I've lived here for 3 years and am sad to leave. Rent increases are reasonable and they negotiate. The staff is friendly and if you put in a maintenance request it is resolved very fast. They definitely take care of your unit and the building as a whole. Sound proofing is pretty good for an apartment. read more

Place is running a side scam, charging applicants $450 processing fee on apartments that are not actually available. Still waiting on my refund - had to initiate a dispute through the credit card. Do not rent - customer service is I. the toilet for would be residents; can only imagine what happens for those who already are. ... Contrary to the response below, still not in receipt of the refund. Agent on the day after the application said "it will never even get processed ..." The guy that supposedly sent the refund was as rude as can be - not a single representative still actually acknowledged that they screwed up by (1) having an availability listed when it was not; (2) accepting an application on an apartment that's not actually available; (3) not calling/emailing the applicant within a few hours to let them know they should keep looking; (4) charging the exorbitant" processing fee" for a crappy process; (5) the accountant that supposedly sent the refund, had me on the phone and instead of refunding, wanted me to send a separate email . . . I just can't . . . I stand by the recommendation above - you'll regret dealing with this unprofessional, unapologetic excuse for a business team. NASA's equivalent of the Challenger ground team. read more

I lived in Quincy plaza for 4 years, from the day it opened on. I broke my heart to see it go from a higher end building loaded with amenities, a great staff and pleasant neighbors to what it is today. Most of the downfall, in my mind can be attributed to the manager, her attitude, constantly negative and lack of respect for the residents and their concerns was absolutely miserable. I wrote several letters to Dittmar corporate only to be ignored or told that "they'd look into it." Pro's The units are nicely done and built using excellent materials. Lots of amenities, gym community room, pool, etc. A great value. Most of the front desk staff Very clean building Maintenance Con's Manager Most of the residents You are fine here as ling as you never need anything from the manager, she is abrasive and rude and Dittmar is not much better. read more

Love it .. nice building.. amazing amenities.. nice staff.. Just moved in and not many complaints so far. It's is generally quiet where I am at (aside from doors closing loudly and the rare shout or fall from above ) and I have not had issues with the staff so far. I will update this review as time passes; however, great location which is close the metro and other awesome establishments, read more

Quincy Plaza - Apartments Near Me - Arlington, Virginia

Noise. We moved in almost a year ago. Our second week there, they started heavy construction and we haven't been able to sit on our balcony since (or see the skyline). We thought paying a crazy amount of money to rent out a 21st-story apartment would put us above the noise--apparently, so did our neighbors as well--but instead, I'm sitting here trying to work and about to head elsewhere to do so because I can't hear myself think over this racket, which occurs all day every day. Then at night, they leave the bright lights on at the site that shine into our window. Better than the crane operators who stare into our window every day. So much for privacy! I feel especially bad for our neighbors--some of who moved from a lower floor to escape the noise but it has followed them. We are almost a year in, and they haven't even finished the basement garage; so we expect this ridiculous construction--which causes an insane amount of loud noise on even the highest floors and obscures what would have been a nice view--to well outlast our time here. Smell. Also, you obviously can't take photos of a stench but if you visit, be sure to smell the place near the elevators and in the hallways. They NEVER clean the garbage chutes or garbage room so even on the very top floor, the hallways ALWAYS stink, year-round. Security. Security is also an issue. The rude front desk clerk is usually absent from the front desk and, at times, even leaves the door to the office unlocked with the key closet unlocked so anyone could walk in and grab a key to any apartment. Very concerning. Also, additional individuals regularly tailgate into the rear entrance so they don't even go by the front desk. The elevators don't require a key, so anyone could walk right up to our front door. Deliveries. This is by far the worst part about living at Quincy. They NEVER scan ANY package, so you have no idea whether or not anyone ever sends you anything. My sister was upset because she sent me something and I never responded, but THERE IS NO NOTIFICATION SYSTEM for the regular mailroom locker. You have to know that you're expecting a package and then ask the front desk clerk to open the mailroom; otherwise, you will literally never receive it because there is no notification system. Better off using an Amazon locker off-site (but if that's the case, WHAT ARE WE PAYING FOR??). It's just such a shame. Especially considering how much we pay in rent, Quincy Plaza has been an EXTREMELY DISAPPOINTING experience. Broken promises & Limited Gym Hours. One of the main reasons we moved here was because we were promised the old parking rate and a 24-hour gym. When we brought this up to manager Rashid--when we brought anything up to manager Rashid--he said the leasing agent was new and was misinformed. THIS WAS THE CASE WITH MULTIPLE ISSUES AT MOVE-IN, which only came to light after we had signed the agreement. **Almost a year in, the 24-hour gym we were promised is non-existent. My husband and I do shift work, so the 24-hour gym promised by both the leasing agent was one of the main reasons we chose to live here. THE MANAGEMENT LIED TO US. Almost a year in, the gym still has limited hours. First, it was due to COVID (news flash, Quincy management: It is October 2022) and now it is for much more ambiguous 'resident issues.' We asked about it, but that's the best explanation we received. This echoes the complete lack of transparency mentioned in other reviews. I also heavily echo the feedback of others: "This is where my praise of QP and Dittmar ends. I would highly recommend to anyone considering staying here to look elsewhere as there are countless better options in the area, in terms of price, amenities, and particularly in terms of how management treat residents. For your own wellbeing, please consider living literally anywhere else in the area. There is a wealth of available rentals with better prices, amenities, and management in Ballston/VA Square." read more

Great, no complaints! I moved into my apt in mid May and so far loving it! The halls, grounds, are very well kept. Front desk staff are a friendly bunch - Mathew, Zee, and Kaizar (sp?) - They have always been helpful, polite, and professional. An email alert is sent out when you have a package, which I think is a wonderful perk! Seldom hear any sounds from my neighbors apartments. Enjoying my stay and I hope to professionalized care continues throughout! Dee read more

I have lived in Quincy Plaza for 2 years and I really love it. It is clean and quiet (depending if you are facing construction but that is expected living in a developing city). Bruce, the manager, is helpful and responsive! He definitely wants to take care of the tenants. He has always answered our questions and fixed our problems if we were having an issue Kawsar, one of the people who work at the front desk, is a GEM! He is by far the nicest person who works here! He is funny and genuine! He knows everyone's apartment number, i'm talking 20 floors of people... He basically has your package out and ready for you when he sees you round the corner. Great place, filled with great people! Ended up dating my next door neighbor! :) That's how great this place is! HAHA read more

THE MOST UNFRIENDLY, UNHELPFUL STAFF I HAVE EVER EXPERIENCED! Bonnie the Building Manager is a NIGHTMARE to deal with. She makes up the craziest rules and is completely unwilling to bend her rules to accomodate special circumstances. Case in point: I signed the lease agreement. The lease would be starting at the beginning of the month, one week after signing the lease. And she says "Ok, your rent payment along with your $500 non-refundable move-in fee will be due next week, the first available move-in time we have is 5 weeks from now." WHAT? Are you kidding me? Apparently, you are only allowed to move in if you reserve the freight elevator. There is only 1 freight elevator in the building. There are only a few hrs set aside each day to reserve the elevator. If the elevator is booked, they will not set aside any additional hrs to reserve an elevator, let you share the freight elevator, or move in using a non-freight elevator. I paid $3,900 for one month of rent in which I slept on a sleeping bag on my floor with no furniture until I could move in officially 5 weeks later. This also happened to me again when I tried to move out. My lease was ending, I had a family emergency and had to move out 1 week before I had reserved the freight elevator. The man at the front desk refused to move up my reservation. I asked to speak to bonnie. He went into her office (which you could see through the clear glass from the lobby) and talked to her. She wildly shook her head no. He came back out and told me absolutely not. I asked to speak to her in person. He went back again to talk to her, and came back and told me she wasnt in the office that day......when I could clearly see her sitting at her desk! eventually I had to move out in secret at midnight in a regular elevator because she was unwilling to move. Dont be fooled by the gym which looks extremely nice. Almost ALL of the equipment is broken. In the year and a half I lived there, 2 of the 3 ellipticals were broken, and despite atleast 100 maitance requests from all the gym regulars, they were never fixed. of the 5 treadmills, only 1 has a tv that works all of the time, 1 worked intermittenly.. The rock climbing wall never works. The trash chute often gets clogged and makes the lobby and bottom floors reek for weeks until its fixed. The lifeguards at the pool take unscheduled breaks and leave for hrs locking access to the pool. Days would go by and there would be no one at the pool to let people in during the summer. They tell you that there is guest parking in the building's garage but thats a joke- guests are only allowed to park there between 5pm-and 8am and have to pay $5 plus at $50 security deposit- this is retarded when you can park on the street between 5pm-8am for free. They will not let guests park there during the day. A few of the good things: -the maintence crew is extremely nice and efficient -the lady that works the front desk in the mornings if very cheerful and nice -the parking spots are assigned Save your time and money and go somewhere else. The daily hassles are not worth your money! read more

This is where my praise of QP and Dittmar ends. I would highly recommend to anyone considering staying here to look elsewhere as there are countless better options in the area, in terms of price, amenities, and particularly in terms of how management treat residents. Before I continue, I want to say that my favorite part of my experience living at QP was interacting with the people at the front desk. They were always friendly and willing to go the extra mile to help you out. About half a year ago, there was a fire in the building. The stairwell was full of smoke as everyone was evacuating and the street was full of fire trucks. After this incident, my roommate and I tried numerous times to inquire to management and staff about what happened and we never received an answer. Everyone was seemingly very evasive in response to our question. This lack of transparency raised a big red flag. They never acknowledged this serious incident in any official capacity, not even as a general update to QP residents via email. This incident is one of a few I can think of where the management was dodgy with respect to basic questions about issues that directly pertained to QP residents. Very poor response time to service/maintenance issues. The minimum amount of time we had to wait for a maintenance request to be acknowledged was about a week and a half, which is a bit ridiculous considering how much they charge for rent. The stopper in our sink was stuck for OVER 2 MONTHS, making it very difficult to use as it was constantly jamming. Every time we would request assistance, both through the resident app and through direct communication with QP staff, our request would largely go ignored. Eventually we figured it out on our own. The rental agent intentionally misled us and blatantly lied to us during our tour of the place. I find it very difficult to concentrate or sleep through loud construction noise, so I made sure to ask a few times whether or not the unit we would actually be renting (we were only able to tour another apartment with the same floor plan) faced the heavy construction going on Quincy St. He repeatedly assured me that it was on the opposite side of the building and that we would have no issues with construction noise. We signed the lease, were given our keys and lo and behold, the apartment was on the side of the building directly facing construction. When I brought up this issue to upper management, I received a very rude response and was basically called a liar by the director I spoke to. This seems to follow the pattern of mistreatment by QP/Dittmar management mentioned in reviews of QP and other Dittmar companies. Additionally, as others have mentioned, they never clean the garbage chutes/garbage room so the hallways always stink, particularly in the summer. For your own wellbeing, please consider living literally anywhere else in the area. There is a wealth of available rentals with better prices, amenities, and management in Ballston/VA Square. read more

I moved in during the month of September and had to move out since I accepted a job in the west coast. As annoying as that is to deal with, the staff was unbelievably helpful and very understanding of my situation. They provided me with options and were very patient. Overall, the staff is phenomenal and ever so accommodating. Location: strategic! On Fairfax drive and a 10 min drive from DC. It's also located in between ballston and va square metro stations. It's minutes away from ballston mall and tons of restaurants around. Rent: they do have great specials like 2 months free on a 14 month lease which if you save your money for the 2 months, that technically reduces your rent. They provide a flat rate of 75 for all utilities. Parking is attached to the building and is 50. Security: fob access for all amenities and doors. Amenities: amazing top scale amenities. Great gym, theater room, game room, pool. If I move back to the area, I'm definitely signing a lease with them! read more

I've lived here for over 10 years. We went from a 2 bedroom to a 3 bedroom. The wood style flooring adds that extra upgrade from fully carpeted like our 2 bedroom. The staff is nothing but friendly from the front desk to the property manager. All of our questions are always answered. This is our home. It's nice coming home and knowing the front desk staff by name. Rashid is an amazing manager and his staff really shows it. The location is prime, 4 mins walking distance to the Virginia square metro and 5 mins from the ballston metro. Amazing nail salons are waking distance. You will never know what you want to have for dinner with all the options you have right next to you. Quiet neighborhood, i've never have had any noise issues living at Quincy Plaza. Quincy is the place to call home. The amenities are amazing and they are taking all the precautions with Covid-19. read more

Great price. Friendly staff. Cant beat the location. New amenities. I recommend and let me know if you want to use me as a referral! read more

Zeeshan and the staff at Quincy Plaza were super helpful in assisting my roommates and I along the application process. They were super responsive and answered every question we had. I've moved a lot and they have been the easiest rental property company to work with! read more

Quincy Plaza has been a fantastic place to live. Conveniently located in the heart of Ballston, you're close to metros, grocery stores, gyms, and countless restaurants! It truly is a remarkably walkable neighborhood. The building's amenities are ALWAYS in clean, presentable condition (including the gym), and the front desk staff are incredibly friendly! Units are well-maintained and maintenance responds timely to maintenance requests. Overall, rent is a little high, but well worth the convenience of living here! read more

I am not a resident at Quincy Plaza, but I did just get back from a tour of one bedroom units with Alexandria, and she was perfect. I've toured a few apartments in Ballston/Clarendon in the past month and more often than not the leasing consultants were unprofessional, and careless. Alexandria was professional, thoughtful, honest, excited, and knowledgeable. She helped me calculate pricing via our phone calculators, and walked me through different ways to use space. I felt like she really understood the importance of finding the right unit to suit my needs vs. "Here you go, look around. This is the price". Overall Quincy Plaza impressed me with it's cleanliness, friendly staff, updated interior, and pricing. I look forward to connecting with the leasing staff in the weeks to come about available units. read more

I've lived in Quincy Plaza for a really, REALLY long time, and it really is as good as it gets. I love everything about the place- seriously! The location is excellent- three blocks in either direction from TWO metro stations. And very close to everything else I love- such as bike trails, the pool, Whole Foods, etc etc etc. The management is also great, very professional, but I think what really does it for me is the front desk staff. Some of them, like Kawsar, are always there to greet you and chat with you about your day. And the others, even if they don't know you, are always still really friendly and smile and say hello. They've recently implemented an online system to put in maintenance requests and receive package notifications, which is GREAT! The units themselves are pretty fantastic, and the sound-dampening walls really work. I very, VERY rarely hear any of my neighbors, except if they're in the hallway (which is to be expected... why would you want a soundproof door??). One of the main reasons I've stayed here so long is that I know that no condo I could ever buy would match all the great qualities of QP for a comparable mortgage. So yes, I would DEFINITELY recommend that you move in here. The rent is comparable to other high-rises in the area, if not a little bit lower. One great thing is that, although utilities are no longer included in the base rent, there is a lump sum charge for them, so you don't have to worry about paying separately for electricity, water, garbage, and whatever else. Seriously, QP should be paying me to write this review (don't worry, they're not!). If you move here, chances are that I will still be around, for decades.... ;-) read more

Zeeshan and the rest of the staff at Quincy Plaza were extremely helpful in guiding me through the application process and finding my next home. Despite being unable to see the units in person, Zeeshan set me up with virtual tours and was incredibly responsive in answering every question I had about the building and the unit. I am a current Dittmar resident and can honestly say they are a great community to live in and work with. I move into my new apartment in Quincy Plaza in a few months and can't wait! If my application process is a good indicator, living here is going to be a great experience. read more

I have lived at Quincy Plaza for over 14 years :). And there is a reason I have stayed here so long :). Quincy Plaza makes you feel like the most important resident in the building :). They take care of any and every issue that surfaces with prompt care, attention to detail, and caution. The property is so prestigious and divine :). Quincy Plaza is my family and I am very grateful and blessed to have such a great property to call my home :). Thank you Quincy Plaza :). V/r, GG. read more

Considering I just moved here a little over 3 weeks ago, I'm writing this review mostly about my experience leasing, moving in, and my general experience with the staff/maintenance so far. I absolutely love this building and could not be happier with my choice. I looked around in different areas in Ballston/Virginia Square and kept coming back to this place. The leasing office staff, especially Lorna, did an amazing job working with me to find exactly what I was looking for. They gave me time to think, let me walk around the apartment for a good amount of time, and answered every single question I have (and I grilled them). I had a tricky move in situation and they worked with me as much as they could to make it convenient for me. Move-in was extremely easy since they allow you 4 hours with the loading dock and have a luggage cart for use at the front desk that you can use to bring stuff up from outside or in the parking garage. The staff at the front desk during the week is amazing - those two men make me feel so appreciated and safe living here. I would speak about the people there during the weekend, but I haven't really talked to any. Every time I come in the door they say hello and ask me how my day is going. Ad helped me get a great parking space in the garage, which is secure 24/7 and the parking spaces are large. The inside of the building is always immaculate, since cleaning people are there working on it every morning. Haven't had any troubles with the elevator, the gym, movie room, community room, or the business center. Every time they need to do maintenance on your apartment, whether it's the building making the decision or you asked for something done, they give you plenty of advance warning and leave you a work slip when they leave so that you will know they were in your apartment if you weren't there. The location is perfect - right in between the Ballston Metro and the Virginia Square metro, less than 5 minute walk to either one. It also takes me less than 10 minutes to walk to Clarendon. It is very safe here, and as a girl living alone that's saying something. There are two grocery stores in walking distance as well, the Ballston Mall, a 7-eleven, a barber shop, a convenience store, and lots of restaurants. Like I said, Clarendon is less than a 10 minute walk, a 3 minute drive, or 1 metro stop away with lots of shopping and restaurants. To get to downtown DC, the metro takes about 10 minutes. Rent: Pricey, but everywhere here is. They do run great specials like getting 2 months free rent on a 14 month lease which you can spread out to reduce your monthly payment by quite a bit. Utilities are not included in the rent, but it's a flat fee of $85 meaning that you do not have to be extremely cautious about your hot water and heat/AC. Parking is one space for $50 in the secured garage. As I said before, this building is secured incredibly well. Someone is at the front desk 24/7 monitoring who is coming in and out. At 6pm, the doors lock, and in order to enter the building you need your fob. If you have visitors, the front desk can buzz them in or they can call you from the speakers outside and you can buzz them in. With regard to noise, I don't hear a whole lot. The windows and balcony doors are pretty sound proof. Of course, you hear the occasional door closing in the hallway and sometimes running water. But that's normal in most apartments and is in no way a nuisance. So, although I've only been here a few weeks, I don't regret anything at all. I would absolutely recommend this building to anyone. I will post again if anything changes from now until I move out, and when I move out I will post once again about that process. read more

I love living here! It's quiet, the apartment is a good size, and maintenance comes same day or next day if I have any issues. I like that there are assigned parking spots and flat rate utilities. The location is great! read more

I lived here for about three years and moved out around May 2013. The staff was very friendly overall and the place was always incredibly clean. I used the gym most of the time, and while the equipment did break from time to time, it was repaired quickly and I literally never had to wait for a cardio machine once. The climbing wall, as another reviewer noted, was broken most of the time but the overall management of the place was so professional I can't knock them. Their move out process was painless and fair, though I did reserve an elevator in advance, and can see that being an issue on a busy weekend. I miss the front door staff and wish them well. read more

Quincy is by far the best living community in Arlington. Aside from the great location and amenities, I have thoroughly been impressed by Dittmar's management of this community. They have great staff and are always available to expediently address any issues of concern (i.e. Maintenance). I would highly recommend this community as it's been a great home. read more

Save your time and don't even bother coming to tour the building. The leasing office is rude, cannot answer any of your basic questions, in a rush to get you in and get you out. She speed walked me through the building, didn't even mention any of their amenities and was visibly inpatient while I toured the unit. If I could give no stars, I would. The building itself is ten years old and the appliances are not up to date. You'll notice the carpet was laid incorrectly and notice random bulges throughout the flooring. The unit was dirty and not even properly cleaned. Price-wise, I say you get what you pay for but again, you'll probably be able to find a newer building for just as much (and a nicer concierge/staff/leasing team). Location is great and rent to square foot ratio is pretty reasonable. The residents were very sweet and offered a greeting. Much more welcoming than the leasing consultant/concierge I worked with. She didn't even give me a chance to see the gym or mention the movie room. I had to view these rooms through the glass instead. I asked to see the parking garage (since parking spaces can be tight in certain garages) she completely ignored that request. She made me grab my ID and was shooing me out the door. I tried to ask her more questions that she deliberately dismissed and offered me a business card to forward my questions to instead. These weren't questions that a leasing consultant shouldn't be able to answer - one of the questions was simply about their application process and the process for an affordable unit. She refused to answer the question and kept insisting I call the number on the business card that following Monday. My experience here is unfortunate because I would have considered moving in here but after this encounter? I don't think I'll be back anytime soon. I hope no one else has the experience I had at Quincy Plaza. read more

This is a great place to live. The front desk is responsive and so very helpful. I have had both Bonnie and Beth as property managers and they both represent Dittmar quite well. When I moved in, I had some problems with my moving company. Bonnie and her staff took great care of me and I so appreciate that. The front desk was awesome as was the gym and pool. Oh. This place is quiet and well taken care of. Great location and awesome reception and maintenance staff. I will miss it. read more

I merely called to inquire about an ad posting and spoke with (I believe) ZuZu was her name? She was very curt and was not in any way helpful in continuing my interest in renting within the building. It's such a shame that their quality of staff cannot equal the quality of their apartments and location. read more

I would definitely recommend Quincy Plaza to future renters! I lived here for five years and it was overall a great experience. New management took over recently, and they are much better than the old manager who was very nasty. Beth is very friendly and willing to work with you. The building is in a great location, walking distance from both the Virginia Square and Ballston metros as well as numerous shops and restaurants. One of the highlights is how clean this building always is! The maintenance staff is always cleaning the floors, elevators, windows, etc. They also do a thorough cleaning between residents so you move in to a nice clean apartment. It is rare to hear noise from other apartments. On the rare few occasions that there is loud noise, the front desk sends security up to handle it right away. There are no pets allowed in this apartment, which is great. There are some smokers, but the building requires them to place mats under their door that blocks the smoke from getting out. There is a fitness center, pool, computer room, entertainment room, and large room for hosting which is free for residents. Parking is in a garage under the building, $50 for first car per apartment and $100 for the second. It's a safe and well lit garage, and security drives around at night. Packages are held at the front desk. We had issues sometimes with not receiving notifications for our packages, or they would claim they hadn't received it and then checked again and it was there. Just stay on top of them and be sure to track any incoming shipments! Plenty of nearby street parking if you have overnight guests. Quality of apartment is also very nice - not the fanciest paint or anything like that, but nice for the style of apartment it is. Also, a wide range of ages - mostly recent college grads and 20/30 something professionals, but also families with kids of all ages, a few elderly residents, etc. Overall, I would recommend living in Quincy Plaza! read more

If I could have given this place less than one star, I would have done that. First of all, I am not a resident and I'm glad that I didn't end up signing a lease with scammers. Don't apply there unless you are fine to lose 50$ application fees. I applied there with my wife and we paid both 100$ application fees. We were never told that there's income requirement and it is calculated based on original rent not the average rent after special. The leasing agent apologized for not telling me as she didn't know! She told me that I can cancel my application and get my application fees back if I send them an email requesting cancellation so that they won't run a credit check. I did and application got cancelled. I didn't receive refund and when I called the leasing agent she put me on hold for less than a minute and answered me that my application was already processed and was rejected so that I won't have my application fees back. Apologies won't return my money back and I'm sure they did the same with many customers luring them with rent special. They never did credit check or background check which of course will cost them some bucks from the application fees. But they decided to keep them. I didn't receive any official letter for application rejection. All in all, I feel grateful I didn't end up signing a lease with this leasing company as I could end up with more money loss. read more

the best apartment!!! great location, very safe, clean,nice..everything is just perfect.... But Expensive! read more

My husband and I are lawyers and we've lived here since 2010 (on various floors). Super safe neighborhood, quiet and a steal in rent for cleanliness and location. We left once for 15 mos but rushed back because of the great value you get as a resident here. Never had one problem with the staff; only issue was once a neighbor had a loud party but with the building's quiet order after 10pm, the staff and patrolling police stopped it really quick. So if you are quiet, respectful of your neighbors and want a super clean and safe place to live, this is the perfect building. Shoot me an email if you want a discount referral! read more

I have lived here for year and am moving back home for work. Overall it has been a very good experience! Safe building/parking, minimal noise from neighbors, great views, and convenient location. I would recommend this building to friends! read more

Quincy Plaza is a great place to live! The staff are exceptional especially the resident manager Brad. The facilities are well kept and in the perfect location for commuting to the District. read more

I just moved here a couple of days ago because this seemed like a great and affordable place. However, I'm already starting to change my mind. On my second day, I got the worst attitude possible from a "senior leasing consultant named Judith." I was expecting a couple of delivery items. As a new tenant, I didn't know about how they notify about packages here so I went to the front desk and asked a woman how I can find about new packages. She literally started yelling at me and telling me that it's not their job to notify tenants about packages and delivery companies should notify recipients (this is the first time I hear this. In all the apartments I lived in, the management would either send an email or call or leave a note about a new package). I was patient at the beginning and didn't say anything even though her attitude was HORRIBLE!!! Then she told me to look through the book to see if my name was there and SIGN if I had packages. I asked her if I could get the packages first and sign after I get them. She didn't even move to bring my packages and yelled on the top of her lungs, "SIGN FIRST!!!!" No please, nothing. Then she asked me aggressively, "How long have you been living?". I explained patiently that I was a new tenant, just moved in and needed to get my packages. Then she yelled again: "It doesn't matter that you're a new tenant. YOU SIGN FIRST!!!!" I signed, and when she got back with my packages, I told that she was rude and I was a new tenant and she couldn't speak to me like this. She literally put her hand in my face and yelled, "THAT'S HOW WE DO BUSINESS HERE!!!!" I asked what her name was and said that I'd like to speak with the management, she accused ME of harassment. I'm shaken and mortified about this experience. I feel miserable that I'll have to live here for 14 months. I heard a lot of awful stories about how rude staff is at Rent Dittmar but didn't expect anything like this. That's why they're so aggressive about renting out their apartments. Really need to educate and train your staff better. It can make a huge difference in your tenants' experiences and satisfaction. read more