Great experience. Bought a truck and had some break issues days later. I brought it back in and…read moreeverything was handled right away. Great service. Ask for Fish. Great guy and was extremely helpful

Bought a 2013 Ford Edge. I started to have problems. My exhaust went bad and it had a gas leak…read more They said they would fix the exhaust for $300. I only had $300 total. Now a wheel bearing is going bad and I have a $100 deductible, and only have $200 for the exhaust. They refuse to help me out & fix the exhaust for $200. That would be so helpful for me, and would be such a nice gesture from them. I'm 64, raising 2 grandkids on a fix income. I'm disappointed and disillusioned

Detail employee was very rude. Yelled at me for where I was parked when I was instructed to do so…read morefor a job I was doing. I get he has a job to do but there is no reason for his temperament. Would not recommend being a customer here.

I had a very disappointing experience with the service department at Bob Maxey Ford, Inc…read more I scheduled an appointment for my Ford F-150 for an oil change, recall, and a rear differential leak. I was told to bring the truck in at 10am and that I'd need to approve a $250 inspection fee upfront, even though I have a premium care warranty. They couldn't clearly explain what would or wouldn't be covered. I dropped the vehicle off at 9am and was promised a call in the afternoon with an update. No one called. I had to follow up myself at 2pm, and again at 4:30pm after being left on hold. By the end of the day, I was told they hadn't done anything on the truck. No inspection, no real progress, and no communication. I then went to pick up my vehicle, and no one apologized or explained anything. No communication, no accountability, and no respect for customers' time. Completely unacceptable experience. I won't be coming back.

I highly recommend Westborn Auto- my air conditioning condenser needed replacing- Mike was able to…read moreget a replacement the same day I brought it in and kept it overnight to test it and make certain it worked flawlessly. It cost less than I originally anticipated and I'm extremely pleased with the service and communication altogether.

Mike and Victor are the best at diagnosing and repair. This is the only place I take my Jaguar…read more Thanks Guys! Karen W

Cheap used parts with warranty. Can't ask for much more. I'll be back when I need another part…read more Also employees (3) I talked to were all polite.

Sold me an engine that was supposed to be for a 2016 Chevrloet 2500 Diesel,…read morerepresented as a GM test engine online at Car-Part.com. Discovered it was in fact a Marine engine that will not work in a Truck.... Contacted the owner Refused to do anything about it. $6300.00 I have been In litigation over, be cautious he acted like i was trying to profit on their mistake all i wanted was the motor i purchased or a refund. Now having to sue for damages and the cost of the motor, I see in the reviews they have another motor issue, not SURPRISED I agree totally with your remarks.

My insurance sent me here after I had been rear ended, all seemed good at first, they got my car in…read morequick. I had asked them to do an alignment on it because it wasn't steering properly and it's a brand new car with under 5k miles so I obviously wanted it straightened out. They said they would look at it and get it fixed up. I dropped it off on a Monday morning and on Friday they were calling me telling me the car was still missing a piece but they wanted me to pick it up anyway (yeah I'm not picking up an incomplete car just to fit their time quotas). They suddenly had the back ordered part it was missing a few minutes later and were able to complete it so I went and picked it up that Friday. The alignment was still off from first driving it away but I decided to have my dealership fix it when i went in for an oil change a few weeks later figuring they'd do a better job anyway. At the dealer I was told that my car still had a bent axel arm from the accident, something that them running an alignment immediately told them. So my question is did Minsers completely miss the $1700 of damage this was or did they find it and decide it wasn't important enough to fix (I'm not sure which is worse). I then called my insurance company and they told me I had to take my car back to Minsers despite my objections. I took the car back the day after the dealer found the damage and was told they would get it fixed up. After I had dropped it off I got a call from them informing me there were allegedly scratches on my wheel insinuating I had further damaged the vehicle not related to the accident. I'm not sure what was going on with that or what they were trying to pull but I obviously had not damaged my vehicle and the call ended with that. I got my car back today and it appears to be fixed and driving like new again which I appreciate (and expect). I looked at all of my wheels and there are no scratches to be found which is interesting to me as there we're supposed "fresh" scratches on a wheel. All in all yes my car is now fixed after bringing it to them twice. They seemed to use genuine GM parts which is also a positive. Although I felt as if they were trying to take advantage of me and possibly scam me due to me being a young woman and not knowledgeable about cars. Pictures to show that the damage wasn't even that extreme.

A place you can trust!!!…read more I unfortunately wrecked my car pretty bad a few years ago and took it here for repair. It was in bad shape and they did a wonderful job of putting it back together. Someone keyed my car and another person sideswiped it and left some marks on each side of the car. I took it in for a face lift today and it looks brand new again. The owner is very nice and even had my car cleaned up for me when I came to pick it up. I would recommend this place to anyone.

This is such a great place. They have such a helpful staff. The process was really smooth. The…read morevehicle condition was Superior . I dealt with Donald Pash, Mike and Mark and they found me the most perfect car in my price range without any kind of high pressure sales pitch . The overall experience was stress-free. I highly recommend this company . And you can thank me later .

Don't waste your time…read more I came to the shop with 3 problems: -A sound from the right side of my car. I gave them instructions on how to reproduce it, just drive the car on the highway -My car needed a regular service -I wanted to reset a warning light on the dash. They wasted my time and I left with more problems. They told me they would get to it that day on site. Then called me and told me they would not be able to get to it till the next. They don't even inspect it till the afternoon of the next day, and want to keep the car for another day. The next day they told me they were not able to reproduce the sound. I go in and immediately reproduce the sound with a tech in the car on the highway. They say they will look at it. I leave. I come back and they tell me they "aren't a shop specialized in fixing that problem" go to a different shop. Fine, I appreciate the honesty. They give me my car back. I turn on the car. Sound still there, Car regular service timer not reset - Such a simple thing, if they're cutting corners here what else are they cutting corners on? Warning light not reset. I go back in , ask them to reset both warnings. They come back, warning light needs a physical part and they need another part that they want to charge me for ~20 dollars, and for me to wait another few hours. They did reset the service timer. At this point they've wasted enough of my time. I leave, paying few hundred dollars for the service and them having wasted 3 days of my time. I go to a different shop. The fix is so simple they fix it for free in 20 minutes. Also they spam you with advertising texts despite never asking. In summary: They didn't fix any of my original problems, needed me to micromanage them to follow basic instructions to diagnose, are slow and incompetent.

Would not recommend. I took a 99 VW Beetle in for air conditioning repair. The battery had died…read morewhile it sat in their lot over the weekend, they jump started the battery to get it in the garage and then they said they would not look at the air conditioner unless I replaced the battery at a cost of $500. Absolutely ridiculous pricing. It takes 15min or less to remove the battery. A new battery at auto store is $150-200. I said no thanks I will pick the car up and take it elsewhere . They then charged me $170 for their "inspection". I jump started the car to get home, took the battery out (took 10 min), took the battery to the local auto store where it was tested and the battery was still good. So here I'm out $170 for absolutely nothing and the air conditioner still does not work. I do not understand why they wouldnt just charge the battery and fix the A/C. And $500 to swap out a battery is absurd. Will never go back and dont recommend .

Livernois Collision did a great job on fixing my right fender and headlight on my Buick Enclave…read more Danny said it would be done by Thursday and it was! They were so helpful and friendly. I appreciate their service. I would recommend this collision shop to anyone that's in need of good, fast, service.

Very professional and reassured me that they'd take care of my vehicle. I was kept informed along…read morethe way. They actually brought my SUV to me once the work was completed. They even did an excellent detail job. I highly recommend Livernois Collision.