I want to start this review by stating that I am not someone who posts reviews often. In fact, I am…read moreextremely critical of services and, whereas I am a perfectionist with a strong work ethic, it takes A LOT to impress me. Joy and her team did it. I cannot say enough about how impressed by and pleased with Joy I am. Prior to meeting her, I met with several other companies, including the big box stores. From the minute I met Joy, I knew that I would be purchasing from her. She is one of those kind and pleasant people that exudes trustworthiness and competence. She was easy to communicate with, patient, and knowledgeable. She came to my house twice, to review selections, and spent way more time than she needed to, to make me feel comfortable with my purchase. Lately, I've noticed that customer service has gone down in quality, in many arenas. My experience with this company was refreshing and a reminder of what service used to me, and what exceptional service should be. I strongly recommend Joy and her team.

Joy and her team are great! We recently used them for our new Hunter Douglas window shades for our…read morebedrooms. Everything came out great!! I plan on working with Joy again for future projects. Thanks so much for your advice, expertise and overall professionalism. I highly recommend The Shade Shop!

I had a window treatment issue in Montauk, as far East as you can get!…read moreI called Gina and we had to resolve this issue remotely, since the project was at a beach house, closed for the season. Through a combination of photos and cell phone calls, Gina and her staff were able to replace the damaged product without a hitch. Gina was a pleasure to work with, her staff always kept their appointments on time and we have solved the problem.Thanks to Gina and her staff for their professionalism and expertise.

I do not often write reviews, but this was such a wonderful experience I do want to share it…read moreIt started from the first email and then the phone exchanges to arrange measurements. Anita and Keith are knowledgeable and efficient, besides being personally truly nice. They guided us through al the aspects we needed to know about to make the right choice. They had come with catalogs and samples of course, but they already had a pre-selection in their minds, based on our phone exchanges. Thus we did not have to use more time than necessary in making our choice Speaking about time; they gave us a likely date and they were perfect! The installation was also excellent, the installer was neat, also knowledgeable about all the questions we had. And our blinds do more than their duty, they truly look great !

I ordered 4 plantation shutters & them ! The sales girl was…read morevery helpful and Justin Did the measuring & installations He is excellent!!! They fit perfect!!! Will be referring other customers as well.

Ordered and had windows measured for bedroom shades. Paid in full and setup an installation date…read morebut instead of sending an installer they sent someone to measure the windows. Tried calling the store several times and also the main number but didn't have any success as no one answered. Finally got thru to someone at the store who said she contacted the installation department but still no response for a new install date. Very disappointed and very poor customer service.

I've used them in a few of my residences through the years and around a year ago also. They are…read moreefficient and friendly. I highly recommend them! The blinds are beautiful! Recently Frank installed blackout shades in my bedroom. They are fantastic!! I'm so happy and wish I had gotten them sooner. Frank did a great job!

Professional I have used them 23 years ago and my window treatment still looked brand new it was…read morechanged because of color, great company and products

Dave was initially pleasant to work with during my original order and installation. His…read moreunprofessionalism and lack of respect for a customer did not materialize until 4/22/25. I contacted Dave via text on December 4th, 2024, for a defective blind. I sent him a photo, and he agreed to replace it no problem. At which point, he never mentioned any service fee for the new blind. After not hearing from Dave for over 2 months, I contacted him on February 28th, 2025. I received no response. Finally, on March 27th, he finally replied to my text. He admitted that he forgot to order the replacement blind. Today, he texted me that the blind is in and he can come to install it tomorrow. He further tells me that there is a $75 service fee. When I questioned why he didn't tell me that upfront, he became irate and told me, "People do not work for free," and to lose his number. I have no issue paying a service fee. The problem is his complete lack of respect for a customer's time and his failure to disclose the fee initially. Dave's lack of respect speaks volumes about how much he values his customers.

Just wow! Stay away from this company!!!…read more We scheduled an in home consultation. They sent over a salesperson named Dave. He shows up 30 minutes late. I show him the rooms that we need to hang window treatments in. We start discussing options, colors, and how they were mounted. My wife came into the room and said she wasn't sure she wanted the kindle of blinds that he was proposing for the baby's nursery, and said that she wanted to see an option for rollers. At that point, he said he would be right back. Then I received a text from him where he informed me that he wasn't interested in the job. Then called my wife a bitch. Texts included with this post. If this is the kind of person who this company is going to send to your house, they don't deserve your business. Imagine someone calling you or your wife a bitch because she/you wanted to see a different option. I have no words.

Great fabrics and wall coverings at unbelievable prices!! if you are in the Long Island are, go…read morecheck it out. They are open for walk ins during covid!

I LOVE Textile Mill End Shop! I come here for ALL my fabrics. The "warehouse" part is way less…read moreexpensive than places like JoAnn's Fabrics, with way nicer fabrics. There are designer fabrics that are on sale for a big discount, which I really like. They have a nice outdoor fabric section, and up front there are $1/yard fabrics. I also got some really nice designer pillowcases for $5/set. The "Showroom" side has upholstery and designer fabrics and wallpapers in books and on the wall. They have pretty much every big designer name in there and it seems like they can do any type of window treatment or upholstery. They also have Hunter Douglas, with a ton of samples, which was really helpful to see in-person. Everyone who worked here was SO friendly to me. They really helped me find what I was looking for, and advised me on whether that fabric was right for that application, etc. I love this place and recommend it to all my friends!

The entire team at Homestead Window Treatments are fantastic. We bought our insulated shades 13…read moreyears ago and this year they started to "delaminate@. Barry came to the rescue. He contacted Hunter Douglas, the manufacturer and had them honor the Lifetime Warranty. The replacement shade were just installed and look great. Without reservation I recommend the people Homestead Window Treatments. They're the best!

I decided to replace my 20 year old blinds with plantation shutters. Homestead was actually my 3rd…read moreestimate/consultation and I'm so happy I did extensive research and found them on a google search. Homestead blew the other two out of the water with their knowledge, professionalism, pricing and thoroughness. This place is truly a well oiled machine from start to finish! Mark, the owner, came to my home and did all the measuring. He explained, in detail, every step of the process and answered all of our questions. The shutters were installed today and I couldn't be happier; in fact they exceeded my expectations!! I'm a crazy person when it comes to researching my projects; so do yourself a favor, look no further than Homestead. I promise you, you will not be disappointed; you may actually be ecstatic (like me)!

There is essentially NO customer service here. Trying to get Victor to come back to evaluate a…read morecomplaint of mine proves impossible. He called me back and didn't leave a voicemail. So I texted him and was promised another call in a few days. When those days passed I texted him. He didn't recognize my # and I had to remind him why I contacted him in the first place. He said he forgot about my text and must have deleted it. And nothing proactive was said after that. Find someplace else.

Going to a box store Home Depot or Lowe's is a waist of time. They are un helpful. Victor from…read moreAtlantic blinds came to the house and was completely professional explained everything and reasonably priced. from start to finish taking down old and replacing new coverings The job was done spotless. they did a great job and my wife was thrilled

This is the second time I've engaged Innovation Shades - their work is always great and…read moreinstallation is a quick process.

I rarely give reviews because most businesses aren't excellent and so I don't bother. Now I will…read morebother to write about my excellent first experience with this company, which quickly identified a black out roller issue via video that two other window people could not ; in fact, these two competitors' solution would have cost a lot more and would have taken weeks to implement. Indeed, there was a quick and easy fix, and this company made it happen within 48 hours. My tenant was thrilled that her visiting mother would be able to enjoy the view from the window. I will definitely call this company again for my next window issues.

The name "budget blinds" is really misleading. We called for a free consultation, the…read morerepresentative came with a binder of samples. We told her we were really on a budget because we had just bought our first home, showed her the 5 windows that needed some treatment. She didn't ask us what our budget was, which samples would fit such a budget, instead we went through the whole rigmarole of measuring and remeasuring, taking notes in pencil. We guessed which treatments were cheapest said we wanted those. Then, at the end, after like an hour she shows us a calculator with a cost of thousands of dollars. We almost fell over. It was enormously embarrassing for everyone. She offered a discount of a few hundred but it still was very high. We went to another blind place in Huntington, ordered the same styles and fabrics ourselves, had it installed for a third of the cost.

I love the blinds I bought for my bedroom and dining room. I bought the black out shades in a…read morelinen color for my bedroom and they work beautifully and look elegant. Gigi and the young man who installed the blinds were very professional. Highly recommend them.