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    2B4 Athletes

    5.0 (1 review)
    Closed 3:00 pm - 9:00 PM

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    Personal training

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    7 years ago

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    Planet Fitness

    Planet Fitness

    3.1(54 reviews)
    20.7 km

    Working out at South Elgin Planet fitness this week! I travel often and that's why I love Planet…read morefitness. Consistency is key when trying to make good life choices! The gym was clean and friendly. Comforting to have a familiar space while traveling! Enjoy the sunshine, Jennah

    Absolutely terrible experience at the Planet Fitness on Randall -- easily one of the worst gyms…read moreI've ever stepped foot in. From the moment you walk in, you can tell this place is poorly managed. The staff couldn't care less about anything. Half the time they're just standing around, on their phones, or talking to each other while members are left waiting or dealing with issues on their own. If you actually need help, good luck -- you'll either get ignored or get a lazy, half-effort response like they don't want to be there. The cleanliness is a complete joke. Machines are constantly sweaty, trash cans are overflowing, and it feels like nobody ever wipes anything down unless a member does it themselves. The locker rooms are even worse -- dirty floors, bad smells, and clearly not maintained regularly. For a gym that preaches a "judgement-free zone," they sure don't care about basic hygiene. Equipment is another huge problem. Machines are constantly broken or out of order, and it takes forever for anything to get fixed. Even when stuff is working, there's never enough of it. You end up waiting way too long for basic machines because the layout is cramped and poorly thought out. It feels overcrowded no matter what time you go. The environment is just bad overall. It's loud, chaotic, and not in a motivating way -- more like a disorganized mess. People don't rerack weights, nobody enforces any rules, and the staff just lets everything slide. It honestly feels more like a hangout spot than a gym. Customer service is easily the worst part. They make it difficult for no reason when it comes to memberships, cancellations, or even simple questions. It feels like they're trying to trap you rather than actually help you. No communication, no professionalism, no respect for members. For the price, you'd expect at least the bare minimum -- clean equipment, working machines, and staff that actually does their job. This place fails on every level. There are way better gyms in the area that actually care about their members and maintain their facilities. Save your time, money, and frustration -- avoid this Planet Fitness at all costs.

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    Planet Fitness
    Planet Fitness

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    Charter Fitness - Charter Fitness

    Charter Fitness

    2.6(29 reviews)
    18.7 km

    Charter Fitness is one of the best fitness values in Crystal Lake. For the $15/month basic…read moremembership you get access to the gym 114 hours a week, with plenty of cardio equipment, strength training machines, free weights, and equipment like Swiss therapy balls and foam rollers. The staff are friendly and helpful, and they keep the place clean and running smoothly. Most of the users are courteous and accepting of people at all levels of fitness. Granted, it gets a little crowded as people come straight from work, but I usually work out after dinner or early in the morning, and I almost never have to wait for the equipment that's in my plan for that day. The only small change I'd recommend is a new playlist, since the current one seems to favor screaming (not singing) rockers. I've compared this with some of the other options, but because I value easy access to free weights, some of the other low-cost competitors weren't the right fit. So I'm very happy.

    I have been a member of Charter Fitness before it was even Charter, it was Cardinal Fitness. I have…read moreseen mangers of the gym come and go! I have found a real connection with Karissa! She has turned the gym around in such a positive way! Karissa is one of those manager that will support you and encourage you during a workout and if you have fitness questions she's there for those to! She's been very helpful to me during my weight loss journey at the gym!

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    Charter Fitness

    2B4 Athletes - healthtrainers - Updated August 2026

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