Worst apartment experience EVER in many years of renting. My partner and I had a year lease at 2201 Wilson in Arlington, VA on a 2 BR 2 BA apartment for $3600 per month. The washing machine was not functioning properly the entire time we lived in the apartment; it shredded our clothes and bedding with every use. Management lied about the resolution at every juncture. First they told us the washer would be replaced but it was on backorder. After several months, we were told the washer was never ordered, and the manufacturer would need to repair the unit since it was under warranty. That never happened either. 7 months of the lease had elapsed without a properly functioning washer. We decided to move out before the end of the lease term and provided 60-days notice. We asked to negotiate a compromise for the early termination fee due to the circumstances above. Also requested to file a claim for the damages incurred to our clothes and bedding. Management refused to negotiate a compromise for the $6500 termination fee. Also, they would not reimburse us for the damaged laundry and told us to file a claim with our renters insurance instead. Our insurance company would not pay a claim since it was considered negligence of the apartment building. In addition, we filed 2 appeals through the Equity Apartment Resident Relations portal and NEVER received a response to either. Please save yourself the time and expense and look elsewhere for an apartment in Arlington, VA, especially if you desire a resolution for non-functioning appliances during your lease term if needed. read more

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lived here for a year. the windows are not sealed. in the winter the apartment is so old especially near the windows. do not put ur couch near the window or you will be freezing. read more

Other than the location and the onsite staff, there is literally NOTHING going on for this building. Poor quality appliances (Dishwasher and Washing/Dryer) - Dishwasher does not clean well. I always have to hand wash multiple dishes after dishwasher cleaning. I have lost so many clothes to the washer and dryer machines. At times clothes are ripped off and at times we are left with detergent marks on our clothes. Inefficient air conditioning- Afternoons are terrible. Room temp stays at 75+ and does not drop to 70-72 until later at night. This ultimately leads to a big fat electricity bill. On top of that management basically makes it your problem by telling you what to do and what not to do if you don't want to suffer from heat in your luxury apartment. The instructions include don't cook, don't use oven, don't run dishwasher and don't use washing machine until sun goes down. Privacy violation- They recently installed new window blinds that are pretty see-through at night and don't block the sunlight. Our complaints to the management fell flat on deaf ears. We were told to buy dark curtains if we were worried about our privacy. Ongoing renovations and loud drilling noises- I have been here for 2 years and this building has been under renovation this entire time. When I complained as my head started hurting after constant drilling noises in the next door apartment, the management basically told me to deal with it. suggestion was to go someplace else if I was bothered by the loud drilling noise in my apartment. And they told me that the I should expect this noise for 3 weeks. In a nutshell, you don't get what you pay for at 2201 Wilson. You don't get quality appliances, you are hot and uncomfortable during peak summers, there is no privacy after dark, and your ability to have peaceful time in your apartment is dependent on their renovation schedule. And every year, they increase your rent by more than 10% despite of all these ongoing issues. read more

2201 Wilson Apartments - Water leaked in to the apartment during heavy rain - Apartments Near Me - Arlington, Virginia

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Had a great experience here, great customer service. Any time I needed to speak to anybody they were prompt at answering my questions

There are good and bad things about this apartment. I advise anyone thinking about leasing here to read the reviews and see the patterns. Good: - Prime location, which is the reason why I moved here. It's next to the metro and everything is easily accessible. I loved that Rosslyn and Clarendon was a walk down the street in either direction. - Staff, by this I mean the concierge and maintenance. They are absolutely the sweetest and very personable. The leasing office is another issue I will address in the bad. - I got a unit that was newly renovated, it was beautiful, but I'll address the bad side later in my review. I liked that the sound was good. I barely heard my upstairs neighbor but I could semi hear my neighbor next door. Of all the places I've lived this place was the quietest. - Elevators were fast and things were always being updated. Right before I moved they installed smart locks, thermostat, and planned on updating the blinds in all apartments. Medium: - Occasional frat house. Some weekends you could hear the pregame parties being thrown down the hall and then all the tipsy people yelling and screaming down the hall as they make their way to Clarendon. I understand it's the appeal of living here. I also understand that it doesn't happen every weekend so that's why it's in the medium. Bad: - Leasing staff says they will call you, never do. You email them, they don't get back to you or get back super late. I had major water damage happen to my unit and they didn't see the urgency in dealing with the issue. Do I need to make a claims? What about the mold forming? I had to physically show up in the leasing office twice to get them to finally answer my emails. - Other reviews spoke about surprise move out charges, well hate to tell you it's true. They prorated my last month of rent as one amount then increased it without telling me so when I checked on 12/31 guess what I saw. A full January rent charge + a prorated January rent charge. - The apartment has a lot of weird things about it like wonky floors and my apartment was on a weird tilt. - I spoke to a few residents and staff, found out a lot of the residents were moving out because the rent was getting so high they just bought houses instead. I agree, when I saw the number on my renewal letter I was shocked at the jump in price. Conclusion: Overall, beautiful and prime location, but that's all a facade. I wouldn't recommend living there long term. If you do decide to move in, take all the photos and videos of your apartment. Fight every charge and get everything in writing. read more

We recently moved into 2201 Wilson Apartments. Our move in process was great. The leasing team, Krystn and Thuraya were so friendly. They helped us with everything we needed. The maintenance staff and concierge staff are also very friendly and helpful. We love our new apartment and all the amenities in the building. The pool is the best! The area is great and there are plenty of things to do. Stores, restaurant, etc... Metro is right across the street. I definitely recommend you check out this place. read more

We just moved to the US, our experience is great so far, we started to touchbase with this property management couple of months ago, we were guided properly through out the process, when ever we write to the them they always respond promptly, since we close the deal online from overseas without physically visiting the apartment, we always had our doubts on what we will be getting into, fortunately, everything turned out great, the apartment interior such as flooring, kitchen appliances were all new/latest models, except the washing machine, we couldn't manage to operate it, but the maintenance team were swift in giving us a demo, though its a old model, it worked fine. The location is great, just across the metro. Hope we continue to experience great living here. read more

Great Community but BEWARE of Management I lived at 2201 Wilson for a year with a roommate and recently moved out last month. There are both good and bad to this apartment and I think 3 stars is pretty justified. The Good: The apartments are well laid out and the on-site staff is absolutely fantastic. I felt safe and welcome in the apartment. The surrounding area is great, especially with a metro right out the door. Parking my car was also easy in the garage. My time spent living in the space was overall a nice and enjoyable experience. The Bad: Do not expect to get any deposit you put into the of your deposit back. You can probably expect to pay incredibly high rates for basic move out procedures. I was charged in excess of $200 for a carpet stain I am still not sure was actually there. Despite cleaning the apartment on move out day as well, I was still charged fees for painting and cleaning of the apartment. The walkthrough was done after my keys were turned in with no say in the matter to correct anything. If you can suck up a $500 bill minus your deposit roughly for moveout costs, then you're looking at a decent apartment for the price that needs more of a communicative leasing department. read more

My tour with Krystn was great! She was friendly and provided me with useful information. The apartment finishes are very nice and location is amazing read more

I loved my tour at 2201 Wilson! The manager was very helpful and the building is in great condition. I will consider calling this community home in the future. read more

I've lived in 2201 Wilson for almost a year. I've been very happy with the building and my unit so far. The location is great, and the noise level is pretty good for being located at the corner of a somewhat-busy intersection. I especially appreciate the great staff. Asefa and Trent are welcoming and helpful front-desk staff and Ahmed, the head of maintenance, is responsive and effective when I raise a request. read more

I have lived at this community for a few years, and have had nothing but a positive experience. It's in a great location, and the staff is extremely kind, helpful, and responsive. Highly recommend! read more

Love everything about living here, very helpful and nice leasing team and staff. Maintenance is quick and efficient.

Great apartment. Close to everything including metro, grocery, coffee, etc. The staff is incredible. The concierges know me by name everytime I walk in. Laura the manager is super responsive and Giselle is so sweet. Everyone always has smiles on their faces. My apartment is spacious with a huge balcony and a lot of sunlight. People complain about the rent price, but this is Arlington. Rent is high everywhere especially for a nice apartment. Also the parking garage is very convenient. read more

Laura Samak, Assistant Community Manager was super helpful in my apartment search. Wilson Apartment staff that I met were so friendly and professional! I am looking forward to moving in! read more

I've been apart of this building since 2003 and let me tell you it has had its ups and downs, but this past year has been the best!!! Especially the maintenance! Ahmed is a stellar individual who ALWAYS responds to issues. The previous years (2016-2017-2018) were the worst!! Maintenance barely responded to any issues, the loading dock door was broken for 6 months causing rodents to enter the building, etc. Thank you to Wilson management or whoever is in charge for changing up the team and adding a man that is motivated to answer any call thrown at him. Ahmed thank you!! read more

We can't seem to say enough good things about Ahmed, in charge of the maintenance team at 2201 Wilson. When we first moved into our apartment in June, Ahmed was among the first people to welcome us home. That week, when we had trouble installing a curtain rod, Ahmed went above and beyond the duties of his job to help us install it properly. After a sudden A/C issue, we felt so gracious that Ahmed came over on a Sunday evening to help diagnose the issue. Although very busy, he is always cheerful and a welcome presence in the building. His dedication to the building and its residents really shows -- we are lucky to have him here at 2201 Wilson. read more

I would definitely live here again. I had to leave my apartment due to relocating to another country. The area is very safe comparing to DC. I didn't have any problem to find a parking space in the garage. Maintenance and the leasing team was responsive and quick. And I really appreciate Laura and Giselle in the leasing office and Asafa in the reception. Best wishes to All the team. read more

The leasing agents lie. We saw a unit twice, told the agent that we were ready to sign, but had questions about move-in date. We needed to move in one week earlier than the posted availability date (established by the apartment management, to allow for cleaning and refurbishment of the unit). Our last visit was on a Friday. The agent told us he thought the earlier move in would be possible and that he'd follow up with us on Monday. On Monday when he didn't contact us, I sent him an email just to get an 'out of office' message indicating that he was out until Wednesday. He KNEW he wasn't going to be in, and lied to us. On Wednesday, I got an email from him that simply said the apartment we wanted had been leased to someone else. STAY AWAY. Or at minimum visit with open eyes and don't get your hopes up. They lie to their PROSPECTIVE tenants. Imagine what they must do to the people who live there. There are a zillion other apartments in the Courthouse area. We just leased a better unit less than a block away. read more

We are near the end of our first year here and I am so pleased with everything about living here. The Leasing Agents are attentive and efficient. The Property Manager, Alma, is wonderfully kind and helpful. Trent, Asefa, Rodney, and all of the Concierge staff make us feel welcomed. The Maintenance Staff is outstanding... Problems, big or small, are addressed immediately, efficiently and completely and I've never been made to feel like I'm a nuisance. On top of all that, the location of the building is ideal...Close to shopping, metro, restaurants, and activities. On a scale of 1 to 10, this is a 10. read more

Great building; Asefa was an absolute pleasure to see when coming back to the building every day. Friendly, knew all the residents, and always on top of packages. Maintenance staff were also great. read more

Fantastic community to be a part of. The location is prime, being directly across from the Courthouse metro, but this is only the icing on the cake. The building decor is modern and feels very comfortable at the same time. The floorplans are large, bright, and very inviting. The staff is always accommodating and friendly, they really go above and beyond to ensure the residents are pleased with their home. I would recommend 2201 Wilson to any friend or family member. read more

My girlfriend and I absolutely loved living at 2201 Wilson for the past year. It has truly felt like home to us and we wanted to thank the entire Equity team, especially Asefa, Rodney, and Haley. The service was exceptional and the concierge staff made this apartment feel like home. The building was always well-maintained and the staff was exceptionally diligent and always kept the place clean and fixed any appliance issues we had very quickly. 5/5 would highly recommend. read more

Really great staff and management and excellent location. Management is extremely accommodating with requests and residents often renew leases or transfer apartments. Front desk staff is very friendly and knows everyone personally. Also, the common area is really great and a useful resource. read more

This is a fantastic place to live. The staff is responsive, helpful, and understanding. The apartments are beautiful and quiet. Any time I requested a maintenance problem, it was promptly addressed. No issues with pests or bugs- it's a very clean apartment and building. Common areas are nice for doing work or relaxing. If you're looking for a spot a bit quieter than Clarendon but still steps away from nightlife and the metro, this is the place for you! read more

I had the best experience living at 2201 Wilson for 5 years! The front desk staff was beyond gracious, professional, and super sweet to my dog (especially Trent, Arian, Asefa and Rodney!) I never once had a noise complaint or any issue with the building the entire time. If you are looking at leasing a unit I would highly recommend going through Haley Mostoff - she is wonderful to work with and very responsive. I could not recommend this place more to call home! read more

I intentionally waited until I got my renewal letter before writing this review to see how crazy their proposed rent increase was. The verdict? 4.6%. Under the virtually automatic 5% you get in DC and although it vastly outpaced my raise (non-existent this year as a federal employee), I can't say that it's unfair given the market. Before we signed on here we visited just about every comparable apartment on the Orange Line corridor. If you do, you too will see that this Archstone is just a little nicer in every way than the other Archstones. Corian countertops standard in every unit (not just in so-called "penthouses" as in a couple of other buildings), tile flooring in the entry way and bathrooms instead of linoleum, and crown molding is also standard in the living rooms (another Archstone rarity). Just little things like that... when we saw that the rates at this building were comparable, it was a no brainer. The office staff of this building has also been a resounding strength. Lets face it, any apartment you live in you're going to encounter maintenance issues. Instead of penalizing the building's management for those issues, I think its more important to look at how the building staff reacts in such situations. Maintenance has always been quick to respond and on one occasion when we spotted some bugs (don't worry, not roaches!) I called the community manager and he was able to get in an exterminator the same day. That's virtually unheard of in my experience in area apartment buildings! Very much appreciated. Other positives: -Literally across the street from a 24 hour CVS and the Courthouse Metro. It's really a wonderful neighborhood -- a quick walk down the street into Clarendon and a quick walk the other way down into Rosslyn (although I'm not sure why anyone really want to go there?) -Nice cascading two-level pool with a deeper upper section and a larger lower section. While the pool area is a little small, it was rarely overcrowded. -Size of the building. This is the smallest of the Archstones in the area -- only 10 floors and not terribly deep -- so you're not sharing the building's amenities with hoards of other people. -Friendly neighbors. While I'd say young professionals make up the majority, there are a good number of older couples and young families. Definitely not an overly loud place. -Friendly front desk staff that's always ready to help (with the exception of the surly weekend guy who's always on the phone -- seriously, does he run a hotline or something?) Drawbacks: -The gym is small. There are a few cardio machines, a free weight set with bench, and one of those 4-sided all purpose resistance machines that enables you to reconfigure it so that you can do virtually any exercise you want on it. It's sufficient for the casual exerciser (and if you're really hardcore you probably already belong to a gym) and as noted above, you're not competing for these facilities with hoards of people. I also note that all of the equipment is in good shape. -Pool area is small-ish. -Windows are a bit leaky -- noticeable on really hot and really cold days. -Odd placement of the grills. This is one thing that I legitimately find annoying. The two grills (which are kind of crappy anyway) are in this little courtyard in the back which you have to cross through the pool area to access. Problem with that? The pool area is closed for the vast majority of the year and they lock it off so that you can't get through! Seems that a simple solution would be fixing the back gate to the courtyard to allow for access, but they haven't figured that out yet. For now, you can only access the grills when the pool is open. Kind of a drag. -Gate to the loading dock is sometimes left open a little too long. -You pay for unreserved parking in the garage with a decal, which is fine except that there are a limited number of spaces that comfortably accommodate SUVs and larger vehicles and they are often occupied by lazy sedan drivers who are unwilling to spend an extra 15 seconds to park in a smaller spot. Overall this is a good place to live and I recommend it. The final caveat I offer is more of an Archstone in Virginia than something specific to this building. If your lease comes up for renewal in high season (with the summer being the worst), you may face a dramatic rent increase with a lack of rent control laws in VA. This is especially likely to occur if you signed your lease during a down time of the year and your renewal comes up during high season. If you look around apartment review sites you'll see all sorts of angry reviews yelling about this... look at when they were posted and you'll see this trend. If you can sign your lease during down season and have it renew during down season you'll fare better. Hope this helps! read more

Really sad to be leaving this place that I've called home for 3 years! This was my first apartment in Arlington after grad school and have really enjoyed my time here. The concierge staff is extremely nice and are always there to greet you with a smile (kudos to the ones I see most, Trent, Alexia and Rodney!), the office staff is nice and the maintenance guys are perhaps the nicest guys I've ever dealt with at an apartment community. I only had a couple of minor issues and they were always quick to take care of things. If my job brings me back to the area I would definitely consider returning. Thanks all! read more

NOISE is a major concern. I was not told, although I asked about noise, that a new hotel is going up next door. To run new utility lines to the construction Wilson Blvd is a gridlock with car horns battling construction noise. Then, there is the recent email to residents about noise inside. The sales people are there to move empty space. It's like buying a car. The location brings top dollar and perhaps newer apartments a block or so away will have an impact on rent which I am told just goes up. If you are 30+ with tons of money who likes being in Courthouse this might be for you. If you are older, look elsewhere. read more

No show by the leasing agent for an appointment. No apologies, calls or emails to explain the no show

I wanted to thank Anthony Thompson for going way, way beyond the norm in customer service at Archstone. In fact, he went way past the norm expected as a person! Long story short, in my clumsiness, I managed to drop my keys down a maintenance area beside the Archstone building. It was at least 20 feet down in the hole and absolutely unreachable! After calls to the gas company and the County trying to ascertain who owned the maintenance area, I asked the concierge at Archstone for help and Anthony Thompson was called to assist. Apparently, he crawled through an adjoining hole and retrieved my keys! He could have very easily shrugged off my problem and left me to work to replace my work, home, and various other keys at great expense, time and angst, but he didn't; he stopped everything he was doing to help. Anthony is EXACTLY the kind of person we all hope to represent our respective businesses and agencies and simply a very nice, helpful person. He should be commended for what he did. Please pass along my gratitude and thanks to him! read more

Extremely disappointed in the lack of response from Alma. The lack of commitment and sincerity to help us through the application process. When you say you will do something, then a reasonable expectation is it will be done. No explanation, no response. Hard to see how you are still in business. read more

I lived here for almost 2 years and had a terrible experience at move out. They ended up trying to charge for all sorts of things in the apartment which were in the same or better state than when I first moved in. Stay away from this over priced residence. read more

The 2201 Wilson community gave us a very warm welcome when we first arrived. Moving is never easy but Haley and her team went above and beyond to help our move as easy as possible! Haley Mostoff is always available, friendly and has been very accommodating whenever we had an issue. Haley, Alexa and Trent - you really made this our home! read more

The interior of the building and common areas including the pool are nice enough and I have never had any noise issues in the 4 years I have lived at this property. The concierge staff are great however the leasing staff are below par. It is extremely rare to get a response from them via email or to return a call even in the middle of the workday. The most effective way to get anything done or to get a response is to wait for them to become available in-person which usually requires a 10+minute wait outside their office. The least responsive of them all is the property manager (whom one would think would be the most responsive). As a working professional it has proven quite difficult to impossible get responses from them during the workday even for simple questions. It appears they care little about current residents and focus all their efforts on leasing apartments to new residents. I would also like to mention since the property turned to Equity from Archstone there has been a drastic increase in pricing, both including rent and other fees. I feel the quality of the building also has begun to deteriorate under the new management. They also now allow pets where they did not before. The location is likely the best thing about this property being that it is directly across from the metro station and close proximity to the restaurants and stores of Courthouse. If you are someone who likes a new-ish apartment close to metro, don't mind 5% rent increases every year and don't mind an extremely unresponsive leasing staff on a regular basis, this place is for you. read more

I've lived in this building for around 10 years and have loved being a resident for many reasons (convenience, maintenance service, amenities, professional and responsive management etc), but I have to say the concierge staff is by far the best reason. They are like my family! Johnny, whom I've known forever, works the late night shift. He's courteous, friendly, alert, and professional. With my career, I have to be out late many nights (and have over the years). I need that friendly welcoming person when I arrive exhausted. When I leave very early for flights out, he's always there with a bright smile and friendly conversation. It's encouraging to have either late at night or early in the morning! read more

This building is amazing! The leasing staff and manager are always helpful, patient, and courteous. The maintenance staff are always professional, kind, and timely. The concierge team is always so friendly and always brighten my day. Not to mention the building is literally across the street from the metro and is surrounded by awesome restaurants and nice places to hang out outdoors! read more

The great location is a given but the maintenance and concierge staff is what really makes this building so nice to live in.

Lived at this property 10 years. Outstanding location, excellent staff, upscale design, solid construction, professional/business residents. Can be a bit pricey depending on unit size/features but given major benefits of location (metro, food/drink, banking, CVS, dry cleaners, UPS/Fed EX/USPS, Whole Foods, elementary school, county government offices, much more), unlikely to find better value. My rent increases were in line with market demand. Was not a fan of new policy allowing pets in such an upscale property but its tolerable. I'd definitely live here again if I had a need to live in Rosslyn/Court House/Clarendon area. Be sure to try Euro Cafe on first floor for lunch - awesome sandwiches, wraps, salads. read more

Great location, welcoming personnel, pets friendly. But the apartment is disturbingly noisy.