Had the absolute BEST experience. Angelo was wonderful, He got us in and out, answered all our…read morequestions and was very helpful through the whole process. I will definitely be referring my friends and family to him. Professional and clean environment.

i just want to say that this was the worst cutomer service. I brought two vehicles from there and I…read morethought that they would help when help was needed but boy was I in for a shock. I call cocerning a service contract that was to be paid out due to it was no loger needed, Mrs Jessica ask me for the paperwork and said that she will get back with me it's been two months and she' always out of the office or gone for the day. Mr. Garett was really rude to me in this matter. I was thinking of buying another car for my daughter but with the run around and bad cusomer service that I have been reciving latley no thanks I'll rather go esle where and buy. Some service you guy claim nor true. Unsatifactory.

Pretty large upset traveling four hours from Tampa/Clearwater…read moreFL to view a C7 Corvette. On text message and phone call Marco affirmed this car was in 9/10 great shape, with no story or specifics to give further. I arrived after traveling overnight to find the vehicle had several cracks in the fiberglass in more than one spot greater Than 1 inch in size, the rear trunk, hatch and bumper were severely sun and paint damaged, including peeling clearcoat. Several rims were curved, and the center console was broken, along with other various mechanical and cosmetic imperfections throughout the car. In a negotiation with management, their offer of price reduction was not 1000 less than its posted price. Very Upsetting experience, having purchased five Corvettes in the last 10 years, this might be the worst place. Kindly make better disclosure of your inventory and make deals if you don't want to hold onto cars for nearly 2 years as stated.

Idiots. Don't buy from them. They will not honor warranty. Car died a week after I bought it…read more My fault for purchasing from a salesman that hits his fruity vape every three minutes. Good riddance.

This dealership has gone above and beyond for my family. Since the first day we walked in, to…read morebuying a truck and more- they have given us such incredible service. Their entire staff is so easy to work with and they make the process so easy. We will absolutely be using them over and over to purchase our vehicles!

Completely unacceptable experience with Tallahassee Ford and the final straw for me as a customer…read more I scheduled my vehicle for service in advance and used their valet pickup service for 9:30 a.m. from the parking garage where I work. I gave detailed pickup and return instructions and made sure they had my correct phone number. My vehicle was picked up on time and I watched it arrive at the dealership through their tracking app. After that, I received no call, no text, and no update for hours. At 2:30 p.m., I had to call them myself only to find out they had no idea what was going on with my vehicle. I was asked when it was dropped off and what it was there for, even though THEY picked it up through THEIR valet service and my appointment was already scheduled. I was then told the valet driver did not properly check the car in. That is still no excuse. My appointment was on the schedule, and any organized service department should have figured out why a scheduled customer vehicle was sitting there untouched all day. They also tried to blame having the wrong phone number, which was false. I gave my number when I booked, to the valet driver, and again to the manager. No one chose to call me. I asked multiple times to speak with the owner and got excuse after excuse why he could not come to the phone. To make it worse, they returned my vehicle to the wrong parking garage, so after work I had to walk multiple garages trying to find my own car. After having my vehicle from 9:30 a.m. until 4:00 p.m., they completed absolutely no service. This is the third issue I have had with this dealership. I will not be back and will be taking my business elsewhere.

Avoid this dealership. Though the sales team was helpful, all of the negative experiences came from…read morethe owner. I was told to complete the financing paperwork at the local credit union, as they would be closing before the dealership that day. After I drove 500 miles, I arrived to find the deal had changed when the owner removed my state's tax benefits from my trade offer. As the agreement had already been financed, I was hard-pressed to argue now. I told my salesperson to have the car "road trip ready," specifically instructing them to make sure the tires were inflated to the proper levels and to change the oil if needed. Then, I had the car inspected at a nearby dealership (a certified manufacturer dealership) the day before purchase. Due to time (not mileage), the car needed an oil change per the inspection, but this information was intentionally withheld. I was only made aware of the recommendation after I had to contact the inspection team, as an engine light came on 400 miles into my drive home. As such, it was not listed on the buyer's order. When I asked for reimbursement for the overdue oil change, I was denied. The salesperson apologized as the owner refused to oblige. After some failed attempts, I went through the BBB. After some additional back-and-forth, the owner then offered to reimburse half the cost of the oil change in exchange for my removing my negative review on CarFax and signing away my rights to write any further negative reviews on any other platform. I reserved my rights and said I hoped for full reimbursement so I could add something positive to my reviews. He then shut down all communication through the BBB. I have attached a screenshot of his offer on my google review as I could not add it here. He said my CarFax review was "derogatory," but I encourage you to read it for yourself on CarFax.

When I tried to sell my truck locally online it took weeks before I realized I needed help. David…read morefound a buyer and sold my truck for a great price. He lifted a burden from me, he did all of the work & got the job done. He even arranged to have the truck detailed and have some minor cosmetic flaws remedied. Let David do it for you; he is networked, efficient & personable. He also has a lovely selection of luxury vehicles for sale, I plan to buy my next one here.

Excellent place to bring your vehicle for service, from something simple to something complicated,…read moreyou can count on this shop to solve your issue,big or small, no problems no worries at this shop, honest, professional, and competent. I'm glad this shop was recommended.

From the owner: Cawley Motorsports specializes in auto detailing services in Tallahassee FL and the surrounding…read moreareas. Everything from a simple wash and wax to full paint correction and ceramic coatings - we are your premier local choice for vehicle detailing. We are a full-service automotive facility that works on all makes and models, so you can trust that your car is in the right hands.

Whatever you do dont purchase a automobile from this dealer. Dishonest would be a great way to…read moredescribe them In April 2018 we purchased a Subaru outback for $7000. A week later the car broke down on the highway. I texted him and let him know. Thigs was on a monday. I received a message back from him saying "I am sorry, I can not do anything in Friday. I am out of town. " After that, crickets. He never followed up at all even knowing a car he sold me left me stranded on the highway 2 weeks later. We have spent so much money trying to fix this lemon. We can't rely on a car we spent over 7k on less then 6 months later. STAY CLEAR OF THIS "DEALERSHIP ". Unless you want to be stranded and out of options like we are!

A few weeks ago I purchased my first Subaru from Cars on Park. Sulu was extremely helpful in the…read moreprocess. He allowed me to test drive as many cars as I liked (which were many), and supplied each car I was interested in with a driving history. Once narrowing down my options to a 2015 Subaru Forester, I asked if I could bring it to get a second opinion. Without hesitation he handed me the keys, as well as a list of mechanics nearby that would give a free diagnostic with his name (saved me $50). Over a few days, many phone calls and many visits I finally made a decision! It was such a respectable price, with the lowest fees I found in Tallahassee. A few weeks later, and I couldn't be happier with my choice!

Had our engine just cut out on us at a rest area about 60 miles east of here. Tow truck driver…read morebrought to us by AAA picked us up, suggested a place (not going to name), and they thought it was a started. This is Friday after Thanksgiving. Wasn't the problem. Had the car towed to here, and these guys fixed it. They came through. I called three different Hyundai dealers, (including one out of state) and none of them could tell me what the problem might be with all of the symptoms given; unable to shift, dashboard doesn't kniw what gear it's in, starter doesn't even engage, relay energizes to try to engage starter solenoid but doesn't, everything else has power. There's no words to describe how good these guys are. Come here, you won't regret it.

I brought my car to the PEP Boys on Apalachee Parkway in Tallahassee, FL in September 2025. They…read moredid a diagnosis and claimed that I needed a water pump. I had them repair the water pump and paid $1197.17 for the repairs. On May 5, 2026 I noticed that my car was doing the exact same thing that it was doing before the water pump was replaced. So, I called Steven the "Manager", and he said to have the car towed back in. So, since my car is still under warranty I had it towed back to PEP Boys. Eventually, I received a call from Steven saying that the water pump had gone out again, NOT mentioning anything else as a problem. He also said that the car would be ready for pickup the following Monday or Tuesday. After not hearing from PEP Boys at the end of Tuesday, I called the next day and spoke to Chris. Chris said Steven was off work that day, but he would call him to see what was going on with my car. After talking to Steven, Chris came back to the phone and told me that Steven said he had ordered the wrong water pump for my car and now the car will not be ready until Friday May 15 2026.. I called PEP Boys on Friday May 15, 2026 and again my car was still not ready. The new pickup date changed to Saturday the 16th. So the next day when I called Steven he NOW added that I needed a water outlet housing totalling $592.99 not including the PepGuard Limited Extended Warranty for $61.20. My car had been in their possession since Steven's diagnosis that only the water pump was the problem contradicting his first diagnosis. WHEN I GOT IN MY CAR TODAY IT WAS STILL DOING THE SAME THING THAT IT WAS DOING, (RUNNING HOT), BEFORE THEY CLAIMED TO HAVE FIXED IT ON SATURDAY. They kept my car from May 7, 2026 to May 16, 2026 and I still have the same problem that I had when I brought it there in September 2026. Now, I'm out $1197.17 and my car is still not fixed and they are giving me the run around. I have been a loyal PEP Boys customer for many years.. Do not trust this location. Chris is the only honest technician at that location who has excellent customer service skills.

I have done business with Kraft Nissan for several years, mostly with the service department, but…read moremost recently with the sales department. With any large dealership, there are a lot of moving parts, and people are involved. Both scenarios breed a mixture of good or bad experiences for most, and for me it is how you feel you were treated at the end of the day. I have always had a good experience with their service department, but know others who said they didn't, fair enough, but I know I will be coming back to them. My recent sales experience was when I was looking to purchase a new truck. I dealt with both Markus (Infinity dealership) and David Tompkins at Kraft, and both were great. David was great from minute one to even a week after the sale in making sure everything was how I wanted. When I make a major purchase, I want to deal with someone who is more interested in the long term relationship and being there for the vehicle 5 years from now, and not just this transaction. Kraft and these gentlemen do that. I got exceptionally good service from the sales team and the service department while some work was being done on the new truck.

If I could give them a -5 star, I would! This is the absolute worst place concerning customer…read moreservice!! Our car has been there for almost 2 months for minor accessories in which they fail to communicate, basically holding our car hostage! Spent many hours on hold & trying to talk to somebody in the service department, at which when they rarely pick up, they are very rude and unprofessional! Never come here, NEVER!!