I own a rental property in Langhorne that got extensive cigarette smoke damage although the lease…read moreclearly states no smoking. We had a family moving in quick turn due to relocation before we new about this damage. He has young kids and was worried about air quality ofcourse. Called Servapro and they had someone out there next day for a quote and the following day for a major cig smoke damage service. Jerome Counts was our service provider and was AMAZING. Extremely thorough and kept me in the loop at all points as the home owner of a rental property who lives far away. He then followed up on his own the next day to see how the smell had improved in-person and talked to my tenant to ensure he was happy and gave him next steps/tips to further improve the smell. I even called Jerome after he spoke to my tenant to get his honest opinion and had no problem extending the extra courtesy of looping me in! HIGHLY recommend them!!! JEROME COUNTS!!! my hero lol

Without a doubt, the finest experience we have had with a repair/service company in over 40 years…read moreof home ownership. Michael Mitchell was prompt, courteous, responsive, and so very kind. What a gem of a person and a worker!

I had a new build and Ray and his crew came out to do all the plumbing from start to finish and did…read morean amazing job! Always discussed options, never felt like they were trying upsell and in fact thought they were trying to save me money when possible. Crew was friendly and communicative. Annamaria who scheduled everything was always pleasant and professional. Highly recommend!!!!

I hired Ray Ross Plumbing to replace a simple tub/shower valve and spout, and they turned a working…read morebathroom into a nonstop headache. Initially I needed to fix a very stiff bathtub handle. There was no leak at all before their work. Immediately afterward, the new spout started dripping every 3 minutes, and the hot and cold handles stopped working independently--turning the hot off would also kill the cold, which is completely wrong for a two‑handle tub. I contacted them repeatedly. They came back twice. The first time they flushed it and said there was debris in the O ring and it 100% fixed. It was not. I had to wait another week to have them come back they swapped out the cartridges, but the problems never went away. I had to document everything on video, time the drips myself, and basically do the diagnostic work they should have done. Another contractor has since told me it's very likely they overheated and damaged the new valve during installation (for example, soldering with rubber parts still inside), which would explain the drip and the crossover. In other words, their work likely ruined the brand‑new valve they installed. Despite multiple chances, they have not fixed what they broke, and I've now had to shut off water to the tub and pay a different plumber nearly $1,000 to rip out and replace the whole valve and spout just to get back to a functioning bathroom. I would never recommend this company--if anything goes wrong with their work, be prepared to fight to be heard, do your own documentation, and hire someone else to clean up the mess.

We call these guys for any plumbing issues we have - absolutely the best in response time,…read morereasonable price, kindness, and quality. For bigger jobs and the tiny little annoying ones we have, Drain Surgeon will be our go-to for the foreseeable future. Definitely recommend; we're grateful they're around.

This company is not good at all! They lie about work that was previously done on a property that I…read morepurchased. Because of the dishonest work performed, I had to pay for work needed by another company because of damage that was caused by their negligence and lies. They claimed to have replaced a certain pipe that was not. A report signed off by them and the borough stated it was done, but pictures taken by other companies dispute this. I also had to call them a few weeks after I purchased the property because of the lack of replacement of groundwork, a large sink hole developed in my yard. An employee came out with a few bags of soil and discovered they would need a truck load of dirt. Why are they even in business?

Overall, I had a good experience with Royal Water Damage. Their staff who came for the cleanup was…read moregreat. They had to make multiple trips to my house and were always clean, pleasant, and professional. They took lots of photos that were helpful when working with the insurance company. When it came to the billing, there was a billing discrepancy that took a couple of weeks to clear up and it was sometimes hard to get the right person on the phone (and was subsequently hard to get the right person in touch with my claims adjuster). That added to the stress of the flood situation, but I was satisfied with the resolution as the error was corrected and the team leader who had originally been on site called me personally and apologized. I hope not to have to deal with a basement flood again, but if I do, I will feel confident having Royal Water Damage take the first look at it.

I called Royal to clean up after a basement flood. They quoted me $3900. It took them about 4…read morehours of labor to cut the vinyl floor and manipulate furniture. They had several machines drying the basement over a 3 day period. Came back to me with $7300 invoice. There are plenty of other clean up companies out there. If you unfortunately need a clean up service, I would suggest looking elsewhere.

I'm honestly surprised by the low rating here, because that was not my experience at all…read more I had a horrible plumbing situation. I brought in two other companies to look at my issues and they made it sound like complete doom and gloom. 70 year old cast iron pipes don't bode well, but the quotes they gave me for PVC replacements were outlandish. Then the folks at Walsh Brothers came in, gave me a reasonable quote, and fixed pretty much all of my serious plumbing issues. The pipes even look good! All it took was for someone to get a little creative with the layout of my house and figure out an alternative solution, which they were able to do. Three months later and my plumbing is doing just fine. I'm super happy I chose Walsh Brothers because I feel I was treated with respect (i.e. not gouged for money) and my issues were fixed quickly and efficiently.

On May 15, 2024, I paid a whopping fee (via a check, no credit card) of $395 to Walsh Brothers…read morePlumbing to simply (it turned out) get my toilet "unplugged" via a battery-operated pneumatic-like "blaster". The visit lasted 30-plus minutes--not a bad profit margin for the company! But I was also concerned about my bathroom's sink and tub drains being very slow. The young worker told me that once he solved the clogged toilet issue the others would also be solved. I tried to urge him to look at the other problems, but he declined, saying that he was not familiar with my brand of fixture hardware; and, thus, he could not investigate. The brand is actually called "California Faucets" and I would think a plumber, worth his credentials, would be able to deal with just about any clogging issue. Apparently not. So, now I have to hire another plumber to get my sink and tub drains flowing freely. Lesson learned: Be skekptical of a plumbing company's advertising! Thus, the 2.8 current quality rating via Yelp. P.S. As an aside, I asked the plumber about his newish battery-operated device that extended as far as six feet into a toilet and effectively (after a few tries) blasted through the obstruction in the piping. He told me it was very expensive, costing around $400...enough to discourage a homeowner from purchasing one, but encouraging the homeowner to call a plumber. I looked into buying such and found out that it really sells for around $100, definitely worth the price to a homeowner.

From Jean K. Jim is good old fashion service - He's there when you need him. HIs company is…read morevery personalized where you don't get lost in the larger structured businesses. Our powder room toilet flooded our home causing extensive damage upstairs and to the basement. We had a sewer pipe that needed to be fixed - He knew exactly what the problem was because he was familiar with the original installation as my development was being built - he takes interest in the community especially has a keen interest in the plumbing aspects of his community. He didn't need to charge me an exorbitant amount of money just to assess the problem as two other companies wanted to. He dug a small 6' hole, fixed the problem and reseeded the patch for grass growth. Later I called him to check on my powder room toilet - it wasn't flushing right. He replaced a tube on to the flushing system (took all of 1 second). He noticed that the exposed air conditioning wall stack (exposed until our home is repaired from the flood) had holes in it. He went out to his truck and he patched up the holes with aluminum tape. Above & beyond. It's nice to deal with an upstanding person who takes pride in his profession. He called it a courtesy call.

5 STARS ALL THE WAY! * Value: He was the lowest price out of…read more8 local plumbers. * Fast: The Hot Water Heater was replaced in under 2 hours. * On Time: He was there at noon on the dot. * Quality: Installation was Clean and Neat.

First company I called (Cardwell) came out and charged me a dispatch fee just to tell me I needed a…read morewhole new unit - which turned out not to be true. I called D. Nelson for a second opinion, and I'm so glad I did! There was no diagnostic fee, and Don had it fixed within a few hours for $500. Just a salt-of-the-earth, honest, and hardworking guy who clearly takes pride in what he does. His colleague was also incredibly kind and professional. I would HIGHLY recommend Don and his team over the big-name companies any day. I only wish I had called him first!

We had the plumber out because we had a cracked pipe under the sink. It was completely removed and…read morefixed in less than an hour! Great job, personable guy, clean and work done well!

Work performed exactly as written, though not exactly as we thought. Be sure to read (carefully)…read morethe work to be performed and clarify any assumptions. The service order will be translated to Spanish and handed off to a crew that will not be able to speak to you in English and no job foreman will come onsite.

Morgan Basement installed 60 feet of french drain and a sump pit/pump in 2023, along with a water…read morejet back up system. More than two years later we discovered that the backup was faulty, causing our water bill to be exorbitant. Kevin and his team came out and replaced the back up and even partially paid our water bill to stand by their reputation. Hire Morgan Basement not only for their service but for their willingness to stand by their reputation. It's priceless.