Half a star if possible…read more Made a reservation online months ago. However, when I arrived at this location after taking a lyft from the airport - found that it was CLOSED before my reservation pickup time. (Huh?) Was forced to scramble to find an alternate Hertz, which closed 45 minutes later. At the alt location, the woman opened my reservation and said "oh, you must have been that LATE reservation." I ended up getting a car from there. It's 818 Central, in case you're wondering where to take your business. Over the phone, when calling Hertz to ask what to do since my location was closed, they suggested, that I GO BACK TO THE AIRPORT. All around poor service. For an example of good service, please check out the Hilton Albany and their doorman Brian, who was instrumental in helping me find...the their Hertz. You can look out for his Superman cape.

I don't know why any of these other reviews are negative--I had a perfect experience. The morning…read moreof my train, the desk called me directly to confirm my arrival time, and that my car would be ready for me. When I arrived at the train station, I was met directly upon exit and whisked to my car. They gave me the number to reach anyone if issues and return was a simple key drop. The staff called me after the return to ensure my rental went well before they emailed me the invoice. The team here was great.

Look at my 300+ reviews. I'm not insane or a crank. But 90 minutes after leaving my car at the…read moreAlbany-Rensalear train station I realized I left my new blue raincoat in the backseat of the car. I called and asked if they had found it, and they pretended to look. I also called Enterprise customer service but since it wasn't one of their main stations there was no form to fill out. Hope some Enterprise employee's girlfriend is enjoying her new coat.

Gold star!!!! What a pleasure it was to ride with Mother…read moreDaughter Transport Tomeca was awesome, fun to talk with and the TCB was flawless. On time and on the mark! Next time to Albany they are my first call. Rick

The amount you wanted to charge from Saratoga to Albany airport, you're a fraud. What a joke, 3x…read moreUber and taxi fees. Good luck scammers!!!

Andrew was super friendly. Provided helpful and efficient service. Explained all the ins and outs…read more(tolls, gas, etc) which was helpful.

The staff were extremely helpful throughout the rental process. Kudos to Brandon Jones, branch…read moremgr, for his personal care and assistance. A deer hit my car so it went into the shop for repairs. Insurance covered the rental and the entire process was easy and hassle free. Thank you!

I just bought a very clean, gently used car from Main Motorcar. When we picked up the car, the…read moresalesman Alex spent over an hour explaining all the features that the car had to us. We hope the car is as good as it seems and highly recommend this dealership for buying a car.

John and Tim in the service department are two great guys! If you have anything wrong with your car…read moretell them the problem before they even assign a tech to it they have a great idea whats wrong. It takes a bit longer than average for a service but they go through your car with a fine tooth comb and when you get it back it truly runs like brand new machine!

The workers were very pleasant and very friendly and helpful they all was great the car that thay…read moregot for my was very good and everything was in great condition and I didn't have any problems

I needed a car to get to JFK. Although there was a hold on cars leaving the area, Davyan found one…read morewithin a reasonable distance. He also gave me tips on getting the best pricing. Outstanding service.

The service at the 900 Central Ave location was very professional, friendly and respectful. They…read morewent out of their way to make sure I got the Uber ride I needed after returning the rental vehicle through my insurance company. It was my first Uber ride and I was still learning how it worked. I definitely recommend the staff at this location of Enterprise. I've never used the other Enterprise locations so can't speak for them.

First rate customer service. Nationwide insurance gave me an incredibly hard time in approving a…read morerental but the staff at Enterprise really stepped up to try to help me. Will definitely use them in the future. well done!

Highly recommend. Prompt service, clean car and a good price. Will be using Nicks taxi againread more

I was traveling to Omega for the first time from California and needed a ride there from Albany…read moreairport. I was so nervous because I didn't know anyone in that area. But Nick responded to my messages quickly and quoted a very reasonable price. His driver, Cynthia, was super professional and even helped me with my bags, which I was concerned about because I have mobility issues. I will definitely be using Nick's service again in the future. Highly recommend!