and I just needed to come in person to purchase it. She scheduled my appointment without mentioning I should go to the express service area instead of the main service desk -- so I wasted time driving to the wrong building. When I made my way to the express building, Paolo greeted me after a wait. As soon as I told him I was there for the promotion, he said, "I don't think your car qualifies." He checked his system and confirmed it was because of the oil weight (0W-16). But the fine print on the $119 coupon I was emailed only excluded Supra and 0-8w oil vehicles -- neither of which applied to my vehicle. There was another coupon in the same email which explicitly mention that different oil weights would cost extra, but that was a different promotion. Paolo admitted the exclusion should have been on the $119 coupon but wasn't, then blamed the call center for not informing me. He offered no solution and made no attempt to honor the promotion. He just deflected responsibility. To make matters worse, Paolo had my full name on file but referred to me only as "Sir" the entire time -- "Sir, this," "Sir, that," "Sir, I'm sorry," "Sir, the car is around the corner." It was completely impersonal, like I was just another number to him. Other dealerships I've been to actually use your name. Here, I felt like a transaction, not a customer. On the positive side, the service itself was quick -- just under an hour from when I pulled in, which is faster than many other dealerships. But the misleading coupon, lack of transparency, blame-shifting, and impersonal treatment overshadow that. First impressions matter, and this one left me feeling misled and undervalued. I'll be taking my business elsewhere. read more

I picked up a brand new 2026 Toyota Corolla XSE and I want to thank Johnny Vargas for assisting me. Great customer service read more

Claremont Toyota - Car Dealers Near Me - Claremont, California

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I had an excellent experience at Claremont Toyota thanks to Tigran. He was professional, patient, honest, and genuinely treated me like family. As a woman shopping for a car on my own, I especially appreciated the knowledge and guidance he shared throughout the process. Everything was smooth and efficient, and he even made sure my car was freshly washed and detailed before I left. Tigran is truly one of a kind and a pillar in the world of sales. I highly recommend him and Claremont Toyota. Tell him Celene sent you! read more

Claremont Toyota - My brand new car! - Car Dealers Near Me - Claremont, California

LIFE HACK! Buy a used NON-Toyota from this location, engine will break down 3 months in, but you get to drive a brand new Toyota as a loner. I will hit my year mark end of October this year and so thankful Toyota is taking care of me. Get to drive a brand spanking new 2026 Camry for the price of an 8yr old beater! They have no idea when my car will be fixed but hey I get to put miles on their loaner, have a way to get around & looking good while I do. read more

I've been coming here for my regular oil changes over the past few years, and this visit was no different. The service process has always been straightforward, and I appreciate having a place I can consistently return to for routine maintenance. Plus, one of my favorite things after these appointments is how much smoother my car always seems to drive afterward :) read more

Claremont Toyota - Car Dealers Near Me - Claremont, California

Olive aka Olivia took great care of me & LaRary, she's now my go to. I love her personality & professionalism.

I made an appointment for 10:15am, after I arrived I was directed to another service building across the street where there's a huge sign "Express Service ". After I pulled in at one of the 2 lanes for check in, I was just sitting in my car, no one came no moving forward with the line, 40 minutes later, there were still 4 cars in front of mine, this is ridiculous!!!! What's the point of making an appointment and what is that "EXPRESS CHECK IN" "EXPRESS SERVICE" signs for? Based on my previous experience, there would be another 3 hours of waiting for service to be done, so I left after 50 minutes of waiting for nothing. Really don't wanna waste my time, never come back here again. read more

Claremont Toyota - They should take out this ridiculous sign - Car Dealers Near Me - Claremont, California

I recently went to purchase a brand new car at Claremont Toyota. JOHN WILL was supper helpful on our visit and showed us every car we wanted to see. He answered every question we had and made sure we got the car thank you! I highly recommend Claremont Toyota thank you again John will and finance manager wendy villela. read more

Claremont Toyota - 2026 Toyota Corolla - Car Dealers Near Me - Claremont, California

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DECEPTIVE SALES STRATEGIES used at Claremont Toyota. Come here if you want them to secretly add fees (which they verbally assured they removed)!!! BEWARE of their "friendly" vibe and demand them to thoroughly go through absolutely everything. This is illegal in California and Federally Btw!!! Oh, they also include a clause invalidating verbal commitments, a practice that is actually illegal and don't let you know when you sign! read more

Hi everyone I just like to share my experience with Claremont Toyota, has always been awesome. Getting to know some of the team that is. There is really great when they're able to help you make some of your dreams. Come through. Let's start with Jay Velasquez Certified Sales which was a great sales man if anyone is ever in the need, looking to upgrade, be sure to stop by Claremont Toyota, read more

Claremont Toyota - Car Dealers Near Me - Claremont, California

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I just bought a Camry Hybrid from Claremont Toyota. Angel, the salesman, was great and didn't waste my time, which I really appreciated. Unfortunately, the finance manager Ramiro left us hanging and wasted a lot of our time. If it wasn't for Rooney's great service and Tommy Vang stepping in to clean up the situation and go above and beyond, I probably wouldn't have completed the purchase. When buying a car there, I definitely recommend working with Angel and Tommy because they get things done. I also brought my concerns to the manager Jorge, and he made up for the experience by showing true customer service. Because of the team that stepped in and saved the deal, I would return again. read more

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My experience purchasing a vehicle at Claremont Toyota was, unfortunately, less than ideal. To start, the sales process was incredibly high-pressure. I worked with JP, whose approach was aggressive and relied on blatant misinformation--including the claim that Toyota was no longer manufacturing hybrids, which is clearly untrue. The entire sales team seemed disorganized. Despite having an appointment, the staff could not locate the vehicle I was there to purchase. During a 30-minute wait, I was told by another employee that sales representatives sometimes "hide" cars for their specific clients, which felt like a frustrating game. The environment was also unprofessional; the dealership was blasting loud club and techno music throughout the showroom. Even after moving into an office to discuss the sale, the music was loud enough to be distracting. The process felt staged, with other salesmen repeatedly interrupting us to claim the car was in high demand--a transparent tactic to add pressure. Once we reached the finance office, things finally calmed down. While we faced another 20-minute wait, the finance manager was the saving grace of the entire visit; he was professional and ultimately secured me a better interest rate and a lower monthly payment. While I did successfully purchase my car, the high-pressure sales tactics, misinformation, and chaotic environment make it difficult for me to recommend this dealership. read more

Amazing customer service. Amazing energy from the staff and atmosphere. Miguel greeted me as soon as I got to the car lot. Very friendly showed me my car of interest right away. Manager Mo was a huge help made my experience here at Toyota a pleasant experience. Drove over 2 hours for this specific location and it was 100% worth it. read more

Great experience at Claremont Toyota! Everyone was very nice, helpful, and patient throughout the whole process. Tigran helped us the most and made everything easy for us. He answered all of our questions and made sure we felt comfortable with everything. We really appreciate all his help and would definitely recommend asking for Tigran if you're looking for a car! Also, thank you to Edgar for helping us with all the paperwork and to Chris for taking the time to help us and explain everything clearly. We're very grateful for everyone who helped us get a car for my mom. We truly appreciate it, thank you! read more

We purchased a Grand Highlander Limited Hybrid Max. We had a great experience--the service was excellent. Our salesperson, John Will, was very friendly and explained all the details of the sale to us very clearly. We are delighted with Toyota Claremont for their excellent work. Thank you Toyota Claremont read more

Claremont Toyota - Car Dealers Near Me - Claremont, California

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I had the best car-buying experience at this dealership. No pressure and no BS, just straightforward and easy from start to finish. We ended up purchasing a Grand Highlander, and we absolutely love it! I highly recommend this dealership, and I will definitely be back for future purchases. read more

Claremont Toyota - New car. - Car Dealers Near Me - Claremont, California

I recently provided a post where Claremont Toyota would not honor a coupon they mailed to me, stating my car didn't qualify for the discount advertised all while acknowledging their error. After the post, a response from them suggested I call a person listed in their response, so I did...no answer...message left... no response or call back. Be wary of the responses from Claremont Toyota in these reviews, apparently they are just for show. read more

Claremont Toyota - Reply from Toyota from a recent review - Car Dealers Near Me - Claremont, California

Back for my 20k mile "Toyota care" maintenance with scheduled appointment at 3:30p. Arrived at 3:15p and didn't get checked in until 3:58p (see proof below). Big thanks to Rigo for communicating to those of us waiting over 30 minutes to be checked in. He was trying to get help for us and even got the manager on duty to expedited matters. My truck has ongoing malfunctioning alarm and electrical issues. This is my 3rd time reporting it. Last time they said I had to wait for the master tech to be available. That was months ago. The tech that was helping me then ghosted me after a few follow up texts and calls. I'll add his name when I get it. I feel he didn't believe me. And that's why he stop replying to my text and calls. I'm giving 2 stars today because I was helped by 2 stars today. Rigo and Hugo. Hugo Ruiz is the service advisor that helped me the first time I reported my issues. Hugo remembered our first encounter and seeing the videos of the malfunctions I took while they were happening. Hugo took down the new issues I am having, put reminder notes of continuing issues and scheduled me for an appointment to specifically address my 2025 Tacoma issues like he did the first time. Unfortunately the issues didn't occur while under Claremont Toyota's care the first or second time. Thank you Hugo Ruiz & Rigo for being great representatives. Now if only they would fix my truck's issues. Issues are: alarm not locking all doors when armed, alarm not unlocking doors when they are supposed to, stereo not recognizing my phone at times and not hooking up to CarPlay, new issues is windows not staying up when put up. They open half way back up read more

Claremont Toyota - Car Dealers Near Me - Claremont, California

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Second vehicle I purchased from Claremont Toyota. They are the best! Shout out to Ricardo who is an amazing sales representative. Ricardo helped me find the perfect car for my needs. Everyone in finance was great too. They have my future business and I highly recommend them. read more

Claremont Toyota - Toyota Corolla Hatchback XSE - Car Dealers Near Me - Claremont, California

Bruce Wright in sales was fantastic! Straight forward. Smooth transaction. Wish there were more salespeople like Bruce read more

"Early birthday blessing--big shoutout to my finance manager Daniel Vidales and salesman Ricardo Rodriguez for putting me in a 2025 with a solid monthly note." Archie Gibson read more

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I was shopping for a 2026 Toyota Sienna XSE Cement and many dealerships did not have any in SoCal. I was really close in purchasing one out of state. However, came across Claremont Toyota and saw that they had a few in transit. I reached out and made an appointment. JohnWill at Claremont Toyota assisted me in my car purchase. He was professional, knowledgeable, and made the whole process smooth. He answered all my questions and provided excellent customer service. Highly recommend asking for JohnWill if you're shopping at Claremont Toyota. read more

Claremont Toyota - Sales JohnWill - Car Dealers Near Me - Claremont, California

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Just wanted to touch upon my experience and seeing the joy on my boyfriends face. We didn't think he'd be getting a new car in less than 24 hours after visiting the dealership, but we knew he'd get one eventually. Huge thank you to Luis Medina, our car salesman, who explained the new* car buying process for us inexperienced buyers and tried his best to negotiate a good deal for my boyfriend's trade in. We really appreciated his patience and willingness to work with us. In just a short amount of time I could tell how passionate he is about Toyota and how much he cares about his clients. Also thank you to Fabrizio in the finance department who made the finalization of the deal easy to understand. I would definitely recommend coming to Claremont Toyota to buy a new car! read more

Claremont Toyota - Car Dealers Near Me - Claremont, California

I had a very good experience with John Will. He is very knowledgeable, professional, helpful and good customer service. He understood what we needed. It really saved our time because, I am working and my nephew is at school and also in the clinical rotation. John Will prepared everything, get ready and things go smoothly and fast. We really appreciate his help. I am thinking of buying another car and will look for John Will again and also will introduce him to my friends and family. read more

We (wife and I) were not planning on walking away with a car just yet. We just wanted to look at Corollas, new and used and see pricing. Next thing you know Antonio C., greeted us and offered a test drive. Antonio was very cordial, not pushy and open to any questions and scenarios we posed. He (doing his job) wanted to make sure we got answers to all the questions we had and he really seemed interested in getting us what we wanted. Thanks to Antonio, (and Claremont Toyota team) we now have a new 2026 Corolla in a color we love with payment plan that fits our family's budget. Thank you Antonio / Fabricio for the great experience and thank you Claremont Toyota. read more

Bernie from the service department is very helpful and kind! i've had multiple bad experiences with the service advisors but bernie was kind and clear since the beginning. He never made me feel bad for trying to explain issues on my car. i would for sure ask for him at your next service visit ! read more

Jesse Alvarado was a great help to us finding a car within our price range and very helpful working with us on the financing. read more

Claremont Toyota - Car Dealers Near Me - Claremont, California

If you're looking to lease a car with Toyota come to this location highly recommend it 10/10 ask for Ernesto Rojas who went out his way to show us each car even in weather conditions super hot! But was very patient and understanding. As to the finance manager you have to ask for Chris Rios ultimately scored us a deal. Did a great job of keeping our payments at our goal! Each individual made the experience and process feel easy. Thank you very much! read more

We had the most wonderful experience at this dealership Friday 7/10/26 because of Wyatt Lenahan in Sales and Chris Rios in Finance - they were ABSOLUTELY amazing! They were so helpful, patient, professional and non-pressuring, which we loved! Been to many dealerships and had many different experiences, some not so good but this was the easiest and best ever all because of them!! We left with a beautiful Camry! Don't wait, Go give them your business!! Highly recommend getting these 2 gentlemen to help you!! read more

I recently visited Claremont Toyota on Saturday after finding a 2025 Nissan Altima listed online for $18,985. Unfortunately, the vehicle was not ready to be shown that day, but I completed the paperwork, had my credit checked, and met with the sales team. During my visit, I had the pleasure of meeting Mohamed, the sales manager. I can honestly say he is one of the most honest, professional, and respectful people I have ever met in the car business. After several disappointing experiences at other dealerships over the past few days--especially Metro Honda, where I felt misled--my experience at Claremont Toyota was a breath of fresh air. Mohamed and the entire team treated me with honesty and respect. They were straightforward, transparent, and never made me feel pressured. That kind of integrity is rare and deserves recognition. To the owner of Claremont Toyota: you are fortunate to have a team like this, and Mohamed is truly an outstanding representative of your dealership. He deserves to be recognized for the exceptional way he treats customers. This isn't my first experience with Claremont Toyota. I have purchased two vehicles from your dealership in the past, and I have always been completely satisfied. Because of the honesty and professionalism I experienced once again, I wanted to take the time to write this review. Thank you to Mohamed and the entire Claremont Toyota team. I truly appreciate your honesty, and I look forward to coming back to purchase my next vehicle. read more

This is solely for the financial guy. Henry Figueroa Ive bought many cars from Honda and the service at Toyota mentality is the customers need them and they dont need customers. Henry is the rudest, and he always saids" if you dont like it, you can just cancel the purchase". Even when im there to pick up my car. If management sees this. Have him re-train again. When i sign things, he's so cocky. He made comments that were not neccessary. He made mistakes so many times on the contract read more

Thank you Fabrizio and Russ for the excellent customer service ! Ask for them for the best deals ! Thank you for my new car I love it !

I made an appointment for 10:45 am for scheduled maintenance. I had tickets to see The Odyssey at 11:35 about 10 minutes away. I figured even if it for some reason takes 30 minutes to drop off my car for service, I'll still be fine. So I show up and am directed to go across the street to the new Express Service location. Fine, no issue. I get my number for my car from the attendant and am directed to get in one of 2 lines of cars being processed for drop off and to wait in my car. Again, fine, no issue. They're not moving especially quickly, but they're moving, I assume they're slammed, and just sit in my A/C and listen to music. The line (very) slowly shrinks and all the cars that were there before me have now been processed and I am first in my line. I sit for a while and it has now been 30 minutes since I got there. Getting close to make it to my movie. I sit and sit and now watch attendants come to the car BEHIND me and start to process them. Ok. Annoying, eating time that I don't have but I figure it's their system and someone is right on their way to get me since the car behind me can't even move until my car moves. Next, they do the car to my back right. Then they move the cars in the lane next to me and start working those. It has been 30 minutes and I'm watching them seem to avoid checking me in. I ran out of time, so I pulled out, gave them my numbers back and left. Done with this place. Go slow? Ok, fine. Be inefficient? Ok, fine. But just flat out waste my time? Nope. Not giving you money as a "thank you." read more

I had a very disappointing experience at Claremont Toyota. We went to the dealership specifically to see a Camry that was advertised online at a certain price. We test drove the vehicle and were ready to make a deal, only to be told at the last minute that the car had supposedly just been sold to someone else. It felt like a classic bait-and-switch. Instead of trying to make the situation right, the salesperson brought out an advertised gold certified Camry that was in poor condition and covered with dust. The car was dirty, had scratches on the exterior, and the rims were badly scuffed. What was even more frustrating was that no one acknowledged the damage or apologized for wasting our time. To make matters worse, the salesperson seemed more interested in watching the soccer game than helping us. We never felt like valued customers, and the entire experience came across as unprofessional and disrespectful. We left feeling misled and disappointed. If you're shopping for a vehicle, I would recommend being very cautious and making sure the car you're coming to see is actually available before making the trip. read more

Came in for an oil change, I received an email to go to the express service station, went to express and they said oh, your car is over 100k, you need the other service station. I said I put the miles in prior when I made my appointment, they still guided me to the other service station. Went there and asked how long will this take now? Said about 2 hours. What a waste of Saturday. Two hours for a standard oil change with an appointment then having to wait for them to bring my car back. Unsure if I will return to this Toyota read more