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    Zip To Zip Plumbing

    4.8 (61 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Zip To Zip Plumbing

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    Reviews With Photos

    Old water heater (lasted 15 yrs)
    Renee D.

    Initially had a booked appointment with another contractor thru Home Advisor/Angi but he never showed up. So I went to Yelp and started a frenzied search here because it was after 3pm on a Saturday and I really didn't want to have to wait until Monday to get a new hot water heater. Several plumbers responded but Luan was not only one of the first but immediately offered a quote and immediate availability. I texted him my address and some photos. Luan and Kapo were at my house by 5pm new water heater in tow. Flawless process, reasonable price (1,200 for new unit, installation and removal of old unit) and I was able to pay through Venmo. Kapo actually pointed out some other pipes that will eventually need replacement and I would be more than happy to use them again.

    New sink and drain fixed.
    Michelle B.

    I contacted Zip to Zip on a Sunday thru Yelp about a plumbing problem that I had, of which a prior plumber called himself fixing. Needless to say, my leak got worse. Reached out to Zip to Zip for an estimate and sent them photos of my leaking bathroom sink and Kapo came out the next day and fixed my sink. After speaking with Kapo and seeing his work, I'm convinced that the prior plumber was in over his head. I've added Zip to Zip to my list of approved and dependable Contractors. Not only are they dependable, but they communicate well and arrive on time. Now that's service for you! Thank you soooo much Kapo for saving the day for us!

    Installed garbage disposal

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    9 months ago

    They were very responsive. They were quick and took time to explain what was needed. I would highly recommend them.

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    3 years ago

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    3 years ago

    Knowledgeable guys and work every freakin day... Highly recommend! Very reasonable prices as well

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    2 years ago

    Great service with a quick response time. They fixed my clogged sink within a day of getting in contact with them. Thank you so much!

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

    Amazing experiences twice with Luan. They are fast to respond, come out to do the job ASAP, and are reliable.

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    3 years ago

    Great service, great communication. Price seemed fair and they arrived on time and did a great job. Highly recommend!

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    5 years ago

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    5 years ago

    Wonderful service...arrived promptly and resolved my issue quickly. Very professional. I would recommend them to anyone who needs a plumber!

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    Page 1 of 2

    Ask the Community - Zip To Zip Plumbing

    Review Highlights - Zip To Zip Plumbing

    Luan and team arrived same day and even left to purchase a needed piece that I didn't realize we needed.

    Mentioned in 16 reviews

    Read more highlights

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    Plumbing Pals

    Plumbing Pals

    4.5
    (72 reviews)

    RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

    I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

    Zip To Zip Plumbing - plumbing - Updated August 2026

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