I'm sitting now in my very comfortable home thanks to the AC installed a few days ago by 24/7 Heating & Cooling! We had existing duct work, but no central AC -- so it's been on the project list for a few years, but as many people are I'm working from home right now and faced with a warm summer, installing AC moved up the list quickly. We called and spoke with Ashton, and were promptly scheduled for an in-person estimate -- which we found to be thorough and fairly-priced with no crazy upsells. As a bonus, Ben is just a heck of a nice guy and great to chat with, and we felt very comfortable entrusting him with the work. He's knowledgeable and spent time to explain everything so that we felt well-armed to make our decision. Ben and Kelsey came back out and in one (long, full, really hot) day had our AC totally installed and blowing cold. They arranged to have the electricians out at the same time (who also did a great job) and it was clear that they've worked together for a while -- for us, it was totally seamless while they coordinated the work together and got it all done. Everyone we dealt with was professional and friendly. They approached the project with integrity and took care of every detail, then walked us through all of the work when they were done. They stand behind their work with warranties and courtesy rechecks too. They will absolutely be our first call when it's time to replace our furnace, and I'd recommend them to anyone needing heating or AC. For now, I'm just grateful we have sweet, sweet air conditioning this summer. read more

Ben, from 24/7 Heating & Cooling, tackled my electric heating and heat pump project and got it back up and running. Ben took on the challenges of working with a home warranty company and was able to work to get my heater running. I would definitely recommend this company to friends and family, and also look back to this company for future work. read more

I just wanted to share a great experience I had with your company! I came home from work last week and my house was 60 degrees even though the heat was set at 70. I tried to troubleshoot it and was unsuccessful. I contacted 24/7 and a technician got back to me (Ben?) and he informed me that I am 8 miles outside your service area but wanted to ask me some questions to walk me through resetting my furnace to save me a service call. It worked! I appreciate that he took the time to help me, most companies these days don't seem to have customer service at the fore front of what they do! Thank you! PS. Why are all your techs cute? Haha read more

Adding on to my review earlier. Just had my AC serviced by Kelsey. He was amazing. He did a fantastic and thorough job and was very friendly and was patient with all my questions. Thank you. Then Ben (the owner) came out to replace a part and he was great as well. Very friendly and knowledgeable with all my questions. Highly recommend this company! read more

Buyer beware! We had a 24/7 tech come out and tell us our A/C compressor went bad and it would be $3k to fix or $5k to replace. We had another company come out and TEST the capacitor, which was actually the problem. They fixed the issue for a $15 part. 24/7 charged us $99 to lie to us. The other company charged us $75 to fix our A/C. read more

My AC fan stopped functioning and I contacted 24/7 this morning late last night and they immediately set up an appointment this morning...fast! Brad and Kelsey came out today and diagnosed the problem and replaced the AC capacitor. The charge was: $99 diagnostic fee plus the capacitor cost of $199. The yearly maintenance plan is $192 and includes the maintenance of both the furnace and the AC unit. They will be coming back soon before the cold weather comes to maintain the furnace and in the Spring to check the AC again. They were very professional and were careful to put on shoe coverings each time entering the house, too. I was impressed with their quick, reasonable and efficient service and decided to sign up for their annual maintenance plan! Kudos to 24/7! read more

I just had my AC and furnace replaced and they did a great job! Can't say enough how impressed I am with the energy efficient equipment they installed and their professionalism. I can now control my heat and AC on my phone and have an air quality filter to help with our allergies. Thank you all very much! read more

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Our home is hitting over the 20 year mark, so it was time to think about a new furnace and a/c unit. Ben and 24/7 had done maintenance on our equipment in the past, and he was very prompt, professional, knowledgeable, and clearly communicated everything. In addition, his pricing was very fair. When we decided to get our new system, he was our first call. He came out to offer us a free estimate, talked through all the different options, answered all our questions, and we scheduled the installation. He took care of everything (permits, hauled away the old unit, etc.) and left our garage sparkling clean. We hit the timing just right, because now the warmer weather has arrived this week, and our home is super comfortable, with a more energy efficient unit to boot. I would not hesitate to recommend them to anyone and they are my only call for service too. read more

My furnace would work on and off again. We were not sure what the problem was so we had 24/7 come out an take a look. The staff that came out seemed very professional. They did a diagnosis and stated it was a wiring problem, which would cost about a couple hundred dollars to fix. That seemed very reasonable and I told them to go ahead with the repair. After finishing the repair, they mentioned it was a control board issue and not necessarily a wiring problem. To fix this would cost several hundred more dollars. The technician stated rather than fixing it, I should consider buying a new furnace. I was open to buying a new furnace because our furnace was 20 years old. The technician then indicated he would send a new estimate via email. I waited several days with no response. I called the shop on several occasions and they stated they would send it over, but it never came. While they seemed nice I left quite unsatisfied with service provided and went to the authorized Costco dealer instead. read more

I was incredibly impressed with this company and I would recommend them 100% without reservations. I am always concerned when contracting out work that the quoted price for the job will end up being more in some kind of attempt at up-selling. I expressed this concern to Ben (the owner) and he said that the only reason the price would change is if we wanted to upgrade something mid-install, and that if anything came up that he missed in his inspection, then it wouldn't affect the price. Well, it turns out that our "AC ready" home had damaged pipes inside the wall and they needed to run brand new pipes along the outside and encase them. True to Ben's word he said that it wouldn't be an additional cost to us and they promptly came the next day and finished the job. Very impressed with this company. If you have heating or cooling needs and you want transparency and great customer service, then I would go here. read more

Glad I went with 24/7. They did a great job installing a new AC system in my house. I really don't have any complaints. Everyone was professional and they got the work done quickly. Thanks Ben and Brad!!! read more

Excellent service, incredibly responsive, and personable from start to finish. From Alyssa (sp?) taking the time to work with me on schedule - including updated communications if there was a positive schedule change - to Ben coming on-site and quickly resolving our A/C issues, our experience was exceptionally positive. So much so that my wife and I agree that we'll be working with 24/7 Heating and Cooling to be proactive with the care of our furnace and - at a date to be determined - replacement and upgrade. read more

Ben and his team did a great job of installing a new furnace in our basement and an A/C unit. They were professional, well organized and clean. They did a really clean professional installation, they offered solutions to all the minor problems and resolved them all. We had a slight problem with the A/C unit and when parts were not available they upgraded my unit without any additional charges. I would highly recommend 24/7 for you heating and air conditioning installation. Very happy customer. read more

Found these folks on Groupon, and displayed excellent reviews-so we purchased an inspection/tune-up for our furnace. The gentleman who coordinates the appointments was professional, courteous, & helpful answering my questions. The week prior to our scheduled appointment, our furnace stopped working. This was during the first time this year the temp dripped below 28f, & all four of us could see our breath in the house. A friend recommended Damon at ABC HVAC, who was able to get his friend John from MT HoodHVAC-R to come replace the necessary (inoperable) parts. Having a fully operable furnace (with two primary parts replaced), servicing from 24/7 wasn't necessary-and I replaced that Groupon. Groupon didn't notify 24/7 of this action, so the two professionals arrived promptly at the originally scheduled time for the inspection/tune-up-but needed to be turned away. The gentlemen were very gracious, understanding, & professional-and I readily recommend their customer service. read more

Yelp sent my request quote for plumbing to additional vendors, Including Robben and Sons Heating and Cooling. Mary called to let me know they don't do plumbing and can't take my job. I asked her for a reference, and she gave me a good one. That's good business. read more

Bradley arrived exactly on time and though he had never seen an AC issue like mine in his 10 years in the business, he fixed it and was out the door for the price of the diagnostics. (My AC was triggering the heater pilot, so blowing hot air.) Super friendly, professional, and efficient. I hope I don't need them again soon, but if I do, I'll definitely use 24/7 again. read more

So the family and I were out of town for a day and a half and came home and walked into our really cold ice box of a house. Wait...what? What the hell you do with the thermostat? It's freezing in here. The wife said "Nothing" We looked at the thermostat and the house was 60 degrees inside. That's not very warm to keep a 10 month old baby warm, especially when she's under the weather. I did what any person would do. Go the furnace and stare at it, hoping that it suddenly will kick back on. I stood there in my garage looking for any signs of life. The furnace kicked on but there was no fire coming from the natural gas. I asked the wife to check if we paid the bill. She looked; yeah...it's on auto pay. Ok...struck that theory off the list. Than I went to the circuit breaker, turned it off and waited about 2 minutes. Turned the sucker back on and boom...nothing changed. So I turned to the trusty Yelp app and searched heating and cooling. It gave me a list of business. My wife saw 24/7 Heating and Cooling and decided to call. No answer, she left a message. About 30 minutes later Ben called and asked what was going on. We explained the situation and she had me go back to the breaker and turn off the furnace again. I'm thinking, ok the guy is on the phone it's going to work. That's just how it is. You drive your car, some warning light comes on and you take it to the garage and they find nothing wrong, and you look like an idiot. Well, unfortunately that didn't happen. I had a dead furnace. Ben said that he would hop on over from Tualatin. Since it was 9 PM at night I was looking to pay $149 due to the over time rate. But my little girl needs the heat, so I'm not going to complain. Ben came by and went straight to work. He did some tests and found out the temperature sensor that turns the furnace on and off was malfunctioning. I was glad that I didn't need to buy an entire new furnace. He bypassed the system but he said that it would only work for a few days before the bypass broke down. Ben informed us that we needed a new part but that he didn't have the part at all in his truck. He checked the house and said that he noticed some of the vents in the house were closed. He said that when it's closed it forces the heat to come back into the furnace thus causing the temperature to creep up and wreaking havoc on the system. The next day Ben came back with the part and installed it and also did check the furnace for any other issues as well as the house. Since it was day light he checked our AC unit outside and told us that we have a heat pump. He explained to me how the heat pump works. I think I got it, but he said overall the system seems to be working fine. He did look at the air filter upstairs as it was making a loud sucking sound. I explained to him that it's one of those air filters that you can clean with water. He said those were not very good and since the previous owners of the house spray painted over the area that it wasn't working anyways. He recommended I go to Home Depot and get a better filter. Overall I was satisfied with his service. I thought the price I paid $199 for the part and coupled with the $149 OT I had to pay; I thought it was money well spent. We was straight to the point and also was honest about the longevity of the current furnace we had and recommended steps we do to make sure we squeeze every penny out of it. I'm glad that he took the time to drive all the way from Tualatin to Clackamas County to fix our heater. That's quite a drive and that was way beyond expectation. He could have easily said it wasn't his area to be at, but he didn't, went into his truck and came to the house. Mucho Kudos for that. I recommend Ben at 24/7 Heating and Cooling. read more

I have hired 24/7 Heating & Cooling twice. First time was last fall when they came out and did a furnace tune-up. Great experience with that tech. This week I had them come out and do a AC tune up in preparation for summer. My AC is over 8 years old and had never had anything done to other than be beat up by weed whackers, lawn mowers, and have a massive tree dump all its leaves on it. Needless to say, the AC unit was filthy! The tech (Ben), took the system apart, tested it out, and then cleaned the eight years of dust, dirt, and gunk off of it. Its running like a brand new unit now. A big wake up call for me, it looked OK on the outside, but it was a mess inside. Both of my experiences with 24/7 were great. The techs know what they are talking about and they seem to genuinely want to help their customers out as best they can. In a few years it will be time to replace the furnace and they will be the first people I call. read more

First world problems certainly catch up with us pretty quick these days. The central air conditioning went out on me over a hot August week. I got onto yelp and looked at the highest rated HVAC companies around my area. There seems to be a common theme with 24/7. All the reviews seem very positive and this one is no different. I contacted Ben through the yelp app. He was very responsive, always within one hour. We set up an appointment. He was there on time ready to work. We got to the third level of my condominium and we open the attic door. All he had to do was to hear the unit attempt to start. He diagnosed the problem without even seeing the unit. He informed me of the part that needed to be replaced, finished his work in a timely manner, and took some time to discuss the future and life expectancy of the central AC unit. I would recommend using this business. read more

I will use this company exclusively anytime I need repairs for my heating & cooling needs. My story? I woke up this morning (Saturday) and realized our water heater was not working. We are new to the Sherwood area so I searched YELP for a respectable repair company with great reviews. I use YELP religiously because I ALWAYS have great experiences. I called and left a message at 8am and received a return call from Ben within the hour. I explained my situation, but he informed me that they don't do water heater repairs. However, he did give me a contact name and number of someone he uses. Before we concluded our call, he gave me some things to try. I went out to the water heater and did the things he recommended and it worked. The water heater is up and running. This is what makes a great company. Ben went above and beyond to help me resolve my situation, although he wasn't obligated. Honesty and great customer service is what will give 24/7 my trust and future business. Thank you so much, Ben. read more

Excellent service, highly recommended. AC went out Friday night. Called them and they came out within an hour. Needed a new part and problem was fixed quickly. Can't say enough good things. Thanks a lot! read more

Our furnace stopped working and we called and emailed 24/7 Heating and Cooling. A day later, got an email saying they can schedule us 8 days from now. It turns out they're neither 24/7 nor are they capable of handling emergency service. read more

We are a property management company and one of our tenants called me at 7:45 AM sharing their concerns and fears regarding the furnace system. I called and spoke with Ashton and expressed and shared the tenants urgency and he had a tech at the house by 9:00 AM. I was hoping for good service but this easily exceeded my expectations. The tech discovered the issue and calmed down my tenants and we moved forward with 24/7. I'll call them first the next time I require HVAC service. Call them and you won't be disappointed either. read more

So grateful for this company! Came out on a Friday after 6 PM! Super helpful, I would recommend them to anybody!

I live in Portland. I had a Groupon that expired during quarantine. Before its expiration I wrote, asking that they honor it for later. I made my first request in November. It is now almost February and I have heard NOTHING from them. I began writing every few days, both email and their website, now it's EVERY day and still no response. read more

Ben was extremely helpful and mature in his approach. I was pleased to give him my business and when I found out that he was owner and a great entrepreneurs, I was happy to give him my business. I had bid two other companies and accepted his bid on the spot. Ben missed a small detail in his due diligence and instead of trying to push a change order sucked it up a realized his mistake. I would recommend Ben and his company to anyone in the area. read more

Had our furnace cleaned and the service and rates were excellent. Very appreciative of the job and cleaning guidance for the year.

My tenant called to let me know the furnace was not working properly. I am a landlord living out of state. It is hard to find service providers who are helpful, patient, and trustworthy. Ashton, Ben, and Bradley were extremely kind, courteous, and thoughtful. These men provided excellent customer service and got the job done in a timely manner. Bradley gave me a comprehensive explanation of the problem and his recommendation to resolve. Aston was responsive to setting up an install appointment ina timely manner. And Ben was responsive when I called him on a Friday evening. I would use them again and definitely recommend them. They are a pleasure to work with. Thanks for the positivity!! My tenant and her family now have heat! read more

24/7 did a spectacular seamless job installing my new heater. Bob, and brad and Kelsey were very professional, answered all my questions immediately and left the place better than they found it. I'm very satisfied an recommend 24/7 unconditionally. Regards Oregon inspector came today and approved the install. Said contractor had done a very good job!! read more

Ben was very professional and did not try to over sell us. I instantly trusted him and he did a beautiful job. Enjoying our new A/C!

There guys were great always showed up on time gave us realistic options for our old AC and charged a reasonable price. Super friendly and followed covid19 guidelines read more

They did a great job fixing the problem, and showed us where a few things were not to code and upgraded them so they were safe. Highly recommended!! read more

I do a lot of research before I select a company, meaning 12-15 bids, lots of questions, an apples to apples comparison. Ben came in dramatically under other bids. Our system was a bit challenging and took longer than expected, but everything was always communicated with us. I got a phone call when he was going to be 3 minutes late. Our system is up and running and we were extremely happy with Ben (owner) and his team! He does carry American Standard (and possibly some Rheem), so know what carrier you want when looking for an new furnace, ac or heat pump. Will definitely use Ben for annual service and highly recommend him for installs. read more

Ben helped me diagnose an issue with my furnace. He also provided a quote on a new heat pump and high efficiency furnace just in case my HVAC skills were below par. Luckily I was able to get the part I needed and perform the work myself. Ben was great, super nice guy and very knowledgeable. Will definitely recommend him if you need work done. read more

We are new to the area and needed to have the heat pump serviced. I called 24/7 because of the excellent reviews on Yelp and they did not disappoint. Ben arrived on time and was very nice and professional. He went straight to work with the service. I was dreading the news that we were going to need a new unit but he surprised me and said that the unit was in good working order and could last 5-10 more years! He did recommend that we replace one part, which we did. He also took the time to explain the equipment, how it works and what we should do to maintain and ensure it would have a longer life. I also asked about the maintenance plan which seems like a great idea. I am very grateful that he was honest and did not try to sell us on a new unit when we did not need one. When that time comes we will definitely know who to call, Ben! read more

Ben did an excellent job. He checked everything and helped me on changing filters that I didn't know existed and shouldn't of :) I would recommend him to anyone and he was very upfront with prices. read more

Ben is great. Our furnace was dead on a Sunday. He was super-helpful by phone diagnosing the problem before he came out. He then came out the next day and repaired what was needed. He was efficient and reasonable. We'll be sure to use him next time. read more

Live near the Raleigh Park neighborhood and purchased the One furnace tune-up and inspection Groupon and could not be more impressed with everything. Scheduling was easy. Was given a reminder call, which was appreciated. Was called to let me know they were on their way and would be at my house shortly. Was on time. Ben did a great job communicating to me everything that he was checking for with my old furnace and made recommendations for certain repairs or what a replacement would look like. When the time comes to invest in a new furnace, or if repairs become what we do in the meantime, I'll be giving them a call back. Very pleased and would recommend without any hesitation. read more

We needed a furnace flue replaced ASAP. Called them on a Tuesday, quoted us and took the deposit Wednesday and fixed it Thursday. Ben was the technician who did the job. From start to end things were dealt in a very professional manner. Kept us updated about the appointments and about status of a few parts which were to be ordered. They even did accept payments immediately with a credit card and provided the receipt, which I appreciate. read more

This is the second time we've had Ben out to do work for us, and he was just as great this time as last. Totally a derp on my end (stupid thermostat had disconnected) but he was very nice about it, I didn't even end up feeling too stupid about it. :) He's very professional, courteous and above all on time with no crazy upselling. He'll do the work for you quickly and efficiently. We've already scheduled our maintenance with him. read more